Crowne Plaza Suffern-Mahwah by IHG
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Summary of reviewsThe Crowne Plaza Suffern-Mahwah by IHG delivers an impressive hospitality experience, especially praised by guests for its serene location and excellent proximity to local attractions and transportation routes. Nestled off the highway in a tranquil suburb, it provides peaceful accommodations that serve as an ideal base for exploring the area or for a restful stop before entering NYC.
The hotel is highly regarded for its spacious, clean, and well-maintained rooms, which include modern amenities and ultra-comfortable beds, ensuring a restful stay. The decor and public spaces are appreciated for their contemporary appeal, despite some noted aging elements. Cleanliness is a standout feature, with the property being consistently described as spotless, contributing to a calming ambiance that many guests value.
Guests frequently commend the exceptional staff for their friendliness, professionalism, and accommodating service, enhancing the welcoming atmosphere of the hotel. The front desk is particularly acclaimed for its efficiency and warmth, alongside the attentive staff in the restaurant and other areas.
The breakfast offerings receive high marks, with a diverse and tasty selection that includes made-to-order omelets and a well-received array of items. However, some guests feel the breakfast price is steep, and there are occasional calls for more variety, especially for extended stays.
Business travelers find the Crowne Plaza Suffern-Mahwah ideal, noting its functional spaces suitable for meetings and events, coupled with conveniences such as ample desk space and reliable amenities. The hotel's value for money is often highlighted, making it appealing for both business and leisure stays.
Overall, the Crowne Plaza Suffern-Mahwah by IHG shines as a comfortable and convenient choice, with stellar service and a peaceful atmosphere contributing to an enjoyable guest experience.
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The hotel is highly regarded for its spacious, clean, and well-maintained rooms, which include modern amenities and ultra-comfortable beds, ensuring a restful stay. The decor and public spaces are appreciated for their contemporary appeal, despite some noted aging elements. Cleanliness is a standout feature, with the property being consistently described as spotless, contributing to a calming ambiance that many guests value.
Guests frequently commend the exceptional staff for their friendliness, professionalism, and accommodating service, enhancing the welcoming atmosphere of the hotel. The front desk is particularly acclaimed for its efficiency and warmth, alongside the attentive staff in the restaurant and other areas.
The breakfast offerings receive high marks, with a diverse and tasty selection that includes made-to-order omelets and a well-received array of items. However, some guests feel the breakfast price is steep, and there are occasional calls for more variety, especially for extended stays.
Business travelers find the Crowne Plaza Suffern-Mahwah ideal, noting its functional spaces suitable for meetings and events, coupled with conveniences such as ample desk space and reliable amenities. The hotel's value for money is often highlighted, making it appealing for both business and leisure stays.
Overall, the Crowne Plaza Suffern-Mahwah by IHG shines as a comfortable and convenient choice, with stellar service and a peaceful atmosphere contributing to an enjoyable guest experience.
Hotel near Golf Courses
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Nestled just off the highway, Crowne Plaza Suffern-Mahwah by IHG boasts a prime location that offers both convenience and tranquility. Its proximity to various attractions, dining options, and the bustling Woodbury outlet mall makes it an ideal choice for those exploring the area or stopping before venturing into NYC. This serene spot is set in a charming suburb, ensuring peaceful rest and easy access for guests on the go.
Inside, the hotel impresses with immaculate rooms and an attractive, up-to-date interior, complemented by friendly and attentive staff. For those seeking relaxation and recreation, the onsite restaurant, lounge, and bar provide ample options. The spacious accommodations are perfect for groups, and the hotel's cleanliness and order are frequently praised by visitors. Acknowledged as providing good value for money, it stands out as a comfortable retreat with quiet surroundings, where guests can unwind without the hustle of city noise.
At the Crowne Plaza Suffern-Mahwah by IHG, breakfast is consistently praised for its taste and variety, making it a highlight of many guests' stays. The buffet breakfast receives commendation for offering an extensive selection, with dishes like fresh strawberries, melon, and crispy bacon delighting patrons. Many guests describe the breakfast as very good, excellent, and even spectacular, noting standout features like freshly made omelettes and egg dishes prepared to perfection.
The breakfast setting is comfortable with a pleasant atmosphere, contributing to an enjoyable dining experience. Kitchen staff and services are exceptional, ensuring a high-quality breakfast that often receives recognition as the best meal of their trip. The addition of a practical "eggs your way" feature is appreciated for adding a personal touch to the meal.
However, guests do note that the breakfast can be a bit pricey, with some commenting that the $20 fee feels steep for what is offered, especially when breakfast isn't automatically included in room reservations. Additionally, while the breakfast is generally exceptional, some guests suggest it could offer more variety, particularly for vegetarian options and for stays longer than five days.
Overall, while price is a consideration, the breakfast at Crowne Plaza Suffern-Mahwah by IHG leaves a lasting impression on guests for its quality, service, and diverse offerings, making it a recommended choice for those staying at this hotel.
The Crowne Plaza Suffern-Mahwah by IHG offers a generally satisfying accommodation experience, noted for its spacious and comfortable rooms that are particularly clean and well-maintained. Guests appreciate the generous room sizes that accommodate groups of up to four comfortably, while the facilities receive positive remarks for including amenities such as coffee machines and microwaves. The beds consistently receive praise for their comfort, contributing to a restful stay. Despite some mention of dated carpets and occasional moldy odors, the rooms are well-kept, with daily housekeeping ensuring a clean environment throughout one's stay. The hotel's structure, including a spacious lobby and a well-regarded bar and restaurant, enhances the visitor experience. Some guests note noise issues in rooms near the atrium, and a few point out that renovations might be necessary in certain areas. Overall, the combination of clean, comfortable, and adequately equipped rooms, along with attentive service and a convenient location, makes for a positive guest experience at this hotel.
When it comes to restful sleep, the Crowne Plaza Suffern-Mahwah by IHG seems to deliver a stellar experience that consistently earns praise from its guests. The common thread across numerous reviews is the comfort and quality of the beds, often described as amazing and ultra-comfortable. Spacious, clean rooms contribute to the overall relaxation, with many guests expressing appreciation for the brilliant pillows that accompany the inviting beds. The hotel's quiet atmosphere, combined with the thoughtful attention from staff, creates a soothing environment. Extras like free parking and a well-received breakfast buffet add to the hotel's appeal. Guests overwhelmingly agree that the cozy beds offer a little slice of luxury, promising a great night's sleep.
Located in Suffern-Mahwah, the Crowne Plaza by IHG stands out for its remarkable commitment to cleanliness, as noted by numerous guests. Descriptions of the hotel frequently celebrate its very clean and exceptionally clean rooms, drawing attention to the immaculate condition of both the interiors and shared spaces. Visitors describe the facility as spotless, highlighting the pristine bathrooms and well-maintained property. The grounds not only reflect cleanliness but also an inviting and attractive ambiance. Many guests enjoyed the serene atmosphere of the hotel, further complemented by friendly and professional staff.
However, reviews also noted that the hotel shows signs of aging with some outdated elements, such as the lobby. A few guests reported specific issues with rooms, like the presence of cigarette smoke odors, and housekeeping inconsistencies, including missed amenities and maintenance duties. Such concerns include non-working washroom fans, dirty showers, or minor problems like untended spills and stains.
Despite these isolated experiences, the Crowne Plaza Suffern-Mahwah maintains an overwhelmingly positive reputation for its cleanliness. Visitors repeatedly commend the neat and orderly appearance, an essential factor that makes this hotel a refreshing choice for travelers.
The Crowne Plaza Suffern-Mahwah by IHG is consistently praised for its exceptional staff, whose friendliness, professionalism, and accommodating nature stand out in guest experiences. The front desk staff, in particular, receives high marks for their helpfulness and warm demeanor, with individuals like Saskia and Simon noted for their kindness and accommodating service. Guests frequently highlight the staff's courteous and professional conduct, which extends to all areas of the hotel, including the restaurant, where the staff is described as both nice and helpful. Despite occasional isolated criticisms, the overall consensus is that the staff's dedication to ensuring a pleasant stay significantly enhances the hotel's welcoming atmosphere. This commitment to service, combined with the property's well-maintained facilities and excellent food options, makes for a commendable stay.
Crowne Plaza Suffern-Mahwah by IHG offers a consistently high level of service and amenities, earning praise for its exceptional value for money. Guests find the facilities to be both excellent and well-maintained, ensuring a pleasant experience throughout. The hotel is described as clean and comfortable, with staff noted for their friendliness and attentiveness. Visitors appreciate the peaceful atmosphere, making it an ideal choice for a relaxing getaway or overnight stay. With its combination of superb service and competitive pricing, it stands out as a great option for travelers seeking quality accommodation in the area.
Crowne Plaza Suffern-Mahwah by IHG emerges as a notable choice for business travelers seeking comfort and convenience. Its strategic location offers easy access from the highway, ensuring a hassle-free check-in process that is appreciated by visitors. The staff are recognized for their responsiveness and helpfulness, with front desk representatives readily assisting with early room access and transportation arrangements. This seamless service underscores the hotel’s commitment to guest satisfaction.
The venue proves ideal for business events, providing spacious areas conducive to conferences and large meetings. Guests find the room functionalities particularly appealing; ample space allows for efficient organization of laptops and files, complemented by good lighting, accessible charging docks, and a comfortable seating arrangement. The well-designed desk area stands out as a preferred space for productive work sessions.
Balancing practicality with comfort, the Crowne Plaza offers value for money, making it a reliable choice not just for business but also leisure travelers. Many guests express a willingness to return, reflecting the hotel's capability in meeting diverse traveler needs.
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Location
Inside, the hotel impresses with immaculate rooms and an attractive, up-to-date interior, complemented by friendly and attentive staff. For those seeking relaxation and recreation, the onsite restaurant, lounge, and bar provide ample options. The spacious accommodations are perfect for groups, and the hotel's cleanliness and order are frequently praised by visitors. Acknowledged as providing good value for money, it stands out as a comfortable retreat with quiet surroundings, where guests can unwind without the hustle of city noise.
Breakfast
The breakfast setting is comfortable with a pleasant atmosphere, contributing to an enjoyable dining experience. Kitchen staff and services are exceptional, ensuring a high-quality breakfast that often receives recognition as the best meal of their trip. The addition of a practical "eggs your way" feature is appreciated for adding a personal touch to the meal.
However, guests do note that the breakfast can be a bit pricey, with some commenting that the $20 fee feels steep for what is offered, especially when breakfast isn't automatically included in room reservations. Additionally, while the breakfast is generally exceptional, some guests suggest it could offer more variety, particularly for vegetarian options and for stays longer than five days.
Overall, while price is a consideration, the breakfast at Crowne Plaza Suffern-Mahwah by IHG leaves a lasting impression on guests for its quality, service, and diverse offerings, making it a recommended choice for those staying at this hotel.
Rooms
Beds
Cleanliness
However, reviews also noted that the hotel shows signs of aging with some outdated elements, such as the lobby. A few guests reported specific issues with rooms, like the presence of cigarette smoke odors, and housekeeping inconsistencies, including missed amenities and maintenance duties. Such concerns include non-working washroom fans, dirty showers, or minor problems like untended spills and stains.
Despite these isolated experiences, the Crowne Plaza Suffern-Mahwah maintains an overwhelmingly positive reputation for its cleanliness. Visitors repeatedly commend the neat and orderly appearance, an essential factor that makes this hotel a refreshing choice for travelers.
Staff
4 Star
Business
The venue proves ideal for business events, providing spacious areas conducive to conferences and large meetings. Guests find the room functionalities particularly appealing; ample space allows for efficient organization of laptops and files, complemented by good lighting, accessible charging docks, and a comfortable seating arrangement. The well-designed desk area stands out as a preferred space for productive work sessions.
Balancing practicality with comfort, the Crowne Plaza offers value for money, making it a reliable choice not just for business but also leisure travelers. Many guests express a willingness to return, reflecting the hotel's capability in meeting diverse traveler needs.
No, Crowne Plaza Suffern-Mahwah by IHG doesn't have any pool.
No, a spa isn't available at Crowne Plaza Suffern-Mahwah by IHG.
Yes, Crowne Plaza Suffern-Mahwah by IHG welcomes dogs.
No, parking facilities aren't available at Crowne Plaza Suffern-Mahwah by IHG.
Yes, Crowne Plaza Suffern-Mahwah by IHG has a gym.
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