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Summary of reviewsHotel Polaris stands out with its exceptional location, praised for its proximity to the beach and promenade, offering guests easy access to the city center and local dining options. The quiet yet central setting ensures a relaxing stay without compromising accessibility, making it a significant advantage for many visitors.
The breakfast experience at Hotel Polaris is highly lauded for its delicious, varied and plentiful offerings. Guests appreciate the range of options with standout features including a mix of hearty and sweet dishes and ample dining hours. Though some noted areas for improvement, such as repetition in options and better coffee quality, the overall feedback points to a satisfying morning meal.
Dinner at the hotel also receives positive reviews with guests appreciating the fresh and well-prepared dishes and a diverse selection. The staff's friendliness enhances the dining experience despite some guests mentioning issues like early dining hours and occasional lack of variety or lukewarm food.
Rooms at Hotel Polaris are often described as clean, spacious and equipped with high-quality furnishings. Guests appreciate the cozy ambiance and functional layouts, although there are calls for updates and better sound insulation. Despite some noise issues and outdated decor, the hotel maintains a reputation for cleanliness and comfort.
Cleanliness is a strong point with the hotel premises and rooms generally well-maintained and neat. The cleaning staff is commended, though occasional lapses, such as stained towels or less frequent room cleanings, are noted.
The staff at Hotel Polaris is predominantly praised for their friendliness and helpfulness. Guests often highlight the professionalism and multilingual capabilities of the staff, though some isolated incidents of unhelpful or rude behavior, particularly in the restaurant, were reported.
Complimentary WiFi is available throughout the property with generally functional service. However, its reliability varies with some guests experiencing poor signals, especially in rooms and noting better connectivity in the lobby area.
The spa area is a highlight, providing a variety of clean and relaxing amenities such as steam saunas, indoor pools and hot tubs. While the spa services are largely appreciated, some guests reported mixed experiences with certain treatments and occasional cleanliness issues.
The pool area is widely praised for its cleanliness, warmth and spaciousness, contributing positively to the overall guest experience. Though some technical and cleanliness issues are noted, the general feedback remains favorable with the pool area being a significant draw for families and relaxation seekers.
Parking at Hotel Polaris is a common challenge due to limited spaces, high fees and the inability to reserve spots in advance, which detracts from the overall guest experience.
For families, the hotel offers spacious and kid-friendly amenities, although some reviews caution about the comfort of extra beds and the lack of specific dining options for children. Nonetheless, it remains a generally recommended choice for family stays.
The beds at Hotel Polaris receive mixed reviews. While some guests find them comfortable and of good quality, many others report inconsistencies with some beds being too soft, too hard or worn out, indicating a need for improvements.
Overall, Hotel Polaris offers a well-rounded experience with notable strengths in location, cleanliness and friendly staff, making it a favorable choice for many travelers. Enhancements in areas such as WiFi reliability, bed quality and parking could further elevate the guest experience. Show more
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Hotel with Spa
Hotel Polaris offers a full-service spa with massages, body treatments, and facials. The hotel also features an indoor pool, a hot tub, and a sauna.
Hotel with Swimming Pool
This spa hotel offers an indoor pool, a hot tub, and a sauna. Guests can enjoy massages, body treatments, and facials at the full-service spa.
Heated Pool Indoor Pool
3-Star Hotel
Situated in Szczecin, Hotel Polaris offers essential amenities and comfortable accommodations. Its central location and reliable service make it a convenient choice for visitors.
Hotel with Indoor Pool
Hotel Polaris features a swimming pool and sauna facilities. Based on the context of hotels with indoor pools, this swimming pool is understood to be indoors, offering a place for guests to swim and use the sauna.
Family Friendly Hotel
Hotel with Parking
Hotel with Heated Pool
Room Types
Double or Twin RoomClassic room with satellite flat-screen TV and a bright bathroom. The spa facilities are offered at a surcharge.
Triple RoomClassic room with a bathroom with free toiletries. Includes a flat-screen TV. The spa facilities are offered at a surcharge.
Studio (1-4 Adults)Studio with a flat-screen TV and a bathroom fitted with a shower. The spa facilities are offered at a surcharge.
Single RoomClassically decorated room with a flat-screen TV and satellite channels. The spa facilities are offered at a surcharge.
Guest Reviews
7.7
Good
Location
Hotel Polaris boasts an exceptional location that is highly praised by guests. Its proximity to the beach and promenade is a standout feature, allowing easy access to the beautiful sandy shores and vibrant pedestrian area within a few minutes' walk. Centrally situated, the hotel provides convenient access to the city center and various activities, while still offering a peaceful environment. Many reviews highlight the benefit of being close to cafes and restaurants, making it an ideal spot for fish lovers and those looking to explore local cuisine. The quiet yet central setting ensures a relaxing stay without compromising on accessibility. Guests frequently mention how everything is within walking distance, from the beach and promenade to the city center and other key locations. Overall, the excellent and optimal location of Hotel Polaris is a significant advantage, enhancing the overall guest experience.
Breakfast
Hotel Polaris offers a highly praised breakfast experience that consistently receives commendations from guests for its delicious, varied and plentiful options. Many reviews highlight the impressive range of dishes available, ensuring there is something to suit every taste with the buffet continually replenished to maintain freshness. Guests often note the high-quality and tasty nature of the food, citing both warmth and selection as standout features.
The breakfast buffet offers a mix of hearty and sweet options, including beloved breakfast staples like scrambled eggs with bacon, fresh bread and a variety of processed meats and vegetables. The service hours from 8-11 also provide ample time for guests to enjoy their morning meal.
On the flip side, some guests pointed out areas for improvement. Criticisms frequently centered around the repetition of options, the lack of diverse fruits and dissatisfaction with the quality of coffee, which is often described as instant or served from a thermos. Additionally, a few reviews mentioned issues with overcrowding during peak times.
Despite these critiques, the overall feedback is positive with many guests appreciating the effort to offer a broad and satisfying breakfast experience. Whether looking for a balanced start to the day or simply a tasty meal to enjoy in a convenient location, the breakfast at Hotel Polaris seems to be a reliable and enjoyable option for most visitors.
Dinner
Visitors to Hotel Polaris generally had a positive experience with the dinner offerings at the hotel. Many praised the diverse and plentiful selection, highlighting that both breakfast and dinner buffets provided a good range of cold and warm dishes. The freshness and taste of the meals were often lauded with guests noting that the food was excellent, delicious and well-prepared. The friendly and helpful staff also contributed to a pleasant dining experience.
However, there were a few recurring criticisms. Some guests found the dinner hours, typically from 5-7 pm, to be inconveniently early. Additionally, a minority of reviewers mentioned that the food could sometimes be uninspired, not very varied or served lukewarm to cold. There were also comments about portions being on the smaller side and a lack of clearly labeled dishes, which created challenges for those with specific dietary preferences or restrictions.
Overall, though, the general consensus suggests that the food at Hotel Polaris is of high quality, offering a satisfying dining experience for most guests.
Rooms
Hotel Polaris offers a diverse range of rooms, garnering mixed reactions from guests. The accommodations are often described as clean, spacious and equipped with high-quality furnishings. Many appreciated the cozy ambiance and balconies in some rooms, while others noted features like separate TV corners and functional layouts.
However, several reviews point out the need for updates and renovations with complaints about worn-out furniture, outdated decor and musty smells in some rooms. Noise issues are also a common concern with reports of poor sound insulation and disturbances from neighboring rooms or external sources.
Despite these drawbacks, the hotel maintains a reputation for cleanliness and comfortable rooms, making it a satisfactory choice for travelers. Key highlights include large, well-maintained bathrooms, ample space and good room equipment, contributing to an overall positive yet varied guest experience.
Beds
Hotel Polaris offers a mixed experience when it comes to the comfort of its beds. On the positive side, many guests found the beds to be comfortable, very comfortable and praised the good mattresses. These beds are often described as nice and big with some rooms featuring wide beds with adequate mattresses.
However, there are numerous complaints indicating significant inconsistencies in bed quality. Many guests reported that the mattresses are too soft, too hard or worn out with some mentioning that they urgently need replacement. Some beds were noted to be saggy, uncomfortable and even dirty. A recurrent issue is the double beds being made up of two single beds pushed together, sometimes with mattresses of different heights, leading to discomfort.
The condition of sofa beds was also criticized with remarks about old, stained and uncomfortable furnishings. Overall, while there are instances of comfortable sleeping arrangements, the prevalent opinion suggests that the beds at Hotel Polaris could benefit from a considerable upgrade to enhance guest satisfaction.
Cleanliness
Hotel Polaris generally provides a commendable level of cleanliness, earning high praise from many guests. Rooms are frequently described as very clean, neat and well-maintained. Both the hotel premises and individual accommodations are consistently highlighted for their cleanliness and the cleaning staff receives positive feedback for their diligent work. The common areas, including the swimming pool and spa, are also noted for their cleanliness.
However, there are some occasional lapses in maintenance. Issues like stained towels, unclean bathrooms, hair in the rooms and less frequent room cleaning were mentioned by some guests. Specific areas, such as the breakfast area, pool and certain rooms, were occasionally noted to be less clean. Despite these few negative remarks, the overall impression is that Hotel Polaris maintains a high standard of cleanliness, providing a pleasant and orderly environment for its guests.
Staff
The reviews of Hotel Polaris predominantly highlight the friendly and accommodating nature of the staff. Guests consistently mention the staff's kindness, attentiveness and helpfulness. The reception and cleaning staff receive frequent praise for their professionalism and friendliness. Many reviewers have had positive experiences with guest services, noting that the staff is competent and multilingual, which helps in facilitating smooth communication.
However, the feedback is not unanimously positive. Some guests have encountered unfriendly and unhelpful staff, particularly in the restaurant and during check-in. In a few cases, the service is described as rude and inattentive, which contrasts sharply with the otherwise prevalent commendations. The mixed experiences suggest variability in staff behavior and service levels across different areas of the hotel.
Overall, while the majority of guests commend the staff's friendly demeanor and efficient service, there are notable exceptions where improvements are necessary to ensure a consistently high standard of hospitality throughout the hotel.
Wi-Fi
Hotel Polaris offers complimentary WiFi, which is generally accessible throughout the property. Guests have reported that the quality of the WiFi is functional and allows for basic internet usage. Some visitors found the Wi-Fi to be good or even praised it along with the internet TV reception in the rooms. However, there are multiple remarks about the WiFi being unreliable with instances of it rarely working or having a poor signal, especially within the rooms. Some noted the connection could be slow or was frequently interrupted and a few mentioned it only worked well in the lobby area. Overall, while the hotel does provide free Wi-Fi, the quality and reliability of the connection appear to vary significantly, warranting potential improvements.
Spa
The spa area at Hotel Polaris emerges as a notable highlight for many guests. Visitors generally found the spa and wellness facilities clean, appealing and relaxing. The variety of amenities such as the steam sauna, salt cave, indoor pool and hot tub were appreciated for providing a pleasant and soothing experience. However, the availability and quality of massages received mixed reviews with some guests expressing disappointment over unavailability or unsatisfactory services.
The wellness area also featured elements like saunas, although some guests noted issues with cleanliness and maintenance, particularly in the pool area. The salt cave, while an additional cost, was often recommended for its relaxing atmosphere. Overall, the spa area garnered positive feedback for offering a broad range of treatments and facilities, contributing significantly to guests' wellness and relaxation experiences during their stay.
Pool
At Hotel Polaris, the pool area receives widespread praise for its quality and amenities. Guests frequently mention the large and well-maintained swimming pool, which provides a great part of the indoor experience. The warm and clean water is often highlighted, making it an inviting spot for relaxation. Families appreciated the pool, noting it was never crowded and often found it sufficiently spacious.
The whirlpool and jacuzzi facilities also receive positive reviews with particular emphasis on the warmth and cleanliness. Many guests found the availability of these features to be a significant perk included in the room price. Additionally, the pool area is described as well-equipped and grand, catering to guests seeking both relaxation and convenience.
However, a few reviews pointed out areas needing improvement, such as occasional technical problems with the whirlpool and minor cleanliness issues in certain areas. There were also mentions of the pool being heavily chlorinated at times and some operational hiccups with the saunas. Despite these concerns, the majority of the feedback remains positive, appreciating the pool's welcoming environment and consistent maintenance.
Overall, the pool and associated facilities at Hotel Polaris offer a pleasant and enjoyable experience, contributing positively to the overall stay. The ability to use the pool throughout the day and its inclusion in the room rate adds notable value for guests seeking leisure and relaxation during their visit.
Parking
Hotel Polaris faces significant challenges concerning parking, which is a recurrent theme in guest reviews. Parking at the hotel is characterized by limited availability with insufficient spaces that are often cramped and tight, making it difficult for guests to find suitable places to park their vehicles. Adding to the inconvenience, parking spaces cannot be reserved in advance, leading to unpredictable parking scenarios. Additionally, parking fees are frequently mentioned as being high with daily rates ranging from 8 to 16 euros or 60 PLN, which many guests find unreasonable given the limited availability and space constraints. Some guests have had to resort to paying for parking on the street or using nearby guarded parking lots, which adds to the overall expenditure and inconvenience. Despite a few mentions of convenient parking directly behind the hotel, overall guest sentiment indicates that the parking situation at Hotel Polaris is less than ideal, often described as insufficient, cramped and overpriced.
Family
Hotel Polaris appears to have mixed reviews when it comes to its suitability for families with children. On the positive side, many guests highlight that the hotel offers spacious family rooms with enough space to accommodate families comfortably. The rooms are described as big and family-oriented, ensuring a pleasant stay for children. The hotel is noted for being kid-friendly with amenities such as a kid's pool and specific sections designed for young guests, which are particularly enjoyable for children. Families appreciated the overall family amenities and the availability of extra beds for children.
However, some reviews caution that the hotel may not be ideal for families, especially those with younger children. There are mentions that it is not a hotel specifically designed for families and some accommodation options like fold-out beds were found to be uncomfortable. Additionally, there were minor criticisms regarding the lack of specific dining options catered to children, such as pancakes.
Despite these drawbacks, the hotel is generally seen as suitable for family stays and is often recommended for families looking for a child-friendly environment.
3 Star
Hotel Polaris aligns closely with what one would expect from a three-star establishment. Many guests affirm that the hotel is worth every star it has been awarded with some even suggesting it offers better value than anticipated for its category. Rooms and bathrooms are largely described as meeting the necessary amenities and requirements for a three-star rating. The facilities are considered good and the staff are frequently noted for their friendliness.
The hotel is recommended for short stays of two to three days and offers very good value for money. While some guests mention that the property shows signs of age, the overall sentiment is that it provides reasonable and sometimes even great value relative to the price paid. Though opinions on pricing vary with some finding it excessive, the consensus is generally that it is reasonably priced for a three-star hotel.
In essence, Hotel Polaris meets the standard expectations for its rating, offering a decent and satisfactory experience for budget-conscious travelers.
Heated Pool
The heated pool at Hotel Polaris receives mostly positive feedback from guests. Descriptions consistently highlight the warmth and cleanliness of the pool with phrases like super warm water and pool nice and warm frequently used. Guests also appreciate the heated whirlpool and spa facilities available in the heated area. However, a few reviews mention that heated pool availability was an issue at times. Overall, the heated pool seems to be a well-regarded feature, providing a pleasant and comfortable swimming experience.
Indoor Pool
The indoor pool at Hotel Polaris has garnered positive feedback from guests with many praising its accessibility and warmth. The pool area is noted for its relaxing atmosphere, providing a much-appreciated retreat regardless of the time of day. Despite some comments regarding its size being slightly smaller than it appears in photos, the pool is generally described as large and attractive. Guests were excited about the availability of this facility, frequently mentioning its extensive use during their stay. Additionally, the presence of both a pool and whirlpool adds to the appeal, enhancing the overall experience for those seeking relaxation and leisure activities during their visit.
Yes, Hotel Polaris has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hotel Polaris.
No, Hotel Polaris doesn't allow dogs.
Yes, parking facilities are available at Hotel Polaris.