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Just an hour’s drive from Dubai, the hotel features quaint chalet-style rooms, chic restaurants and rock feature swimming pools.
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Summary of reviewsJA Hatta Fort Hotel is celebrated for its exceptional location amidst the picturesque Hajar Mountains, providing breathtaking views and a serene environment that offers a tranquil escape from the hustle and bustle of Dubai. The hotel's lush green surroundings and proximity to outdoor activities like the Hatta Dam and mountain biking centers add to its appeal. Guests appreciate the spacious rooms with balconies overlooking the magnificent mountain landscapes and the less humid climate, making it an ideal retreat for families and couples.
The breakfast experience at the hotel is generally positive with guests praising the delicious and varied options available. The breakfast spread is described as lavish and fulfilling, featuring exceptional omelettes and live station preparations. However, there are suggestions for adding more vegan, gluten-free and dairy-free options, as well as minor logistical improvements to enhance the dining experience.
Dinner at the hotel's restaurant receives mixed reviews. Many guests appreciate the quality and taste of the food, especially the Indian cuisine, though the Thai dishes are less impressive. Some found the dinner menu limited and repetitive and noted room for improvement in the service and ambiance. Despite these issues, the restaurant offers great value for money, particularly with its all-inclusive and half-board options.
Guests consistently praise the spacious and comfortable rooms, emphasizing their cleanliness and modern, stylish interiors with a contemporary Arabian vibe. The breathtaking views from the room balconies contribute to the overall serene and relaxing ambiance. Some minor issues with cleanliness and maintenance were noted but did not significantly detract from the overall positive experience.
The hotel is commended for its well-maintained facilities and clean environment. The beautiful gardens and neatly maintained surroundings enhance the guest experience. Occasional issues like poor shower drainage and outdated furniture were mentioned but overall, the property is considered clean and comfortable.
The staff at JA Hatta Fort Hotel are highlighted as polite, professional and incredibly supportive, contributing positively to the guest experience. Specific commendations go to individuals like Jackie, Sunil and the reception team. Despite occasional communication issues, the staff's warmth and exceptional service make the hotel a standout destination.
The WiFi experience is mixed with some guests noting a strong connection and good internet speeds, while others found it slow and inconsistent. The spa receives praise for excellent service and relaxing treatments, though critiques about high prices and limited options, especially for male guests, are noted.
The hotel's gym, though small with older facilities, provides a nice workout atmosphere. The pool area is well-maintained and offers a relaxing atmosphere with the adult-only pool being particularly praised. Some guests found the pools small and suggested improvements such as enhanced poolside service and additional features.
The tennis facilities are appreciated, though the limited availability of rackets and balls suggests bringing personal gear. Parking is convenient but could benefit from shaded areas and enhanced valet services, particularly during the hotter months.
Overall, JA Hatta Fort Hotel offers a memorable escape into nature's tranquility with excellent amenities, friendly staff and a clean, comfortable environment. It is an ideal destination for families and couples seeking a peaceful retreat just a short drive from Dubai.
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