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Summary of reviewsHotel Krone Bad Cannstatt enjoys a highly advantageous location that is well-received by guests. Positioned near the Cannstatt train station and merely 80 meters from the vibrant center of Bad Cannstatt, the hotel offers easy access to the Neckar River, the Old Town and various dining options. It is also a short walk to popular venues like Wizemann, making it ideal for event-goers and ensuring convenient access to public transport and local amenities, creating a strategically beneficial choice for travelers.
The rooms at Hotel Krone Bad Cannstatt have received mixed feedback. Positively, a few guests reported that their rooms were clean and adequately equipped, making them suitable for short stays. However, significant issues were frequently reported, including broken or missing fixtures, cleanliness concerns such as mold and rust and structural problems. Noise levels and the functionality of essential amenities were also noted as problematic, leading many guests to feel the accommodations were below standard for comfort and maintenance.
Cleanliness appears to be a major area of concern at the hotel. While one guest mentioned a clean room, the majority of reviews indicated considerable challenges with hygiene. Issues like moldy shower curtains, dirty towels, cobwebs, dust and unpleasant odors were common, suggesting a need for substantial improvements in hygiene standards.
The hotel staff received mixed reviews. Many guests appreciated the friendly and helpful nature of certain staff members, especially those who spoke excellent English and those who accommodated late arrivals. However, several issues were highlighted, including the reception being closed at night, staff entering rooms without knocking and instances of unprofessional behavior. Although the landlord's prompt attention to problems was noted positively, overall, improvements in staffing competence and availability were deemed necessary.
Comfortable beds with fresh linens were praised by several guests with many finding the mattresses very comfortable. However, some noted issues with the separation of mattresses on double beds and discrepancies in bed arrangements and amenities.
In conclusion, while the hotel's prime location and some positive aspects of staff and bedding are commendable, significant improvements in room quality and cleanliness are necessary to meet guest expectations for a comfortable stay.
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