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Summary of reviewsLady Heleena's At Strahan stands out for its exceptional location, nestled in a peaceful residential area yet conveniently near the town center. Guests praise the property's proximity to local amenities and attractions, making it an ideal base for exploring Strahan's offerings such as the river cruise, theatre, and cafés, while enjoying a tranquil and relaxing environment.
The accommodation is well-regarded for its generous breakfast hampers, providing a wide variety of options, including gluten-free selections, and ensuring a satisfying start to the day. Guests consistently express contentment with the breakfast's diversity and the hosts' attention to dietary needs, which underscores their commitment to guest satisfaction.
The rooms at Lady Heleena's are spacious, well-appointed, and immaculately clean, providing a perfect retreat for couples seeking comfort and privacy. The elegant decor, practical layout, and features like a cozy fireplace contribute to the charming ambiance. Guests appreciate the convenience of key access, cleanliness, and thoughtful amenities such as a kitchen and multiple bathrooms.
Service at Lady Heleena's receives high praise, with staff displaying exceptional responsiveness and dedication. The personalized service, including the provision of breakfast supplies and local information, enhances the overall hospitality experience and leaves a positive, lasting impression.
Parking facilities are another highlight, with ample, convenient parking options right at the door, adding to the guests' ease and comfort. However, the WiFi service receives mixed reviews, with several guests experiencing connectivity challenges, pointing to an area for improvement.
The comfort of the beds is frequently commended, contributing to a restful night's sleep and further enhancing the overall satisfaction of the stay. While some guests noted minor areas for improvement, such as bathroom cleanliness and temperature control systems, the general consensus is that Lady Heleena's At Strahan provides a pleasant and inviting experience, with many guests wishing they could extend their stay. Show more
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Apartment with Parking
4-Star Apartment
Room Types
Two-Bedroom ApartmentThis spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and an oven. The apartment has parquet floors, a seating area with a flat-screen TV with streaming services, a washing machine, a private entrance, as well as a tea and coffee maker. The unit has 2 beds.
Two-Bedroom ApartmentFeaturing a private entrance, this spacious apartment also comprises 2 bedrooms, a seating area and 2 bathrooms with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. The apartment provides a washing machine, a tea and coffee maker, a dining area, a wardrobe and a flat-screen TV with streaming services. The unit offers 2 beds.
About Lady Heleena's At Strahan
License: DA641/99
Guest Reviews
Location
Lady Heleena's at Strahan boasts a prime location that is frequently praised by visitors. Nestled in a quiet residential street, the property offers a serene environment while still being conveniently close to the town center. Guests appreciate the proximity to local amenities, with a supermarket, waterfront, and main street just a short walk away. The location is ideal for exploring Strahan's attractions, such as the river cruise wharf, theatre, and cafés, making it a great base for various activities. Despite its central location, the area remains peaceful, offering a beautiful and relaxing spot for visitors. The combination of quiet surroundings and easy access to essential facilities like food and walking tracks enhances the overall experience for guests.
Breakfast
Nestled in the charming area near Strahan's town center, Lady Heleena's accommodation delights its guests with noteworthy breakfast offerings that consistently impress. Visitors are warmly greeted by a complimentary breakfast hamper that stands out for its generosity and variety. This delightful basket is replete with a wide range of food selections, from cereals and wholemeal bread to juice, milk, and jam, catering to diverse palates. Overshadowing any critiques about freshness or specific ingredients, the thoughtful inclusion of gluten-free options underscores the host's commitment to accommodating dietary needs. Despite a few remarks about the quality of certain items, the breakfast hampers successfully exceed expectations, leaving guests with a satisfying start to their day as they explore the picturesque surroundings.
Rooms
Lady Heleena's At Strahan offers an excellent accommodation experience for guests seeking comfort and space. The units, described as spacious and well-appointed, cater perfectly to two couples traveling together, each providing a sense of privacy with separate facilities. Guests appreciate the ease of access with a lockbox system for keys, simplifying arrival after travel.
The accommodations are notably clean, emphasizing their inviting atmosphere. There's a strong appreciation for the large, comfortable rooms, which allow couples to relax and unwind after dinner. The living areas are more than adequate for socializing, and highlight features like a cozy fireplace create a charming ambience upon arrival.
The townhouses are particularly praised for their elegant decor, immaculateness, and practical layout. The presence of a kitchen and multiple bathrooms enhances convenience and adds to the overall satisfaction of their stay. The property's location is also a notable advantage, offering proximity to local attractions. Overall, Lady Heleena's At Strahan is characterized by its comfort, charm, and well-thought-out accommodations, making it ideal for couples seeking a serene retreat.
Beds
Lady Heleena's At Strahan consistently earns praise for its remarkably comfortable beds, making it an ideal spot for a restful night's sleep. Guests frequently describe the beds as very comfortable, with many stating that they are some of the most comfortable they've experienced in a long time. The bedding is noted for being nice, and guests appreciate the inclusion of decent pillows that enhance the sleeping experience. The accommodation features a beautiful setting, complemented by a spacious unit with two sizable bathrooms, which makes the comfort of the beds even more appealing. Overall, Lady Heleena's ensures that visitors leave well-rested, thanks in no small part to the inviting comfort of its beds.
Cleanliness
Lady Heleena's At Strahan consistently impresses guests with its exceptional level of cleanliness, earning descriptions such as immaculate, spotless, and meticulously clean. Visitors frequently highlight the property's ability to maintain high hygiene standards, which complements the comfortable and cozy atmosphere. The accommodations are well equipped, with spaces that are both clean and spacious, providing everything required for a comfortable stay. Guests appreciate the detail in keeping the units clean and tidy, underscoring that every aspect is well maintained. Additionally, the property is noted for its comfortable beds and thoughtfully appointed spaces, contributing to an overall sense of satisfaction. While a few noted minor room for improvement in cleanliness, the general consensus is overwhelmingly positive, making Lady Heleena's At Strahan a wonderful choice for a pleasant stay in Strahan.
Staff
At Lady Heleena's At Strahan, guests consistently praise the exceptional commitment and responsiveness of the staff. The level of personalized service stands out, with hosts attentively catering to specific dietary needs, such as providing gluten-free breakfast options. The staff's timely communication and proactive approach to inquiries enhance the hospitality experience, making guests feel valued and cared for. Notable mentions highlight how hosts go above and beyond, as seen with Tia's dedication to guest satisfaction. The provision of breakfast supplies and helpful local information further exemplifies the thoughtful service. Overall, Lady Heleena's sets a high standard for quality service, leaving a lasting impression on visitors.
Wi-Fi
Most guests at Lady Heleena's At Strahan have expressed challenges with the hotel's WiFi service. The connectivity tends to be weak to the point of being almost non-existent, especially during the evening when streaming becomes difficult. Several guests were initially given incorrect WiFi details and had to contact staff for the correct information. On occasions, the WiFi was noted as slow, making it challenging for those needing to complete work tasks. Despite these issues, some guests experienced quick responses to resolve internet problems when they contacted the management team. Overall, the WiFi experience received mixed feedback, pointing to a need for improvement in connectivity and service clarity.
Parking
Lady Heleena's At Strahan is highly praised for its convenient parking facilities, offering guests ample parking opportunities. The parking is located right at the door, ensuring an easy and seamless arrival experience. Guests appreciate the off-street and on-site options, which add an element of safety and accessibility to their stay. With the added benefit of a nice sea view and breeze, parking at Lady Heleena's ensures a pleasant start to any visit.
3 Star
Lady Heleena's at Strahan offers a comfortable and pleasant stay with several notable attributes that encourage guests to extend their visit. Guests have found the experience enjoyable enough to wish they had booked for a longer duration, highlighting the welcoming ambiance of the accommodation. Although the property is described as clean, attention to bathroom cleanliness, particularly mirrors, could enhance the overall experience. Some visitors noted the need for minor maintenance to add a touch of charm and care to the property, which could make the space more inviting.
While the townhouse is designed to accommodate, its heating features left some guests questioning their adequacy for the colder Tasmanian winter months. Similarly, the absence of air conditioning posed a challenge during hotter weather conditions, suggesting the need for improvement in temperature control systems to ensure comfort year-round.
Overall, while some aspects like the price did not meet the expectations of every visitor, many guests appreciated the core aspects of their stay, which contributed to a generally positive impression of the accommodation.
No, Lady Heleena's At Strahan doesn't have any pool.
No, a spa isn't available at Lady Heleena's At Strahan.
No, Lady Heleena's At Strahan doesn't allow dogs.
Yes, parking facilities are available at Lady Heleena's At Strahan.