Graal SPA
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Summary of reviewsGraal SPA offers an excellent location near the Baltic Sea, praised for its peaceful setting amidst forests and proximity to both the Polish-German border and key attractions, making it ideal for beach walks and exploration. The hotel's breakfast has earned remarkably positive reviews, showcasing a diverse and fresh buffet, frequently replenished to ensure satisfaction. Guests often label the breakfast as one of the best they've enjoyed, further enhanced by the option of including dinner, which offers a variety of dishes catering to diverse preferences.
Though rooms hold a nostalgic charm with comfortable beds, they are often noted for requiring modernization, especially bathrooms, which are described as cramped and outdated. Despite these critiques, the cost-benefit ratio makes them acceptable for short stays, complemented by spa facilities praised for their cleanliness.
The staff receive commendations for their friendliness and dedication, although language barriers occasionally impact interactions. Additionally, Graal SPA affords good value with several amenities like a large, well-maintained pool and thoughtful EV charging stations, catering to eco-conscious guests.
Families find Graal SPA accommodating with child-friendly facilities, pleasant gardens, and playgrounds. Moreover, pet-friendly policies enhance its appeal, although adjustments may be needed in room arrangements to better accommodate families.
Overall, Graal SPA is recognized for its strategic location, impressive culinary offerings, and welcoming staff, providing a fulfilling experience despite some aspects needing improvement, such as room modernity and Wi-Fi stability.
Categories
Though rooms hold a nostalgic charm with comfortable beds, they are often noted for requiring modernization, especially bathrooms, which are described as cramped and outdated. Despite these critiques, the cost-benefit ratio makes them acceptable for short stays, complemented by spa facilities praised for their cleanliness.
The staff receive commendations for their friendliness and dedication, although language barriers occasionally impact interactions. Additionally, Graal SPA affords good value with several amenities like a large, well-maintained pool and thoughtful EV charging stations, catering to eco-conscious guests.
Families find Graal SPA accommodating with child-friendly facilities, pleasant gardens, and playgrounds. Moreover, pet-friendly policies enhance its appeal, although adjustments may be needed in room arrangements to better accommodate families.
Overall, Graal SPA is recognized for its strategic location, impressive culinary offerings, and welcoming staff, providing a fulfilling experience despite some aspects needing improvement, such as room modernity and Wi-Fi stability.
Resort near Golf Courses
Offers a resort experience with spa facilities, providing a relaxing complement to a golf-focused trip. Its location allows for reasonable access to golf courses in the surrounding area.
Family Friendly Resort
Graal SPA offers spa facilities and comfortable rooms suitable for families.
Resort with EV Charging Stations
This resort offers excellent EV charging facilities with 6 Type 2 charging points, each providing 22kW of power. This comprehensive setup ensures efficient charging for multiple electric vehicles.
Resort with Indoor Pool
Graal SPA provides an indoor swimming pool along with a range of thermal facilities including a hot tub/Jacuzzi, sauna, and Turkish/Steam Bath. A spa lounge is also available for relaxation.
Dog Friendly Resort
Resort with Swimming Pool
Indoor Pool
Resort with Parking
EV charging stations
Guest Reviews
Graal SPA boasts a highly favorable location that is frequently praised by guests for its proximity to the beach and surrounding amenities. Set amidst serene forested areas, the hotel offers a peaceful retreat just a few meters from the Baltic Sea, allowing guests to enjoy the fresh sea air and natural beauty. Its location near the Polish-German border offers the added convenience of exploring both local and neighboring attractions, including the charming town of Ahlbeck and the popular local market known as the "Polenmarkt." The area is ideal for those who prefer a quieter stay, as it is slightly removed from the bustling promenade, yet close enough for guests to enjoy leisurely beach walks and easy access to shops and restaurants. With well-maintained paths leading directly to the beach in about ten minutes on foot, guests can enjoy the vast, uncrowded sands. The hotel's location simultaneously provides a tranquil environment and convenient access to transport and basic amenities, making it an excellent choice for travelers seeking both relaxation and exploration.
Graal SPA's breakfast offerings have consistently garnered praise from guests, highlighting an impressive buffet that caters to a wide range of tastes and preferences. Guests frequently noted the abundance and diversity of choices available, ensuring that everyone found something to their liking. The freshness and quality of the food stood out, with everything from fresh bread, cakes, and cereals to salads, cheese, and a variety of meats being available. The buffet was not only well-stocked but also regularly replenished, ensuring that nothing ran out, much to guests' satisfaction. Many described the breakfast as delicious, with some going as far as to say it was the best they had experienced in a hotel. The atmosphere, though bustling at times, reflected the popularity and high demand for the morning spread. The option to include dinner alongside the impressive breakfast further added to the appeal of the dining experience at Graal SPA. Overall, the breakfast at Graal SPA has left a strong, positive impression, with many guests highlighting it as a standout aspect of their stay.
Graal SPA offers a dining experience that largely impresses with its variety and quality, especially shining with its breakfast and dinner buffets. Many guests appreciate the diverse and tasty selection of dishes that cater to different palates, including classic Polish cuisine and regional flavors. The abundance of food is often highlighted, with enough choices to satisfy most guests, even those with dietary preferences or restrictions, such as vegetarians. The evening buffets present a different array of options every night, maintaining a sense of novelty for long-stay guests.
The dining environment is complemented by attentive kitchen staff, ensuring a pleasant meal experience. Although some guests find the 5 PM to 7 PM dinner schedule a bit unusual, they still commend the overall food quality and diversity. While there were occasional mentions of the buffet being less appealing or lacking variety, the general consensus leans towards a positive assessment of the hotel's culinary offerings. With so much to savor, Graal SPA's dining services provide a substantial and generally satisfying component to the overall guest experience.
Graal SPA, located near the beach in Świnoujście, offers rooms with a nostalgic appeal, reminiscent of past decades. While many guests appreciate the comfortable beds and cleanliness provided by diligent housekeeping staff, several areas of the accommodations have been noted for needing significant improvement. The rooms are generally small with outdated furnishings, and often in need of renovations to truly meet modern expectations. Some guests find the rooms sufficiently equipped with essentials like kettles and refrigerators, adding a practical touch to the stay.
Bathrooms are a particular point of concern for visitors, frequently described as cramped, smelly, and in dire need of refurbishing. Though clean for the most part, the bathrooms lack functionality, with reports of broken showerheads and drainage issues. Noise is another recurring issue, with guests commenting on thin walls that fail to soundproof the rooms, often causing disturbances.
Despite these shortcomings, guests seem to value the cost-benefit ratio for short stays. Balconies in many rooms offer a pleasant view and extra space to relax. The overall experience is enhanced by convenient access to the spa facilities, including a large pool and saunas, which have been met with praise.
In summary, while Graal SPA’s accommodations may not promise luxury or modernity, they provide essential services that some visitors find “just okay” for brief stays. However, the aging facilities and dated decor call for considerable upgrades to align with the expectations of contemporary travelers.
Visitors to Graal SPA have shared diverse impressions regarding the bedding facilities, giving future guests useful insights to weigh during their stay. For the most part, guests have found the beds to be comfortable, often mentioning positively the presence of mattresses that were firm yet comfortable, and wide and stable. Several reviewers noted that these comfortable beds contributed to a good night's sleep. It appears the mattresses are relatively new, adding an element of quality to the sleeping arrangements. Despite these positives, there seems to be a recurring observation of the beds being on the harder side. Some guests appreciate this firmness, viewing it as a beneficial aspect for sleep support; others found it to detract from their comfort, with terms like hard as a board being mentioned.
In terms of bedding materials, guests have reported mixed feedback. While some found the bedsheets to be fine and clean, others have noted issues such as stained or worn-out linens, sometimes complaining about outdated bedding that lacks freshness. The pillows have received some criticism, with some describing them as uncomfortable and in need of replacement.
Overall, the bedding at Graal SPA offers a mix of comfortable beds with good quality mattresses, albeit sometimes harder than some might prefer, paired with bedding materials that could benefit from updating. Guests are advised to communicate specific comfort needs with the hotel staff upon arrival, especially concerning pillows and bedding condition, to enhance their stay experience.
Graal SPA offers a mixed experience when it comes to cleanliness. Many guests highlight the overall cleanliness of the hotel, with commendations for the frequently cleaned rooms, fresh bedding, and towels. The cleaning staff are noted to be friendly and attentive, maintaining a high level of tidiness throughout the facility, including ancillary spaces like hallways. The spa area is described as impeccable and well-maintained, adding to the positive aspects of the hotel's hygiene standards.
However, there are repeated mentions of outdated and worn features, particularly in the bathrooms. Several reviews point out visible signs of wear, mold, and an unpleasant smell of chlorine, which detracts from the overall experience. Some guests have also expressed dissatisfaction with the frequency and thoroughness of the cleaning, mentioning issues such as cobwebs, dirt, and insects in some rooms. The necessity for bathroom renovation is a common thread, with criticism focused on cracked tiles, moldy grout, and the need for cleaner and newer towels.
Despite these challenges, the hotel's proximity to the beach and diverse food offerings are positive highlights. While the cleanliness leaves room for improvement, the dedication of the cleaning staff and the overall maintenance of communal areas receives praise, providing guests with a good foundation for a comfortable stay.
Visitors to Graal SPA are generally pleased with the hotel's staff, highlighting their friendliness, kindness, and helpful nature. Many guests commend the dining room staff, noting their attentiveness and ability to manage large groups efficiently. Reception staff also receive praise for their politeness and for assisting with guests' needs, often going the extra mile to ensure a pleasant stay. Despite occasional language barriers, the staff's enthusiasm and dedication to guest satisfaction shine through, making them a positive highlight of the experience.
However, there are some instances where guests have encountered less favorable interactions, particularly at the reception and with certain language constraints. A few reviews mention staff behaving unfriendly or disinterested, with occasional issues in communication due to limited proficiency in languages other than Polish. Despite these challenges, the overall impression remains predominantly positive, with the majority of guests emphasizing the warm and accommodating nature of the team at Graal SPA.
The Wi-Fi experience at Graal SPA presents a mixed picture according to guest reviews. While some travelers found the internet service to be functional and satisfactory, others noted significant issues. Positive feedback highlights instances where the Wi-Fi was good or worked well, making it possible for guests to access the internet for typical use. Facilities like the indoor pool and the warm hospitality of the staff, along with ample parking, enhance the appeal of the hotel.
However, the reviews also indicate recurring problems with Wi-Fi connectivity, which seems to fluctuate widely. Many guests reported weak or nonexistent signals, especially in certain parts of the complex like building B or in the rooms, suggesting that coverage may be restricted to common areas like the lobby. Some visitors mention receiving explanations from staff about ongoing efforts to improve the situation, although the inconsistency is noted as a long-term issue.
Overall, while there are moments where the Wi-Fi service performs adequately, it's apparent that improvements are necessary to meet the expectations of travelers, particularly those who rely on stable internet access for professional purposes.
The reviews for the pool at Graal SPA overwhelmingly praise its size, warmth, and overall design. Guests appreciate the spaciousness and modernity of the swimming pool, which often features two large jacuzzis and additional facilities such as a brine pool. The pool area is consistently described as clean and well-maintained, offering a pleasant ambience for relaxation with an accompanying sauna and jacuzzi. Many guests highlight the pool's warm water and the pleasure of having options like a saltwater bath.
Guests also enjoy the convenience of pool access, noting its availability during various hours throughout the week, which supports an overall positive and relaxing experience. While some found the chlorine levels to be strong, resulting in minor discomfort, the majority focused on the enjoyable aspects like the friendly staff and the facility's appealing aesthetics. The pool is frequently mentioned alongside the hotel's delicious breakfast offerings, indicating that the combination of good food and a high-standard swimming area significantly enhances the overall stay. The pool, together with its proximity to the beach, contributes to a favorable and restful environment for guests at Graal SPA.
When exploring Graal SPA, guests should be prepared for a parking situation that is both challenging and costly. While the hotel offers on-site parking, it comes with a steep price tag of around 40 PLN or €10 per day, and spaces are often scarce and very tight, better suited for smaller vehicles. Some visitors have noted that parking is generally secure, with options such as a closed parking area and bicycle storage facilities available. However, navigating the parking system can be a hassle, with barriers controlled by phone calls adding to the complexity.
Fortunately, there are alternatives, as free parking spots are occasionally available in the vicinity, especially during evenings. Opting to park outside the hotel premises might be a more budget-friendly and easier choice, particularly when the hotel's parking fills up quickly or is entirely booked. Despite its drawbacks, some travelers found the parking regulations helpful and suggest arriving early to secure a spot.
Overall, visitors are advised to plan ahead and weigh the convenience of on-site paid parking against nearby options to avoid unnecessary stress during their stay at Graal SPA.
Graal SPA offers convenient access to charging stations for electric vehicles, located near the hotel premises. These facilities include three dedicated charging stations, ensuring guests have easy access to power up their cars. Additionally, supplementary electric charging parking spots are strategically placed at the hotel's entrance, enhancing convenience for visitors. Guests are permitted to use these stations without hassle, reflecting Graal SPA's commitment to accommodating the needs of eco-conscious travelers. With these amenities, guests can enjoy a seamless and worry-free stay while exploring the surrounding area with their electric vehicles.
Graal SPA proves to be a strong contender for families seeking a tranquil getaway with children, featuring a range of activities tailored for young guests. The resort embraces a child-friendly ambiance with facilities such as a pleasant garden and a playground that, despite needing some maintenance, offers a safe space for kids to play freely within a fenced area. Families appreciate the indoor pool, which is particularly suited for children practicing diving and swimming, although it does have restrictions for those under 14. The hotel provides convenient amenities for families including spacious accommodations with options for separate rooms, allowing for comfortable stays that prioritize peace and privacy. Meals at Graal SPA delight guests with a buffet breakfast offering a large selection of fresh dishes, while dinner options may require more child-friendly adjustments.
Pets are welcome at the resort, adding to its family-oriented appeal. Parents note the presence of playful kittens exploring the property and a location ideal for scenic dog walks near the forest and beach. Visitors did experience some inconvenience with room arrangements, such as missing beds for young children, and there are concerns about noise from dogs. Despite this, staff receive praise for their responsiveness and cordial service.
The surrounding area enriches the vacation experience with plenty of space for leisurely strolls and access to natural attractions. While the playground might require a touch-up, its availability alongside other amenities makes Graal SPA a favored choice among families seeking relaxation away from the bustling city life, evident in numerous guests expressing a desire to return for another stay.
Graal SPA offers guests a delightful and relaxing experience, and the indoor pool consistently emerges as a standout feature. Visitors frequently praise the large and modern design of the pool, providing a refreshing escape even during unfavorable weather conditions. The facility offers multiple whirlpools, enhancing the experience with therapeutic water jets, which guests find particularly satisfying. The indoor pool is part of an impressive spa area, complete with steam saunas and a saline pool, contributing to an overall sense of rejuvenation and tranquility.
While access to the indoor pool is subject to a specific timeframe, opening daily from 3 PM to 9 PM, this time slot allows guests to unwind after a day of exploring or attending to business. Families and kids find the pool especially enjoyable, adding a layer of fun to their stay. Despite the additional fee for using the pool, guests feel it is a worthy investment for enhanced relaxation and leisure.
Complemented by other facilities, such as a gym and bicycle rentals, Graal SPA combines wellness with fitness and enjoyment, set within a pleasant location. The diverse offerings of the spa area make it a notable highlight of the hotel, ensuring guests leave with positive memories and a sense of revitalization.
Graal SPA is a pet-friendly haven that warmly welcomes guests with their furry companions. Dogs are allowed on the premises, and many visitors appreciate the opportunity to bring their pets along during their stay. However, guests note that dogs are not permitted at meal times, which can be a drawback for some. While pets are allowed, the hotel imposes a fee, with many considering the 70 PLN requirement for a small dog per night as somewhat excessive. Guests suggest that the fee might be more reasonable if adjusted according to the size or breed of the pet.
The presence of several containers with dog waste bags across the hotel grounds is a much-appreciated amenity, ensuring cleanliness and convenience for pet owners. There are also sheltered areas that double as spaces for bicycles, hinting at provisions for pets, though not specifically tailored for them. Despite the pet-friendly environment, guests have occasionally experienced disturbances, attributed to the noise from other guests' dogs, indicating that it can get loud at times.
Proximity to a dog-friendly beach is a notable advantage, offering more outdoor options for pets during their stay. Overall, Graal SPA is considered suitable for four-legged guests, providing a welcoming atmosphere for pets amidst a few areas for improvement.
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Location
Breakfast
Dinner
The dining environment is complemented by attentive kitchen staff, ensuring a pleasant meal experience. Although some guests find the 5 PM to 7 PM dinner schedule a bit unusual, they still commend the overall food quality and diversity. While there were occasional mentions of the buffet being less appealing or lacking variety, the general consensus leans towards a positive assessment of the hotel's culinary offerings. With so much to savor, Graal SPA's dining services provide a substantial and generally satisfying component to the overall guest experience.
Rooms
Bathrooms are a particular point of concern for visitors, frequently described as cramped, smelly, and in dire need of refurbishing. Though clean for the most part, the bathrooms lack functionality, with reports of broken showerheads and drainage issues. Noise is another recurring issue, with guests commenting on thin walls that fail to soundproof the rooms, often causing disturbances.
Despite these shortcomings, guests seem to value the cost-benefit ratio for short stays. Balconies in many rooms offer a pleasant view and extra space to relax. The overall experience is enhanced by convenient access to the spa facilities, including a large pool and saunas, which have been met with praise.
In summary, while Graal SPA’s accommodations may not promise luxury or modernity, they provide essential services that some visitors find “just okay” for brief stays. However, the aging facilities and dated decor call for considerable upgrades to align with the expectations of contemporary travelers.
Beds
In terms of bedding materials, guests have reported mixed feedback. While some found the bedsheets to be fine and clean, others have noted issues such as stained or worn-out linens, sometimes complaining about outdated bedding that lacks freshness. The pillows have received some criticism, with some describing them as uncomfortable and in need of replacement.
Overall, the bedding at Graal SPA offers a mix of comfortable beds with good quality mattresses, albeit sometimes harder than some might prefer, paired with bedding materials that could benefit from updating. Guests are advised to communicate specific comfort needs with the hotel staff upon arrival, especially concerning pillows and bedding condition, to enhance their stay experience.
Cleanliness
However, there are repeated mentions of outdated and worn features, particularly in the bathrooms. Several reviews point out visible signs of wear, mold, and an unpleasant smell of chlorine, which detracts from the overall experience. Some guests have also expressed dissatisfaction with the frequency and thoroughness of the cleaning, mentioning issues such as cobwebs, dirt, and insects in some rooms. The necessity for bathroom renovation is a common thread, with criticism focused on cracked tiles, moldy grout, and the need for cleaner and newer towels.
Despite these challenges, the hotel's proximity to the beach and diverse food offerings are positive highlights. While the cleanliness leaves room for improvement, the dedication of the cleaning staff and the overall maintenance of communal areas receives praise, providing guests with a good foundation for a comfortable stay.
Staff
However, there are some instances where guests have encountered less favorable interactions, particularly at the reception and with certain language constraints. A few reviews mention staff behaving unfriendly or disinterested, with occasional issues in communication due to limited proficiency in languages other than Polish. Despite these challenges, the overall impression remains predominantly positive, with the majority of guests emphasizing the warm and accommodating nature of the team at Graal SPA.
Wi-Fi
However, the reviews also indicate recurring problems with Wi-Fi connectivity, which seems to fluctuate widely. Many guests reported weak or nonexistent signals, especially in certain parts of the complex like building B or in the rooms, suggesting that coverage may be restricted to common areas like the lobby. Some visitors mention receiving explanations from staff about ongoing efforts to improve the situation, although the inconsistency is noted as a long-term issue.
Overall, while there are moments where the Wi-Fi service performs adequately, it's apparent that improvements are necessary to meet the expectations of travelers, particularly those who rely on stable internet access for professional purposes.
Pool
Guests also enjoy the convenience of pool access, noting its availability during various hours throughout the week, which supports an overall positive and relaxing experience. While some found the chlorine levels to be strong, resulting in minor discomfort, the majority focused on the enjoyable aspects like the friendly staff and the facility's appealing aesthetics. The pool is frequently mentioned alongside the hotel's delicious breakfast offerings, indicating that the combination of good food and a high-standard swimming area significantly enhances the overall stay. The pool, together with its proximity to the beach, contributes to a favorable and restful environment for guests at Graal SPA.
Parking
Fortunately, there are alternatives, as free parking spots are occasionally available in the vicinity, especially during evenings. Opting to park outside the hotel premises might be a more budget-friendly and easier choice, particularly when the hotel's parking fills up quickly or is entirely booked. Despite its drawbacks, some travelers found the parking regulations helpful and suggest arriving early to secure a spot.
Overall, visitors are advised to plan ahead and weigh the convenience of on-site paid parking against nearby options to avoid unnecessary stress during their stay at Graal SPA.
EV charging stations
Family
Pets are welcome at the resort, adding to its family-oriented appeal. Parents note the presence of playful kittens exploring the property and a location ideal for scenic dog walks near the forest and beach. Visitors did experience some inconvenience with room arrangements, such as missing beds for young children, and there are concerns about noise from dogs. Despite this, staff receive praise for their responsiveness and cordial service.
The surrounding area enriches the vacation experience with plenty of space for leisurely strolls and access to natural attractions. While the playground might require a touch-up, its availability alongside other amenities makes Graal SPA a favored choice among families seeking relaxation away from the bustling city life, evident in numerous guests expressing a desire to return for another stay.
Indoor Pool
While access to the indoor pool is subject to a specific timeframe, opening daily from 3 PM to 9 PM, this time slot allows guests to unwind after a day of exploring or attending to business. Families and kids find the pool especially enjoyable, adding a layer of fun to their stay. Despite the additional fee for using the pool, guests feel it is a worthy investment for enhanced relaxation and leisure.
Complemented by other facilities, such as a gym and bicycle rentals, Graal SPA combines wellness with fitness and enjoyment, set within a pleasant location. The diverse offerings of the spa area make it a notable highlight of the hotel, ensuring guests leave with positive memories and a sense of revitalization.
Dog Friendly
The presence of several containers with dog waste bags across the hotel grounds is a much-appreciated amenity, ensuring cleanliness and convenience for pet owners. There are also sheltered areas that double as spaces for bicycles, hinting at provisions for pets, though not specifically tailored for them. Despite the pet-friendly environment, guests have occasionally experienced disturbances, attributed to the noise from other guests' dogs, indicating that it can get loud at times.
Proximity to a dog-friendly beach is a notable advantage, offering more outdoor options for pets during their stay. Overall, Graal SPA is considered suitable for four-legged guests, providing a welcoming atmosphere for pets amidst a few areas for improvement.
Yes, Graal SPA has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Graal SPA.
Yes, Graal SPA welcomes dogs.
Yes, parking facilities are available at Graal SPA.
No, Graal SPA doesn't have a gym.
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