voco Strasbourg Centre - The Garden by IHG
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Summary of reviewsVoco Strasbourg Centre - The Garden, an IHG Hotel, enjoys a highly favorable location that facilitates conveniently exploring Strasbourg. It is situated close to the train station and the city center, which allows for easy access to popular attractions, shops and the historic old town. Guests appreciate its quiet setting on a peaceful street, offering a calm respite from the bustling tourist areas and its strategic balance between central proximity and tranquility.
The hotel's breakfast experience receives considerable praise for its extensive and diverse buffet, featuring a mix of sweet and savory dishes, fresh coffee, baked goods and local products. Highlights include cheese, cold cuts, crepes and smoothies. While occasional complaints about slow replenishment and room crowding exist, the overall sentiment is positive with many enjoying a hearty start to their day.
Guests have had mixed experiences with the hotel's dining options. The quality of food is generally high with many describing it as very good or even exceptional. However, the restaurant's limited availability on weekends and sporadic closures due to staffing issues have led to some frustration. The dining area is small and crowded at times, leading to an uneven experience despite the pleasant ambiance.
The rooms at the hotel are widely praised for their cleanliness, comfort and modern design. They are described as spacious with practical amenities and an inviting atmosphere. Cleanliness is consistently highlighted and the quietness of the rooms contributes to a restful stay. Although a few guests noted issues with the size and air conditioning, the majority find the accommodations well-equipped and comfortable.
Cleanliness is a standout feature across the hotel with many guests noting the immaculate conditions of both the guest rooms and communal areas. The modern design and beautiful décor further enhance the pleasant ambiance. Despite minor cleaning oversights, the general consensus is that the hotel maintains high standards of hygiene.
The staff at voco Strasbourg Centre - The Garden are celebrated for their exceptional friendliness and helpfulness. The reception team, in particular, is recognized for their professionalism and willingness to assist, enhancing the overall guest experience. Despite occasional language barriers, the staff's dedication to ensuring a comfortable stay is clear.
The wifi service receives mixed reviews; while many guests appreciate the strong and fast connection throughout the property, some report issues with signal strength and connectivity in their rooms. Resolving these issues where possible has helped to maintain an overall satisfactory internet experience.
The hotel's spa features a variety of facilities, including a heated pool with massage jets, a Jacuzzi and a sauna, all set in a clean, tranquil environment. While the spa garners positive reviews for its ambiance and services, it is noted that access comes at an additional cost and the limited capacity can lead to overcrowding.
The fitness facilities, though described as small, are modern and well-maintained, offering a decent workout experience. Guests appreciate the clean and high-tech amenities, though some suggest the addition of more equipment to enhance the gym's offerings.
Parking at the hotel is convenient with an underground garage appreciated for its security and cleanliness. However, the limited availability and cost of parking are occasionally problematic, requiring early reservations to secure a spot.
Overall, voco Strasbourg Centre - The Garden by IHG, provides a modern, comfortable and strategically located stay in Strasbourg with numerous amenities that cater to both leisure and business travelers. Despite minor drawbacks, the positive feedback significantly outweighs any issues, making it a favorable choice for visitors.
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The hotel's breakfast experience receives considerable praise for its extensive and diverse buffet, featuring a mix of sweet and savory dishes, fresh coffee, baked goods and local products. Highlights include cheese, cold cuts, crepes and smoothies. While occasional complaints about slow replenishment and room crowding exist, the overall sentiment is positive with many enjoying a hearty start to their day.
Guests have had mixed experiences with the hotel's dining options. The quality of food is generally high with many describing it as very good or even exceptional. However, the restaurant's limited availability on weekends and sporadic closures due to staffing issues have led to some frustration. The dining area is small and crowded at times, leading to an uneven experience despite the pleasant ambiance.
The rooms at the hotel are widely praised for their cleanliness, comfort and modern design. They are described as spacious with practical amenities and an inviting atmosphere. Cleanliness is consistently highlighted and the quietness of the rooms contributes to a restful stay. Although a few guests noted issues with the size and air conditioning, the majority find the accommodations well-equipped and comfortable.
Cleanliness is a standout feature across the hotel with many guests noting the immaculate conditions of both the guest rooms and communal areas. The modern design and beautiful décor further enhance the pleasant ambiance. Despite minor cleaning oversights, the general consensus is that the hotel maintains high standards of hygiene.
The staff at voco Strasbourg Centre - The Garden are celebrated for their exceptional friendliness and helpfulness. The reception team, in particular, is recognized for their professionalism and willingness to assist, enhancing the overall guest experience. Despite occasional language barriers, the staff's dedication to ensuring a comfortable stay is clear.
The wifi service receives mixed reviews; while many guests appreciate the strong and fast connection throughout the property, some report issues with signal strength and connectivity in their rooms. Resolving these issues where possible has helped to maintain an overall satisfactory internet experience.
The hotel's spa features a variety of facilities, including a heated pool with massage jets, a Jacuzzi and a sauna, all set in a clean, tranquil environment. While the spa garners positive reviews for its ambiance and services, it is noted that access comes at an additional cost and the limited capacity can lead to overcrowding.
The fitness facilities, though described as small, are modern and well-maintained, offering a decent workout experience. Guests appreciate the clean and high-tech amenities, though some suggest the addition of more equipment to enhance the gym's offerings.
Parking at the hotel is convenient with an underground garage appreciated for its security and cleanliness. However, the limited availability and cost of parking are occasionally problematic, requiring early reservations to secure a spot.
Overall, voco Strasbourg Centre - The Garden by IHG, provides a modern, comfortable and strategically located stay in Strasbourg with numerous amenities that cater to both leisure and business travelers. Despite minor drawbacks, the positive feedback significantly outweighs any issues, making it a favorable choice for visitors.
Hotel Taking Steps Towards Sustainability
This hotel is committed to sustainability with aerated showerheads to limit water consumption, bedding made from recycled plastic, and glass bottles replacing plastic ones in rooms. They also use large containers for toiletries to reduce waste.
Hotel for Honeymoon
This hotel offers a relaxing environment with garden settings. It offers modern amenities and a tranquil atmosphere, ideal for couples seeking a peaceful retreat.
Hotel with Spa
This hotel features a spa lounge, sauna, steam room, and massage treatments. It also provides cots and ironing facilities on site, making it suitable for both relaxation and convenience.
Romantic Hotel
This hotel offers a spa and a relaxing atmosphere. Its central location allows easy access to explore the city's romantic ambiance.
Business Hotel
This hotel offers modern facilities and a comfortable environment for business travelers. It provides convenient access to Strasbourg's city center and business areas.
Hotel with Parking
This hotel is listed in the provided data as having parking. Specific details about the parking facility are not available.
Accessible Hotel
This hotel provides accessible rooms with roll-in showers. It features contemporary style and accessible facilities, including a spa with a swimming pool, hammam, and massage services, ensuring a comfortable and accessible stay in the city center.
Hotel with Gym
This hotel provides a fitness center that is available free of charge 24 hours a day, along with a garden, restaurant, terrace, and shared lounge.
Family Friendly Hotel
Dog Friendly Hotel
4-Star Hotel
Guest Reviews
The voco Strasbourg Centre - The Garden by IHG, enjoys a location that has garnered positive feedback from many guests. It offers a convenient base for exploring Strasbourg, being closely situated to both the train station and the city center. Visitors appreciate its proximity to popular tourist attractions, shops and the historic old town, making it possible to reach many key points of interest on foot without the need for additional transportation. The 10 to 20-minute walk to the city center, including landmarks like Kleber Square and Petite France, is often cited as a manageable and pleasant trek.
Guests find the hotel’s setting on a quiet street a welcome reprieve from the bustling tourist areas, ensuring a peaceful stay. Additionally, its accessibility from the highway and relative ease of navigating to and from various parts of the city using public transportation also stands out. The hotel’s strategic location strikes a good balance—close enough to the central attractions yet sufficiently tucked away to avoid the noise and crowds.
Despite a few reviews pointing out that the property is not as centrally located as some might expect, the overall sentiment leans heavily towards satisfaction. The dual advantage of being near the train station and the city center makes the voco Strasbourg Centre - The Garden a preferred choice for those wanting to explore Strasbourg conveniently while enjoying modern amenities and a tranquil environment.
Guests at voco Strasbourg Centre - The Garden by IHG, generally praise the breakfast for its variety and quality. Many reviews highlight the extensive and diverse breakfast buffet, offering a satisfying mix of sweet and savory dishes, including fresh coffee, baked goods and local products. The breakfast experience often includes hearty and rich options, receiving commendations for being both delicious and plentiful. Some guests appreciated specific items like cheese, cold cuts, crepes and smoothies, which cater to a wide range of tastes.
Nonetheless, there are occasional notes of dissatisfaction. Some visitors found the breakfast choices limited with instances of slow replenishment and missed restocking of certain items like jams, fruit juice and milk. A few reviews also mentioned the crowded and narrow breakfast room, challenging the overall experience. Additionally, the cost of breakfast was a point of contention for some with a few guests feeling that it was too expensive for the quality and variety offered.
Despite these drawbacks, the overall sentiment towards breakfast is positive with numerous guests enjoying a hearty and satisfying start to their day. The breakfast environment is often described as comfortable and inviting, adding to the pleasant culinary experience at the hotel.
Travelers to the voco Strasbourg Centre - The Garden by IHG, had mixed experiences with the hotel's dining options. Many guests praised the restaurant's food quality, describing the meals as very good, delicious and even exceptional. However, numerous reviews highlighted significant inconveniences and disappointments, particularly with the restaurant's limited availability and the quality of certain dishes.
The restaurant is only open on weekdays, which left numerous guests without dining options on weekends and the sudden closures due to staffing issues added to the frustration. For those who dined in, some experienced poorly prepared dishes, such as tough steaks and undercooked hamburgers and sometimes the restaurant fell short of expectations with overcooked or unappetizing meals.
The dining area was frequently described as small and cramped, which became problematic during busy hours. The expensive prices did not always match the quality of food served and the limited menu lacked variety, leaving some guests unsatisfied. Although the ambiance was pleasant and the service decent, consistent complaints about the restaurant's limited operation hours and advance reservation requirements overshadowed the culinary experience for many.
Overall, while the food received positive feedback from some diners, the restaurant's logistical issues were a recurring theme that may impact the overall dining satisfaction at the hotel.
Located close to the city center, Voco Strasbourg Centre - The Garden, an IHG Hotel, has received numerous positive reviews for its rooms. Guests particularly appreciated the comfortable, clean and spacious accommodations. The modern design and tasteful decoration were highly praised, making for a luxurious yet cozy atmosphere. Visitors often mentioned the abundance of charging ports and practical amenities, contributing to a functional and enjoyable stay.
Cleanliness was consistently highlighted with many reviewers noting that the rooms were spotless. The comfortable bedding and well-designed bathrooms added an extra layer of comfort, whether in the standard rooms or the larger suites. The rooms' quietness, despite some being near the railway, was also a recurring praise point, ensuring a restful experience.
Room upgrades were appreciated by several guests, adding to the overall sense of luxury and personalized service. However, a few noted that rooms could be smaller than expected and amenities like air conditioning were sometimes problematic. Despite these minor issues, the majority of reviews confirmed that the rooms were inviting, well-equipped and perfect for a comfortable stay.
Overall, the positive feedback overwhelmingly favors the modern, clean and stylishly furnished rooms, enhanced by spacious layouts and excellent maintenance, making Voco Strasbourg Centre - The Garden a top choice for travelers seeking comfort and elegance.
The beds at voco Strasbourg Centre - The Garden by IHG, receive high praise for their exceptional comfort. Guests frequently highlight the beds as very comfortable with some describing the experience as sleeping on a cloud. The mattresses and pillows are consistently commended for their quality, contributing to a restful night's sleep. Many reviewers were pleased with the soft and high-quality bedding which added to their overall comfort.
The hotel also offers various bed sizes, including king and queen-size options, which are generally well-received. However, there were occasional mentions of beds being smaller than expected or double beds being formed by two single mattresses that tended to spread apart in the middle. Despite a few negative points, such as some pillows being too soft and a few isolated reports of poor bedding quality, the overall feedback is overwhelmingly positive.
Additionally, guests appreciated the quiet rooms, which further enhanced the sleeping experience. The combination of cozy and stylish decor with comfortable beds seems to create a relaxing atmosphere conducive to a good night's sleep. Overall, voco Strasbourg Centre - The Garden impresses with its emphasis on guest comfort, particularly through its highly-rated beds and bedding.
Voco Strasbourg Centre - The Garden, an IHG Hotel, is consistently lauded for its high standards of cleanliness. Guests frequently describe the hotel, guest rooms and communal areas as very clean, modern and well-maintained. The spacious rooms are repeatedly mentioned as being spotless and equipped with comfortable, clean bedding. The hotel's modern design and beautiful decor add to a pleasant and hygienic atmosphere.
Several reviews highlight immaculate cleanliness throughout the property, including the spa and wellness areas. However, there are occasional mentions of minor cleaning oversights, such as unclean floors or missed spots under the bed. Despite these isolated incidents, the overwhelming consensus is that the hotel maintains an impressive level of hygiene.
Guests also appreciate the clean and well-kept facilities with special praise for the hotel’s fresh and modern appearance. The cleanliness extends to the breakfast area, though some reviews suggest improvement in the restaurant’s cleaning routine. Overall, Voco Strasbourg Centre - The Garden garners positive feedback for providing a clean, modern and comfortable stay, making it a favorable choice for travelers.
The staff at voco Strasbourg Centre - The Garden impresses with their exceptional friendliness and helpfulness. Guests frequently mention the warm and welcoming demeanor of the personnel, describing them as attentive, polite and always ready to assist. The reception staff, in particular, receives praise for their professionalism and accommodating nature. The team is noted for their efficiency, quick problem-solving abilities and overall pleasant interactions with guests.
Despite a few mentions of limited English proficiency among some staff members, the majority of reviews highlight their kindness and willingness to ensure a comfortable stay. The staff's dedication extends to various departments, including the restaurant and bar, where servers and bartenders are recognized for their pleasant and helpful service. Overall, the combination of a super friendly, responsive and service-minded team greatly enhances the guest experience at this hotel.
The wifi experience at voco Strasbourg Centre - The Garden by IHG, has received a mix of comments from guests. Many have appreciated the strong and fast wifi available throughout the property, mentioning that the connection worked excellently, especially in common areas and at the desk. Some guests even highlighted the convenience of connecting their devices to the 55" TV for enhanced entertainment options.
However, there have been instances of wifi issues reported by other guests. Some experienced constant dropouts and patchy reception in their rooms with the internet signal occasionally being difficult to access or not working adequately. Despite these challenges, issues with WiFi seem to be resolvable according to guest feedback.
Overall, while the wifi service is generally well-regarded with many guests enjoying fast and reliable internet, there are some inconsistencies that could affect the experience.
The spa at voco Strasbourg Centre - The Garden by IHG has garnered a mix of praise and constructive feedback from guests. Many found it to be a lovely, superb and divine addition to their stay, describing it as gorgeous, clean and tranquil. The spa features a small heated pool with massage jets, a Jacuzzi and a sauna, offering a warm and welcoming ambiance. The diversity of facilities, including a hammam and modern infra-red showers, adds to its appeal with some guests commending its beautiful décor, complete with a starry sky effect and relaxation areas that are both cozy and calming.
However, guests should note that spa access comes at an additional cost, typically €9 per hour and must be booked in advance. Some reported that the spa was on the smaller side with a limited capacity of about 10 people, which could lead to overcrowding during peak times. There were also occasional reports of cleanliness issues, broken equipment and the occasional unavailability of amenities like towels. Some facilities, like the sauna, were not always operational and the pool's water temperature was sometimes found to be too cold.
Despite these minor setbacks, the overall sentiment towards the spa remains positive with guests highlighting it as a well-maintained, pleasant area for relaxation. Its modern, peaceful environment and the possibility of indulging in a massage or physiotherapy booth were particularly appreciated. The addition of a clean, small fitness room and the ability to reserve parking further enhance the experience. Guests planning their visit are encouraged to book spa services in advance to ensure a smooth and enjoyable experience.
The fitness facilities at voco Strasbourg Centre - The Garden by IHG, have generally received positive feedback despite a few areas for improvement. Guests noted that the gym is well-maintained, clean and modern with high-tech equipment available for use. The gym is described as small but efficient with some visitors appreciating its decor and overall atmosphere.
However, there were some remarks suggesting that the gym could benefit from additional equipment, such as mats and dumbbells and more space to cater to athletes looking for a more comprehensive workout. Despite these critiques, the gym facilities were often praised as being decent, well-equipped and suitable for a good workout session.
Some guests highlighted the fitness room in the basement and an outdoor gym option, both of which were considered nice additions. Overall, the gym at voco Strasbourg Centre - The Garden seems to provide a satisfactory experience for guests looking to maintain their fitness routines while traveling.
Parking at the voco Strasbourg Centre - The Garden has received mixed reviews from guests with both positive and negative feedback. Guests appreciated the convenience of having an underground parking garage directly beneath the hotel, describing it as secure and clean. Many highlighted the benefits of reserving a spot in advance due to limited availability and noted that the hotel offers a discounted rate at a nearby parking lot, providing some flexibility and affordability.
However, some guests found the parking situation challenging, citing issues such as the garage being cramped and difficult to navigate, especially for larger vehicles. Many mentioned the need to book parking early due to the limited number of spots. Additionally, the cost of parking, at about €20 per night, was considered steep by some and alternatives in the city were also deemed expensive.
Occasional problems included confusion over exit tickets from the underground car park and reports of reservations not being honored, leading guests to seek more distant parking options. In summary, while the hotel does its best to accommodate guests' parking needs, planning ahead is crucial to ensure a smoother experience.
Voco Strasbourg Centre - The Garden, an IHG Hotel, offers a variety of amenities that cater to both families and business travelers, though it might lean slightly more towards the latter. Families appreciate the spacious and clean rooms with suites featuring multiple bedrooms and extra cots available. The family-friendly rooms provide ample space for relaxation and children can enjoy a dedicated kid's playroom, ensuring they also have a place to have fun.
Although the hotel is generally accommodating to children, there are some limitations to be aware of. The swimming pool, for instance, is reserved for guests over the age of 12 and there are no specific amenities for babies such as dishes or swimming provisions. That said, children older than 12 have appreciated the pool and the presence of a child-friendly ambiance is noted across various reviews.
The hotel staff are praised for their warm and child-friendly approach, contributing to a comfortable stay. Families have found the hotel to be good for short stays or city trips with its close proximity to city center attractions adding to its convenience.
While the spa and some other amenities may not be ideal for families with young children and certain setups like the sofa bed have faced minor criticisms, the overall experience remains favorable for family visits. Entertainment options and available family rates further bolster the hotel's family-oriented appeal. This makes Voco Strasbourg Centre a viable option for families visiting Strasbourg, especially those with children over the age of 12.
Voco Strasbourg Centre - The Garden, an IHG Hotel presents a generally positive impression with aspects that align well with its four-star rating. Guests praised the hotel's overall cleanliness, quality facilities and the service provided, making it comparable to other four-star establishments. Visitors especially noted the hotel's beautiful and modern design, coupled with a friendly and accommodating staff that enhances the overall experience.
The facilities, including the spa, were appreciated, although there were concerns from some guests about cleanliness and maintenance in certain areas, which they felt did not completely meet four-star standards. The atmosphere of the hotel is clean and inviting, which earns it a place among reliable four-star hotels.
However, some areas, like the breakfast and the reception service, fell short of what guests expected from a four-star hotel. The breakfast, in particular, did not meet the anticipated standards for a hotel of this caliber. Additionally, some reviewers pointed out the lack of a business corner and limited menu options as drawbacks.
Despite these minor issues, the hotel is highly regarded for its great location and high-standard service, making it suitable for travelers seeking a comfortable stay. On balance, Voco Strasbourg Centre - The Garden provides a commendable four-star hotel experience even as it continues to work on fine-tuning certain aspects to fully meet guest expectations.
voco Strasbourg Centre - The Garden by IHG, is well-suited for business travelers seeking a blend of comfort and efficiency. The hotel offers a range of business-oriented facilities, including meeting and conference rooms equipped with essential business amenities. High-speed, free internet access is available and praised for its reliability, making it easy to stay connected and productive.
Corporate bookings are handled with a professional touch, ensuring a seamless experience. For those combining business with leisure, the location provides excellent connectivity with easy access to both the highway and the city center. The hotel’s proximity to the city also makes it an ideal starting point for short walks or weekend trips after a day of training or meetings.
Business travelers will appreciate the clean and comfortable working spaces, as well as the accessible outlets and corporate standard services that cater specifically to their needs. Although there are some additional charges, the overall experience is described as efficient and enjoyable for professional trips. For a business stay that blends functionality with comfort, voco Strasbourg Centre is a top contender.
The voco Strasbourg Centre - The Garden, an IHG Hotel has garnered mixed feedback regarding its accessibility for guests with disabilities. On the positive side, the hotel takes pride in its accessible location, being conveniently close to the train station, city center and highway. This prime positioning makes it easy for guests to navigate the city and reach essential amenities without much hassle. The building boasts features that accommodate disabled guests, including accessible floors, elevators and ramps or slopes in public spaces.
Guests have reported that the hotel offers good options for handicapped accessibility and features such as readily accessible rooms have been appreciated. There's also mention of simple access and wheelchair accessibility across different parts of the hotel. The pool area, though having an entry fee, is accessible with a ramp, ensuring that everyone can enjoy it.
However, there are some areas where the hotel could improve. Specific complaints include high bathtub entries that are not wheelchair accessible and bathrooms that aren't age-appropriate for older guests. There have been instances where wheelchair-accessible rooms were not provided and some public spaces feature extra steps that could pose challenges. Suggestions have been raised for more walk-in shower rooms for a better experience, especially for older or less mobile guests.
While most aspects of accessibility are well-handled, these occasional lapses suggest that more attention to detail could greatly enhance the experience for guests with disabilities. Overall, the hotel remains a generally good choice for those seeking accessible accommodations in Strasbourg with some areas for improvement.
Voco Strasbourg Centre - The Garden, an IHG Hotel, seems to be a delightful choice for honeymooners. The hotel is widely praised for its romantic ambiance and beautifully decorated surroundings, ideal for celebrating a honeymoon. Guests highlighted the spacious and comfortable double beds, adding to the overall charm needed for a romantic stay.
The property offers specially designed honeymoon packages and suites that create a romantic vibe, complete with thoughtful touches like Valentine's Day decorations, candles and rose petals. The calm, quiet atmosphere of the hotel, coupled with its neat and tidy features, makes it a top accommodation choice in Strasbourg for newlyweds.
Many couples reported that it was a wonderful place for a honeymoon, enjoying not only the romantic neighborhood but also the wellness area that enhanced their stay. The hotel's romantic side, curated specifically for honeymooners, ensures that guests have a luxurious and memorable experience. Overall, Voco Strasbourg Centre - The Garden provides an ideal setting for a honeymoon with its perfect blend of romance, comfort and tranquility.
Located in the heart of Strasbourg, 'voco Strasbourg Centre - The Garden by IHG' is frequently praised for its luxurious accommodations and exquisite design. Guests consistently highlight the luxurious nature of the stay, emphasizing that it offers high-end, modern and stylish rooms. The ambiance of the hotel is described as elegant and classy with beautiful, exquisite decorations suitable for romantic moments.
The hotel's facilities and services are regarded as top-quality, rivaling those found in high-end hotels, including those in Asia. The spa and wellness area are especially noted for their 5-star quality, enhancing the feeling of indulgence during the stay. The use of luxurious toiletries and high-end showers adds to the overall luxurious experience.
Guests appreciate the modern, chic style of the hotel, where everything from the furnishings to the interior decor has been meticulously arranged and designed. The decoration features elegant details and beautiful furniture that contribute to a sophisticated environment throughout the hotel.
The luxurious atmosphere extends to various parts of the hotel, including the lobby, rooms and bathrooms, all of which exude a delightful and luxurious feel. The beds are particularly noted for their comfort and luxurious quality.
Vacationers seeking a romantic getaway will find the romantic side of the hotel’s neighborhood and the possibility for a serene walk appealing. Despite some opinions suggesting the hotel does not fully match the highest luxury properties, it is still considered a top accommodation in Strasbourg, ideal for a luxurious mini-holiday or a relaxed city trip. Overall, the hotel is deemed well worth its price for the luxury experience it offers.
Nestled in the picturesque heart of Strasbourg, the voco Strasbourg Centre - The Garden by IHG, offers a haven for couples seeking a romantic escape. The hotel’s serene atmosphere is accentuated by thoughtfully decorated spaces that make it a perfect setting for honeymoons and special romantic moments.
Guests frequently highlight the beautifully adorned rooms, ideal for Valentine’s Day celebrations complete with candles and rose petals, lending a touch of enchantment to any stay. The ambiance throughout the hotel exudes warmth and romance, making it perfect for birthday celebrations and surprise getaways.
The serene and quiet environment, coupled with a river view, enhances the hotel's romantic allure. The courtyard is particularly noted for its romantic charm, providing a peaceful retreat where couples can unwind and feel at ease. Additionally, the on-site spa, although occasionally noted for its cold pool, offers couples an exclusive space to relax and rejuvenate together.
With its trendy yet luxurious decor, the voco Strasbourg Centre creates an idyllic backdrop for romantic walks and intimate moments. The quiet neighbourhood adds to the sense of seclusion, away from the hustle and bustle, allowing guests to enjoy a calm and peaceful experience.
Perfect for short stays and mini holidays, the hotel consistently receives praise as a top accommodation choice in Strasbourg, making it an ideal destination for couples to celebrate their love in style and comfort.
Voco Strasbourg Centre - The Garden, an IHG Hotel, is a standout choice for travelers with pets, especially dogs. Guests consistently praise the property for being dog-friendly. Dogs are warmly welcomed and some rooms even come equipped with a dog bowl. The hotel applies a dog fee of €20 per day, which is perceived as fair by most reviewers.
Several guests noted that their dogs were very welcomed, enhancing their stay experience. The staff at the reception further added to the positive vibes by offering to watch a guest’s baby during their spa session. Statements like "best pet-friendly hotel" and guests expressing a desire to return with their pets suggest a strong, positive reputation.
However, there were a few notes on inconsistencies, such as unclear rules regarding pet access to amenities and some cleanliness issues with dog hairs remaining on chairs, tables and floors. Despite these minor setbacks, the general consensus highlights Voco Strasbourg Centre as a tolerant, pet-friendly establishment that strives to make both pets and their owners feel at home.
Location Show Map
Location
Guests find the hotel’s setting on a quiet street a welcome reprieve from the bustling tourist areas, ensuring a peaceful stay. Additionally, its accessibility from the highway and relative ease of navigating to and from various parts of the city using public transportation also stands out. The hotel’s strategic location strikes a good balance—close enough to the central attractions yet sufficiently tucked away to avoid the noise and crowds.
Despite a few reviews pointing out that the property is not as centrally located as some might expect, the overall sentiment leans heavily towards satisfaction. The dual advantage of being near the train station and the city center makes the voco Strasbourg Centre - The Garden a preferred choice for those wanting to explore Strasbourg conveniently while enjoying modern amenities and a tranquil environment.
Breakfast
Nonetheless, there are occasional notes of dissatisfaction. Some visitors found the breakfast choices limited with instances of slow replenishment and missed restocking of certain items like jams, fruit juice and milk. A few reviews also mentioned the crowded and narrow breakfast room, challenging the overall experience. Additionally, the cost of breakfast was a point of contention for some with a few guests feeling that it was too expensive for the quality and variety offered.
Despite these drawbacks, the overall sentiment towards breakfast is positive with numerous guests enjoying a hearty and satisfying start to their day. The breakfast environment is often described as comfortable and inviting, adding to the pleasant culinary experience at the hotel.
Dinner
The restaurant is only open on weekdays, which left numerous guests without dining options on weekends and the sudden closures due to staffing issues added to the frustration. For those who dined in, some experienced poorly prepared dishes, such as tough steaks and undercooked hamburgers and sometimes the restaurant fell short of expectations with overcooked or unappetizing meals.
The dining area was frequently described as small and cramped, which became problematic during busy hours. The expensive prices did not always match the quality of food served and the limited menu lacked variety, leaving some guests unsatisfied. Although the ambiance was pleasant and the service decent, consistent complaints about the restaurant's limited operation hours and advance reservation requirements overshadowed the culinary experience for many.
Overall, while the food received positive feedback from some diners, the restaurant's logistical issues were a recurring theme that may impact the overall dining satisfaction at the hotel.
Rooms
Cleanliness was consistently highlighted with many reviewers noting that the rooms were spotless. The comfortable bedding and well-designed bathrooms added an extra layer of comfort, whether in the standard rooms or the larger suites. The rooms' quietness, despite some being near the railway, was also a recurring praise point, ensuring a restful experience.
Room upgrades were appreciated by several guests, adding to the overall sense of luxury and personalized service. However, a few noted that rooms could be smaller than expected and amenities like air conditioning were sometimes problematic. Despite these minor issues, the majority of reviews confirmed that the rooms were inviting, well-equipped and perfect for a comfortable stay.
Overall, the positive feedback overwhelmingly favors the modern, clean and stylishly furnished rooms, enhanced by spacious layouts and excellent maintenance, making Voco Strasbourg Centre - The Garden a top choice for travelers seeking comfort and elegance.
Beds
The hotel also offers various bed sizes, including king and queen-size options, which are generally well-received. However, there were occasional mentions of beds being smaller than expected or double beds being formed by two single mattresses that tended to spread apart in the middle. Despite a few negative points, such as some pillows being too soft and a few isolated reports of poor bedding quality, the overall feedback is overwhelmingly positive.
Additionally, guests appreciated the quiet rooms, which further enhanced the sleeping experience. The combination of cozy and stylish decor with comfortable beds seems to create a relaxing atmosphere conducive to a good night's sleep. Overall, voco Strasbourg Centre - The Garden impresses with its emphasis on guest comfort, particularly through its highly-rated beds and bedding.
Cleanliness
Several reviews highlight immaculate cleanliness throughout the property, including the spa and wellness areas. However, there are occasional mentions of minor cleaning oversights, such as unclean floors or missed spots under the bed. Despite these isolated incidents, the overwhelming consensus is that the hotel maintains an impressive level of hygiene.
Guests also appreciate the clean and well-kept facilities with special praise for the hotel’s fresh and modern appearance. The cleanliness extends to the breakfast area, though some reviews suggest improvement in the restaurant’s cleaning routine. Overall, Voco Strasbourg Centre - The Garden garners positive feedback for providing a clean, modern and comfortable stay, making it a favorable choice for travelers.
Staff
Despite a few mentions of limited English proficiency among some staff members, the majority of reviews highlight their kindness and willingness to ensure a comfortable stay. The staff's dedication extends to various departments, including the restaurant and bar, where servers and bartenders are recognized for their pleasant and helpful service. Overall, the combination of a super friendly, responsive and service-minded team greatly enhances the guest experience at this hotel.
Wi-Fi
However, there have been instances of wifi issues reported by other guests. Some experienced constant dropouts and patchy reception in their rooms with the internet signal occasionally being difficult to access or not working adequately. Despite these challenges, issues with WiFi seem to be resolvable according to guest feedback.
Overall, while the wifi service is generally well-regarded with many guests enjoying fast and reliable internet, there are some inconsistencies that could affect the experience.
Spa
However, guests should note that spa access comes at an additional cost, typically €9 per hour and must be booked in advance. Some reported that the spa was on the smaller side with a limited capacity of about 10 people, which could lead to overcrowding during peak times. There were also occasional reports of cleanliness issues, broken equipment and the occasional unavailability of amenities like towels. Some facilities, like the sauna, were not always operational and the pool's water temperature was sometimes found to be too cold.
Despite these minor setbacks, the overall sentiment towards the spa remains positive with guests highlighting it as a well-maintained, pleasant area for relaxation. Its modern, peaceful environment and the possibility of indulging in a massage or physiotherapy booth were particularly appreciated. The addition of a clean, small fitness room and the ability to reserve parking further enhance the experience. Guests planning their visit are encouraged to book spa services in advance to ensure a smooth and enjoyable experience.
Gym
However, there were some remarks suggesting that the gym could benefit from additional equipment, such as mats and dumbbells and more space to cater to athletes looking for a more comprehensive workout. Despite these critiques, the gym facilities were often praised as being decent, well-equipped and suitable for a good workout session.
Some guests highlighted the fitness room in the basement and an outdoor gym option, both of which were considered nice additions. Overall, the gym at voco Strasbourg Centre - The Garden seems to provide a satisfactory experience for guests looking to maintain their fitness routines while traveling.
Parking
However, some guests found the parking situation challenging, citing issues such as the garage being cramped and difficult to navigate, especially for larger vehicles. Many mentioned the need to book parking early due to the limited number of spots. Additionally, the cost of parking, at about €20 per night, was considered steep by some and alternatives in the city were also deemed expensive.
Occasional problems included confusion over exit tickets from the underground car park and reports of reservations not being honored, leading guests to seek more distant parking options. In summary, while the hotel does its best to accommodate guests' parking needs, planning ahead is crucial to ensure a smoother experience.
Family
Although the hotel is generally accommodating to children, there are some limitations to be aware of. The swimming pool, for instance, is reserved for guests over the age of 12 and there are no specific amenities for babies such as dishes or swimming provisions. That said, children older than 12 have appreciated the pool and the presence of a child-friendly ambiance is noted across various reviews.
The hotel staff are praised for their warm and child-friendly approach, contributing to a comfortable stay. Families have found the hotel to be good for short stays or city trips with its close proximity to city center attractions adding to its convenience.
While the spa and some other amenities may not be ideal for families with young children and certain setups like the sofa bed have faced minor criticisms, the overall experience remains favorable for family visits. Entertainment options and available family rates further bolster the hotel's family-oriented appeal. This makes Voco Strasbourg Centre a viable option for families visiting Strasbourg, especially those with children over the age of 12.
4 Star
The facilities, including the spa, were appreciated, although there were concerns from some guests about cleanliness and maintenance in certain areas, which they felt did not completely meet four-star standards. The atmosphere of the hotel is clean and inviting, which earns it a place among reliable four-star hotels.
However, some areas, like the breakfast and the reception service, fell short of what guests expected from a four-star hotel. The breakfast, in particular, did not meet the anticipated standards for a hotel of this caliber. Additionally, some reviewers pointed out the lack of a business corner and limited menu options as drawbacks.
Despite these minor issues, the hotel is highly regarded for its great location and high-standard service, making it suitable for travelers seeking a comfortable stay. On balance, Voco Strasbourg Centre - The Garden provides a commendable four-star hotel experience even as it continues to work on fine-tuning certain aspects to fully meet guest expectations.
Business
Corporate bookings are handled with a professional touch, ensuring a seamless experience. For those combining business with leisure, the location provides excellent connectivity with easy access to both the highway and the city center. The hotel’s proximity to the city also makes it an ideal starting point for short walks or weekend trips after a day of training or meetings.
Business travelers will appreciate the clean and comfortable working spaces, as well as the accessible outlets and corporate standard services that cater specifically to their needs. Although there are some additional charges, the overall experience is described as efficient and enjoyable for professional trips. For a business stay that blends functionality with comfort, voco Strasbourg Centre is a top contender.
Accessible
Guests have reported that the hotel offers good options for handicapped accessibility and features such as readily accessible rooms have been appreciated. There's also mention of simple access and wheelchair accessibility across different parts of the hotel. The pool area, though having an entry fee, is accessible with a ramp, ensuring that everyone can enjoy it.
However, there are some areas where the hotel could improve. Specific complaints include high bathtub entries that are not wheelchair accessible and bathrooms that aren't age-appropriate for older guests. There have been instances where wheelchair-accessible rooms were not provided and some public spaces feature extra steps that could pose challenges. Suggestions have been raised for more walk-in shower rooms for a better experience, especially for older or less mobile guests.
While most aspects of accessibility are well-handled, these occasional lapses suggest that more attention to detail could greatly enhance the experience for guests with disabilities. Overall, the hotel remains a generally good choice for those seeking accessible accommodations in Strasbourg with some areas for improvement.
Honeymoon
The property offers specially designed honeymoon packages and suites that create a romantic vibe, complete with thoughtful touches like Valentine's Day decorations, candles and rose petals. The calm, quiet atmosphere of the hotel, coupled with its neat and tidy features, makes it a top accommodation choice in Strasbourg for newlyweds.
Many couples reported that it was a wonderful place for a honeymoon, enjoying not only the romantic neighborhood but also the wellness area that enhanced their stay. The hotel's romantic side, curated specifically for honeymooners, ensures that guests have a luxurious and memorable experience. Overall, Voco Strasbourg Centre - The Garden provides an ideal setting for a honeymoon with its perfect blend of romance, comfort and tranquility.
Luxury
The hotel's facilities and services are regarded as top-quality, rivaling those found in high-end hotels, including those in Asia. The spa and wellness area are especially noted for their 5-star quality, enhancing the feeling of indulgence during the stay. The use of luxurious toiletries and high-end showers adds to the overall luxurious experience.
Guests appreciate the modern, chic style of the hotel, where everything from the furnishings to the interior decor has been meticulously arranged and designed. The decoration features elegant details and beautiful furniture that contribute to a sophisticated environment throughout the hotel.
The luxurious atmosphere extends to various parts of the hotel, including the lobby, rooms and bathrooms, all of which exude a delightful and luxurious feel. The beds are particularly noted for their comfort and luxurious quality.
Vacationers seeking a romantic getaway will find the romantic side of the hotel’s neighborhood and the possibility for a serene walk appealing. Despite some opinions suggesting the hotel does not fully match the highest luxury properties, it is still considered a top accommodation in Strasbourg, ideal for a luxurious mini-holiday or a relaxed city trip. Overall, the hotel is deemed well worth its price for the luxury experience it offers.
Romantic
Guests frequently highlight the beautifully adorned rooms, ideal for Valentine’s Day celebrations complete with candles and rose petals, lending a touch of enchantment to any stay. The ambiance throughout the hotel exudes warmth and romance, making it perfect for birthday celebrations and surprise getaways.
The serene and quiet environment, coupled with a river view, enhances the hotel's romantic allure. The courtyard is particularly noted for its romantic charm, providing a peaceful retreat where couples can unwind and feel at ease. Additionally, the on-site spa, although occasionally noted for its cold pool, offers couples an exclusive space to relax and rejuvenate together.
With its trendy yet luxurious decor, the voco Strasbourg Centre creates an idyllic backdrop for romantic walks and intimate moments. The quiet neighbourhood adds to the sense of seclusion, away from the hustle and bustle, allowing guests to enjoy a calm and peaceful experience.
Perfect for short stays and mini holidays, the hotel consistently receives praise as a top accommodation choice in Strasbourg, making it an ideal destination for couples to celebrate their love in style and comfort.
Dog Friendly
Several guests noted that their dogs were very welcomed, enhancing their stay experience. The staff at the reception further added to the positive vibes by offering to watch a guest’s baby during their spa session. Statements like "best pet-friendly hotel" and guests expressing a desire to return with their pets suggest a strong, positive reputation.
However, there were a few notes on inconsistencies, such as unclear rules regarding pet access to amenities and some cleanliness issues with dog hairs remaining on chairs, tables and floors. Despite these minor setbacks, the general consensus highlights Voco Strasbourg Centre as a tolerant, pet-friendly establishment that strives to make both pets and their owners feel at home.
No, voco Strasbourg Centre - The Garden by IHG doesn't have any pool.
Yes, a spa is available at voco Strasbourg Centre - The Garden by IHG.
Yes, voco Strasbourg Centre - The Garden by IHG welcomes dogs.
Yes, parking facilities are available at voco Strasbourg Centre - The Garden by IHG.
Yes, voco Strasbourg Centre - The Garden by IHG has a gym.
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