Red Roof Inn Atlanta - Suwanee/Mall of Georgia
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Summary of reviewsRed Roof Inn Atlanta - Suwanee/Mall of Georgia offers a well-appreciated location that is both convenient and practical for its guests. Situated near the interstate, the hotel provides easy access to a variety of shopping and dining options. The surrounding area is vibrant, with numerous attractions within walking distance, making it an ideal choice for travelers seeking affordability and convenience.
The staff at this location are often praised for their friendly and welcoming nature, helping to create a comfortable and accommodating atmosphere. Guests frequently mention the helpfulness and attentiveness of the employees, particularly highlighting positive interactions with front desk personnel, contributing to a generally pleasant experience upon arrival.
However, the hotel faces challenges in maintaining consistent cleanliness and room quality. Some guests noted that their rooms were up-to-date and comfortable, with fully functioning air conditioning. Yet, many have reported issues with cleanliness, describing instances of stained linens, unclean floors, and rooms with unpleasant odors. Pests and outdated room fixtures also pose concerns for some guests, indicating a need for improvements in housekeeping and maintenance.
The comfort of the beds is subject to mixed reviews, with some guests enjoying a restful night's sleep, while others encountered issues with cleanliness and aging mattresses. Despite these challenges, the hotel's location and the amiable staff remain standout features, making it a potential option for those prioritizing convenience over luxury.
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The staff at this location are often praised for their friendly and welcoming nature, helping to create a comfortable and accommodating atmosphere. Guests frequently mention the helpfulness and attentiveness of the employees, particularly highlighting positive interactions with front desk personnel, contributing to a generally pleasant experience upon arrival.
However, the hotel faces challenges in maintaining consistent cleanliness and room quality. Some guests noted that their rooms were up-to-date and comfortable, with fully functioning air conditioning. Yet, many have reported issues with cleanliness, describing instances of stained linens, unclean floors, and rooms with unpleasant odors. Pests and outdated room fixtures also pose concerns for some guests, indicating a need for improvements in housekeeping and maintenance.
The comfort of the beds is subject to mixed reviews, with some guests enjoying a restful night's sleep, while others encountered issues with cleanliness and aging mattresses. Despite these challenges, the hotel's location and the amiable staff remain standout features, making it a potential option for those prioritizing convenience over luxury.
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Guest Reviews
Situated conveniently in the city, Red Roof Inn Atlanta - Suwanee/Mall of Georgia boasts a prime location that guests consistently appreciate. This hotel is perfectly positioned for easy access to the interstate, making travels in and out a breeze. The locale offers an abundance of shopping and dining options, all within a comfortable walking distance. Guests note how convenient it is to have various stores, restaurants, and essential services nearby. With its great location, the hotel provides an affordable stay, ideal for those who need to be close to work or local attractions. Visitors can effortlessly explore the surrounding area, enjoying the well-maintained grounds and favorable pricing that ensure a comfortable experience. Overall, the convenient setting of this hotel, paired with helpful staff, makes it a memorable choice for travelers seeking proximity to a vibrant array of amenities.
Nestled in Suwanee, near the Mall of Georgia, Red Roof Inn Atlanta offers a mixed experience according to guest reviews. On a positive note, some visitors highlight that their rooms were up-to-date and included all necessary amenities, with air conditioning functioning efficiently to ensure a comfortable stay. However, the experiences seem to diverge significantly beyond these aspects.
Many guests have communicated concerns about cleanliness, with several mentioning rooms that were not adequately clean, featuring dirty sheets, towels, and floors. Issues like rooms smelling of cigarette smoke, mold, or mildew were recurrent themes. The presence of roaches and bugs was reported by some, contributing to the unease among guests. Additionally, outdated elements in the room, like mattresses, broken furnishings, and malfunctioning televisions were displeasing for several individuals.
Some guests faced issues with basic amenities such as hot water and draining showers, while others experienced inconveniences due to room keys malfunctioning daily. The pool was also noted to be unavailable and in poor condition. Overall, while some found the rooms satisfactory regarding updates and functionality, the overarching sentiment underscores significant challenges with cleanliness, maintenance, and service quality.
The beds at the Red Roof Inn Atlanta - Suwanee/Mall of Georgia receive mixed feedback from guests. On a positive note, some reviewers highlighted that the beds were very comfortable, offering a restful night's sleep despite other room issues. However, several reviewers pointed out concerns about cleanliness and maintenance, mentioning stained and dirty sheets, and encountering problems with old or uncomfortable mattresses where springs could be felt. These contrasting experiences suggest that while there may be pockets of comfort, the overall comfort and cleanliness of the bedding could benefit from more consistent attention.
Red Roof Inn Atlanta - Suwanee/Mall of Georgia faces significant challenges in maintaining cleanliness standards. Some guests have noted that certain rooms and bathrooms are in satisfactory condition, yet the overall experience is marred by recurring issues. Multiple reviews highlight persistent problems such as dirty floors, stained bed linens, and inadequate housekeeping. There's a report of roaches and complaints about unpleasant odors, emphasizing the need for rigorous pest control and sanitation measures. The inconsistent cleaning efforts result in numerous areas, including bathroom sinks and mirrors, remaining unclean. The presence of old, outdated fixtures in some rooms suggests the need for upgrades and repairs. While some guests find their accommodations clean enough for a basic stay, the overarching sentiment conveys significant room for improvement in cleanliness and maintenance.
At the Red Roof Inn Atlanta - Suwanee/Mall of Georgia, the staff generally stands out for their friendly and welcoming demeanor. Many guests noted the employees as being helpful, with several positive mentions of a front desk employee named Victor, who was described as particularly nice and engaging. The front desk service during check-in receives praise for its professionalism and for being informative with a touch of friendly conversation, making guests feel at ease. There are positive remarks about the staff being attentive and alert, with instances of them being helpful, such as assisting with theft issues. However, it's important to acknowledge that not all experiences were positive. Some guests reported encounters with staff that were unhelpful or dismissive, with issues such as unaddressed complaints and lack of cleanliness during their stay. Overall, while many visitors appreciate the amiable nature of the staff, there are mixed experiences regarding service and responsiveness.
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Rooms
Many guests have communicated concerns about cleanliness, with several mentioning rooms that were not adequately clean, featuring dirty sheets, towels, and floors. Issues like rooms smelling of cigarette smoke, mold, or mildew were recurrent themes. The presence of roaches and bugs was reported by some, contributing to the unease among guests. Additionally, outdated elements in the room, like mattresses, broken furnishings, and malfunctioning televisions were displeasing for several individuals.
Some guests faced issues with basic amenities such as hot water and draining showers, while others experienced inconveniences due to room keys malfunctioning daily. The pool was also noted to be unavailable and in poor condition. Overall, while some found the rooms satisfactory regarding updates and functionality, the overarching sentiment underscores significant challenges with cleanliness, maintenance, and service quality.
Beds
Cleanliness
Staff
No, Red Roof Inn Atlanta - Suwanee/Mall of Georgia doesn't have any pool.
No, a spa isn't available at Red Roof Inn Atlanta - Suwanee/Mall of Georgia.
Yes, Red Roof Inn Atlanta - Suwanee/Mall of Georgia welcomes dogs.
No, parking facilities aren't available at Red Roof Inn Atlanta - Suwanee/Mall of Georgia.
No, Red Roof Inn Atlanta - Suwanee/Mall of Georgia doesn't have a gym.
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