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CHIILIH HOTEL- Su ao

Suao , No. 8, Gangqu (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCHIILIH HOTEL- Su'ao is highly regarded for its strategic and convenient location, making it an ideal choice for travelers. Situated near the fishing port and city center, it is just a short walk from the train station with easy access to notable local attractions like the Su'ao Cold Spring and Nanfang'ao Fishing Harbor. The hotel’s proximity to various dining options and downtown Su'a further adds to its appeal.

Visitors commend the hotel’s breakfast service, which delivers meals directly to rooms to adapt to pandemic safety measures. However, some guests feel the breakfast menu is limited and the portions could be larger with occasional concerns about the meal's temperature and quality.

The hotel’s rooms receive high praise for their spaciousness, comfort and cleanliness. Guests appreciate features like soundproofing, comfortable beds and roomy bathrooms. Families particularly enjoy the well-arranged family rooms and the small playground available for children. Minor issues have been noted with the shower area and the cleanliness of room floors and tabletops.

Cleanliness at the hotel extends to the entire property with guests frequently commenting on the tidiness and comfort of both rooms and shared spaces. The children’s playroom is highlighted as large and clean, adding to the family's positive experience. While some minor cleanliness concerns were raised, the overall standards exceed expectations.

The staff at CHIILIH HOTEL- Su'ao receive accolades for their friendliness and welcoming demeanor. The front desk and reception staff are specifically mentioned for their warmth, approachability and excellent service. The staff’s responsiveness and informative assistance contribute significantly to a comfortable and pleasant stay for guests.

The hotel is an excellent choice for families, offering a spacious and well-appointed children’s play area. This feature, along with family-friendly amenities and a variety of entertaining activities for kids, make it an appealing option for those traveling with young children. Additionally, the nearby glowing tunnel offers a unique experience for romantic evening strolls.

Guests consistently mention the comfort of the beds, despite some noting that the comforters can be thin and the double beds rather small. The soundproofing of rooms is also appreciated, even though the wooden floors may creak.

Overall, CHIILIH HOTEL- Su'ao presents itself as a well-rounded and family-friendly option, offering a comfortable and convenient stay with commendable service and cleanliness.
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Hotel with Parking

This hotel includes parking for guests. It is also located close to convenience stores and the harbor. It has a big parking lot.

Family Friendly Hotel

3-Star Hotel

Room Types

About CHIILIH HOTEL- Su ao

License: 244

Guest Reviews

7.9

Good

Location

CHIILIH HOTEL- Su'ao boasts a convenient and accessible location that enhances its appeal for travelers. Situated near the fishing port and city center, it is just a ten-minute walk from the train station, making it a practical choice for those relying on public transportation. Its proximity to notable spots such as Su'ao Cold Spring, Nanfang'ao Fishing Harbor, Su'ao Port and the Suhua Highway adds to its convenience. Guests appreciate the ease of driving to the hotel with ample parking space being a significant advantage.

The hotel’s closeness to Su'Ao downtown and a variety of nearby dining options, including seafood, hot pot and beef noodles, provides guests with plenty of choices for meals. The glowing tunnel and other local attractions are just blocks away, further enhancing the location’s charm. Overall, CHIILIH HOTEL- Su'ao positions itself as an excellent choice for a comfortable stay, particularly for those planning to travel to Hualien or explore the coastal delights of the area.

Breakfast

CHIILIH HOTEL-Su ao offers a convenient breakfast service where meals are delivered directly to the rooms, adapting to current safety measures due to the pandemic. Guests appreciate the attention to detail in this delivery system. However, there are several points of constructive feedback regarding the breakfast experience. While some guests found the breakfast good and filling with various options to choose from, many felt the menu was too limited and the portions could be larger. The breakfast, served as a boxed set and pre-ordered at check-in, has been noted to arrive cold at times and is described as basic. A few guests raised concerns about cleanliness and the overall quality, calling for improvements in both content and preparation. Unfortunately, the shift from a buffet to a portable meal format has left some travelers disappointed with the current offerings, suggesting that the breakfast could benefit from more variety and richer options to meet expectations.

Rooms

The rooms at CHIILIH HOTEL- Su ao are consistently praised for their large, spacious layouts. Guests frequently mention the high level of comfort with soundproofing that ensures a restful stay. The beds are comfortable and the bathrooms are often noted for being spacious and clean. Families with children appreciate the small playground available. There's a strong emphasis on cleanliness with many reviewers highlighting how tidy and free of cigarette smells the rooms are. Family rooms are particularly well-arranged to accommodate multiple beds. However, there have been a few remarks regarding the need for improvement in the shower area and cleanliness of the room floors and tabletops. Overall, the rooms are designed to offer a comfortable and pleasant experience.

Beds

Guests frequently mention the comfort of the beds at CHIILIH HOTEL - Su ao, often describing them as very comfortable and great for sleeping. While the comfort level of the beds and blankets receives high praise, some guests note that the comforters can be a bit thin. There are also comments about the double beds being slightly small or relatively small, especially in double rooms. Despite these minor issues, many guests appreciate the overall comfort and good soundproofing in the rooms. Additionally, guests occasionally mention that the wooden floors can creak when walked on.

Cleanliness

CHIILIH HOTEL- Su ao is frequently praised for its exceptional cleanliness. Guests consistently observe that both rooms and bathrooms are clean, tidy and comfortable. The spaciousness of the rooms and bathrooms adds to the overall positive experience. The cleanliness extends beyond individual rooms to the entire environment of the hotel, including the children’s playroom, which is notably large and clean, making it an ideal space for families. Soundproofing is also mentioned as a commendable feature, contributing to a peaceful stay.

However, a few reviews point out some minor issues, such as dust on air conditioning vents and occasional floor cleanliness lapses, particularly with hair left behind. Despite these small drawbacks, the overall cleanliness is considered satisfactory and often exceeds expectations, aligning well with the value offered by the hotel’s pricing. The well-maintained recreational facilities further enhance the overall guest experience.

Staff

CHIILIH HOTEL- Su ao has garnered positive feedback for its remarkable staff. Guests have frequently praised the team for their friendly and welcoming demeanor, particularly highlighting the front desk staff and receptionists for their warmth and approachability. Many notes were made about how the staff's excellent service attitude contributed significantly to a comfortable stay. Additionally, the personnel were described as informative and responsive, ensuring that guest inquiries were promptly addressed. Overall, the service quality, from considerate assistance to genuine kindness, has left a notable impression on visitors, making the hotel stand out for its exceptional hospitality.

Family

CHIILIH HOTEL- Su ao stands out as an excellent choice for families, particularly those traveling with young children. The hotel boasts a very spacious and well-appointed children’s play area, prominently located in the lobby, making it convenient for parents to supervise their little ones while relaxing nearby. The play area includes features such as a ball pit and ample space for various parent-child activities, which ensures that kids remain entertained and active.

Families have found the hotel’s amenities to be particularly conducive to enjoyable stays with children under 10 years old. Many guests have lauded the hotel's suitability for family accommodation, noting that even if specific game areas on the upper floors are closed, the first-floor facilities provide ample entertainment.

Located very near the city center, the hotel also offers unique experiences such as a romantic glowing tunnel next to the parking lot, making evening strolls delightful. While some guests have pointed out areas for improvement, like the quality of the breakfast, the overall consensus emphasizes the hotel’s strong suitability for family-oriented stays.

No, CHIILIH HOTEL- Su ao doesn't have any pool.

No, a spa isn't available at CHIILIH HOTEL- Su ao.

No, CHIILIH HOTEL- Su ao doesn't allow dogs.

Yes, parking facilities are available at CHIILIH HOTEL- Su ao.

No, CHIILIH HOTEL- Su ao doesn't have a gym.

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