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Summary of reviewsThe Holiday Inn Resort Oceanfront at Surfside Beach by IHG is highly praised for its prime oceanfront location. Guests consistently remark on the beauty and convenience of being right by the beach, making it an ideal spot for beachgoers and those looking to explore local attractions. The resort's location is enhanced by a clean property and welcoming staff who contribute positively to guests' experiences.
When it comes to the rooms, visitors generally find them clean, comfortable, and true to online descriptions, with particularly soft and cozy beds. However, some guests note that the rooms can be on the smaller side, which may be limiting for those seeking more indoor space. The views from the rooms vary, which can affect the experience, and some guests have mentioned noise issues due to proximity to elevators or engines.
Cleanliness receives mixed reviews, though many guests commend the well-kept rooms and availability of towels, contributing to overall comfort. Some areas, such as the pool and certain housekeeping services, are flagged as needing improvement. Despite this, the resort's cleanliness is generally well-regarded, and the location adds substantial value for those eager to explore nearby sites.
The staff at the resort are frequently lauded for their professionalism, friendliness, and eagerness to assist, making a strong impression on guests. The team's warmth and politeness significantly enhance the stay, with particular staff members noted for their exceptional service. While minor lapses in professionalism are occasionally reported, the overall hospitality of the staff is a standout feature that consistently adds to the appeal of the resort. Show more
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Categories
Beachfront Resort
Spend the most relaxing and exciting beach holidays at this beachfront resort, which is located a stone's throw from the beach and also offers a large lounging space with sun beds, umbrellas and a jacuzzi right in front of the sea.
Resort near The Beach
Located on North Ocean Boulevard in Surfside Beach, this resort provides direct beach access. As a Holiday Inn Resort, it offers reliable accommodations and amenities.
Resort with Parking
As a resort, it is equipped with parking facilities. The hotel's amenities and services, combined with its oceanfront location, make it a convenient choice for travelers with vehicles.
3-Star Resort
This resort offers direct beach access, a pool, and various dining options. It is well-suited for families and couples looking for a relaxing beachfront vacation.
Resort near Golf Courses
Resort Taking Steps Towards Sustainability
Family Friendly Resort
Business Resort
Accessible Resort
Resort with Gym
Resort for Yoga
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
King Bed Premium Room with BalconyThis room features a refrigerator, tea- and coffee-making facilities and a private balcony.
Premium King RoomThis room features a refrigerator, tea- and coffee-making facilities and views of the ocean.
Standard Queen Room with Two Queen Beds and BalconyThis ocean view room features a refrigerator, tea- and coffee-making facilities and a private bathroom.
Premium Twin Room with Balcony This twin room provides a pool with a view. This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Standard King RoomThe double room offers tumble dryer, a carpeted floor, as well as a private bathroom boasting a bath and a hairdryer. This air-conditioned double room includes a dining area, a flat-screen TV with cable channels a tea and coffee maker and a wardrobe. The unit has 1 bed.
Double Room - Disability AccessThe pool with a view is the standout feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
King Room with Roll-In Shower - Disability AccessThis double room features a pool with a view. The double room features tumble dryer, a carpeted floor, as well as a private bathroom boasting a bath and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Standard Queen Room with Two Queen BedsThe double room features tumble dryer, a carpeted floor, as well as a private bathroom featuring a bath and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a dining area and a wardrobe. The unit offers 2 beds.
Standard Queen Room with Communications Accessible Roll-In ShowerThe pool with a view is the standout feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Suite with One King Bed and One Bunk Bed - Mobility Access and Kids Friendly The suite offers air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Suite with One King Bed and One Bunk Bed - Kids FriendlyThe suite features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
Nestled right on the oceanfront, the Holiday Inn Resort Oceanfront at Surfside Beach by IHG boasts a stellar location that guests rave about time and again. The resort is perfectly situated for beach lovers, offering easy and convenient access to the sun-kissed shores. Whether waking up to an awe-inspiring balcony view or enjoying a morning walk along the beach, the location enhances every stay. The hotel's proximity to major attractions and events also adds to the convenience, making it an ideal choice for those looking to explore or attend local events. Despite some mentioning the rooms might be on the smaller side, the cleanliness of the property and the friendly staff significantly contribute to a positive guest experience. Overall, this resort's location offers guests both tranquility and accessibility, complemented by the consistently helpful and welcoming staff.
Rooms
At the Holiday Inn Resort Oceanfront at Surfside Beach by IHG, the rooms offer a mixed experience for guests. Many have found the rooms to be very clean and well-maintained, aligning with the online presentations. The comfort of the beds stands out, with some guests appreciating the soft feel that distinguishes them from typical hotel beds. The rooms are generally described as nice and cozy, providing a warm and inviting atmosphere.
However, the size of the rooms frequently comes into question, with several visitors noting that they tend to be on the smaller, more compact side. This sometimes results in a more sleep-oriented space rather than one for extended indoor relaxation. Some guests faced issues with sealed balcony doors that restricted both view and fresh air, and a few unfortunate placements near elevators or engines led to notable noise disturbances.
Inconsistencies in views—from desired ocean vistas to unexpected parking lot scenes—also add to this variability. For those seeking a peaceful, scenic retreat with expansive views and larger spaces, setting clear expectations and confirming room details prior to arrival might be wise. Nonetheless, for short stays or travelers prioritizing the basics of comfort, cleanliness, and coziness, the hotel meets essential needs effectively.
Cleanliness
Holiday Inn Resort Oceanfront at Surfside Beach by IHG delivers a mixed experience when it comes to cleanliness, yet many guests have appreciated its well-maintained rooms. Several reviews highlight that the rooms are clean and well taken care of, with ample towels provided for a comfortable stay. Guests have also found the hotel to be very clean overall, with a friendly staff contributing to a pleasant atmosphere. However, some reviews do point to areas that could use improvement, such as occasional wet carpets, cleanliness issues around the pool, and inconsistent housekeeping services. While the hotel shines in parts, there are suggestions that some facilities might benefit from updates and more consistent cleaning practices. Despite these occasional challenges, the location remains a convenient choice for those looking to explore nearby attractions.
Staff
The staff at Holiday Inn Resort Oceanfront at Surfside Beach by IHG consistently receive high praise for their exceptional service. Guests frequently describe the hotel team as friendly, professional, and extremely helpful, creating an inviting atmosphere from the moment of check-in to departure. Many visitors point out that staff interactions are marked by politeness and warmth, contributing significantly to an enjoyable stay. Specific employees, such as a standout team member named Barbara, are mentioned for their outstanding commitment to guest satisfaction. While the majority of feedback highlights positive experiences, a few remarks suggest occasional lapses in professionalism. Overall, the welcoming and accommodating nature of the staff enhances the resort experience, making it a popular choice for travelers seeking attentive service by the ocean.
No, Holiday Inn Resort Oceanfront at Surfside Beach by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Resort Oceanfront at Surfside Beach by IHG.
No, Holiday Inn Resort Oceanfront at Surfside Beach by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Resort Oceanfront at Surfside Beach by IHG.
Yes, Holiday Inn Resort Oceanfront at Surfside Beach by IHG has a gym.