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Summary of reviewsHome Hotel Grand Sundsvall in Sundsvall has garnered widespread praise across multiple categories, contributing to an overall positive guest experience. The hotel's prime location in the heart of Sundsvall is highly praised for its convenience, accessibility and central positioning within walking distance of key attractions and public transport. Despite being in a bustling area, it offers a serene environment conducive to a restful stay.
The hotel's breakfast and dinner offerings consistently impress with their variety, quality and taste. Complimentary meals included in the room rate add significant value with guests particularly enjoying the fresh options and the friendly, attentive service during meal times. Breakfast is frequently described as superb and extensive, while dinner, often home-cooked and delicious, provides a satisfying dining experience.
The accommodations at Home Hotel Grand Sundsvall are well-received, described as clean, comfortable and well-equipped. Guests appreciate the spacious layouts, cozy atmosphere and modern design of the rooms. Though some have noted minor issues like room size, furniture condition and temperature control, the general feedback emphasizes the pleasant and restful nature of the rooms.
Cleanliness is a strong point with numerous reviews highlighting the well-maintained and neat spaces. The hotel's dedication to cleanliness extends to the bathrooms and common areas, contributing positively to the overall guest experience.
The staff at Home Hotel Grand Sundsvall are frequently commended for their friendliness, helpfulness and exceptional service. The welcoming atmosphere created by the receptionists and other staff members significantly enhances the stay with multiple reviews highlighting their efficiency and accommodating nature.
Families find the hotel particularly accommodating, praising its family-friendly services and comfortable amenities. The thoughtful touches for young guests and the hotel's overall setup make it a favored choice for family travel.
While the hotel's central location provides easy access to lively nightlife, this comes with some noise, which may not suit all guests. Additionally, feedback on the beds is generally positive with many finding them comfortable and clean, though a few guests experienced issues with bed firmness and temperature.
Lastly, while Home Hotel Grand Sundsvall matches its four-star rating with good services and amenities, some guests note it may lack the luxurious feel typically associated with higher-end establishments. Nevertheless, its affordability and quality offerings make it a highly recommended choice for travelers seeking comfort and convenience without extravagance. Show more
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Categories
Family Friendly Hotel
This hotel is very good and comfortable for families. The rooms are spacious, and the hotel is well-equipped to accommodate families.
Dog Friendly Hotel
This hotel welcomes both dogs and cats. It allows pets of any size in designated rooms for an additional fee. The hotel also offers free breakfast and family rooms.
4-Star Hotel
This 4-star hotel is located near Sundsvall Central Station. It offers free access to a sauna and gym, and WiFi. A light evening meal is served daily.
Hotel near Nightlife Spots
Hotel with Gym
Room Types
Compact Single RoomIncludes a work desk and a private bathroom with shower.
Standard Twin RoomIncludes a work desk and a private bathroom with shower.
Superior Double RoomFresh and modern room with a flat-screen TV, minibar and private bathroom with shower.
Deluxe Double RoomFeaturing bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The double room features a minibar, a tea and coffee maker, a sofa, a flat-screen TV, as well as city views.
Compact CabinThe single room features a tea and coffee maker, parquet floors, as well as a private bathroom boasting a bath or a shower and a hairdryer. This single room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Sundsvall, the Home Hotel Grand Sundsvall boasts a superb location highly praised by its guests for convenience and accessibility. Situated in the center of the city, it provides the perfect spot for exploring the vibrant area, whether for leisure or business. The hotel is within walking distance from the train and bus stations, making it an ideal choice for those traveling by public transport. Guests find themselves just steps away from the main pedestrian street, Storgatan, surrounded by a plethora of restaurants, cafes and shops.
The central location also means easy access to the city's key attractions and services, ensuring that essentials are always close at hand. Despite its bustling surroundings, the hotel is described as being on a quiet street, offering a serene environment for a restful stay. The convenience of nearby parking further enhances its appeal, especially for those arriving by car.
The hotel's proximity to a stunning chocolate café and the scenic views of the city and southern mountain from the fourth floor add to its allure. Overall, the Home Hotel Grand Sundsvall in Sundsvall presents a winning combination of prime location, accessibility and city-center charm, making it a favored choice for visitors seeking to immerse themselves in all that Sundsvall has to offer.
Breakfast
Home Hotel Grand Sundsvall consistently impresses with its breakfast offering, drawing high praise from guests for its variety, quality and taste. Many have described the breakfast as excellent, superb and fantastic, highlighting the fresh and plentiful options available. Guests particularly enjoyed the delicious bread, wide variety of choices and well-prepared dishes like crispy bacon and scrambled eggs.
The breakfast buffet stands out, catering to all preferences with its extensive and tasty selection, including both hot and cold dishes, fruits and vegetables. The inclusion of breakfast and dinner in the room rate adds a significant value with several guests noting the delicious dinner options as well. The friendly and attentive staff further enhance the dining experience, making guests feel welcomed and taken care of.
Overall, the breakfast at Home Hotel Grand Sundsvall goes beyond expectations, delivering a satisfying and extensive meal that has left guests more than pleased.
Dinner
Home Hotel Grand Sundsvall offers a highly praised dining experience that leaves guests satisfied and pleased. A key highlight frequently mentioned is the inclusion of both dinner and breakfast in the room rate, providing great value without compromising on quality.
The food served at dinner receives consistent commendations for being delicious with terms like very good, super tasty and fantastic frequently used to describe the evening meals. The variety and fresh preparation of dishes contribute to a commendable dining experience with some reviews specifically mentioning the home-cooked feel of the food served.
Guests appreciate the lighter dinner options available, citing them as very good and suitable for an evening meal. The inclusion of a buffet option pleases many with the variety and quantity of food satisfying even the hungriest of travelers. Despite a few reviews considering the dinner to be just alright or normal but tasty, the overall consensus is that the evening meals are of high quality and quite tasty.
Special mentions include the helpfulness of the staff, who enhance the dining experience with their fantastic service. The cozy atmosphere of the restaurant adds to the dining charm, making meals feel welcoming and homely. Additionally, the hotel's central location and superb breakfast offerings further amplify the positive dining experience for guests.
In summary, Home Hotel Grand Sundsvall provides a great dining experience with its included dinner and breakfast, offering delicious, varied and well-prepared food in a cozy and welcoming environment, complemented by fantastic staff service.
Rooms
The rooms at the Home Hotel Grand Sundsvall generally receive positive remarks from guests. Many describe the rooms as nice, clean and well-equipped with comfortable beds and spacious layouts contributing to an overall pleasant stay. The hotel offers a cozy atmosphere with several reviewers highlighting the quietness and cleanliness of their accommodations. Some rooms have been noted for their beautiful, fresh and modern design, often with well-maintained furnishings and high standards of cleanliness.
Despite these positives, guests have pointed out a few areas needing improvement. Some rooms were described as too small or had furniture that appeared worn out. Temperature control seems to be an issue with mentions of rooms being too hot or too cold at times. Additionally, occasional complaints about ineffective cleaning and outdated facilities, such as worn-out bathrooms and missing amenities like a fridge, were noted.
Overall, while there are minor areas for improvement, the general feedback highlights the comfortable, clean and cozy nature of the rooms, making them a welcoming retreat for travelers.
Beds
The beds at Home Hotel Grand Sundsvall have received predominantly positive feedback from guests. The majority of reviews applaud the beds for being comfortable, clean and generous in size. Words like comfortable, nice and very good are frequently associated with the sleeping arrangements. Guests have highlighted the fresh and clean bedding, adding to the overall comfort.
There are mentions of the beds being very comforting with some referring to them as large, big and even describing the pillows and duvets as complementary to the experience. Bedding has been praised for its freshness and comfort, contributing to a good night's sleep for many.
However, not all feedback was entirely positive. A few guests found the beds to be either too hot or uncomfortable. Some noted that beds were sometimes too soft or lumpy and a few described their beds as being akin to camping mattresses on wooden platforms. There were isolated complaints about the beds creaking and being overly hard.
In summary, while the beds at the Home Hotel Grand Sundsvall are generally well-received and complimented for their comfort and cleanliness, a minority of guests encountered issues with bed firmness and temperature, which detracted from their overall experience.
Cleanliness
Home Hotel Grand Sundsvall frequently receives praise for its cleanliness from guests. Many have noted that the rooms are clean, neat and well-maintained, contributing to an overall positive atmosphere during their stay. Reviews often describe rooms as "nice and clean," "extremely clean," and even "super neat and clean." The bathrooms are also highlighted for their cleanliness with guests appreciating well-cleaned spaces.
Multiple comments focus on the fresh and tidy state of the rooms, emphasizing a consistent standard of neatness. Spacious, clean rooms appear to be a common theme with many guests enjoying the fresh and inviting ambiance. Friendly staff adds to the experience by maintaining the cleanliness throughout the hotel.
However, there are occasional mentions of areas needing improvement, such as sloppily cleaned rooms or specific instances of untidiness. These seem to be exceptions rather than the rule, as the general consensus leans heavily towards a well-kept and clean environment. Overall, the hotel's commitment to cleanliness and guest satisfaction is clearly reflected in the majority of the reviews.
Staff
Home Hotel Grand Sundsvall enjoys a well-deserved reputation for its exceptional staff. Guests frequently commend the hotel's team for being friendly, helpful and incredibly service-oriented. The receptionists, in particular, stand out for their welcoming attitude and efficiency, making check-ins and other interactions smooth and pleasant. The consistently positive treatment from staff members contributes to a very friendly atmosphere throughout the hotel.
Numerous reviews highlight the staff's accommodating and supportive nature, often going above and beyond to meet guests' needs, even in unique situations such as offering sign language services. This exceptional service extends to various departments, including the kitchen staff, who are praised for their friendliness and professionalism, ensuring guests feel well-cared-for at every meal.
Overall, the staff at Home Hotel Grand Sundsvall receive high ratings for their fantastic service, skill and commendable attitudes, creating a warm and inviting environment for all visitors.
Family
Home Hotel Grand Sundsvall stands out as a family-friendly destination, making it a perfect choice for visitors traveling with children. The hotel has garnered praise for its exceptionally kind and attentive service towards young guests, creating a welcoming and affectionate atmosphere for families. The setup is well-organized and caters to varied needs, from comfortable stays to amenities for pets, making it a versatile option for family travel.
Families have particularly appreciated the hotel’s thoughtful touches, such as providing delicious meals upon arrival and allowing guests to customize breakfast bags, which is especially convenient for early excursions in the city. The hotel's friendly and efficient staff are frequently commended for their helpfulness in accommodating children's needs, ensuring that every family member, including the youngest, feels well taken care of.
Guests consistently describe their experience as child-friendly, highlighting that the hotel offers great variety and is well-suited for family adventures and city explorations. For those seeking a pleasant and accommodating environment for family stays, Home Hotel Grand Sundsvall emerges as a top recommendation.
Nightlife
The Home Hotel Grand Sundsvall is situated in a prime location, providing easy access to the vibrant nightlife in the surrounding area. The hotel is excellent for those looking to be in the heart of the action with buzzing nightlife just steps away. However, potential guests should be aware that the lively atmosphere comes with its disadvantages. The street noise can be quite disruptive with sounds from nearby parties, screaming people and cars being clearly audible throughout the night. The noise level might be uncomfortable for those seeking a more tranquil stay, as there is minimal protection against the street noise. For visitors ready to embrace the energetic nightlife, the lively surroundings are ideal; others seeking a peaceful environment might find it less suitable.
4 Star
Home Hotel Grand Sundsvall provides a satisfactory stay with an overall positive experience, characterized by affordability and good services. Guests have described the hotel as a four-star establishment, ensuring a comfortable and pleasing stay. The amenities and services have been commendable, setting the stage for a very good or even excellent stay for many visitors. While the hotel matches its four-star rating in service and presentation, some have noted that it lacks the luxurious feel typically associated with this rating. The array of offerings, though limited, is attractively presented and aligns well with its pricing level, making it a convenient choice for travelers seeking quality without extravagance.
No, Home Hotel Grand Sundsvall doesn't have any pool.
No, a spa isn't available at Home Hotel Grand Sundsvall.
Yes, Home Hotel Grand Sundsvall welcomes dogs.
No, parking facilities aren't available at Home Hotel Grand Sundsvall.