AC Hotel by Marriott Strasbourg
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Summary of reviewsThe AC Hotel by Marriott Strasbourg, situated on the outskirts of the city, is notable for its prime location that offers excellent access to both the city center and important venues, including the European Parliament and Strasbourg Convention Centre. The hotel's proximity to tram stops facilitates swift travel to downtown Strasbourg and key attractions, making it a convenient choice for business and leisure travelers alike. The neighborhood's tranquility and the hotel’s stylish design make it an appealing option with the city center reachable within a pleasant 20-30 minute walk.
Guests commend the hotel's breakfast for its abundance and delicious selection, including hot croissants and fresh orange juice, served in a cozy dining room with a rooftop bar view. However, peak hours can lead to overcrowding and longer waits and some feel the variety could be improved, particularly given the premium price. Despite these minor issues, the breakfast generally contributes positively to the hotel experience.
Dinner at the hotel’s restaurant, L'Archipel, receives mixed reviews. Many praise the high-quality dishes and reasonable prices, as well as the ambiance provided by the rooftop terrace and panoramic bar. Yet, some find the menu limited and service lacking at times with issues like rude waitstaff and limited food options on certain days.
The rooms are widely celebrated for their modern design, cleanliness and comfort. Guests find the rooms spacious and well-equipped with amenities like coffee machines, refrigerators and ironing boards. The bedding is often highlighted for its comfort, ensuring a good night's sleep. Despite a few concerns about privacy due to the open layout of the bathroom and bedroom, the rooms generally provide a welcoming and stylish environment.
Cleanliness is a strong point for the AC Hotel by Marriott Strasbourg with guests frequently praising the immaculate conditions of the rooms and common areas. Bedding and bathroom amenities receive particular accolades for their high standards and the housekeeping staff is noted for their diligence and friendly service.
The staff is also highly praised for their friendliness, professionalism and attentiveness. Guests appreciate the helpfulness and efficiency of the reception, cleaning and service staff, contributing significantly to a pleasant stay. While there are occasional lapses in service, the overall hospitality and dedication to guest satisfaction are highly commended.
Regarding WiFi, experiences vary with some guests finding the service reliable and others encountering issues with connectivity and strength. The handy Chromecast feature is appreciated, but inconsistent performance is noted across different stays.
Beds receive overwhelmingly positive feedback, noted for their exceptional comfort and contributing to a restful stay. While preferences for mattress firmness vary, the general consensus is that the beds support a good night's sleep.
The hotel offers various accessibility features, such as accessible rooms, parking options and ease of transport via a nearby tram station. However, some guests report delays and crowding with the elevators and mixed feelings about room features like low bed heights in accessible rooms. Despite these minor drawbacks, the hotel's accessibility remains a strong attribute.
In summary, the AC Hotel by Marriott Strasbourg is highly regarded for its convenient location, modern and clean rooms, comfortable beds and friendly staff. While there are areas for improvement in dining service and breakfast variety, the overall guest experience is positive, making it a favored choice for travelers visiting Strasbourg.
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Guests commend the hotel's breakfast for its abundance and delicious selection, including hot croissants and fresh orange juice, served in a cozy dining room with a rooftop bar view. However, peak hours can lead to overcrowding and longer waits and some feel the variety could be improved, particularly given the premium price. Despite these minor issues, the breakfast generally contributes positively to the hotel experience.
Dinner at the hotel’s restaurant, L'Archipel, receives mixed reviews. Many praise the high-quality dishes and reasonable prices, as well as the ambiance provided by the rooftop terrace and panoramic bar. Yet, some find the menu limited and service lacking at times with issues like rude waitstaff and limited food options on certain days.
The rooms are widely celebrated for their modern design, cleanliness and comfort. Guests find the rooms spacious and well-equipped with amenities like coffee machines, refrigerators and ironing boards. The bedding is often highlighted for its comfort, ensuring a good night's sleep. Despite a few concerns about privacy due to the open layout of the bathroom and bedroom, the rooms generally provide a welcoming and stylish environment.
Cleanliness is a strong point for the AC Hotel by Marriott Strasbourg with guests frequently praising the immaculate conditions of the rooms and common areas. Bedding and bathroom amenities receive particular accolades for their high standards and the housekeeping staff is noted for their diligence and friendly service.
The staff is also highly praised for their friendliness, professionalism and attentiveness. Guests appreciate the helpfulness and efficiency of the reception, cleaning and service staff, contributing significantly to a pleasant stay. While there are occasional lapses in service, the overall hospitality and dedication to guest satisfaction are highly commended.
Regarding WiFi, experiences vary with some guests finding the service reliable and others encountering issues with connectivity and strength. The handy Chromecast feature is appreciated, but inconsistent performance is noted across different stays.
Beds receive overwhelmingly positive feedback, noted for their exceptional comfort and contributing to a restful stay. While preferences for mattress firmness vary, the general consensus is that the beds support a good night's sleep.
The hotel offers various accessibility features, such as accessible rooms, parking options and ease of transport via a nearby tram station. However, some guests report delays and crowding with the elevators and mixed feelings about room features like low bed heights in accessible rooms. Despite these minor drawbacks, the hotel's accessibility remains a strong attribute.
In summary, the AC Hotel by Marriott Strasbourg is highly regarded for its convenient location, modern and clean rooms, comfortable beds and friendly staff. While there are areas for improvement in dining service and breakfast variety, the overall guest experience is positive, making it a favored choice for travelers visiting Strasbourg.
Accessible Hotel
This hotel offers comprehensive accessibility features, including wheelchair-accessible rooms, public washrooms, concierge and registration desks, fitness and business centers, and a restaurant. Specific in-room amenities include grab bars near the toilet, low-height counters and sinks, raised toilet seats, and hardwood flooring. The hotel also has an elevator and a stair-free path to the entrance.
Hotel with Gym
This hotel offers a fitness center for strengthening your body and soul.
Dog Friendly Hotel
4-Star Hotel
Guest Reviews
Located on the outskirts of Strasbourg, the AC Hotel by Marriott Strasbourg enjoys a prime position with excellent access to both the city center and key venues like the European Parliament and Strasbourg Convention Centre. The hotel benefits from its proximity to several tram stops, ensuring guests can swiftly reach downtown Strasbourg, often within 10 minutes and attractions such as the Palais de la musique and the Christmas market.
Nestled in a quiet area, the hotel is a short walk from the Strasbourg Exhibition Park and various European institutions, making it ideal for both business and leisure travelers. Public transportation is extremely convenient with a major tram stop right outside the hotel, facilitating easy travel to the fairgrounds, the Parliament and other significant sites. Guests also appreciate the nearby supermarket and ample on-site parking options.
For those preferring to explore on foot, the city center is a pleasant 20-30 minute walk away, offering a scenic route to the bustling heart of Strasbourg. The hotel's tranquil environment, coupled with modern amenities, clean and comfortable rooms and stylish design, make it a favored choice for those attending events or simply visiting the city.
Situated in the vibrant city of Strasbourg, the AC Hotel by Marriott offers a mixed experience when it comes to breakfast. The dining room is noted for its cozy and pleasant atmosphere, enriched by a great view from the rooftop bar, which adds a touch of elegance to the start of your day. Many guests found the breakfast to be abundant, delicious with a wide and balanced selection, featuring fresh items like hot croissants, fresh orange juice and varied cheese platters.
However, the experience can vary widely depending on the time you arrive. Peak hours tend to be crowded, causing long waits for seating, food and coffee, which often leads to a chaotic environment. The breakfast room itself is frequently described as too small to accommodate the number of guests, contributing to a less enjoyable experience for some.
Despite the plentiful options, some guests note that the selection could be more varied, particularly in terms of fresh vegetables and high-quality teas. The scrambled eggs have been a point of contention with several reviews calling them out as less than satisfactory.
A significant drawback is the price of breakfast at 25 euros, which many guests find to be too expensive for what is offered. This has led some to seek breakfast alternatives outside the hotel. Limited options, inconsistent quality and basic offerings for a supposed high-caliber establishment have left several guests feeling that the breakfast does not live up to the hotel's overall standard.
Overall, while the breakfast at AC Hotel by Marriott Strasbourg has its highlights, particularly in terms of freshness and ambiance, it appears that both the selection and service have room for improvement to match the premium pricing.
The AC Hotel by Marriott Strasbourg offers a dining experience that has garnered mixed reviews from its guests. The hotel's restaurant, L'Archipel, is generally appreciated for its high-quality dishes offered at reasonable prices with several guests praising the nice, clean restaurant area and the excellent food. The breakfast has also been highlighted as amazing, contributing to an overall excellent dining experience.
The establishment's restaurant and bar, which feature stunning views from a rooftop terrace, enhance the dining atmosphere further. Guests particularly enjoyed the pleasant rooftop terrace and panoramic bar for their ambiance.
However, there have been several criticisms as well. Many guests noted that the menu could be somewhat limited and lacked casual dining options. While some found the food to be delicious, others were disappointed with the flavor and considered the food mediocre. Issues with service were also mentioned, including poor reception from the maître d', rude waitstaff and overall bad service.
Additionally, the restaurant and lounge bar's schedule could be restrictive, closing on Sundays and Mondays and being fully booked on other occasions. Late-night food and drink options were also lacking and guests mentioned the inconvenience of no snacks or meals available for meeting rooms or buffet areas.
Despite these drawbacks, the AC Hotel by Marriott Strasbourg still manages to please many diners, thanks to its good quality food offerings, reasonable prices and exceptional city views from its dining areas.
The rooms at AC Hotel by Marriott Strasbourg have garnered significant praise for their spaciousness, modern design and cleanliness. Guests appreciate the stylish and contemporary décor with many highlighting the comfortable and well-equipped settings that include features like kettles, coffee machines, refrigerators and ironing boards. The bedding is frequently described as top-notch, ensuring a comfortable night's sleep. Rooms are noted for their brightness and ample size, making for a pleasant and airy stay.
Many reviews commend the thoughtful layout and high standard of maintenance, reflecting the hotel's newness and attention to detail. The overall cleanliness is a recurring theme with everything from the bathrooms to the linens receiving positive mentions. Guests also enjoy the quiet ambiance, well-insulated against external noises, despite occasional comments on internal soundproofing issues like sliding glass doors and toilet arrangements that offer limited privacy.
While the blend of bedroom and bathroom designs has been highlighted as modern and unconventional, it's not universally appreciated due to privacy concerns. Despite minor issues like occasional lapses in room service or design critiques, the majority of guests have had a positive experience, enjoying the welcoming atmosphere and noting the hotel's stylish and comfortable environment. The hotel's strategic location with easy access to tram stops, adds to the overall appeal for travelers seeking both convenience and modern comfort.
The beds at AC Hotel by Marriott Strasbourg receive overwhelmingly positive feedback from guests. Many reviews highlight the exceptional comfort of the beds with numerous mentions of the bedding being top-notch and extraordinarily cozy. Guests often describe the beds as very comfortable, spacious and clean, contributing to a restful and relaxing stay. King size beds are frequently noted for their generous size, adding to the comfort. Some guests did express a preference for softer mattresses, indicating that while the overall feedback is highly favorable, individual bed firmness preferences may vary. In addition, the clean and comfortable ambiance of the rooms enhances the overall experience. Despite minor discrepancies in firmness, the beds are generally regarded as providing an excellent night's sleep, helping guests feel refreshed and ready for the day.
AC Hotel by Marriott Strasbourg has received numerous accolades for its exceptional cleanliness. Guests consistently describe the hotel as new, very clean and well-maintained. Many noted that the rooms are not only modern and spacious but also impeccably clean, living up to Marriott’s high standards. The common areas and facilities are equally spotless and elegantly kept, offering a comfortable and inviting environment.
Attention to detail appears to be a hallmark with reviews highlighting clean bedding, towels and bathroom amenities. Guests frequently praised the friendliness and attentiveness of the cleaning staff, contributing to an overall sense of exceptional service and hygiene. While a few guests noted minor oversights, such as a need for more diligent floor cleaning under beds or occasional missed housekeeping services, the overwhelming sentiment is that of impressive cleanliness throughout the entire property.
Overall, the cleanliness at AC Hotel by Marriott Strasbourg earns high marks, providing guests with a pleasant and hygienic stay.
The staff at AC Hotel by Marriott Strasbourg receive high praise for their friendliness, professionalism and attentiveness. Guests repeatedly highlight the warm welcome and superb service provided by the reception, cleaning and service staff. Professionalism and efficiency are consistently mentioned with numerous reviews emphasizing how the staff is not only friendly but also very helpful and accommodating.
Many guests found the reception and cleaning staff to be particularly attentive and supportive, often going out of their way to ensure a pleasant stay. Good service is a recurring theme with staff members being described as knowledgeable, competent and quick to solve any issues that arise. The availability and approachability of the staff contribute significantly to the overall positive experience.
However, a few isolated comments note occasional lapses in friendliness and helpfulness, particularly at the reception and breakfast areas. Despite these minor setbacks, the overwhelming majority of reviews commend the staff for their exceptional hospitality and dedication to customer satisfaction. Overall, the team at AC Hotel by Marriott Strasbourg is celebrated for creating a welcoming and pleasant environment for guests.
Guests at AC Hotel by Marriott Strasbourg have shared varied experiences regarding the hotel's WiFi service. Many appreciated the handy Chromecast feature on the TVs, allowing them to connect their mobile phones seamlessly. However, several guests encountered issues with the reliability and strength of the Wi-Fi signal in their rooms. There were also reports of Netflix not functioning on the TVs. Despite this, some guests did find the WiFi to work very well, suggesting inconsistency in the service across different stays.
AC Hotel by Marriott Strasbourg presents a mix of accessibility features that cater to a range of needs. Guests have highlighted the hotel's accessible parking options and the ease of unloading luggage upon arrival, making it convenient for those with mobility issues. The location of the hotel is ideal, being in close proximity to a tram station, which offers easy access to transportation options and important landmarks, such as the Christmas market and the Parliament, all within a short tram ride or walking distance.
The hotel boasts accessible rooms and a terrace, contributing to its overall ease of access. However, some guests mentioned elevator delays and crowding during peak times, which can pose challenges. Unfortunately, private parking is not available, though there is a huge parking lot nearby.
For wheelchair users, the hotel appears to be quite accommodating, though there were mixed feelings about the low bed height in the handicap rooms. Overall, while the hotel is well-located and generally accessible, certain aspects, such as elevator wait times and specific room features, could be improved to better serve all guests.
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Location
Nestled in a quiet area, the hotel is a short walk from the Strasbourg Exhibition Park and various European institutions, making it ideal for both business and leisure travelers. Public transportation is extremely convenient with a major tram stop right outside the hotel, facilitating easy travel to the fairgrounds, the Parliament and other significant sites. Guests also appreciate the nearby supermarket and ample on-site parking options.
For those preferring to explore on foot, the city center is a pleasant 20-30 minute walk away, offering a scenic route to the bustling heart of Strasbourg. The hotel's tranquil environment, coupled with modern amenities, clean and comfortable rooms and stylish design, make it a favored choice for those attending events or simply visiting the city.
Breakfast
However, the experience can vary widely depending on the time you arrive. Peak hours tend to be crowded, causing long waits for seating, food and coffee, which often leads to a chaotic environment. The breakfast room itself is frequently described as too small to accommodate the number of guests, contributing to a less enjoyable experience for some.
Despite the plentiful options, some guests note that the selection could be more varied, particularly in terms of fresh vegetables and high-quality teas. The scrambled eggs have been a point of contention with several reviews calling them out as less than satisfactory.
A significant drawback is the price of breakfast at 25 euros, which many guests find to be too expensive for what is offered. This has led some to seek breakfast alternatives outside the hotel. Limited options, inconsistent quality and basic offerings for a supposed high-caliber establishment have left several guests feeling that the breakfast does not live up to the hotel's overall standard.
Overall, while the breakfast at AC Hotel by Marriott Strasbourg has its highlights, particularly in terms of freshness and ambiance, it appears that both the selection and service have room for improvement to match the premium pricing.
Dinner
The establishment's restaurant and bar, which feature stunning views from a rooftop terrace, enhance the dining atmosphere further. Guests particularly enjoyed the pleasant rooftop terrace and panoramic bar for their ambiance.
However, there have been several criticisms as well. Many guests noted that the menu could be somewhat limited and lacked casual dining options. While some found the food to be delicious, others were disappointed with the flavor and considered the food mediocre. Issues with service were also mentioned, including poor reception from the maître d', rude waitstaff and overall bad service.
Additionally, the restaurant and lounge bar's schedule could be restrictive, closing on Sundays and Mondays and being fully booked on other occasions. Late-night food and drink options were also lacking and guests mentioned the inconvenience of no snacks or meals available for meeting rooms or buffet areas.
Despite these drawbacks, the AC Hotel by Marriott Strasbourg still manages to please many diners, thanks to its good quality food offerings, reasonable prices and exceptional city views from its dining areas.
Rooms
Many reviews commend the thoughtful layout and high standard of maintenance, reflecting the hotel's newness and attention to detail. The overall cleanliness is a recurring theme with everything from the bathrooms to the linens receiving positive mentions. Guests also enjoy the quiet ambiance, well-insulated against external noises, despite occasional comments on internal soundproofing issues like sliding glass doors and toilet arrangements that offer limited privacy.
While the blend of bedroom and bathroom designs has been highlighted as modern and unconventional, it's not universally appreciated due to privacy concerns. Despite minor issues like occasional lapses in room service or design critiques, the majority of guests have had a positive experience, enjoying the welcoming atmosphere and noting the hotel's stylish and comfortable environment. The hotel's strategic location with easy access to tram stops, adds to the overall appeal for travelers seeking both convenience and modern comfort.
Beds
Cleanliness
Attention to detail appears to be a hallmark with reviews highlighting clean bedding, towels and bathroom amenities. Guests frequently praised the friendliness and attentiveness of the cleaning staff, contributing to an overall sense of exceptional service and hygiene. While a few guests noted minor oversights, such as a need for more diligent floor cleaning under beds or occasional missed housekeeping services, the overwhelming sentiment is that of impressive cleanliness throughout the entire property.
Overall, the cleanliness at AC Hotel by Marriott Strasbourg earns high marks, providing guests with a pleasant and hygienic stay.
Staff
Many guests found the reception and cleaning staff to be particularly attentive and supportive, often going out of their way to ensure a pleasant stay. Good service is a recurring theme with staff members being described as knowledgeable, competent and quick to solve any issues that arise. The availability and approachability of the staff contribute significantly to the overall positive experience.
However, a few isolated comments note occasional lapses in friendliness and helpfulness, particularly at the reception and breakfast areas. Despite these minor setbacks, the overwhelming majority of reviews commend the staff for their exceptional hospitality and dedication to customer satisfaction. Overall, the team at AC Hotel by Marriott Strasbourg is celebrated for creating a welcoming and pleasant environment for guests.
Wi-Fi
Accessible
The hotel boasts accessible rooms and a terrace, contributing to its overall ease of access. However, some guests mentioned elevator delays and crowding during peak times, which can pose challenges. Unfortunately, private parking is not available, though there is a huge parking lot nearby.
For wheelchair users, the hotel appears to be quite accommodating, though there were mixed feelings about the low bed height in the handicap rooms. Overall, while the hotel is well-located and generally accessible, certain aspects, such as elevator wait times and specific room features, could be improved to better serve all guests.
No, AC Hotel by Marriott Strasbourg doesn't have any pool.
No, a spa isn't available at AC Hotel by Marriott Strasbourg.
Yes, AC Hotel by Marriott Strasbourg welcomes dogs.
No, parking facilities aren't available at AC Hotel by Marriott Strasbourg.
Yes, AC Hotel by Marriott Strasbourg has a gym.
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