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Summary of reviewsPeppers Manor House provides a serene and idyllic escape nestled in charming landscapes, making it a favored destination for relaxation and exploration. The venue's historic architecture and sprawling, maintained gardens offer an old-world charm that guests find both appealing and tranquil. Its location, conveniently close to local towns and notable attractions, yet removed from city hustle, proves ideal for both isolated retreats and active exploration.
The property's dedication to providing a warm and hospitable environment is evident in its consistently praised staff. Visitors commend the friendly and professional nature of the team, noting how their welcoming personalities enhance the experience throughout their stay. Breakfast at Peppers Manor House is highlighted as a notable feature, with guests repeatedly appreciating the variety, quality, and presentation of the offerings. This morning meal, served by attentive staff, sets a positive tone for the day.
Guests dining at Kater's restaurant generally rave about the excellent quality and presentation of dinner. Although there are occasional critiques related to menu diversity and service speed, the overall consensus underscores a delightful dining experience punctuated by the restaurant's impressive ambiance.
Accommodation at Peppers Manor House receives mixed reviews, with many guests satisfied with the spaciousness of the rooms and their comfort, particularly noting the peaceful garden settings. Still, there are calls for updates and improvements to certain rooms, indicating a need for better maintenance and modern amenities. Cleanliness around the property predominantly meets expectations, although specific areas require more attention.
The outdoor pool set amidst the gardens is appreciated for its relaxing environment, though some suggest enhancements like heating to improve appeal. The beds are generally described as comfortable and conducive to restful sleep, with some variation in personal preference regarding firmness.
Overall, Peppers Manor House stands out as an inviting retreat where the combination of natural beauty, historical charm, and outstanding hospitality creates a memorable experience for guests. While there is room for improvement in specific areas, many visitors express a strong desire to return, captivated by the property's unique appeal and the warm service they receive. Show more
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Categories
Resort with Swimming Pool
This resort provides a refreshing outdoor pool. It's an ideal destination for relaxation and exploration with picturesque gardens and gourmet dining options.
Outdoor Pool
Accessible Resort
Peppers Manor House provides dedicated accessible parking, ramp access to the main house, conference rooms, restaurant, and bar. It has a special access bathroom for day guests and two special access accommodation rooms with wheelchair access and accessible bathrooms. Assistance animals are welcome.
Boutique-style Resort
Resort near Golf Courses
Resort for Honeymoon
Family Friendly Resort
Romantic Resort
Business Resort
Resort with Tennis Courts
5-Star Resort
Resort with Outdoor Pool
Room Types
Highland Queen RoomRefurbished in 2015, the Highland Queen room offers a refined country escape. The 1920's inspired bathroom features a walk-in shower. Highland Queen rooms are located in the original Manor and the nearby Hillside precinct.
Please note the rate is based on 2 guests. There is no capacity for additional guests.
Garden SuiteSituated upstairs in the Garden Wing, this spacious suite features a separate lounge area and an en suite bathroom with a bath.
Maximum occupancy is 3. A Rollaway is required for the third person. fees apply.
Highland King Room This refurbished, spacious room offers views out over the estates gardens. It also includes a chaise lounge and reading area. Access to a shared balcony with outdoor furniture is provided. The bathroom has 1920's style with modern facilities such as a walk-in shower.
Maximum 2 adults or 2 adults and 1 child. A Rollaway is required for the child. fees apply.
Garden Wing DeluxeThis double room features a electric kettle, minibar and air conditioning.
Spacious King Bed room offers views out over the gardens. It also includes a chaise lounge. The bathroom has 1920's style with modern facilities such as a walk-in shower and separate bath.
Please note the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). maximum occupancy is 3. A Rollaway is required for the third person. fees apply.
Queen RoomThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, a carpeted floor, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Highland Queen Family SuiteThe unit has 2 beds.
Garden Wing Family SuiteThe unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Nestled in an idyllic setting, Peppers Manor House offers guests a serene retreat surrounded by magnificent landscapes. Many visitors revel in the stunning location characterized by beautifully maintained grounds and charming gardens, providing a picturesque backdrop for relaxation. Its peaceful locality allows for quiet and tranquil stays, perfect for those wanting a getaway from the hustle and bustle, yet remains conveniently close to local towns and the M31 for easy exploration of the Southern Highlands.
Guests appreciate the old-world charm and regal atmosphere of the property, particularly enjoying the historic architecture and the ambiance of the manor style main house. The venue's facilities, including a pool and tennis courts, complement its resplendent environment, catering to a variety of interests. Beautiful grasslands populated with birds and wildlife add to the natural allure, offering a secluded experience immersed in nature.
Whether visiting for a function or simply seeking a relaxing weekend, visitors are captivated by the property's lovely and well-appointed setting. The location proves ideal for those wanting great proximity to local events while still enjoying the solace of the countryside. With friendly staff and delightful breakfasts enhancing the experience, guests repeatedly express a desire to return to this charming destination.
Breakfast
Peppers Manor House offers a commendable breakfast experience, repeatedly praised for its variety and quality. Guests often highlight the delicious and beautifully prepared buffet that caters to a range of preferences, describing the offerings as excellent, fantastic, and even outstanding. Many appreciate the wide selection of well-cooked and presented options, suggesting that the breakfast is a delightful bonus to their stay.
Visitors frequently commend the friendly and helpful staff, enhancing the overall dining experience. While most find the breakfast to be more than satisfactory, a few reviews note minor issues such as food temperature and replenishment timing near closing. Some guests suggest a need for greater diversity in options and earlier service times to accommodate different schedules.
Overall, Peppers Manor House provides a satisfying breakfast that leaves many guests pleased with their morning meal, contributing positively to their stay.
Dinner
The dinner experience at Peppers Manor House's Kater's restaurant generally receives high praise for its excellent food and high-quality offerings. Diners frequently compliment the delicious and well-prepared meals, highlighting the exceptional quality and presentation. The restaurant itself is described as a great place, with many patrons finding the evening meals outstanding and fantastic. The attentive staff adds to the enjoyable dining experience, elevating the overall ambiance of the manor house, which is noted for its lovely, cozy, and comfortable setting.
However, there are some mixed reviews regarding the menu's variety and occasional delays in service due to kitchen staffing issues. A few guests noted dissatisfaction with the food not meeting expectations, and some were inconvenienced by limited dining options when the restaurant was closed. Additionally, the presence of flies was mentioned as a detracting factor during some dinner times. Despite these occasional drawbacks, the overall consensus focuses on the restaurant's ability to deliver delicious and memorable dinners, making it a noteworthy choice for guests seeking a refined dining experience.
Rooms
Peppers Manor House offers a variety of rooms, many of which are praised for their spaciousness, comfort, and cleanliness. The garden rooms, in particular, are noted for being quiet, spacious, and featuring upscale bathrooms. Guests frequently appreciate the warm and welcoming atmosphere, with some rooms offering beautiful settings and plenty of space. The property's grounds provide a beautiful backdrop for a pleasant stay, adding to the overall appeal.
However, there are some areas where the accommodations could improve. Some rooms have issues with dampness and a chemical smell, while others are described as a bit tired and in need of renovation. Several guests mention a lack of sufficient in-room facilities, with calls for more seating and updated decor. Despite these issues, many find the rooms comfortable, though amenities could be more modernized.
Overall, Peppers Manor House seems to ensure a cozy and enjoyable experience, but attention to maintenance and updates could enhance the guest experience significantly.
Beds
Peppers Manor House receives a mix of feedback regarding its beds, with a notable emphasis on comfort. Many guests found the beds and pillows to be very comfortable, enhancing their stay with a warm and inviting feel. Descriptions of the beds often include adjectives like "comfy" and "amazing", suggesting that a restful night's sleep is a common experience for visitors. The size of the beds generally meets expectations, although some rooms feature only a double bed. On the flip side, a number of guests mentioned a preference for firmer or softer mattresses, with some finding the beds too firm or too soft for their liking. Instances of less favorable comments point out firmness issues or describe mattresses as a bit uncomfortable, but these perceptions vary. Overall, while certain guests may have specific comfort requirements, many appear to leave Peppers Manor House satisfied with their sleep accommodations.
Cleanliness
Peppers Manor House offers a stunning and spacious outdoor area, complete with a charming swimming pool, promising a delightful setting for relaxation. The interior, however, presents a mixed picture of cleanliness and room conditions. While some guests found their accommodations to be clean, spacious, and comfortable, others reported an array of cleanliness issues such as dusty corners, cobwebs, bathroom odours, and stained soft furnishings. There were inconsistencies in room maintenance, with certain bathrooms showing signs of needing more thorough cleaning, especially around the shower. Additionally, the decor in some rooms was considered dated and in need of updating, with further attention required to improve the overall upkeep. Despite the shortcomings, some rooms were noted for their warmth and cosiness, offering a pleasant retreat.
Staff
Peppers Manor House is renowned for its outstanding hospitality, as reflected in numerous guest reviews. Visitors consistently praise the hotel's staff for being super friendly, helpful, and professional. Guests feel warmly welcomed from the moment they arrive, with special mentions of certain staff members like Mark and Elizabeth enhancing the experience with their exceptional service and personal touch. Whether at reception or in the dining area, the staff's attentiveness, warmth, and engaging demeanor leave a lasting impression. Although there are isolated comments about understaffing or slight disorganization, the overall consensus highlights how the staff's positive attitudes significantly contribute to the charm of the property. Their genuine willingness to accommodate every need ensures a memorable stay, making Peppers Manor House a favored choice for those seeking a hospitable retreat.
Pool
Peppers Manor House offers a charming outdoor pool set amidst its extensive gardens and grounds, which enhances the relaxing ambiance of the property. The saltwater pool provides an enjoyable swimming experience, appreciated by both adults and children. While the pool is generally regarded as good, some guests have noted room for improvement in terms of cleanliness, and the addition of heating and a spa could enhance the facility further. The beautiful and relaxing views surrounding the pool make it a pleasant spot, although its outdoor setting may limit appeal during cooler weather.
Yes, Peppers Manor House has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Peppers Manor House.
No, Peppers Manor House doesn't allow dogs.
No, parking facilities aren't available at Peppers Manor House.