ibis Sydney Airport
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Summary of reviewsibis Sydney Airport is often praised for its convenience and strategic location, being close to both Sydney Domestic and International Airports and within walking distance to Mascot train station. This makes it an ideal choice for travelers requiring easy access to transport options and public amenities. Guests appreciate the soundproof rooms which ensure a restful stay despite the proximity to the airport and many find the value for money notable.
The breakfast offerings at the hotel receive positive feedback for variety and taste with many enjoying the buffet's selection of hot food and the pleasant dining environment. While there are some concerns about cost and occasional issues with food temperature, the overall breakfast experience is deemed satisfying by most guests.
Dinner at the on-site restaurant is generally well-received with reviews highlighting the good quality of food and service. The convenience of having dining options on-site is a plus for many, though some guests report a desire for more menu variety and occasional inconsistencies in meal quality.
Rooms are frequently described as clean and comfortable, albeit on the smaller side. The cleanliness and comfort of the beds are noted, contributing positively to short stays or for solo travelers. Issues such as dated furnishings, occasional maintenance problems and small bathroom sizes were noted by some guests, which detract slightly from the overall experience.
The hotel staff is a standout feature, receiving commendations for friendliness, helpfulness and efficiency. From front desk assistance to the restaurant and housekeeping teams, the staff's dedication to customer service is appreciated, though there are occasional reports of less positive interactions.
The Wi-Fi service at the hotel has mixed feedback; guests either find it stable and effective or experience connectivity issues, indicating an area in need of improvement for consistency. Parking is appreciated for its security and convenience, despite some guests finding the nightly fees high.
For families, ibis Sydney Airport provides a practical stay near the airport and rooms that can accommodate larger groups receive favorable comments. While specific family-oriented amenities are lacking, the hotel maintains a generally welcoming atmosphere for guests with children.
In summary, ibis Sydney Airport offers a reliable and practical option for travelers looking for proximity to the airport, comfortable beds and friendly staff. While some areas, such as room size and Wi-Fi reliability, could see improvements, the overall experience remains positive, especially for short stays or those on a budget.
Categories
The breakfast offerings at the hotel receive positive feedback for variety and taste with many enjoying the buffet's selection of hot food and the pleasant dining environment. While there are some concerns about cost and occasional issues with food temperature, the overall breakfast experience is deemed satisfying by most guests.
Dinner at the on-site restaurant is generally well-received with reviews highlighting the good quality of food and service. The convenience of having dining options on-site is a plus for many, though some guests report a desire for more menu variety and occasional inconsistencies in meal quality.
Rooms are frequently described as clean and comfortable, albeit on the smaller side. The cleanliness and comfort of the beds are noted, contributing positively to short stays or for solo travelers. Issues such as dated furnishings, occasional maintenance problems and small bathroom sizes were noted by some guests, which detract slightly from the overall experience.
The hotel staff is a standout feature, receiving commendations for friendliness, helpfulness and efficiency. From front desk assistance to the restaurant and housekeeping teams, the staff's dedication to customer service is appreciated, though there are occasional reports of less positive interactions.
The Wi-Fi service at the hotel has mixed feedback; guests either find it stable and effective or experience connectivity issues, indicating an area in need of improvement for consistency. Parking is appreciated for its security and convenience, despite some guests finding the nightly fees high.
For families, ibis Sydney Airport provides a practical stay near the airport and rooms that can accommodate larger groups receive favorable comments. While specific family-oriented amenities are lacking, the hotel maintains a generally welcoming atmosphere for guests with children.
In summary, ibis Sydney Airport offers a reliable and practical option for travelers looking for proximity to the airport, comfortable beds and friendly staff. While some areas, such as room size and Wi-Fi reliability, could see improvements, the overall experience remains positive, especially for short stays or those on a budget.
Hotel near Golf Courses
Positioned near the airport, this hotel provides straightforward access to multiple golf options in the vicinity such as The Lakes, Bonnie Doon, and Eastlake Golf Clubs.
Dog Friendly Hotel
This hotel offers pet-friendly stays close to the airport, complete with thoughtful amenities designed for pets and their owners, ensuring a smooth and comfortable visit. The pet-friendly rooms come with treats and comfortable bedding.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Guests frequently praised the ibis Sydney Airport for its convenient location, emphasizing its close proximity to both the Sydney Domestic and International Airports. This makes it a perfect choice for travelers with early morning flights or those needing an overnight stay. The hotel is also within walking distance to Mascot train station, providing easy access to public transport and the city center. Many guests highlighted the availability of shuttle services and the hotel's strategic position near various transport options. Despite being near the airport, the soundproof rooms ensure a quiet stay and the value for money was often mentioned as a key benefit. The location's accessibility to nearby restaurants and shops also added to its appeal, making it a practical choice for both short and extended stays.
The breakfast experience at ibis Sydney Airport generally receives positive remarks from guests. Many appreciated the breakfast offerings, describing it as tasty, substantial and even fantastic with some enjoying great value for money and a delicious selection. The breakfast buffet, in particular, was often highlighted for its generous helpings of hot food and variety, frequently surpassing expectations. Reviewers also noted that the dining area was spacious and provided a good ambiance for meals.
However, there were some criticisms, particularly regarding the cost, which some felt was overpriced. A few guests mentioned that certain items, such as hot food, were occasionally lukewarm or cold and there were isolated complaints about the breakfast being poor for the money or the selection being limited. Nevertheless, the overall sentiment leaned towards a satisfying breakfast experience, complemented by a friendly and helpful staff.
The restaurant at ibis Sydney Airport has received mixed feedback from guests, though there are several positive aspects highlighted in the reviews. Many guests appreciated the convenience of having an on-site restaurant and bar, especially for those arriving late at night or needing a quick meal before catching a flight. The quality of the food and service was often praised with descriptors such as "delicious," "awesome," "very tasty," and "yummy" frequently mentioned. The steak and various dinner options received specific accolades and several guests found the restaurant to be a good value for money with a nice atmosphere.
However, some recurring criticisms include the limited and basic menu options, lack of variety in dishes and occasional inconsistencies in meal quality. Issues like overcooked or dry food, high prices for certain dishes and dissatisfaction with service and wait times were also noted by several guests. Despite these setbacks, many guests found the dining experience adequate and convenient and some were pleasantly surprised by the quality of the meals served. Overall, while the restaurant has room for improvement, it remains a beneficial feature of the hotel for many travelers.
The rooms at Ibis Sydney Airport are frequently described as clean and comfortable though often on the smaller side. Many guests noted the cleanliness and tidiness as a positive aspect, making it suitable for short-term stays or solo travelers. The beds were consistently mentioned as comfortable, contributing positively to the overall experience.
Despite these positive aspects, many reviews referenced size constraints with several guests highlighting that the rooms were smaller than expected, snug and sometimes cramped, especially for those with larger luggage. Some of the rooms were also described as basic and dated with a few pointing out issues such as dirty carpets, outdated furnishings and occasional maintenance problems such as malfunctioning air conditioning or broken lounge furniture.
The bathrooms received mixed reviews, frequently noted as being small and in need of renovation—a detail that detracted from some guests' experiences. Nevertheless, a number of reviews mentioned that the bathroom facilities, despite their size, were functional and clean.
Soundproofing seems adequate with many reviewers mentioning quiet rooms, essential due to the hotel’s proximity to the airport. However, some guests did experience noise issues, particularly with traffic or internal sounds.
Occasional housekeeping and maintenance lapses were noted, including uncleaned rooms upon arrival, stained carpets and issues with room stocking like missing toiletries or malfunctioning appliances. There were reports of a musty odor in some rooms, which detracted from the overall experience for some guests.
In summary, the Ibis Sydney Airport provides basic, clean and comfortable accommodation that is ideal for short stays or solo travelers. The primary downsides are the small room sizes and dated furnishings, but for those looking for convenience and proximity to the airport, it remains a functional option.
The reviews for the beds at 'ibis Sydney Airport' largely highlight an overall positive experience with many guests consistently praising them for their comfort and cleanliness. Words like "comfy," "very comfortable," "super comfortable," and "excellent" are frequently used to describe the beds, suggesting a high level of satisfaction. The sheets and bedding are also noted to be clean and soft, adding to the pleasant sleeping conditions.
However, there are some mixed comments. A few guests mentioned issues such as the bed moving, being too soft or having stains on the pillows and sheets. Additional critiques include beds being too small, pillows being either too soft or too high and occasional discomfort with the mattress.
Despite these few concerns, it appears that the majority of guests enjoyed a restful sleep on the comfortable and well-maintained beds at the hotel. The positive feedback significantly outweighs the negative, making the beds a highlight for many visitors.
Ibis Sydney Airport provides a mixed experience in terms of cleanliness. On the positive side, many guests found their rooms to be clean, tidy and comfortable. The bathrooms, bedding and showers received commendations for their spotless condition. Adequate room functionality and quick, friendly check-in processes were also appreciated.
However, there were numerous reports of dirty and stained carpets, both in the rooms and hallways. Complaints included dust, unpleasant odors and insufficient vacuuming. Some guests found more concerning issues such as mildew odors, dirty sheets and leftover trash. Common areas like hallways and elevators often felt neglected, contributing to an overall sense that the hotel is in need of a thorough deep clean and a general refresh. The attention to detail from housekeeping was inconsistent, which affected the overall guest experience.
In summary, while some guests had pleasant stays in well-maintained rooms, significant concerns about cleanliness in public areas and some guest rooms suggest that Ibis Sydney Airport could improve its housekeeping standards to ensure a consistently positive experience for all visitors.
The staff at ibis Sydney Airport receive predominantly positive feedback from guests, highlighting their friendliness, helpfulness and efficiency. Numerous reviews commend the front desk and reception staff for being welcoming, accommodating and going above and beyond to assist guests. Many guests found the staff polite, professional and engaging with specific mentions of exceptional customer service during check-in and throughout their stay.
Several reviews praised the restaurant and housekeeping teams for their pleasant and courteous demeanor. Noteworthy mentions include the helpfulness of the shuttle service staff and the attentive bar staff, contributing to a pleasant dining experience. Additionally, positive remarks were made about staff members being informative and quick to address any issues, ensuring smooth operations and guest satisfaction.
However, there were occasional reports of rude or dismissive behavior, particularly from certain restaurant and reception staff. Some guests also noted a lack of friendliness or attentiveness during their interactions, which contrasted with the generally positive experiences of others. Despite these few negative instances, the overall consensus underscores the significant efforts of the ibis Sydney Airport staff in creating a welcoming and supportive environment for their guests.
The Wi-Fi experience at ibis Sydney Airport has received mixed feedback from guests. Some reviews mentioned that the hotel's Wi-Fi connection was great and stable, serving their data needs effectively. The Wi-Fi was described as private and free after booking with clear information listed for easy access. Guests appreciated these aspects, highlighting that there were no internet issues for them.
However, other guests faced significant challenges with the Wi-Fi service. Many reported that the connectivity was hit or miss with some experiencing slow speeds and others finding the Wi-Fi to be non-existent at times, particularly in their rooms. There were instances where the Wi-Fi did not work or was described as unsecured, requiring multiple attempts to connect. Some guests had to rely on their own data plans due to the Wi-Fi's unreliability and a few mentioned the inconvenience of having to make several calls to obtain a Wi-Fi password.
Overall, while some found the Wi-Fi service satisfactory, there is a notable portion of guests who encountered difficulties, suggesting that the hotel's Wi-Fi performance can be inconsistent. For travelers requiring reliable internet access, this is an important consideration when planning an overnight stay at ibis Sydney Airport.
The parking situation at ibis Sydney Airport receives a mix of feedback but leans towards positive remarks about convenience and availability. Guests appreciate the secure and spacious parking spots with many highlighting the ease of parking and the convenience of the parking location, especially for those needing quick access to the airport. Several reviews commend the availability of parking, noting that it is easy to find and navigate.
However, there are recurring mentions of high parking costs with fees ranging from $30 to $35 per night. While some guests find the price to be excessive, others believe the cost is reasonable given the hotel's proximity to the airport and the covered, secure nature of the parking. Despite the additional charges, many guests acknowledge that parking is consistently available and find the service reliable.
There are some criticisms about the functionality of the parking system with a few reports of faulty boom gates and issues with carpark entries. Some guests also express dissatisfaction with the lack of clear information regarding parking fees during the booking process.
Overall, the parking at ibis Sydney Airport is praised for its convenience and accessibility, making it an attractive feature for travelers, albeit with an acknowledged cost.
ibis Sydney Airport offers a convenient location near the airport, making it a suitable choice for families on holiday. The hotel provides family rooms that vary in size and layout with some being particularly spacious and comfortable for larger families. Guests frequently mention that the rooms are a good value for families with two children and note the family-friendly atmosphere.
While the hotel lacks specific amenities such as children’s meals, cutlery, glasses for kids and a kids club, it still manages to be preferred by families. Children seem to enjoy their stay with several parents noting that their kids loved the hotel and some mentioning their intention to return.
However, there are mixed reviews regarding staff interactions with children with some guests describing the staff as lovely and others feeling the staff were not particularly great with kids. Additionally, a few practical issues were raised, such as noise from other rooms and cleanliness concerns in the restaurant's high chairs.
Overall, ibis Sydney Airport proves to be a practical and budget-friendly option for families, especially those looking for a short stay close to the airport.
Ibis Sydney Airport receives mixed reviews, featuring both positive and negative aspects of the hotel experience. With a three-star rating, the hotel provides basic comforts suitable for a budget-conscious traveler. While the decor is described as somewhat dated, the hotel remains functional and comfortable, meeting expectations for an overnight stay.
The location is particularly convenient for commuters and guests appreciated the affordability and friendly staff. These elements contribute positively to the overall value of the stay. However, some reviews highlight cleanliness issues and dated interiors, suggesting that improvements could enhance the guest experience.
While some guests felt the price was high for the offering, others found it to be good value, given its budget classification. The hotel provides basic three-star amenities but occasionally fails to meet expectations regarding cleanliness and maintenance.
Overall, Ibis Sydney Airport is a typical budget hotel, suitable for travelers who prioritize convenience and a reasonable price over luxury.
The ibis Sydney Airport is a practical choice for business travelers who appreciate functional amenities and a strategic location. The hotel's business meeting rooms are well-regarded, providing suitable spaces for work-related gatherings. Guests noted the presence of desks suitable for laptop use, making it convenient for those needing to catch up on tasks during their stay.
Despite some minor inconveniences like work-related issues with the Wi-Fi and occasional delays in the check-in and check-out processes, most found the overall stay efficient. The hotel offers good value for short business trips with the staff being helpful despite an occasional need for reminders on housekeeping services. The proximity to the airport makes it a prime pick for those needing quick, seamless access for business purposes.
The entry to the car park was noted as a shambles, but the range of business amenities and the hotel's strategic location largely outweigh these drawbacks, making it a business-friendly accommodation option.
At ibis Sydney Airport, accessibility receives mixed feedback with a predominately positive inclination. Many guests praise the hotel's easily accessible building and rooms, noting that it is particularly convenient for those requiring accessible facilities. The ease of access extends to various areas within the hotel, making it simpler for individuals to get around.
One of the standout features is the strategic location, which provides easy access to the airport, Mascot Station and the train service, facilitating smooth commutes to Sydney's city center. The hotel offers an accessible parking space and a shuttle service to the airport with guests appreciating the convenience of the shuttle, although there is a charge for its use.
There are thoughtful touches noted by guests, such as the staff's consideration to provide rooms tailored for those with disabilities or recovering from injuries. However, some areas need improvement; for instance, corridors could benefit from better lighting and there have been occasional mentions of cleanliness issues within the elevator and entrance areas.
Despite minor criticisms regarding limited WiFi coverage and ambiance issues in certain spaces, the overall accessibility at ibis Sydney Airport is commendable, making it a suitable option for travelers with specific accessibility needs.
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Location
Breakfast
However, there were some criticisms, particularly regarding the cost, which some felt was overpriced. A few guests mentioned that certain items, such as hot food, were occasionally lukewarm or cold and there were isolated complaints about the breakfast being poor for the money or the selection being limited. Nevertheless, the overall sentiment leaned towards a satisfying breakfast experience, complemented by a friendly and helpful staff.
Dinner
However, some recurring criticisms include the limited and basic menu options, lack of variety in dishes and occasional inconsistencies in meal quality. Issues like overcooked or dry food, high prices for certain dishes and dissatisfaction with service and wait times were also noted by several guests. Despite these setbacks, many guests found the dining experience adequate and convenient and some were pleasantly surprised by the quality of the meals served. Overall, while the restaurant has room for improvement, it remains a beneficial feature of the hotel for many travelers.
Rooms
Despite these positive aspects, many reviews referenced size constraints with several guests highlighting that the rooms were smaller than expected, snug and sometimes cramped, especially for those with larger luggage. Some of the rooms were also described as basic and dated with a few pointing out issues such as dirty carpets, outdated furnishings and occasional maintenance problems such as malfunctioning air conditioning or broken lounge furniture.
The bathrooms received mixed reviews, frequently noted as being small and in need of renovation—a detail that detracted from some guests' experiences. Nevertheless, a number of reviews mentioned that the bathroom facilities, despite their size, were functional and clean.
Soundproofing seems adequate with many reviewers mentioning quiet rooms, essential due to the hotel’s proximity to the airport. However, some guests did experience noise issues, particularly with traffic or internal sounds.
Occasional housekeeping and maintenance lapses were noted, including uncleaned rooms upon arrival, stained carpets and issues with room stocking like missing toiletries or malfunctioning appliances. There were reports of a musty odor in some rooms, which detracted from the overall experience for some guests.
In summary, the Ibis Sydney Airport provides basic, clean and comfortable accommodation that is ideal for short stays or solo travelers. The primary downsides are the small room sizes and dated furnishings, but for those looking for convenience and proximity to the airport, it remains a functional option.
Beds
However, there are some mixed comments. A few guests mentioned issues such as the bed moving, being too soft or having stains on the pillows and sheets. Additional critiques include beds being too small, pillows being either too soft or too high and occasional discomfort with the mattress.
Despite these few concerns, it appears that the majority of guests enjoyed a restful sleep on the comfortable and well-maintained beds at the hotel. The positive feedback significantly outweighs the negative, making the beds a highlight for many visitors.
Cleanliness
However, there were numerous reports of dirty and stained carpets, both in the rooms and hallways. Complaints included dust, unpleasant odors and insufficient vacuuming. Some guests found more concerning issues such as mildew odors, dirty sheets and leftover trash. Common areas like hallways and elevators often felt neglected, contributing to an overall sense that the hotel is in need of a thorough deep clean and a general refresh. The attention to detail from housekeeping was inconsistent, which affected the overall guest experience.
In summary, while some guests had pleasant stays in well-maintained rooms, significant concerns about cleanliness in public areas and some guest rooms suggest that Ibis Sydney Airport could improve its housekeeping standards to ensure a consistently positive experience for all visitors.
Staff
Several reviews praised the restaurant and housekeeping teams for their pleasant and courteous demeanor. Noteworthy mentions include the helpfulness of the shuttle service staff and the attentive bar staff, contributing to a pleasant dining experience. Additionally, positive remarks were made about staff members being informative and quick to address any issues, ensuring smooth operations and guest satisfaction.
However, there were occasional reports of rude or dismissive behavior, particularly from certain restaurant and reception staff. Some guests also noted a lack of friendliness or attentiveness during their interactions, which contrasted with the generally positive experiences of others. Despite these few negative instances, the overall consensus underscores the significant efforts of the ibis Sydney Airport staff in creating a welcoming and supportive environment for their guests.
Wi-Fi
However, other guests faced significant challenges with the Wi-Fi service. Many reported that the connectivity was hit or miss with some experiencing slow speeds and others finding the Wi-Fi to be non-existent at times, particularly in their rooms. There were instances where the Wi-Fi did not work or was described as unsecured, requiring multiple attempts to connect. Some guests had to rely on their own data plans due to the Wi-Fi's unreliability and a few mentioned the inconvenience of having to make several calls to obtain a Wi-Fi password.
Overall, while some found the Wi-Fi service satisfactory, there is a notable portion of guests who encountered difficulties, suggesting that the hotel's Wi-Fi performance can be inconsistent. For travelers requiring reliable internet access, this is an important consideration when planning an overnight stay at ibis Sydney Airport.
Parking
However, there are recurring mentions of high parking costs with fees ranging from $30 to $35 per night. While some guests find the price to be excessive, others believe the cost is reasonable given the hotel's proximity to the airport and the covered, secure nature of the parking. Despite the additional charges, many guests acknowledge that parking is consistently available and find the service reliable.
There are some criticisms about the functionality of the parking system with a few reports of faulty boom gates and issues with carpark entries. Some guests also express dissatisfaction with the lack of clear information regarding parking fees during the booking process.
Overall, the parking at ibis Sydney Airport is praised for its convenience and accessibility, making it an attractive feature for travelers, albeit with an acknowledged cost.
Family
While the hotel lacks specific amenities such as children’s meals, cutlery, glasses for kids and a kids club, it still manages to be preferred by families. Children seem to enjoy their stay with several parents noting that their kids loved the hotel and some mentioning their intention to return.
However, there are mixed reviews regarding staff interactions with children with some guests describing the staff as lovely and others feeling the staff were not particularly great with kids. Additionally, a few practical issues were raised, such as noise from other rooms and cleanliness concerns in the restaurant's high chairs.
Overall, ibis Sydney Airport proves to be a practical and budget-friendly option for families, especially those looking for a short stay close to the airport.
3 Star
The location is particularly convenient for commuters and guests appreciated the affordability and friendly staff. These elements contribute positively to the overall value of the stay. However, some reviews highlight cleanliness issues and dated interiors, suggesting that improvements could enhance the guest experience.
While some guests felt the price was high for the offering, others found it to be good value, given its budget classification. The hotel provides basic three-star amenities but occasionally fails to meet expectations regarding cleanliness and maintenance.
Overall, Ibis Sydney Airport is a typical budget hotel, suitable for travelers who prioritize convenience and a reasonable price over luxury.
Business
Despite some minor inconveniences like work-related issues with the Wi-Fi and occasional delays in the check-in and check-out processes, most found the overall stay efficient. The hotel offers good value for short business trips with the staff being helpful despite an occasional need for reminders on housekeeping services. The proximity to the airport makes it a prime pick for those needing quick, seamless access for business purposes.
The entry to the car park was noted as a shambles, but the range of business amenities and the hotel's strategic location largely outweigh these drawbacks, making it a business-friendly accommodation option.
Accessible
One of the standout features is the strategic location, which provides easy access to the airport, Mascot Station and the train service, facilitating smooth commutes to Sydney's city center. The hotel offers an accessible parking space and a shuttle service to the airport with guests appreciating the convenience of the shuttle, although there is a charge for its use.
There are thoughtful touches noted by guests, such as the staff's consideration to provide rooms tailored for those with disabilities or recovering from injuries. However, some areas need improvement; for instance, corridors could benefit from better lighting and there have been occasional mentions of cleanliness issues within the elevator and entrance areas.
Despite minor criticisms regarding limited WiFi coverage and ambiance issues in certain spaces, the overall accessibility at ibis Sydney Airport is commendable, making it a suitable option for travelers with specific accessibility needs.
No, ibis Sydney Airport doesn't have any pool.
No, a spa isn't available at ibis Sydney Airport.
Yes, ibis Sydney Airport welcomes dogs.
Yes, parking facilities are available at ibis Sydney Airport.
Yes, ibis Sydney Airport has a gym.
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