Comfort Suites

Sumter 33.95827800, -80.39634000 , 2500 Broad Street (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsComfort Suites is consistently praised for its prime location, offering guests easy access to major highways and a range of dining and shopping options. Its central positioning places guests near grocery stores and local attractions, enhancing convenience for both explorers and those seeking local amenities. The comfort and cleanliness of the entire establishment, including the lobby, contribute to a pleasant experience, with amenities such as swimming adding to the enjoyable atmosphere.

Breakfast at Comfort Suites receives both positive and mixed reviews. While some guests find the meals delicious and exceeding expectations, others suggest improvements in variety and quality, particularly advocating for alternatives to powdered eggs and more vegetarian and vegan options. Despite some criticisms, many guests are satisfied with their breakfast experience.

Room experiences at Comfort Suites vary, with many guests appreciating the spaciousness and convenience of amenities such as microwaves and refrigerators. Clean and comfortable rooms cater well to longer stays. However, there are areas that call for enhancement, with aging decor and upkeep issues noted by some guests. Concerns about air quality and occasional maintenance issues suggest room for improvement in modern amenities and thorough cleanliness.

Cleanliness and maintenance present challenges for Comfort Suites, as guests have noted lingering odors and cleanliness inconsistencies throughout the hotel. Specific issues like bed bugs and poorly functioning air conditioning exacerbate these concerns, indicating a need for updates and better upkeep. Nonetheless, some visitors find cleanliness acceptable, highlighting variability in standards.

The hotel staff stands out as a major positive aspect of Comfort Suites, frequently commended for their friendliness, professionalism, and accommodating nature. Particular staff members, such as Stacie and the general manager, receive praise for their exceptional service. The welcoming and kind demeanor of the front desk staff, along with the high standards maintained by the housekeeping team, contribute to a warm and inviting atmosphere, making guests feel at home.
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Room Types
King Suite - Non-Smoking Providing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The spacious twin/double room provides air conditioning, a private entrance, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Queen Suite with Two Queen Beds - Non-Smoking Providing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The spacious twin/double room provides air conditioning, a private entrance, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit offers 3 beds.

King Suite - Accessible/Non-Smoking Featuring a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite offers a tea and coffee maker, a safe deposit box, a sofa, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

One-Bedroom Suite Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a tea and coffee maker, a safe deposit box, a sofa, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

King Suite with Roll-in-Shower - Accessible/Non-Smoking Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite provides a tea and coffee maker, a safe deposit box, a sofa, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Guest Reviews
7.2
Good
Location
Comfort Suites boasts a prime location that consistently earns praise from its guests. Nestled in a prominent area, the hotel provides easy access to major highways, making travel straightforward. Its enviable proximity to a variety of restaurants and shopping centers satisfies both dining and retail enthusiasts. Centrally located, the hotel sits amidst grocery stores and local attractions, making it convenient for travelers looking to explore or for those who simply wish to enjoy nearby amenities.

Guests often highlight the comfort and cleanliness of not only the lobby but the entire establishment, further enhancing the overall experience. An added bonus for some is the enjoyment of amenities such as swimming, contributing to the wonderful atmosphere. Overall, Comfort Suites offers a strategically advantageous location for those seeking both relaxation and accessibility.

Breakfast
The breakfast experience at Comfort Suites presents a mix of opinions from guests. Many appreciated the meals, describing them as good or even delicious, exceeding initial expectations. However, there is a noticeable call for improvement, with some guests finding the offerings limited and lacking in variety. A common critique is the use of powdered eggs, which some found distasteful due to seasoning or texture, suggesting alternatives like boiled eggs or fresh scrambled eggs. Additionally, guests have expressed a desire for more vegetarian and vegan choices, highlighting a need for broader options catering to various dietary preferences. While some found the breakfast satisfying, others felt it could benefit from better investment and more real cooked food, underscoring a demand for enhancement in both variety and quality to improve the overall breakfast experience.

Rooms
The rooms at Comfort Suites offer a mixed experience for guests seeking accommodation. On the positive side, many appreciate the spaciousness of the rooms and the convenience of having amenities like a microwave and fridge, which are ideal for longer stays. Cleanliness and comfort are generally present, with several reviews highlighting the rooms as clean and comfortable.

However, the hotel does have areas that could benefit from improvement. While the facility has an older charm, it shows signs of aging, such as dated decor and upkeep issues. Some guests noted that the rooms require deeper cleaning, with issues like marks on walls and stains on bathroom fixtures being common concerns. Air quality can be problematic, with stale odors and a need for air fresheners mentioned by guests. Additionally, while the beds receive mixed reviews for comfort, the linens were particularly highlighted as needing improvement.

Overall, Comfort Suites provides a satisfactory stay for those who prioritize room size and location, but guests expecting more modern amenities and thorough maintenance may find the experience less than ideal.

Cleanliness
Comfort Suites seems to struggle with cleanliness and maintenance, based on guest feedback. Many guests noted issues such as strong odors of marijuana and cigarette smoke lingering in various parts of the hotel, including the lobby and halls. These concerns extend into the guest rooms, where the general condition and cleanliness were found lacking by several visitors. Reports of specific issues like bed bugs, wobbly fixtures, and poorly functioning air conditioning compounded these concerns. The hotel appears to be in need of significant updates and better upkeep to improve the overall guest experience. Despite these challenges, some guests found cleanliness acceptable, suggesting inconsistency in the hotel's cleanliness standards.

Staff
At Comfort Suites, guests frequently highlight the exceptional service provided by the hotel staff. Many reviews commend the team for their friendliness, professionalism, and accommodating nature. Several guests note the delightful interactions they had with Stacie, described as one of the best members of the team. The hotel's general manager also stands out as an outstanding figure, leaving a positive impression on those who meet her. The front desk staff is often praised for being welcoming and kind, contributing to a warm and inviting atmosphere upon arrival. In addition to the front desk, the housekeeping team maintains high standards, ensuring rooms are clean and refreshing. Overall, the staff's commitment to making guests feel at home is a recurring highlight.


Yes, Comfort Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Comfort Suites.

No, Comfort Suites doesn't allow dogs.

Yes, parking facilities are available at Comfort Suites.

Yes, Comfort Suites has a gym.

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