Appart Hotel Odalys City Strasbourg Green Marsh
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Summary of reviewsAppart Hotel Odalys City Strasbourg Green Marsh benefits from a highly praised location in the heart of Strasbourg, making it extremely convenient for exploring the city's key attractions, old town and local amenities on foot. Both families and solo travelers find its central yet quiet setting ideal for short city trips.
Guests appreciate the spacious, comfortable rooms and apartments, which come well-equipped with necessary kitchen amenities, contributing to a relaxing and practical stay. Cleanliness within rooms and bathrooms frequently receives positive mentions, although consistency in housekeeping can be an area for improvement. The staff is often highlighted for their friendliness, professionalism and multilingual abilities, enhancing the overall guest experience.
Breakfast receives mixed reviews: while some guests find it delicious and varied, others consider it overpriced and basic. The breakfast area’s small size and occasional service lapses detract from an otherwise good start to the day.
Wi-Fi experiences vary with some guests reporting efficient and stable connections, while others encounter slow speeds and frequent disconnects. Similarly, the indoor pool receives mixed feedback with some enjoying its warmth and privacy, while others find it small and in need of better maintenance.
Parking is seen as affordable and secure but is challenging to navigate due to tight, cramped spaces. Despite these challenges, reserving parking in advance is appreciated.
The comfort of the beds generates divided opinions. Many guests find them very comfortable, yet issues with firmness and the quality of additional bedding, particularly sofa beds, are noted.
Though advertised as a four-star hotel, many guests feel it does not meet the expectations of this rating due to worn-out furniture, cleanliness lapses and overall service quality. The heated pool, while a nice feature, suffers from inconsistent warming, impacting guest satisfaction.
Overall, Appart Hotel Odalys City Strasbourg Green Marsh is valued for its location, spacious accommodations and friendly staff, but may benefit from addressing consistency in services and facilities to meet its four-star expectations fully.
Categories
Guests appreciate the spacious, comfortable rooms and apartments, which come well-equipped with necessary kitchen amenities, contributing to a relaxing and practical stay. Cleanliness within rooms and bathrooms frequently receives positive mentions, although consistency in housekeeping can be an area for improvement. The staff is often highlighted for their friendliness, professionalism and multilingual abilities, enhancing the overall guest experience.
Breakfast receives mixed reviews: while some guests find it delicious and varied, others consider it overpriced and basic. The breakfast area’s small size and occasional service lapses detract from an otherwise good start to the day.
Wi-Fi experiences vary with some guests reporting efficient and stable connections, while others encounter slow speeds and frequent disconnects. Similarly, the indoor pool receives mixed feedback with some enjoying its warmth and privacy, while others find it small and in need of better maintenance.
Parking is seen as affordable and secure but is challenging to navigate due to tight, cramped spaces. Despite these challenges, reserving parking in advance is appreciated.
The comfort of the beds generates divided opinions. Many guests find them very comfortable, yet issues with firmness and the quality of additional bedding, particularly sofa beds, are noted.
Though advertised as a four-star hotel, many guests feel it does not meet the expectations of this rating due to worn-out furniture, cleanliness lapses and overall service quality. The heated pool, while a nice feature, suffers from inconsistent warming, impacting guest satisfaction.
Overall, Appart Hotel Odalys City Strasbourg Green Marsh is valued for its location, spacious accommodations and friendly staff, but may benefit from addressing consistency in services and facilities to meet its four-star expectations fully.
Aparthotel Taking Steps Towards Sustainability
While specific eco-friendly practices aren't detailed in the provided context, its name 'Green Marsh' suggests an association with environmental consciousness. It offers amenities like kitchenettes which allow guests to prepare their own meals potentially reducing food waste from restaurants.
Aparthotel with Swimming Pool
This aparthotel has an indoor pool. It is a pleasant experience for families with children.
Heated Pool Indoor Pool
Aparthotel with Indoor Pool
This aparthotel features an indoor pool, complemented by a traditional Hammam and a plunge pool, providing a diverse range of aquatic relaxation options for guests.
Dog Friendly Aparthotel
Aparthotel near Nightlife Spots
Aparthotel with Parking
4-Star Aparthotel
Aparthotel with Heated Pool
Guest Reviews
Appart Hotel Odalys City Strasbourg Green Marsh earns high praise for its superb location in the heart of Strasbourg. Nestled in close proximity to both the main train station and the charming old town, the hotel's central position allows guests to easily explore key attractions like the cathedral and Petite France on foot. The convenience of being near shopping centers, public transportation and numerous restaurants further enhances its appeal. Many reviews highlight the quietness of the area despite its centrality, making it an ideal spot for both relaxation and exploration. Families and solo travelers alike find the location perfect for short city trips with everything they need just a short stroll away. Overall, the hotel's prime location, combined with spacious and comfortable accommodations, offers great value for those looking to fully experience Strasbourg.
The breakfast experience at Appart Hotel Odalys City Strasbourg Green Marsh has garnered a mix of positive and critical feedback from guests. On the bright side, many guests praised the breakfast as extensive, delicious and featuring freshly squeezed orange juice. Some highlighted it as very good, varied with local offerings and sufficient both in quantity and quality, making it generally a hearty start to the day. Several reviews appreciated the freshly baked products and good coffee.
However, the breakfast was noted to be significantly overpriced by numerous guests with the cost often cited as too high for the offerings provided. The selection was occasionally described as basic, meager or even poor with a notable absence of fresh fruit and vegetables. Issues with refill frequency, dry pastries, sparse options and sometimes unfriendly staff were mentioned, detracting from the overall experience. The breakfast area was often critiqued for being too small and cramped, inadequately accommodating the number of guests.
In summary, while the breakfast at Appart Hotel Odalys City Strasbourg Green Marsh has its strong points, consistency and value for money appear to be areas that could benefit from improvement.
The rooms at Appart Hotel Odalys City Strasbourg Green Marsh hotel offer a variety of accommodations that largely cater to comfort and functionality. Many guest reviews highlight the spaciousness of the rooms and apartments with descriptions such as spacious and pleasant rooms, large and well-equipped and roomy apartments suitable for families. The well-thought-out layouts and ample storage space often receive praise, which helps maximize the usability of the rooms, even for larger groups.
Kitchens in these units are frequently mentioned as well-equipped with necessary amenities such as microwaves, dishwashers, refrigerators and basic cooking utensils, making them particularly handy for longer stays or for guests who prefer to prepare their own meals. The bathrooms are also noted to be large and well-maintained, adding to the general sense of comfort.
Despite the overwhelming positive feedback, there are occasional mentions of rooms not meeting the expectations set by online photos with some guests noting worn furniture and cramped quarters that feel smaller than advertised. However, cleanliness is consistently praised and the functional nature of the apartments makes them suitable for a variety of guest needs.
The hotel's central location adds another layer of convenience, being within walking distance to local attractions and amenities. Details like comfortable beds, quiet atmospheres and good soundproofing contribute to a restful stay. While some rooms could benefit from updates and better maintenance, overall accommodations are described as comfortable, practical and more than adequate for both short and extended visits.
The nature of the beds and bedding at Appart Hotel Odalys City Strasbourg Green Marsh received mixed feedback from guests. The primary focus highlights the comfort of the beds with many reviews praising the hotel for its very comfortable and cozy beds and mattresses. Guests noted that the bedding was generally clean and comfortable, contributing to the overall comfort of their stays. Positive remarks also mentioned the good quality of the bedding in the main bedrooms, which provided a pleasant sleeping experience.
However, not all feedback was positive. Several reviews described instances of uncomfortable beds, particularly highlighting issues with firmness and size. Some guests reported that the beds were too small, creaked or had mattresses that felt either too hard or too soft, causing discomfort, including back pain. The sofa beds, in particular, drew criticism for being stained, sagging and noisy, often deemed unsuitable for a good night's sleep.
Additional concerns included instances of third or extra beds being uncomfortable with mentions of creaking and poor quality. There were also reports that some beds were made of two single mattresses pushed together, which tended to separate and cause inconvenience.
In conclusion, while many guests enjoyed the comfort and quality of the main beds at Appart Hotel Odalys City Strasbourg Green Marsh, there were notable concerns about the additional bedding options, which affected the overall satisfaction for some visitors.
Appart Hotel Odalys City Strasbourg Green Marsh receives mixed feedback regarding its cleanliness. Guests frequently highlight the hotel's general cleanliness, noting clean rooms, bathrooms and common areas as positive aspects. Many reviews appreciate the comfortable and well-equipped rooms, clean spacious apartments and the carefully maintained swimming pool. Visitors also commend friendly staff and the establishment’s convenient location.
However, the hotel's cleanliness is not without its challenges. Some reviews indicate that certain rooms and areas are not maintained to a high standard, including sticky floors, dusty fixtures and stained furniture. Guests occasionally report unsatisfactory cleaning practices, such as hastily cleaned surfaces, unremoved dust and dirty windows. Public areas like hallways and common spaces sometimes fall short, described as dirty or poorly maintained.
Specific concerns include unclean kitchen utensils, dirty bathroom facilities, black toilet bowls and remnants of hair and fingerprints. Furthermore, issues with housekeeping services, such as infrequent cleaning and the absence of a daily cleaning routine, are noted by several guests.
In summary, while many guests find the hotel clean and comfortable, there are recurring issues with thoroughness and consistency in the cleanliness of certain areas and rooms. Improvements in housekeeping standards and a more meticulous cleaning regimen could enhance guest satisfaction.
The reviews for Appart Hotel Odalys City Strasbourg Green Marsh frequently highlight the friendly and helpful nature of the hotel's staff. The reception, open 24/7, is often praised for its quick and smooth check-in process, even during late hours. Several multilingual employees, including those fluent in German, stand out for their accommodating and professional demeanor.
Guests describe the staff as welcoming, attentive and responsive with many emphasizing their kindness and pleasant attitudes. Instances of professional conduct and great customer service are frequently mentioned with particular commendation for staff members who go above and beyond to ensure a comfortable stay. The warm and efficient reception team, noted for always providing service with a smile, contributes significantly to positive guest experiences.
On the flip side, a few reviews indicate occasional lapses in friendliness and helpfulness, particularly from breakfast service staff and some specific individuals. Despite these isolated incidents, the overall impression is that of a hospitality team that is dedicated, accommodating and consistently friendly, often cited as a highlight of the guest experience at the hotel.
When it comes to the Wi-Fi experience at Appart Hotel Odalys City Strasbourg Green Marsh, guest reviews present a mixed bag. Several guests highlighted that the Wi-Fi was good, efficient, fast and worked perfectly throughout their stay. Multiple reviews mentioned no issue with connectivity and praised the stable connection. However, other guests encountered significant problems, describing the Wi-Fi as poor, extremely slow and sometimes even non-functional. A few noted that the connection was inconsistent with frequent drops and the need to log in repeatedly. Despite these issues, Wi-Fi was available and worked adequately for some, although it was clear that experiences varied. Overall, while some guests had a satisfactory experience with the Wi-Fi, others felt there was significant room for improvement.
The pool at Appart Hotel Odalys City Strasbourg Green Marsh has received a mix of feedback from guests. The indoor facility, which requires advance reservation for one-hour slots, is noted for its privacy and appeals particularly to children, making it a pleasant experience for families. While some guests appreciated the warm water and found the pool to be clean and well-maintained, others highlighted concerns about its size, cleanliness and temperature. The pool is described as small, often crowded and sometimes not warm enough. Additionally, there have been recurring issues with broken amenities such as the jacuzzi, swan neck jets and steam room. Although the pool area is generally seen as a nice bonus, it's evident that some aspects, such as the need for renovation and better maintenance, have impacted the overall experience.
The Appart Hotel Odalys City Strasbourg Green Marsh offers several parking options that guests generally find to be affordable and secure. Underground parking space is available for a reasonable fee of €10-12 per day, making it an attractive choice for those looking to keep costs down. However, many guests found the parking facilities quite challenging to navigate. The underground garage is frequently described as tight, cramped and difficult to access with some reviewers noting it felt like a maze or even a treasure hunt. The parking spaces can be particularly narrow, requiring careful maneuvering, especially for lower or larger vehicles.
Despite its affordable price, the parking experience can be complicated. The garage itself often gets poor reviews for being dark, dirty and somewhat inconvenient to find. Compounding these issues, the access to the parking garage involves navigating through different streets and dealing with steep ramps. While some guests noted the need for better signage and clearer instructions, others appreciated the convenience of being able to reserve parking space in advance.
Security is another mixed aspect: although the underground parking is considered secure, the entrance and pathways are poorly lit and the general state of the parking area left some guests feeling that it required redesigning. On the positive side, parking facilities are available directly under or near the hotel and a few guests managed to park for free after 7 PM or found decent parking just in front of the hotel.
Overall, while the Appart Hotel Odalys City Strasbourg Green Marsh provides reasonably priced and secure parking options, prospective guests should be prepared for a potentially complex and tricky parking experience.
Appart Hotel Odalys City Strasbourg Green Marsh seems to fall short of its four-star rating based on numerous guest reviews. Many visitors felt the hotel fell below the expectations typically associated with a four-star establishment. Common criticisms included worn-out furniture, stained sofas and subpar cleanliness that suggested more of a bed-and-breakfast or even hostel atmosphere rather than a luxury hotel.
Guests noted the overall condition and quality of the facilities and services did not meet the standards of a four-star property with some describing the experience as disappointing and overpriced. The bedding was often mentioned as uncomfortable, which detracted from the quality of the stay. Additionally, while the presence of a swimming pool was a plus, it did not compensate for the other deficiencies.
Overall, the reviews suggest that while Appart Hotel Odalys City Strasbourg Green Marsh may promote itself as a four-star hotel, it does not deliver the level of comfort, cleanliness or service that guests expect from such a rating. Potential guests may want to adjust their expectations regarding the value and quality of their stay at this hotel.
The heated pool at Appart Hotel Odalys City Strasbourg Green Marsh receives mixed feedback from guests. Many appreciate that the pool is indeed heated, contributing to a relaxing experience. Several reviews note the pool being adequately heated, allowing for a comfortable swim. However, there are mentions of inconsistent heating with some guests finding the pool temperature too cold or that the heating was not always reliable. Despite these occasional issues, guests generally feel that the pool is a decent amenity, albeit with room for improvement in terms of consistent heating.
The indoor pool at Appart Hotel Odalys City Strasbourg Green Marsh is consistently highlighted as a notable feature and an extra facility that guests appreciate. Though described as small, it is still a source of enjoyment for many. The pool is heated, adding to its appeal and is available for use by reservation, ensuring a more private experience. However, there are areas that could benefit from improvement, such as the water temperature, occasional strong chlorine smell and a non-functional small waterfall. Overall, the indoor pool is a valued amenity despite some minor shortcomings.
Appart Hotel Odalys City Strasbourg Green Marsh has received positive reviews regarding its dog-friendly facilities and services. The hotel warmly welcomes pets, including small dogs and guests appreciate the pet-friendly policy. There's an extra charge of 10€ per night for dogs, which is considered reasonable by many pet owners. The surrounding area offers plenty of opportunities to take dogs for walks, enhancing the overall experience for pet owners. The hotel effectively accommodates pets, making it a suitable option for those traveling with their furry companions. Additionally, the family-friendly atmosphere of the hotel complements its pet-friendly nature, providing a comfortable stay for all family members.
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Breakfast
However, the breakfast was noted to be significantly overpriced by numerous guests with the cost often cited as too high for the offerings provided. The selection was occasionally described as basic, meager or even poor with a notable absence of fresh fruit and vegetables. Issues with refill frequency, dry pastries, sparse options and sometimes unfriendly staff were mentioned, detracting from the overall experience. The breakfast area was often critiqued for being too small and cramped, inadequately accommodating the number of guests.
In summary, while the breakfast at Appart Hotel Odalys City Strasbourg Green Marsh has its strong points, consistency and value for money appear to be areas that could benefit from improvement.
Rooms
Kitchens in these units are frequently mentioned as well-equipped with necessary amenities such as microwaves, dishwashers, refrigerators and basic cooking utensils, making them particularly handy for longer stays or for guests who prefer to prepare their own meals. The bathrooms are also noted to be large and well-maintained, adding to the general sense of comfort.
Despite the overwhelming positive feedback, there are occasional mentions of rooms not meeting the expectations set by online photos with some guests noting worn furniture and cramped quarters that feel smaller than advertised. However, cleanliness is consistently praised and the functional nature of the apartments makes them suitable for a variety of guest needs.
The hotel's central location adds another layer of convenience, being within walking distance to local attractions and amenities. Details like comfortable beds, quiet atmospheres and good soundproofing contribute to a restful stay. While some rooms could benefit from updates and better maintenance, overall accommodations are described as comfortable, practical and more than adequate for both short and extended visits.
Beds
However, not all feedback was positive. Several reviews described instances of uncomfortable beds, particularly highlighting issues with firmness and size. Some guests reported that the beds were too small, creaked or had mattresses that felt either too hard or too soft, causing discomfort, including back pain. The sofa beds, in particular, drew criticism for being stained, sagging and noisy, often deemed unsuitable for a good night's sleep.
Additional concerns included instances of third or extra beds being uncomfortable with mentions of creaking and poor quality. There were also reports that some beds were made of two single mattresses pushed together, which tended to separate and cause inconvenience.
In conclusion, while many guests enjoyed the comfort and quality of the main beds at Appart Hotel Odalys City Strasbourg Green Marsh, there were notable concerns about the additional bedding options, which affected the overall satisfaction for some visitors.
Cleanliness
However, the hotel's cleanliness is not without its challenges. Some reviews indicate that certain rooms and areas are not maintained to a high standard, including sticky floors, dusty fixtures and stained furniture. Guests occasionally report unsatisfactory cleaning practices, such as hastily cleaned surfaces, unremoved dust and dirty windows. Public areas like hallways and common spaces sometimes fall short, described as dirty or poorly maintained.
Specific concerns include unclean kitchen utensils, dirty bathroom facilities, black toilet bowls and remnants of hair and fingerprints. Furthermore, issues with housekeeping services, such as infrequent cleaning and the absence of a daily cleaning routine, are noted by several guests.
In summary, while many guests find the hotel clean and comfortable, there are recurring issues with thoroughness and consistency in the cleanliness of certain areas and rooms. Improvements in housekeeping standards and a more meticulous cleaning regimen could enhance guest satisfaction.
Staff
Guests describe the staff as welcoming, attentive and responsive with many emphasizing their kindness and pleasant attitudes. Instances of professional conduct and great customer service are frequently mentioned with particular commendation for staff members who go above and beyond to ensure a comfortable stay. The warm and efficient reception team, noted for always providing service with a smile, contributes significantly to positive guest experiences.
On the flip side, a few reviews indicate occasional lapses in friendliness and helpfulness, particularly from breakfast service staff and some specific individuals. Despite these isolated incidents, the overall impression is that of a hospitality team that is dedicated, accommodating and consistently friendly, often cited as a highlight of the guest experience at the hotel.
Wi-Fi
Pool
Parking
Despite its affordable price, the parking experience can be complicated. The garage itself often gets poor reviews for being dark, dirty and somewhat inconvenient to find. Compounding these issues, the access to the parking garage involves navigating through different streets and dealing with steep ramps. While some guests noted the need for better signage and clearer instructions, others appreciated the convenience of being able to reserve parking space in advance.
Security is another mixed aspect: although the underground parking is considered secure, the entrance and pathways are poorly lit and the general state of the parking area left some guests feeling that it required redesigning. On the positive side, parking facilities are available directly under or near the hotel and a few guests managed to park for free after 7 PM or found decent parking just in front of the hotel.
Overall, while the Appart Hotel Odalys City Strasbourg Green Marsh provides reasonably priced and secure parking options, prospective guests should be prepared for a potentially complex and tricky parking experience.
4 Star
Guests noted the overall condition and quality of the facilities and services did not meet the standards of a four-star property with some describing the experience as disappointing and overpriced. The bedding was often mentioned as uncomfortable, which detracted from the quality of the stay. Additionally, while the presence of a swimming pool was a plus, it did not compensate for the other deficiencies.
Overall, the reviews suggest that while Appart Hotel Odalys City Strasbourg Green Marsh may promote itself as a four-star hotel, it does not deliver the level of comfort, cleanliness or service that guests expect from such a rating. Potential guests may want to adjust their expectations regarding the value and quality of their stay at this hotel.
Heated Pool
Indoor Pool
Dog Friendly
Yes, Appart Hotel Odalys City Strasbourg Green Marsh has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Appart Hotel Odalys City Strasbourg Green Marsh.
Yes, Appart Hotel Odalys City Strasbourg Green Marsh welcomes dogs.
Yes, parking facilities are available at Appart Hotel Odalys City Strasbourg Green Marsh.
No, Appart Hotel Odalys City Strasbourg Green Marsh doesn't have a gym.
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