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Summary of reviewsDonna Hotel Klosterhof is highly regarded for its picturesque and serene location, set within beautiful surroundings that offer tranquility and splendid views. The hotel's setting is ideal for outdoor enthusiasts, providing a perfect base for hiking and excursions to nearby attractions such as wildlife parks, the Grosser Arber mountain and even the Czech Republic.
Breakfast at the hotel is frequently praised for its variety and quality, offering a large, delicious buffet that caters well to both adults and children. Despite occasional feedback about the freshness of certain items and the crowded buffet area, the overall consensus is that the breakfast experience is satisfying and plentiful.
Dinner at the hotel receives mixed reviews. While the quality and taste of the food, including good beer and wine, are appreciated, some guests note issues with meal temperature and the variety of options, particularly for children. Despite these criticisms, the inclusion of beverages and a generally varied menu provide a positive dining experience for many.
The rooms at Donna Hotel Klosterhof are generally well-received, described as clean, spacious and comfortable. The addition of balconies or terraces is a highlight for many. However, some rooms facing the street can be noisy and the small bathrooms are occasionally a downside. Overall, the rooms contribute to a pleasant stay due to their cleanliness and comfort.
Cleanliness is a standout feature with the hotel maintaining excellent standards throughout the property. The friendly staff, dedicated to keeping the hotel spotless, further enhance this positive impression. Although there are minor mentions of the hotel appearing dated and cleaning schedules that miss daily service, the overall cleanliness remains commendable.
The staff at Donna Hotel Klosterhof earn high praise for their friendliness, politeness and efficiency, particularly in reception and dining areas. Their proficiency in German and overall helpful attitude contribute positively to guests' experiences, making interactions smooth and pleasant.
The hotel's pool is well-regarded for being large and clean, making it a popular choice among families. The addition of a whirlpool and the nice outdoor area with a bar enhance the pleasant ambiance. Some guests find the water temperature slightly cold, but the facilities generally provide a spacious and inviting setting for relaxation.
While parking availability includes an underground option at a nightly fee, the limited and narrow spaces present a challenge. Guests report occasional difficulties with parking logistics, indicating room for improvement in this area.
Families find Donna Hotel Klosterhof particularly appealing thanks to its family-friendly amenities, including a playground, spacious accommodations and varied activities. The staff's helpfulness and the hotel's clean, comfortable environment further contribute to a pleasant family stay.
Beds at the hotel are generally considered very comfortable, adding to the overall restful experience. Although a few guests note issues with pillow quality, the positive feedback about bed comfort predominates.
The indoor pool, recently renovated and spacious, receives high marks for its cleanliness and added amenities like a whirlpool. While some guests find the water temperature slightly cold, the overall pool experience is enjoyable and adds to the hotel’s appeal.
In summary, Donna Hotel Klosterhof offers a tranquil and picturesque location, excellent cleanliness and a generally positive dining experience. Despite minor areas for improvement, such as parking and bedding, the hotel's friendly staff, comfortable rooms and family-friendly atmosphere make it a solid choice for travelers.
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