5-Star HotelThis hotel offers modern, air-conditioned rooms with free Wi-Fi, along with a 24-hour sauna and fitness center. Its excellent dinner menu, rich breakfast, and amazing facilities exceed expectations.
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Summary of reviews related to the '5 Star' categoryThe Radisson Blu Hotel Wroclaw, often advertised as a five-star hotel, has received mixed reviews from its guests. Many noted that the service and facilities do not quite align with its five-star rating. Issues highlighted include poorly coordinated staff, unprofessional service and unfriendly attitudes from some employees. The quality of housekeeping, breakfast and plumbing were also seen as not meeting the expected standards for a five-star establishment.
Several guests mentioned that the hotel does not appear as new and clean as it should for its rating and some felt the overall ambiance was closer to a four-star experience. Specific complaints included leaky kettles, lack of amenities like slippers and robes and the absence of a swimming pool. There were comments on the high prices not being justified by the hotel's current state and the quality of service received.
Despite these criticisms, some reviews did recognize positive aspects such as a comfortable stay and well-deserved five-star elements, indicating that certain guests did have a satisfying experience. However, the consensus seems to be that while the Radisson Blu Hotel Wroclaw has potential, it currently falls short of consistent five-star standards.
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