Queens Hotel
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Summary of reviewsQueens Hotel in Stonehaven garners high marks for its exceptional location on the main street, offering easy access to the town center, shops, local amenities and a variety of dining options. Guests appreciate its convenience for exploring key attractions such as Dunnottar Castle and the beach and commend the spacious, dog-friendly studio apartments and the friendly, helpful staff.
While breakfast offerings have been inconsistent with several guests finding no breakfast available upon arrival and some suggesting nearby alternatives like Greggs, positive remarks were made when breakfast was served by the hotel’s first-class chef. However, this inconsistency has been disappointing for many.
As for dinner, the lack of evening meals at the hotel has been a downside, but guests have found excellent dining options nearby and received helpful recommendations from the bar manager.
Feedback on the rooms is mixed; on the positive side, they are described as clean, cozy and equipped with comfortable beds and modern amenities. The provision of tea, coffee and good Wi-Fi enhances the experience for many. However, some guests noted issues such as outdated and cramped rooms, small and outdated bathrooms and occasional noise disturbances.
Cleanliness receives mixed reviews. While many guests found their rooms clean and well-maintained with good Wi-Fi, others encountered issues such as stale smoke smells, dust and even leftover food.
The hotel staff is consistently praised for being lovely, friendly and helpful with several guests noting their efforts to go above and beyond to enhance their stay. The warm atmosphere is further enriched by the welcoming nature of local residents.
Finally, the hotel's beds have mixed reviews; while many find them comfortable and appreciate the clean, cozy bedding, others report issues with the beds being too soft, hard, saggy or noisy.
Overall, Queens Hotel's excellent location, friendly staff and cozy atmosphere make it a solid choice for visitors to Stonehaven, though some areas like breakfast consistency, room updates and in-house dining options have room for improvement.
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While breakfast offerings have been inconsistent with several guests finding no breakfast available upon arrival and some suggesting nearby alternatives like Greggs, positive remarks were made when breakfast was served by the hotel’s first-class chef. However, this inconsistency has been disappointing for many.
As for dinner, the lack of evening meals at the hotel has been a downside, but guests have found excellent dining options nearby and received helpful recommendations from the bar manager.
Feedback on the rooms is mixed; on the positive side, they are described as clean, cozy and equipped with comfortable beds and modern amenities. The provision of tea, coffee and good Wi-Fi enhances the experience for many. However, some guests noted issues such as outdated and cramped rooms, small and outdated bathrooms and occasional noise disturbances.
Cleanliness receives mixed reviews. While many guests found their rooms clean and well-maintained with good Wi-Fi, others encountered issues such as stale smoke smells, dust and even leftover food.
The hotel staff is consistently praised for being lovely, friendly and helpful with several guests noting their efforts to go above and beyond to enhance their stay. The warm atmosphere is further enriched by the welcoming nature of local residents.
Finally, the hotel's beds have mixed reviews; while many find them comfortable and appreciate the clean, cozy bedding, others report issues with the beds being too soft, hard, saggy or noisy.
Overall, Queens Hotel's excellent location, friendly staff and cozy atmosphere make it a solid choice for visitors to Stonehaven, though some areas like breakfast consistency, room updates and in-house dining options have room for improvement.
Hotel near Golf Courses
Family Friendly Hotel
Cheap Hotel
Small Hotel
Guest Reviews
Queens Hotel in Stonehaven boasts an exceptional location, consistently praised by guests for its convenience and centrality. Positioned right on the main street, it offers easy access to the town center, shops, local amenities and a variety of dining options, including a nearby Greggs for a quick breakfast. The hotel is ideally situated for exploring the North East and other key attractions, such as the nearby harbour, hiking trails to Dunnottar Castle and the beach, which is just steps away. Many reviews highlight the hotel’s excellent value for money, complimenting the spacious, dog-friendly studio apartments and the friendly, helpful staff. The location is perfect for both relaxation by the sea and active exploration, making it a fantastic choice for visitors to Stonehaven.
Queens Hotel has received a range of feedback concerning its breakfast offerings. While guests have found the rooms comfortable, breakfast experiences have been notably inconsistent. Many visitors anticipated breakfast to be included, yet found it unavailable upon arrival, often without explanation. This has been especially disappointing for those who expected a certain level of service due to the information provided during booking.
Several reviews mention that the hotel has undergone changes in management and staffing, which may explain the lack of breakfast options and no chef being available. Guests have highlighted inconvenience due to the absence of breakfast, recommending nearby alternatives like Greggs for morning meals.
A few positive comments were made about the breakfast when available with mentions of a first-class chef and a pleasant breakfast experience. However, the inconsistency and limited availability have left several guests dissatisfied. Some found the breakfast too simple, consisting merely of toast and jam and felt it did not offer good value for the price charged.
Overall, while the hotel seems to strive for comfort in its accommodations, the breakfast service has been a significant area of concern with many guests hoping for a more reliable and value-driven dining experience.
The dinner situation at Queens Hotel presents a mixed bag for visitors. Currently, the hotel itself does not offer evening meals, leading to some disappointment among guests. The restaurant has been closed for several weeks, leaving guests to find dining options elsewhere. However, the area surrounding the hotel compensates for this shortfall. Nearby, guests have enjoyed local takeaways and have found good dining options around the harbor. The Bar manager provides helpful recommendations, pointing visitors towards several excellent local establishments, including a noted Indian restaurant. Despite the lack of in-house dining, there are ample opportunities to enjoy delicious and good-value meals within the vicinity.
Queens Hotel's rooms receive mixed feedback from guests. Positively, many reviewers note that the rooms are clean and cozy with some highlighting comfortable beds and modern features. Guests appreciate the provision of amenities like tea and coffee and those in studio apartments find them well-provisioned. The cleanliness of the rooms often meets expectations with regular housekeeping praised by some visitors. Recent changes in management give hope for future improvements.
However, numerous reviews mention that the rooms are small and outdated with some describing them as cramped and poorly maintained. The bathrooms, in particular, are frequently noted to be tiny, outdated and lacking proper facilities. Noise is a recurring issue, especially for rooms located above the bar or near noisy common areas. Several guests also point out issues with cleanliness, such as stained carpets and dirty windows, along with broken or defective features in the rooms.
Finally, the expectations set by online descriptions sometimes do not meet reality with some guests disappointed by the absence of advertised features like sea views or breakfast services. Despite these drawbacks, the hotel’s central location and potential for improvement remain key positives noted by visitors.
Guests have expressed mixed feelings about the beds at Queens Hotel. On a positive note, many found the beds to be comfortable, clean and enjoyable, often mentioning that the beds were comfy and provided a pleasant sleeping experience. Cleanliness of the bedding consistently received praise. However, some guests reported issues with the beds being too soft, too hard or saggy. Concerns were also raised about beds creaking with movement, being too small and overall discomfort due to worn-out or poor-quality mattresses. Despite these mixed reviews, when the beds were comfortable, they significantly contributed to an enjoyable stay for the guests.
Queens Hotel receives mixed reviews concerning cleanliness. Many guests found their rooms to be clean on arrival with clean towels and beautiful linen adding to the comfort. Several mentions highlight the cleanliness of the rooms with some describing the rooms as regularly cleaned to a very good standard and featuring good wifi. Friendly and helpful staff also add to the positive experience.
However, some guests encountered issues such as stale smoke smells, thick layers of dust and even old food left behind. Bathrooms did not always meet cleanliness standards with reports of leftover soaps and mouldy shower curtains. Additionally, there are mentions of dated facilities and unhoovered floors detracting from the overall experience. Despite these drawbacks, many found their accommodations tidy and the rooms, albeit small at times, comfortable.
Queens Hotel consistently receives high marks for its staff, who guests frequently describe as lovely, friendly and helpful. The check-in process is noted as easy and efficient, further adding to the warm welcome provided by the team. The bar staff also receive special praise for their attentiveness and friendliness, making visitors feel comfortable and well taken care of.
Guests particularly appreciate the staff's ability to go above and beyond, whether it’s offering local information or helping with special requests. Some guests even mentioned specific individuals who made their stay exceptional with a young man behind the bar singled out for his effort to exceed expectations.
While the majority of experiences highlight the outstanding service, there are a few mentions of rudeness and disorganization, suggesting occasional inconsistencies. Despite this, the overall sentiment remains highly positive, emphasizing the helpful and accommodating nature of the staff, who are often described as a credit to the hotel.
The friendly atmosphere extends beyond the staff with locals adding to the welcoming environment. This family-run hotel leaves guests feeling grateful, appreciated and eager to return.
Queens Hotel offers guests a comfortable stay with several commendable amenities. The rooms feature good TV options and a generous selection of tea and coffee, ensuring a cozy atmosphere. The facilities, overall, receive positive remarks with the hotel's free Wi-Fi being particularly appreciated by many guests. While a few reviews mentioned occasional issues with the Wi-Fi performance, the majority praised the internet connectivity as good or great. This balance of reliable Wi-Fi, complimentary refreshments and solid entertainment options makes for a satisfactory experience at Queens Hotel.
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Location
Breakfast
Several reviews mention that the hotel has undergone changes in management and staffing, which may explain the lack of breakfast options and no chef being available. Guests have highlighted inconvenience due to the absence of breakfast, recommending nearby alternatives like Greggs for morning meals.
A few positive comments were made about the breakfast when available with mentions of a first-class chef and a pleasant breakfast experience. However, the inconsistency and limited availability have left several guests dissatisfied. Some found the breakfast too simple, consisting merely of toast and jam and felt it did not offer good value for the price charged.
Overall, while the hotel seems to strive for comfort in its accommodations, the breakfast service has been a significant area of concern with many guests hoping for a more reliable and value-driven dining experience.
Dinner
Rooms
However, numerous reviews mention that the rooms are small and outdated with some describing them as cramped and poorly maintained. The bathrooms, in particular, are frequently noted to be tiny, outdated and lacking proper facilities. Noise is a recurring issue, especially for rooms located above the bar or near noisy common areas. Several guests also point out issues with cleanliness, such as stained carpets and dirty windows, along with broken or defective features in the rooms.
Finally, the expectations set by online descriptions sometimes do not meet reality with some guests disappointed by the absence of advertised features like sea views or breakfast services. Despite these drawbacks, the hotel’s central location and potential for improvement remain key positives noted by visitors.
Beds
Cleanliness
However, some guests encountered issues such as stale smoke smells, thick layers of dust and even old food left behind. Bathrooms did not always meet cleanliness standards with reports of leftover soaps and mouldy shower curtains. Additionally, there are mentions of dated facilities and unhoovered floors detracting from the overall experience. Despite these drawbacks, many found their accommodations tidy and the rooms, albeit small at times, comfortable.
Staff
Guests particularly appreciate the staff's ability to go above and beyond, whether it’s offering local information or helping with special requests. Some guests even mentioned specific individuals who made their stay exceptional with a young man behind the bar singled out for his effort to exceed expectations.
While the majority of experiences highlight the outstanding service, there are a few mentions of rudeness and disorganization, suggesting occasional inconsistencies. Despite this, the overall sentiment remains highly positive, emphasizing the helpful and accommodating nature of the staff, who are often described as a credit to the hotel.
The friendly atmosphere extends beyond the staff with locals adding to the welcoming environment. This family-run hotel leaves guests feeling grateful, appreciated and eager to return.
Wi-Fi
No, Queens Hotel doesn't have any pool.
No, a spa isn't available at Queens Hotel.
No, Queens Hotel doesn't allow dogs.
No, parking facilities aren't available at Queens Hotel.
No, Queens Hotel doesn't have a gym.
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