Holiday Inn Express Sydney Airport by IHG
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Summary of reviewsThe Holiday Inn Express Sydney Airport by IHG, stands out as a convenient and comfortable choice for travelers, particularly those needing easy access to the airport. Its proximity to both domestic and international terminals, supported by shuttle services, makes it ideal for early flights or quick stopovers. Public transport links and nearby dining options further add to its appeal.
The hotel excels in cleanliness with both rooms and common areas described as spotless and well-maintained. The modern design and efficient room layout, featuring ample plugs and USB sockets, create a comfortable environment, although some guests noted that the rooms are on the smaller side. Guests consistently praise the comfortable beds, contributing to a restful stay.
Staff at the hotel receive high marks for their friendliness and professionalism, enhancing the overall guest experience. They are frequently highlighted for their helpful and attentive nature, going out of their way to ensure a pleasant stay.
Breakfast offerings at the hotel are a significant highlight with an excellent and varied buffet that caters to different tastes. The inclusion of breakfast packs for early departures is seen as a thoughtful touch. However, some guests mentioned a desire for the breakfast to start earlier and for quicker replenishment of items during busy times.
Dinner options, however, fall short of guest expectations. The absence of a proper restaurant and limited in-room dining choices leave many guests resorting to external food delivery services. Expanding the menu and including healthier, more varied options could greatly enhance guest satisfaction.
The free wifi is generally reliable with many guests appreciating the Chromecast-enabled TV. However, there are occasional connectivity issues, particularly on higher floors and communal areas.
Parking at the hotel presents a mixed experience. While there are secure and clean parking facilities, the high cost and limited on-site spaces can be a downside. Guests should be aware of these potential constraints.
For families, the hotel offers a welcoming atmosphere with family rooms and child-friendly amenities. The large, multi-bed rooms and accommodating staff make it a good choice for family trips, despite minor concerns about gluten-free breakfast options for kids.
Overall, the Holiday Inn Express Sydney Airport provides a reliable and comfortable stay, especially for travelers prioritizing convenience, cleanliness and friendly service. While there are areas for improvement, particularly in dinner offerings and parking costs, the hotel’s modern amenities, excellent breakfast and supportive staff contribute to a positive guest experience.
Categories
The hotel excels in cleanliness with both rooms and common areas described as spotless and well-maintained. The modern design and efficient room layout, featuring ample plugs and USB sockets, create a comfortable environment, although some guests noted that the rooms are on the smaller side. Guests consistently praise the comfortable beds, contributing to a restful stay.
Staff at the hotel receive high marks for their friendliness and professionalism, enhancing the overall guest experience. They are frequently highlighted for their helpful and attentive nature, going out of their way to ensure a pleasant stay.
Breakfast offerings at the hotel are a significant highlight with an excellent and varied buffet that caters to different tastes. The inclusion of breakfast packs for early departures is seen as a thoughtful touch. However, some guests mentioned a desire for the breakfast to start earlier and for quicker replenishment of items during busy times.
Dinner options, however, fall short of guest expectations. The absence of a proper restaurant and limited in-room dining choices leave many guests resorting to external food delivery services. Expanding the menu and including healthier, more varied options could greatly enhance guest satisfaction.
The free wifi is generally reliable with many guests appreciating the Chromecast-enabled TV. However, there are occasional connectivity issues, particularly on higher floors and communal areas.
Parking at the hotel presents a mixed experience. While there are secure and clean parking facilities, the high cost and limited on-site spaces can be a downside. Guests should be aware of these potential constraints.
For families, the hotel offers a welcoming atmosphere with family rooms and child-friendly amenities. The large, multi-bed rooms and accommodating staff make it a good choice for family trips, despite minor concerns about gluten-free breakfast options for kids.
Overall, the Holiday Inn Express Sydney Airport provides a reliable and comfortable stay, especially for travelers prioritizing convenience, cleanliness and friendly service. While there are areas for improvement, particularly in dinner offerings and parking costs, the hotel’s modern amenities, excellent breakfast and supportive staff contribute to a positive guest experience.
Hotel near Golf Courses
Located close to the airport, this hotel is convenient for golfers planning rounds at nearby courses like The Lakes, Bonnie Doon, and Eastlake Golf Clubs.
Family Friendly Hotel
The Holiday Inn Express Sydney Airport is close to the airport. It provides a comfortable and convenient stay for families in transit.
Accessible Hotel
Accessible rooms are offered at this hotel, providing convenient accommodation with necessary features for travelers with disabilities near the airport.
Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
Holiday Inn Express Sydney Airport by IHG, receives rave reviews for its exceptionally convenient location. Guests love its proximity to both the domestic and international terminals, making it a prime choice for early flights or quick stopovers. Many reviewers highlight the ease of walking to the domestic terminal with the hotel being just a short 10 to 15-minute walk away. The availability of shuttle services adds to the convenience, ensuring smooth transfers for travelers.
Beyond the logistical advantages, the hotel itself garners positive feedback for its cleanliness, modern amenities and comfortable rooms. The staff are frequently described as helpful and friendly, contributing to a pleasant stay. Breakfast offerings receive particular praise, described as excellent and varied, adding value to the overall guest experience.
Located within the airport precinct, the hotel also provides easy access to public transport, such as Mascot train station, facilitating trips to the city and other areas. Nearby restaurants and shops make it convenient for guests to find food and essentials without hassle.
Overall, the Holiday Inn Express Sydney Airport stands out as an ideal accommodation for travelers prioritizing convenience, comfort and efficiency.
The breakfast offerings at Holiday Inn Express Sydney Airport by IHG, receive overwhelmingly positive feedback with guests frequently praising the excellent, tasty and varied buffet options. Many guests found the inclusion of breakfast to be a valuable addition to their stay, often highlighting the convenience of a complimentary buffet with both hot and cold choices.
Staff friendliness and the overall quality of breakfast were often mentioned as top-notch with phrases like "amazing breakfast and staff very friendly" and "excellent breakfast" consistently noted. The breakfast buffet, described as easy to navigate and low-effort, included a great selection of food, ensuring something for everyone. Guests appreciated the value and convenience of having breakfast options so close to the airport, especially those with early flights.
Some reviews highlighted the provision of breakfast packs for guests who had to leave early, which was seen as a thoughtful touch, adding to the convenience and satisfaction of their stay. The freshness and variety of items available at breakfast, including hot breakfast options and coffee machines, were also positively remarked upon.
However, a few guests noted areas for improvement. Some mentioned that breakfast could start earlier to better accommodate early flights and there were occasional mentions of items running out or food not being replenished quickly enough. There were isolated complaints about the quality of specific breakfast items, such as eggs and bacon and some guests felt that the breakfast area could be crowded and that the selection could be enhanced with more variety.
Despite these minor criticisms, the general consensus is that the breakfast at Holiday Inn Express Sydney Airport adds considerable value to the guest experience, providing a great start to the day, particularly appreciated by those catching flights from the nearby airport.
Holiday Inn Express Sydney Airport by IHG, appears to have some notable gaps in its dinner offerings. Many guests have pointed out the absence of a proper restaurant on-site, leading to limited meal choices. Options were often restricted to basic offerings like sandwiches, fried foods or outsourced pizzas. This left visitors seeking healthier or more varied selections quite dissatisfied.
Additionally, the convenience of in-room dining is also lacking with no room service available for late-night arrivals or those preferring to eat in their rooms. The lack of vegetable and salad options has been particularly disappointing for health-conscious travelers and vegetarians. Even ordering through the app didn't seem to enhance the overall dining experience due to the limited menu and occasional issues with food delivery.
There were a few positive notes, such as the restaurant being open late on rare occasions, but these were overshadowed by recurring complaints of underwhelming food quality and scarcity of choices. Some guests resorted to ordering from external food delivery services like Uber Eats, highlighting the necessity for the hotel to improve its in-house dining options. A wider variety of dishes, including more fresh and nutritious options, would greatly enhance the overall guest experience at this otherwise well-regarded hotel.
The guest reviews of Holiday Inn Express Sydney Airport by IHG reveal that the rooms are generally well-received for their cleanliness, modern decor and comfort. Many guests appreciated the immaculate and spotless condition of the rooms, stressing their modern and functional design. The beds were commonly praised for their comfort, contributing to a good night's sleep. Despite being compact, rooms were often described as well-equipped, featuring amenities like ample plugs and USB sockets.
Guests noted the rooms were exceptionally clean with some highlighting the efficient and thoughtful layout. Blackout blinds and minimal noise from planes ensured a restful stay, especially given the hotel's proximity to the airport.
However, the room size was a frequent concern with multiple mentions of the rooms being small or compact. Some reviews cited issues with room temperature, describing them as cold and a few reported specific incidents such as finding old items or experiencing noise disturbances.
Despite these minor issues, the overall consensus is that the rooms provide good value, are ideal for a short stay and are particularly suited for travelers preparing for or returning from flights. The hotel delivers a modern, clean and comfortable lodging experience.
Holiday Inn Express Sydney Airport by IHG, has garnered numerous reviews focused on the comfort of its beds. Guests have repeatedly emphasized the beds' comfort, describing them as extremely comfortable, good and soft. Reviewers have also highlighted the availability of soft and firm pillows, contributing to a good night's sleep. The spacious and modern rooms, complemented by comfortable bed linens, consistently meet guests' standards.
While the majority of the feedback is positive, a few guests have found the beds to be slightly hard or even uncomfortable, indicating personal preferences. Despite occasional mentions of harder mattresses, the general sentiment leans heavily towards a pleasant and restful experience. Cleanliness and the quality of both beds and pillows are often praised, making it evident that most visitors find the accommodations conducive to relaxation and rest.
Overall, the beds at Holiday Inn Express Sydney Airport receive high marks, ensuring that most guests leave with a favorable impression of their comfort and quality.
Holiday Inn Express Sydney Airport by IHG, is consistently praised for its outstanding cleanliness. Guests repeatedly highlight that the rooms and common areas are very clean, tidy and well-maintained, creating a comfortable and welcoming atmosphere. The hotel's modern design adds to the fresh and spotless environment with many reviewers mentioning the contemporary, sleek look of both rooms and facilities.
The rooms, in particular, receive high marks for cleanliness, being described as super clean, spotless and even pristine upon arrival. Guests found the accommodations to be both clean and comfortable with many noting the well-appointed, quiet and modern aspects. The bathrooms also share similar praise, often being referred to as very clean and modern.
Even the general hotel property and its facilities are noted for their high cleanliness standards. This attention to detail ensures a pleasant stay, regardless of the length of occupancy. The central and easily accessible location near the domestic airport further adds to the convenience and overall positive experience for guests.
The staff at the Holiday Inn Express Sydney Airport by IHG, are frequently praised for their friendliness and helpfulness. Guests consistently commend the team for being welcoming, kind and attentive. Many reviewers highlight the exceptional customer service with staff going above and beyond to assist guests and ensure a pleasant stay. The reception and check-in staff, in particular, receive accolades for their efficiency and professionalism. Despite the overwhelmingly positive feedback, a few reviews mention that some team members could improve in their attentiveness and customer service skills. Nonetheless, the overall consensus is that the hotel's staff contributes significantly to the positive experience with many guests noting the courteous and proficient nature of the personnel. The team's dedication to ensuring a comfortable and seamless stay does not go unnoticed, making this hotel a reliable choice for travelers seeking attentive and friendly service.
When considering a stay at the Holiday Inn Express Sydney Airport, guests might find the wifi experience to be a mixed bag, according to recent reviews. Many visitors appreciated the complimentary wifi, emphasizing its usefulness for activities like watching TV and streaming. The TV setup, which includes Chromecast, enhances this experience by making Google casting easy to use. Some praised the wifi for its speed and effectiveness, describing it as excellent and very quick.
However, the hotel does face occasional issues with wifi connectivity. Some guests reported difficulties accessing the network with specific concerns about connection challenges on higher floors and in communal areas like the Level 1 breakfast space. Login experiences varied with a few noting that it was tricky or problematic.
In summary, while the Holiday Inn Express Sydney Airport offers free and generally reliable wifi that works well for most entertainment needs, there are sporadic connectivity issues that the hotel might need to address to ensure a consistently seamless experience for all guests.
The parking situation at Holiday Inn Express Sydney Airport by IHG, offers both positives and negatives. On the upside, parking is available and free in some cases with ample secure parking options and easy, convenient access. The parking area is clean and well-managed and there are both on-site and nearby off-site parking facilities. For those looking for affordable options, there are instances of inexpensive overnight rates and budget-friendly on-street parking.
However, the downside cannot be overlooked. Many guests find the cost of parking to be prohibitively high with some mentioning rates as steep as $60 per day. The on-site parking spaces are often limited and can quickly fill up, forcing guests to seek alternatives. The parking area itself can be small, narrow and difficult to maneuver, particularly for larger vehicles. Additionally, some reviews point out issues like a confusing entrance, an unreliable parking lift and a generally disorganized process.
While the available parking spots and secure facilities are definite advantages, potential guests should be aware of the high costs and possible space limitations. The overall experience might be mixed, particularly for those who value both convenience and reasonable pricing.
Holiday Inn Express Sydney Airport by IHG, is highly recognized for its family-friendly atmosphere, making it an ideal destination for family stays. The hotel provides large, multi-bed rooms which are perfect for accommodating families, including extended families. Guests have praised the comfortable and clean rooms that offer adequate beds for family use and provide a safe environment.
The breakfast service stands out as a highlight for many families with children being able to enjoy a hearty meal to start the day. Although there were some concerns regarding the availability of gluten-free options for kids and occasional service issues at reception, the overall consensus remains positive.
The hotel staff is noted for being accommodating to children, even providing cribs for babies. Family-focused activities and facilities like a fitness centre and laundry services add to the convenience of a family stay. The hotel also offers family rooms that are perfect for meeting the needs of families with three or more members.
Despite minor inconveniences related to floor access and gluten-free breakfast options, the family-oriented environment and friendly staff make Holiday Inn Express Sydney Airport a good choice for a family trip. With a focus on comfort, convenience and a welcoming atmosphere, it is well-suited for families looking to spend quality time together during their stay.
Holiday Inn Express Sydney Airport by IHG, is appreciated for providing quality services consistent with a four-star establishment. The hotel boasts clean and comfortable rooms, well-known for their cozy beds and neat presentation. Its amenities align well with what is expected from a four-star property, including an excellent breakfast buffet praised for its variety and international appeal, although some suggest it has room for improvement.
Guests frequently commend the hotel for its good value, noting it delivers a consistent four-star experience without major surprises. The staff stands out for their exceptional friendliness and professionalism, which enhances the overall pleasant stay.
Though the rooms are generally well-appointed, some guests feel they are somewhat expensive for their standard. Despite this, the hotel's proximity to Sydney Airport and efficient service make it a great choice for quick stopovers.
The lack of an outdoor pool is noted, but the hotel compensates with its modern facilities and accessibility. Overall, Holiday Inn Express Sydney Airport promises a good hotel experience, fitting well within the four-star category.
Holiday Inn Express Sydney Airport by IHG, is frequently highlighted as a solid option for business travelers. The hotel's efficient check-in process, though occasionally slow due to high demand, generally receives positive mentions for its promptness and smooth experience. Its reliable and speedy WiFi is praised as suitable for business use.
The location near Mascot Station and the airport makes it convenient for business trips, early flights or quick stopovers. Many guests find the proximity to public transport and the airport a considerable advantage, enhancing its appeal for short business stays. The hotel is equipped with business centers and appropriately tidy meeting rooms, providing essential facilities for work-related activities.
While some reviews note a lack of a proper restaurant for business dinners and mention that the shuttle service can be expensive and sometimes inefficient, the overall sentiment leans towards its suitability for business purposes. The presence of every necessary facility a business traveler might need, including WiFi, a shuttle and a good breakfast, underlines its value for money.
Holiday Inn Express Sydney Airport stands out as a business-friendly hotel, ideal for those requiring a convenient and efficient stay close to Sydney’s transit points. Cleanliness, helpful staff and its comprehensive business amenities furnish it as a good choice for work-related trips.
Holiday Inn Express Sydney Airport offers an accessible experience for guests with disabilities. The hotel is wheelchair friendly with ramps at the entrance and an elevator to the rooms, ensuring movement within the premises is smooth and hassle-free. Wheelchair accessible washrooms are available, adding to the convenience.
The location is also a strong point, being accessible from the airport and even walkable for those who prefer. Public transport options around the hotel provide additional connectivity. Despite a minor inconvenience with the reception being on level one, which lacks a buzzer for assistance, the staff compensates with their helpfulness in addressing accessibility needs promptly.
Extra touches like the provision of additional blankets for comfort make for an enjoyable stay. The combination of accessibility features and attentive service makes the hotel a good choice for families and travelers with mobility issues.
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Location
Beyond the logistical advantages, the hotel itself garners positive feedback for its cleanliness, modern amenities and comfortable rooms. The staff are frequently described as helpful and friendly, contributing to a pleasant stay. Breakfast offerings receive particular praise, described as excellent and varied, adding value to the overall guest experience.
Located within the airport precinct, the hotel also provides easy access to public transport, such as Mascot train station, facilitating trips to the city and other areas. Nearby restaurants and shops make it convenient for guests to find food and essentials without hassle.
Overall, the Holiday Inn Express Sydney Airport stands out as an ideal accommodation for travelers prioritizing convenience, comfort and efficiency.
Breakfast
Staff friendliness and the overall quality of breakfast were often mentioned as top-notch with phrases like "amazing breakfast and staff very friendly" and "excellent breakfast" consistently noted. The breakfast buffet, described as easy to navigate and low-effort, included a great selection of food, ensuring something for everyone. Guests appreciated the value and convenience of having breakfast options so close to the airport, especially those with early flights.
Some reviews highlighted the provision of breakfast packs for guests who had to leave early, which was seen as a thoughtful touch, adding to the convenience and satisfaction of their stay. The freshness and variety of items available at breakfast, including hot breakfast options and coffee machines, were also positively remarked upon.
However, a few guests noted areas for improvement. Some mentioned that breakfast could start earlier to better accommodate early flights and there were occasional mentions of items running out or food not being replenished quickly enough. There were isolated complaints about the quality of specific breakfast items, such as eggs and bacon and some guests felt that the breakfast area could be crowded and that the selection could be enhanced with more variety.
Despite these minor criticisms, the general consensus is that the breakfast at Holiday Inn Express Sydney Airport adds considerable value to the guest experience, providing a great start to the day, particularly appreciated by those catching flights from the nearby airport.
Dinner
Additionally, the convenience of in-room dining is also lacking with no room service available for late-night arrivals or those preferring to eat in their rooms. The lack of vegetable and salad options has been particularly disappointing for health-conscious travelers and vegetarians. Even ordering through the app didn't seem to enhance the overall dining experience due to the limited menu and occasional issues with food delivery.
There were a few positive notes, such as the restaurant being open late on rare occasions, but these were overshadowed by recurring complaints of underwhelming food quality and scarcity of choices. Some guests resorted to ordering from external food delivery services like Uber Eats, highlighting the necessity for the hotel to improve its in-house dining options. A wider variety of dishes, including more fresh and nutritious options, would greatly enhance the overall guest experience at this otherwise well-regarded hotel.
Rooms
Guests noted the rooms were exceptionally clean with some highlighting the efficient and thoughtful layout. Blackout blinds and minimal noise from planes ensured a restful stay, especially given the hotel's proximity to the airport.
However, the room size was a frequent concern with multiple mentions of the rooms being small or compact. Some reviews cited issues with room temperature, describing them as cold and a few reported specific incidents such as finding old items or experiencing noise disturbances.
Despite these minor issues, the overall consensus is that the rooms provide good value, are ideal for a short stay and are particularly suited for travelers preparing for or returning from flights. The hotel delivers a modern, clean and comfortable lodging experience.
Beds
While the majority of the feedback is positive, a few guests have found the beds to be slightly hard or even uncomfortable, indicating personal preferences. Despite occasional mentions of harder mattresses, the general sentiment leans heavily towards a pleasant and restful experience. Cleanliness and the quality of both beds and pillows are often praised, making it evident that most visitors find the accommodations conducive to relaxation and rest.
Overall, the beds at Holiday Inn Express Sydney Airport receive high marks, ensuring that most guests leave with a favorable impression of their comfort and quality.
Cleanliness
The rooms, in particular, receive high marks for cleanliness, being described as super clean, spotless and even pristine upon arrival. Guests found the accommodations to be both clean and comfortable with many noting the well-appointed, quiet and modern aspects. The bathrooms also share similar praise, often being referred to as very clean and modern.
Even the general hotel property and its facilities are noted for their high cleanliness standards. This attention to detail ensures a pleasant stay, regardless of the length of occupancy. The central and easily accessible location near the domestic airport further adds to the convenience and overall positive experience for guests.
Staff
Wi-Fi
However, the hotel does face occasional issues with wifi connectivity. Some guests reported difficulties accessing the network with specific concerns about connection challenges on higher floors and in communal areas like the Level 1 breakfast space. Login experiences varied with a few noting that it was tricky or problematic.
In summary, while the Holiday Inn Express Sydney Airport offers free and generally reliable wifi that works well for most entertainment needs, there are sporadic connectivity issues that the hotel might need to address to ensure a consistently seamless experience for all guests.
Parking
However, the downside cannot be overlooked. Many guests find the cost of parking to be prohibitively high with some mentioning rates as steep as $60 per day. The on-site parking spaces are often limited and can quickly fill up, forcing guests to seek alternatives. The parking area itself can be small, narrow and difficult to maneuver, particularly for larger vehicles. Additionally, some reviews point out issues like a confusing entrance, an unreliable parking lift and a generally disorganized process.
While the available parking spots and secure facilities are definite advantages, potential guests should be aware of the high costs and possible space limitations. The overall experience might be mixed, particularly for those who value both convenience and reasonable pricing.
Family
The breakfast service stands out as a highlight for many families with children being able to enjoy a hearty meal to start the day. Although there were some concerns regarding the availability of gluten-free options for kids and occasional service issues at reception, the overall consensus remains positive.
The hotel staff is noted for being accommodating to children, even providing cribs for babies. Family-focused activities and facilities like a fitness centre and laundry services add to the convenience of a family stay. The hotel also offers family rooms that are perfect for meeting the needs of families with three or more members.
Despite minor inconveniences related to floor access and gluten-free breakfast options, the family-oriented environment and friendly staff make Holiday Inn Express Sydney Airport a good choice for a family trip. With a focus on comfort, convenience and a welcoming atmosphere, it is well-suited for families looking to spend quality time together during their stay.
4 Star
Guests frequently commend the hotel for its good value, noting it delivers a consistent four-star experience without major surprises. The staff stands out for their exceptional friendliness and professionalism, which enhances the overall pleasant stay.
Though the rooms are generally well-appointed, some guests feel they are somewhat expensive for their standard. Despite this, the hotel's proximity to Sydney Airport and efficient service make it a great choice for quick stopovers.
The lack of an outdoor pool is noted, but the hotel compensates with its modern facilities and accessibility. Overall, Holiday Inn Express Sydney Airport promises a good hotel experience, fitting well within the four-star category.
Business
The location near Mascot Station and the airport makes it convenient for business trips, early flights or quick stopovers. Many guests find the proximity to public transport and the airport a considerable advantage, enhancing its appeal for short business stays. The hotel is equipped with business centers and appropriately tidy meeting rooms, providing essential facilities for work-related activities.
While some reviews note a lack of a proper restaurant for business dinners and mention that the shuttle service can be expensive and sometimes inefficient, the overall sentiment leans towards its suitability for business purposes. The presence of every necessary facility a business traveler might need, including WiFi, a shuttle and a good breakfast, underlines its value for money.
Holiday Inn Express Sydney Airport stands out as a business-friendly hotel, ideal for those requiring a convenient and efficient stay close to Sydney’s transit points. Cleanliness, helpful staff and its comprehensive business amenities furnish it as a good choice for work-related trips.
Accessible
The location is also a strong point, being accessible from the airport and even walkable for those who prefer. Public transport options around the hotel provide additional connectivity. Despite a minor inconvenience with the reception being on level one, which lacks a buzzer for assistance, the staff compensates with their helpfulness in addressing accessibility needs promptly.
Extra touches like the provision of additional blankets for comfort make for an enjoyable stay. The combination of accessibility features and attentive service makes the hotel a good choice for families and travelers with mobility issues.
No, Holiday Inn Express Sydney Airport by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Sydney Airport by IHG.
No, Holiday Inn Express Sydney Airport by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Sydney Airport by IHG.
No, Holiday Inn Express Sydney Airport by IHG doesn't have a gym.
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