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Summary of reviewsThe Cock Hotel by Greene King Inns is celebrated for its historical charm, central location in Stony Stratford and consistently welcoming atmosphere. Guests frequently commend the hotel's positioning on the High Street, which allows convenient access to local attractions, events and dining options. The ample parking further adds to its convenience.
The breakfast experience at the hotel is generally well-received with phrases like "excellent," "hearty," and "cooked to order" often mentioned. Guests value the variety and quality of breakfast choices, particularly enjoying dishes like pancakes and large English breakfasts. The breakfast staff are praised for their friendly and attentive service, which enhances the positive dining atmosphere.
Dinner at the hotel also garners positive feedback with many guests highlighting the quality and variety of the food, including vegetarian options. The spacious and clean restaurant environment, coupled with good portion sizes and value for money, makes for a pleasurable dining experience. Despite occasional issues such as slow service and inconsistent food quality, the overall sentiment towards the dining experience remains positive.
The rooms at the Cock Hotel offer a balance of comfort and traditional charm with many guests appreciating the cleanliness, comfortable beds and cozy atmosphere. The facilities, including good showers and white towels, contribute to a pleasant stay. However, some guests noted that certain rooms and furnishings appeared dated and in need of refurbishment and there were occasional issues with noise and maintenance.
Cleanliness receives mixed reviews. While many guests find the rooms clean and comfortable, others report issues with dated and unclean areas, specifically noting bathrooms and old fixtures that require more thorough cleaning and refurbishment.
The staff at the hotel are frequently praised for their friendly and helpful demeanor, creating a welcoming and accommodating atmosphere. Key staff members are often singled out for their exceptional service, despite occasional mentions of the team being overworked or short-staffed. The positive impact of the staff's efforts on the overall guest experience is widely acknowledged.
WiFi service at the hotel has mixed reviews. While some guests report a satisfactory connection, others experience intermittent connectivity issues and find the Sky WiFi service cumbersome, especially when using VPN connections. Improved connectivity and clearer instructions could enhance the guest experience.
Beds at the Cock Hotel are generally well-received with many guests praising their comfort and cleanliness. However, a few reviews mention soft mattresses and older, creaky beds, indicating some variability in the bedding quality.
As a three-star establishment, the Cock Hotel by Greene King Inns provides a pleasant stay with comfortable accommodations, good food and strong service from the staff. However, the hotel does show signs of wear and tear, particularly in the rooms and bathrooms and could benefit from refurbishment to improve the overall guest experience.
In terms of accessibility, the hotel offers convenient parking and a prime location, but it lacks features such as an elevator, which can pose challenges for guests with mobility issues. Despite these drawbacks, the friendly atmosphere and historical character make it a charming and generally well-regarded place to stay. Show more
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Categories
Cheap Inn
Situated in Stony Stratford, this inn offers affordable accommodations. It provides a traditional inn experience at a budget-friendly price.
3-Star Inn
Located in Stony Stratford, this inn offers standard accommodations and dining. It is part of the Greene King Inns chain.
Accessible Inn
Room Types
Double RoomThe double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Single RoomThe single room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Twin RoomThe twin room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This twin room features a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.
Superior Double RoomSuperior Rooms are larger than standard rooms, allowing space for an area to sit and relax. They have larger beds or sleigh beds. Late check-out (12 noon) and express check-out are possible.
Family Room (2 Adults + 1 Child)The family room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
Situated in the heart of Stony Stratford, the Cock Hotel by Greene King Inns boasts an outstanding location that guests frequently praise. Its central position on the High Street ensures easy access to local sights, dining options and historical charm. Notably, the hotel's location is lauded for convenience, making it perfect for attending local events, such as weddings or the nearby Silverstone circuit. Many reviews highlight the ample parking facilities and the ease of walking to most attractions in town, adding to the overall convenience.
Guests appreciate the lovely, historical character of the building and the relaxed, friendly atmosphere fostered by the staff. The combination of good value for money, a variety of breakfast options and a welcoming environment enhances the overall experience. The hotel's placement is particularly favored for its proximity to family gatherings and events such as Folk on the Green, ensuring it meets diverse needs.
Despite a few neutral mentions of the food and some aspects of the service, the widespread consensus is that the Cock Hotel's location, helpful staff and historical charm make it a delightful place to stay in Stony Stratford.
Breakfast
The breakfast experience at the Cock Hotel by Greene King Inns receives generally positive feedback with many guests praising the excellent quality and good value for money. Phrases such as excellent breakfast, hearty breakfast and lovely breakfast cooked to order stand out, reflecting the high standard of food available. Guests appreciated the great breakfast choices and comprehensive selection, including delicious pancakes and very, very large English breakfasts.
The breakfast staff are frequently highlighted for their exceptional service, described as very good and smiley. One particular waitress was noted for going above and beyond to ensure guest satisfaction, adding to the pleasant dining atmosphere.
While the majority of reviews are favorable, a few guests experienced occasional issues. Some mentioned slow service and cold food, while others noted that the breakfast arrangements lacked proper explanation. There were also comments about overworked staff, which sometimes led to delays and incomplete orders. Despite these minor setbacks, the overall sentiment suggests that the breakfast at the Cock Hotel is a delightful experience with ample choices and a generally high standard of food quality.
Dinner
The dinner experience at Cock Hotel by Greene King Inns appears to generally leave a positive impression on guests. Many reviews highlight the quality of the food, often describing it as excellent, very good and great. The variety is also well-received with some guests mentioning the availability of vegetarian options and a good selection of evening meals. The restaurant environment is noted to be spacious and clean, which complements the dining experience.
Guests often mention that the food served is good value for money and portion sizes are satisfying. Breakfast at the hotel also garners praise for being well-cooked and offering good value. The bar staff receives commendations for their service during private parties.
However, some guests did encounter issues such as slow dinner service, especially on Fridays and inconsistent food quality. A few reviews mention that the food was overcooked or not particularly good. Despite these occasional drawbacks, the setting in the main street of a friendly market town, along with the good value and overall positive food experience, make dining at Cock Hotel a worthwhile experience for most guests.
Rooms
The rooms at the Cock Hotel by Greene King Inns offer a mixed experience for guests, balancing traditional charm with occasional need for maintenance. Many guests appreciated the cleanliness and comfort, noting spacious quarters and particularly comfortable beds. Facilities like nice white towels and good showers contributed to the pleasant stay. The atmosphere was often described as warm and cozy, enhancing the overall comfort of the rooms.
Some guests found the rooms to be quaint and characterful, reflecting the traditional English style that appeals to many. However, others pointed out that certain rooms and furnishings appeared tired and outdated with some in need of refurbishment or a bit of tender loving care. Issues like noise from neighboring rooms, soft mattresses and occasional cleanliness concerns were mentioned alongside the need for updated decor and better maintenance.
Overall, the general sentiment towards the rooms was positive, especially highlighting the comfortable beds and cleanliness despite some dated elements. The location on the high street is also highly convenient for exploring Stony Stratford. While the historical charm of the building adds character, guests felt that some updates could enhance the overall experience.
Beds
The beds at Cock Hotel by Greene King Inns generally receive high praise from guests. Numerous reviewers highlight the beds as very comfortable, complimenting the cleanliness of the bed linen. Descriptions frequently note the beds as comfy and the pillows as plump, contributing to a good night's sleep. Some guests appreciated the clean and comfy beds in a good location, adding to the overall positive experience.
However, a few reviews indicate some issues. There were comments about mattresses being soft to a fault, leading to discomfort in the morning. A few instances of poor mattress quality, stains on duvet covers and old creaky beds were mentioned.
Despite these occasional drawbacks, most guests found the beds to be a comfortable and relaxing feature of their stay, contributing positively to their overall hotel experience.
Cleanliness
'Cock Hotel by Greene King Inns' receives mixed reviews regarding its cleanliness. Many guests praise the clean rooms with comfortable and cozy beds, noting that the hotel provides a peaceful environment. The friendliness and helpfulness of the staff are also frequently highlighted, along with an excellent breakfast selection when available.
However, several reviews point out significant issues with cleanliness and maintenance. Instances of dirty rooms with old, worn-out fixtures are mentioned with some specific complaints about unclean bathrooms, stained carpets and cobwebs. Public areas, including bathrooms, are often described as needing a thorough cleaning and refurbishment. Overall, while some guests find the hotel clean and accommodating, others have had less satisfactory experiences due to cleanliness and maintenance concerns.
Staff
The Cock Hotel by Greene King Inns boasts a stellar team of staff with numerous guests highlighting their experiences with exceptional service. The waitstaff is noted for being exceedingly friendly and helpful with particular commendation for individuals like the "wee Barbara Windsor lookalike" who goes above and beyond to assist. Whether interacting at the front desk, the bar or in the restaurant, the staff is consistently described as friendly, welcoming and attentive.
Guests frequently praised employees like Jo, Christine and Darren for their outstanding service. Even though the team seemed overworked and occasionally short-staffed, they maintained a high level of professionalism, consistently providing courteous and accommodating service. Housekeeping staff were also highlighted for their friendliness and thoroughness.
While there were occasional mentions of slow service at the bar and some staff needing to pick up the pace, the overall reviews overwhelmingly emphasize the staff's commitment to making guests feel welcome and well cared for. The management, led by Darren, also received special acknowledgment for ensuring a positive experience for visitors.
Overall, the team at Cock Hotel by Greene King Inns is celebrated for their continuous efforts to provide exceptional service, making stays memorable and pleasant for their guests.
Wi-Fi
At the Cock Hotel by Greene King Inns, guest reviews indicate a mixed experience with the WiFi service. Some guests report good WiFi during their stay, suggesting that those who managed to connect enjoyed satisfactory internet access. However, many faced issues with poor and intermittent connections, making it difficult to stay online reliably. Some guests found the Sky WiFi service fiddly, particularly when using VPN connections, which could be inconvenient for business travelers. There were also comments about the lack of information regarding WiFi access in the rooms, complicating the process of getting connected. While the hotel attempts to offset costs by incorporating advertising within its free WiFi service, this approach was criticized for generating numerous alerts, detracting from the user experience. Overall, while there are moments of reliable service, improvements in connectivity and clearer instructions could enhance the overall experience for guests.
3 Star
The Cock Hotel by Greene King Inns receives mixed reviews but carries several highlights worth noting. Many guests appreciate its charming character and the friendly, helpful staff who offer a warm welcome and efficient check-in. The historical aspect of the old coaching inn adds a unique touch, blending well with the traditional ambiance of the town. Guests have highlighted the comfort and cleanliness of the rooms, along with good food that provides great value for money.
On the downside, the hotel shows signs of wear and tear with a noticeable need for refurbishment, particularly in the rooms and bathrooms. Some guests mentioned that the furniture is in poor condition and the hotel could benefit from fresh paint and new bathroom fixtures. Additionally, the bar and hotel being locked up by 10 pm was inconvenient for those returning late in the evening.
Overall, this three-star hotel offers a pleasant stay with comfortable accommodations and exemplary service from staff, though it could definitely use some maintenance and updates to elevate the overall guest experience.
Accessible
The Cock Hotel by Greene King Inns offers a mix of conveniences and challenges for guests with disabilities. On the positive side, the hotel boasts a good parking facility and free parking at the rear, which is a significant advantage. Its location is also highly convenient, especially for those wanting to be close to friends or nearby attractions. Guests have praised the character of the hotel and the niceness of the staff, both of which contribute to an overall pleasant experience.
However, the hotel does present accessibility issues. There is no elevator, making it difficult for guests to carry luggage up narrow staircases and challenging for older visitors or those with breathing difficulties. Additionally, bathrooms lack handles, which can be problematic for those needing extra support. Despite these drawbacks, the dated rooms do not seem to be a significant deterrent for most guests.
No, Cock Hotel by Greene King Inns doesn't have any pool.
No, a spa isn't available at Cock Hotel by Greene King Inns.
No, Cock Hotel by Greene King Inns doesn't allow dogs.
No, parking facilities aren't available at Cock Hotel by Greene King Inns.
No, Cock Hotel by Greene King Inns doesn't have a gym.