Hotel Noor, located at the heart of Chetumal and right in front of the sea, has garnered positive reviews for its prime location, offering stunning ocean views and easy access to tourist attractions, government buildings and the ferry port to Belize. The hotel's location is highly praised for its quiet, secure and comfortable surroundings, making it an ideal choice for travelers.
The breakfast options at Hotel Noor are well-regarded, particularly the neighboring Alina restaurant, known for its exceptional pancakes and friendly staff. Guests appreciate the convenience of room-delivered breakfasts and the quality of morning meals available at nearby venues, although the hotel's breakfast restaurant opens relatively late for early risers.
Hotel Noor's dinner experience receives commendations for its quality meals, friendly staff and convenient on-site restaurant. Guests enjoyed the variety of nearby dining options, such as Sergio's Pizza, enhancing their overall dining experience.
The rooms at Hotel Noor are often described as spacious, clean and featuring balconies with beautiful sea views, contributing to a relaxing ambiance. Guests found the beds comfortable and the rooms generally quiet. However, some mentioned the need for maintenance and improvements in cleanliness with issues like outdated furnishings and musty odors being raised.
The hotel's varying levels of cleanliness are a mixed bag with the spacious and comfy rooms often praised, but inconsistencies in maintenance and hygiene still apparent. Enhancing cleaning protocols and facility upkeep would significantly boost the guest experience.
The staff at Hotel Noor is frequently praised for their friendliness and attentiveness, contributing positively to guests' stays. Despite some instances of a short-staffed appearance, the majority of reviews reflect a supportive and professional atmosphere created by the employees.
Guests have noted significant issues with the hotel's Wi-Fi service, mentioning poor connectivity and slow speeds with the network working better in the reception area than in guest rooms. Improving Wi-Fi reliability is a crucial area for enhancement.
The hotel's pool has mixed feedback with many appreciating its cleanliness, pleasant atmosphere and sea-facing view. Some pointed out maintenance issues and limited pool hours, but overall, it remains a key relaxing feature for guests.
Parking at Hotel Noor is considered convenient with secure, private options available, though some guests mentioned a need for improved security and maintenance in the parking area.
Hotel Noor is a popular choice for family vacations due to its prime location, offering ample family-friendly activities and spacious rooms. However, attention to safety and maintenance issues, as well as the provision of advertised amenities, could improve the family experience further.
The beds at Hotel Noor are mostly praised for their comfort, although feedback on mattresses and pillows varies. Guests' experiences with bed comfort seem contingent on individual room assignments.
Overall, Hotel Noor offers a desirable combination of location, comfort and friendly staff with room for improvements in maintenance, cleanliness and internet connectivity to enhance the guest experience fully.
El Roble Hotel receives high praise for its prime location and exceptional service. Situated conveniently close to Bacalar's beautiful lagoon and local attractions, the hotel's location offers a balance between accessibility to city amenities and a peaceful environment for relaxation. Proximity to the municipal pier and other key spots makes it an ideal base for both adventure and leisure.
Although the hotel does not offer breakfast, guests appreciate the helpful recommendations from staff for nearby dining spots. Complimentary amenities such as water, coffee, tea and biscuits throughout the day add to the convenience and hospitality.
The rooms at El Roble Hotel are frequently lauded for their spaciousness, cleanliness and comfort. Many highlight the well-maintained, beautifully decorated rooms equipped with essentials like a mini fridge and safe. The large comfortable beds are a notable feature, ensuring a cozy stay for guests. Occasional minor issues with natural light and room size are outweighed by the overall positive experience.
Cleanliness is a standout feature of this hotel with guests often commending the immaculate condition of both rooms and common areas. The hotel's staff is universally praised for their friendliness, professionalism and willingness to assist, making for a warm and inviting atmosphere.
Wi-Fi quality at the hotel is generally reliable with many guests noting good speed and stability. While there are few instances of weak signals, the free Wi-Fi is a valued amenity for most visitors. Parking, although somewhat limited, is deemed adequate and secure, adding another layer of convenience for guests.
Families find the hotel particularly accommodating, citing spacious family rooms and a welcoming atmosphere. The comfortable beds are a highlight with numerous guests praising their quality and cleanliness, contributing to a restful stay.
Overall, El Roble Hotel provides an excellent combination of location, comfort and service, making it a highly recommended choice for travelers in Bacalar.
Zayali Bacalar - Guest House enjoys a superb location ideal for exploring Bacalar's charming town. Positioned close to the serene lagoon and within a 10-minute walk of the town center, it offers a peaceful setting that is easily accessible to local attractions. The surrounding area is safe and tranquil, adding to the retreat-like feel while still providing easy access to key spots like Cenote Negro and public spas on foot or by bike. This guest house represents good value for money with its attractive location, friendly staff and welcoming atmosphere.
The breakfast experience at Zayali Bacalar is highly commended, often described as perfect or the best part of guests' stays in Mexico. Mornings offer a delightful selection of eggs, granola, local cottage cheese, fruit salads and fresh bread with coffee. Guests appreciated the hospitable service from staff members like Juanita and the flexibility to prepare breakfast themselves or opt for a more extensive service at a small fee. The available honey, granola, tea and coffee further enhance the breakfast appeal, making it highly recommended.
Rooms are generally praised for cleanliness and spaciousness. With amenities like refrigerators, microwaves and air conditioning, guests find the accommodations comfortable and well-maintained. The decor adds a cheerful touch with colorful wall paintings and bedspreads. While some rooms lack windows, leading to a darker atmosphere and occasional noise from common areas can be an issue, the overall consensus is that the rooms offer a clean, spacious and comfortable experience.
Cleanliness at Zayali Bacalar is mostly well-regarded with guests often describing the property as clean and well-maintained. The pool, in particular, receives consistent praise for its spotless condition. However, there are occasional mentions of specific areas needing more attention, such as the cleanliness of dishware and some common areas.
The staff, particularly the vibrant family running the guest house, are frequently highlighted for their friendliness, kindness and exceptional hospitality. Juanita and Manuel, in particular, provide a warm and welcoming atmosphere, ensuring guests feel right at home.
Wifi results are mixed; while many guests found it reliable and high-speed, especially in the courtyard, some experienced inconsistent connectivity and slower speeds in their rooms.
The outdoor pool, despite being small, is a cherished feature, praised for its cleanliness and relaxing environment. The pool area, complete with a nice garden, hammock and a fully equipped outdoor kitchen, enhances the overall guest experience.
Beds receive overall positive remarks for comfort and cleanliness, though opinions vary with some finding the pillows hard and the mattresses a bit firm. Still, guests generally report a comfortable sleeping experience with spacious and clean rooms.
The guest house is notably dog-friendly with a welcoming atmosphere for pet owners and their pets. Resident dogs like Tequila, Mini, Negrita and Luna add to the homely feel, contributing to a relaxed and inviting environment. Guests appreciate the ability to bring their pets without additional charges and commend the staff's attention to their pets’ well-being.
In conclusion, Zayali Bacalar - Guest House offers a friendly, comfortable and well-located stay with exceptional hospitality, making it a highly recommended choice for visitors to Bacalar.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 34 hotels in and around Subteniente Lopez