Holiday Inn Express Hotel & Suites - Sumter by IHG
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Summary of reviewsThe Holiday Inn Express Hotel & Suites - Sumter by IHG receives praise from guests, particularly for its breakfast, cleanliness, and exceptional staff service. The breakfast experience is frequently highlighted for its delicious, hot, and plentiful offerings, enhancing the overall stay for guests. Despite minor preferences for healthier options, the breakfast quality often surpasses expectations compared to other hotels, supported by attentive and friendly staff.
Rooms are noted for their cleanliness and comfort, with clean and fresh accommodations offering a pleasant stay. Although some aspects like bathroom maintenance could be improved, and occasional unusual odors were mentioned, the overall neatness and comfort of the rooms remain positive.
Cleanliness is a standout feature across the hotel, described as beautifully maintained, providing a welcoming atmosphere. The pristine condition of rooms and the peaceful, clean environment contribute to a positive experience, with guests highlighting the cleanliness of the pool area as well.
The staff consistently receive exceptional reviews for their welcoming and friendly demeanor. The front desk staff are particularly praised, alongside commendable service from the night shift team. The staff's helpfulness and kindness leave a lasting positive impression, underlining their role as a key highlight of the hotel experience.
Overall, the Holiday Inn Express Hotel & Suites - Sumter by IHG is recognized for its strong breakfast service, clean accommodations, and outstanding staff, making it a sought-after choice for travelers looking for a comfortable and hospitable stay.
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Rooms are noted for their cleanliness and comfort, with clean and fresh accommodations offering a pleasant stay. Although some aspects like bathroom maintenance could be improved, and occasional unusual odors were mentioned, the overall neatness and comfort of the rooms remain positive.
Cleanliness is a standout feature across the hotel, described as beautifully maintained, providing a welcoming atmosphere. The pristine condition of rooms and the peaceful, clean environment contribute to a positive experience, with guests highlighting the cleanliness of the pool area as well.
The staff consistently receive exceptional reviews for their welcoming and friendly demeanor. The front desk staff are particularly praised, alongside commendable service from the night shift team. The staff's helpfulness and kindness leave a lasting positive impression, underlining their role as a key highlight of the hotel experience.
Overall, the Holiday Inn Express Hotel & Suites - Sumter by IHG is recognized for its strong breakfast service, clean accommodations, and outstanding staff, making it a sought-after choice for travelers looking for a comfortable and hospitable stay.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
Holiday Inn Express Hotel & Suites in Sumter by IHG has consistently impressed guests with its breakfast offerings. Visitors frequently comment on the quality and variety available, describing it as delicious, hot, and plentiful. Guests are pleased with the abundance of options, and many highlight the breakfast as excellent, greatly enhancing their stay. Additionally, guests appreciate the attentive and friendly staff that contribute to a welcoming morning experience. While some note a preference for healthier choices and question the freshness of certain items, the overall consensus is that the breakfast stands out positively, often being better compared to other hotels. Despite minor preferences regarding television viewing during breakfast, the meal service is on time and achieves great satisfaction among guests.
The rooms at the Holiday Inn Express Hotel & Suites in Sumter offer a mix of experiences, with a focus on cleanliness as a consistent highlight. Many guests appreciated the rooms being clean and fresh, with the comfort of beds often noted as a positive aspect. However, some guests mentioned that the rooms could benefit from some maintenance, especially in the bathrooms, which appeared somewhat dated and had occasional water stains. While cleanliness was a strength, a few guests noticed unusual odors in their rooms. Overall, guests found their accommodations to be neat and adequately comfortable, despite some needing minor updates and repairs.
The Holiday Inn Express Hotel & Suites - Sumter by IHG consistently impresses guests with its high standards of cleanliness. The hotel is described as clean, fresh, and beautifully maintained, offering a welcoming atmosphere from the moment visitors check in. The rooms stand out for their immaculate presentation, providing a clean and comfortable retreat for travelers. Guests appreciate the peaceful, serene environment, while the pool area is also noted for its cleanliness. The friendly staff adds to the overall pleasant experience, ensuring the check-in process is smooth and efficient. Overall, everything about the hotel's upkeep receives positive feedback, making it an attractive choice for those seeking a clean and cozy stay.
The reviews of the staff at the Holiday Inn Express Hotel & Suites in Sumter by IHG paint a picture of a team committed to providing exceptional service. Guests frequently highlight the welcoming and friendly nature of the staff, often describing them as amazing and super friendly. The front desk staff, in particular, receive praise for their exceptional service. Across the board, the staff's helpfulness and kindness stand out, leaving a positive impression on visitors. The night shift also deserves a special mention for its standout service. The combination of accommodating and pleasant interactions makes the staff one of the key highlights of a stay at this hotel.
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Breakfast
Rooms
Cleanliness
Staff
Yes, Holiday Inn Express Hotel & Suites - Sumter by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites - Sumter by IHG.
No, Holiday Inn Express Hotel & Suites - Sumter by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites - Sumter by IHG.
Yes, Holiday Inn Express Hotel & Suites - Sumter by IHG has a gym.
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