Potbank
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Summary of reviewsPotbank garners widespread acclaim for its prime location in the heart of Stoke, nestled within walking distance of numerous restaurants, shops and essential amenities, making it an excellent choice for both leisure and business travelers. Its unique blend of heritage and modernity, set on the historic Spode factory site, offers a charming experience enhanced by the convenience of an onsite restaurant and bar, plus free parking. Proximity to local attractions like Kings Hall, local bus routes, the main railway station, the Potbank Museum and Staffordshire University further adds to its appeal, particularly for tourists and special events.
The breakfast experience at Potbank, served at the onsite restaurant Quarter at Potbank, earns mixed yet largely positive reviews. Guests commend the full English breakfast's quality ingredients and the friendly staff, although the 10 am opening time and the need to book in advance pose minor inconveniences. The breakfast's trendy atmosphere and quality are appreciated, despite higher pricing and occasional logistical issues.
The onsite dining options extend to delightful evening meals, consistently praised for excellent food, extensive drinks and a charming atmosphere complemented by clean facilities and an inviting outdoor seating area. The standout feature is the amiable and attentive staff, creating an enjoyable dining experience that guests find convenient and memorable.
The rooms at Potbank frequently receive high praise for being spacious, clean and stylishly decorated with a unique industrial aesthetic. They are well-equipped with modern amenities, comfortable beds and fully functional kitchens. The accommodations cater to diverse needs, accommodating solo travelers, families and groups with many appreciating the self-catering facilities. Although some rooms are noted as compact, they are still perceived as cozy and practical, ideal for longer stays. The ease of self-check-in process and additional conveniences like separate seating areas and kitchenettes add to the overall positive experience.
Cleanliness is another strong point at Potbank with many guests lauding the spotless and well-maintained rooms, light and airy spaces and comfortable beds with quality linens. Clean and functional kitchen areas and bathrooms also receive high marks. However, occasional minor issues like finding other people’s hair in the bathroom or insufficient room supplies were mentioned but did not significantly detract from the overall cleanliness ratings.
Guest interactions with the staff are generally positive with many highlighting the team's friendliness and willingness to assist. Several guests specifically mentioned individuals like Sandra, the manager, for exceptional helpfulness. While most interactions were favorable, a few guests pointed out limited responsiveness at night or perceived inattentiveness from some staff members.
The beds receive mixed reviews but lean towards the positive with many guests finding them very comfortable, while a few mention preferences for softer or firmer mattresses. Minor complaints about old or noisy beds were noted but did not dominate the overall sentiment regarding sleep quality.
Potbank stands out for providing commendable value for money with budget-friendly accommodations and practical amenities like kitchenettes, making it a cost-effective choice for both short and extended stays. Despite minor operational issues, such as unclear signage and early bar closures, it remains a highly recommended option for those seeking an economical and comfortable stay with the added charm of a historical setting.
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The breakfast experience at Potbank, served at the onsite restaurant Quarter at Potbank, earns mixed yet largely positive reviews. Guests commend the full English breakfast's quality ingredients and the friendly staff, although the 10 am opening time and the need to book in advance pose minor inconveniences. The breakfast's trendy atmosphere and quality are appreciated, despite higher pricing and occasional logistical issues.
The onsite dining options extend to delightful evening meals, consistently praised for excellent food, extensive drinks and a charming atmosphere complemented by clean facilities and an inviting outdoor seating area. The standout feature is the amiable and attentive staff, creating an enjoyable dining experience that guests find convenient and memorable.
The rooms at Potbank frequently receive high praise for being spacious, clean and stylishly decorated with a unique industrial aesthetic. They are well-equipped with modern amenities, comfortable beds and fully functional kitchens. The accommodations cater to diverse needs, accommodating solo travelers, families and groups with many appreciating the self-catering facilities. Although some rooms are noted as compact, they are still perceived as cozy and practical, ideal for longer stays. The ease of self-check-in process and additional conveniences like separate seating areas and kitchenettes add to the overall positive experience.
Cleanliness is another strong point at Potbank with many guests lauding the spotless and well-maintained rooms, light and airy spaces and comfortable beds with quality linens. Clean and functional kitchen areas and bathrooms also receive high marks. However, occasional minor issues like finding other people’s hair in the bathroom or insufficient room supplies were mentioned but did not significantly detract from the overall cleanliness ratings.
Guest interactions with the staff are generally positive with many highlighting the team's friendliness and willingness to assist. Several guests specifically mentioned individuals like Sandra, the manager, for exceptional helpfulness. While most interactions were favorable, a few guests pointed out limited responsiveness at night or perceived inattentiveness from some staff members.
The beds receive mixed reviews but lean towards the positive with many guests finding them very comfortable, while a few mention preferences for softer or firmer mattresses. Minor complaints about old or noisy beds were noted but did not dominate the overall sentiment regarding sleep quality.
Potbank stands out for providing commendable value for money with budget-friendly accommodations and practical amenities like kitchenettes, making it a cost-effective choice for both short and extended stays. Despite minor operational issues, such as unclear signage and early bar closures, it remains a highly recommended option for those seeking an economical and comfortable stay with the added charm of a historical setting.
Aparthotel for Honeymoon
Aparthotel with Free Wi-Fi
4-Star Aparthotel
Information provided by the hotelThe Tower/Bridal Suite is creatively designed over three floors.
It is ideal for dinner parties, meeting room, a perfect place for spending time with family and friends and the most unique, romantic Bridal Suite in Stoke-On-Trent.
Featuring a kitchen, a lounge area, bed with Mosaic headboard, ensuite, free standing bath and multipurpose dining area to seat up to 16 people.
It is ideal for dinner parties, meeting room, a perfect place for spending time with family and friends and the most unique, romantic Bridal Suite in Stoke-On-Trent.
Featuring a kitchen, a lounge area, bed with Mosaic headboard, ensuite, free standing bath and multipurpose dining area to seat up to 16 people.
Guest Reviews
Potbank enjoys widespread praise for its prime location, which stands out as its most lauded feature. Nestled in the heart of Stoke, the hotel is conveniently positioned within walking distance of numerous restaurants, shops and essential amenities, making it an excellent choice for both leisure and business travelers. The proximity to Kings Hall, local bus routes and the main railway station is highly appreciated by guests, enhancing accessibility and ease of travel.
Spanning the historic Spode factory site, Potbank offers a blend of heritage and modernity that guests find unique and charming. The convenience of a downstairs restaurant and bar, along with free on-site parking, adds to the appeal. The hotel's vicinity to the Potbank Museum and Staffordshire University makes it an ideal spot for tourism and special events like graduations.
The spacious, stylish and clean rooms, coupled with very comfortable beds and welcoming, professional staff, significantly contribute to the positive reviews. The ease of access to local attractions and the charming, quirky decor further enhance its allure. Though some reviews hint at the surrounding area being a bit run down, the overall consensus underscores Potbank as a comfortable, well-placed hotel perfect for various visits.
The breakfast experience at Potbank has received varied feedback from guests. The onsite restaurant, Quarter at Potbank, offers a lovely full English breakfast with quality ingredients and friendly staff, making it a popular choice. Guests appreciated the restaurant's convenient location, trendy atmosphere and overall great meals, including both breakfasts and lunches. However, it's important to note that the restaurant opens for breakfast at 10 am, which can be limiting for those with early morning plans. Additionally, some guests mentioned the need to book breakfast in advance due to its popularity, although this wasn't always made clear, leading to some frustrations. While the onsite breakfast was praised for its quality and sizeable portions, the pricing was noted as being somewhat high. For those unable to secure a spot, nearby alternatives such as The Wheatsheaf pub are available. Despite these minor logistical issues, the overall sentiment toward the breakfast experience at Potbank remains largely positive.
Potbank offers a delightful dining experience with its on-site restaurant and bar that guests consistently praise. The restaurant downstairs is noted for its excellent food and bar facilities, providing both convenience and quality for guests staying in the apartments above. Diners frequently mention the fabulous meals and extensive drinks and cocktail menu. The restaurant’s atmosphere, enhanced by lovely clean facilities and a charming outdoor seating area, receives high commendations. The standout feature for many visitors is the friendly and amazing staff, contributing to an overall pleasant dining experience. Although breakfast service starts later at 11 am, the evening meals are highlighted as particularly great. Overall, the restaurant at Potbank has earned a reputation for being a convenient and enjoyable part of the stay, blending great food and warm hospitality.
Potbank offers spacious, clean rooms that consistently leave guests pleasantly surprised. The accommodations are well-equipped with modern amenities, including comfortable beds, fully functional kitchens and clean, comfortable bathrooms. Many reviews highlight the stylish décor and the unique industrial aesthetic that pays homage to the local Stoke-on-Trent history. The rooms are described as light, airy and furnished with essentials suitable for both short and extended stays. Guests appreciate the additional convenience of self-catering facilities, making it easy to prepare meals and feel at home.
The hotel's configuration is ideal for various types of stays, from solo travelers to families. The apartments and rooms provide plenty of space and good access to local amenities, adding to their appeal. Guests also commend the comfortable setup with features like separate seating areas, kitchenettes and full bathrooms. The ease of self-check-in and the friendly, helpful staff further enhance the overall positive experience.
While some rooms are noted to be compact, they are still viewed as cozy and tidy, packed with all necessary comforts. The setup is particularly favorable for those sharing space with friends or family, offering privacy and practicality.
Overall, Potbank's combination of comfort, cleanliness, uniqueness and practicality, along with its well-thought-out facilities, makes it a highly recommended choice for travelers seeking a home-like stay in a quirky, historical setting.
Potbank hotel offers mixed experiences when it comes to the comfort of their beds with many guests appreciating the comfort while a few have criticized them. A significant number of reviewers described the beds as comfy or very comfortable with some even calling them super comfortable and ridiculously comfy. Guests also found the pillows to be cozy and several highlighted that the rooms were clean with comfortable beds. However, there were recurring mentions of the beds being either too hard or too soft for certain preferences. Many guests found the mattresses to be less than ideal, citing issues like being old, lumpy, creaky or too basic.
Despite some reviews emphasizing discomfort, others praised the beds for allowing a good night's sleep. Some rooms had worn or ripped duvets and there were occasional criticisms about specific beds being extremely uncomfortable or too small, particularly in double rooms. Noise from bed springs was another minor inconvenience for some guests. Overall, while the majority of the feedback on the beds at Potbank is positive, there are areas for improvement to ensure a consistently comfortable experience for all guests.
Potbank receives high marks for its cleanliness and overall comfort in guest reviews. Many guests appreciated the spotless and well-maintained rooms, describing them as light, airy and spacious. The beds were frequently highlighted as comfortable with some mentioning the quality pillows and linens. The property often exceeded expectations for cleanliness with many guests commenting on the clean and functional kitchen areas and nice bathrooms.
The cleanliness of the facilities, including common areas like the washrooms and kitchenettes, was consistently praised. Positive remarks also extended to the number of toiletries and items provided, adding to the convenience of the stay. The staff received accolades for being friendly and efficient, contributing to a welcoming atmosphere.
However, there were occasional downsides noted. Some guests mentioned encountering other people's hair in the bathroom, which was a significant negative for them. A few reviews pointed out that while some rooms were great, others could be small or less clean than expected. Concerns about insufficient tea, coffee and milk in the rooms were also raised.
Overall, the cleanliness at Potbank is highly rated, providing a comfortable and pleasant stay for most guests. The positive guest experiences indicate that Potbank is committed to maintaining high standards, ensuring that visitors enjoy a clean, comfortable and well-equipped environment.
Nestled in a great location, Potbank boasts an impressive team that truly stands out based on guest feedback. The majority of the reviews highlight the friendliness and helpfulness of the staff, making visitors feel welcome from the moment they check-in. Several guests specifically praised Sandra, the manager, for being exceptionally helpful and many reviews mentioned that different staff members went above and beyond to assist, whether through friendly interactions or by providing useful local guides to shops, restaurants and takeaways.
Guests found the check-in process to be straightforward with some assistance from restaurant staff when needed. The overall atmosphere was noted as quirky and lovely with clean facilities, comfy beds and ample parking. While most of the interactions with the staff were positive, some guests did mention that the responsiveness was limited to phone and text messages, which was still managed well. However, a few reviews indicated issues with certain staff members who seemed preoccupied or uninterested, especially at night when reception was noted to be non-existent.
In summary, Potbank's staff is generally excellent, friendly and eager to help, contributing significantly to the overall positive experience of guests.
Potbank offers commendable value for money with its budget-friendly accommodation and practical amenities. The kitchenette stands out as a useful feature, allowing guests to prepare their own meals and further maximize the savings on their stay. Its affordability has earned praise with some guests noting it as a far better alternative to more expensive options like travel lodges.
The hotel is described as a comfortable and suitable choice for shorter stays, particularly for those visiting nearby attractions such as Alton Towers. Despite some basic offerings, it provides a satisfactory experience for the price, especially for larger groups as highlighted by positive remarks on its three-bed rooms.
However, Potbank is not without its drawbacks. Some guests found logistical aspects, such as the lack of clear signage and the unusual requirement for photo ID at check-in, confusing. Operational issues, like the bar closing earlier than advertised and the absence of food services, were also noted. These elements could potentially detract from the overall experience for some visitors. Nonetheless, for those seeking economical and straightforward lodging, Potbank remains a solid option.
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Location
Spanning the historic Spode factory site, Potbank offers a blend of heritage and modernity that guests find unique and charming. The convenience of a downstairs restaurant and bar, along with free on-site parking, adds to the appeal. The hotel's vicinity to the Potbank Museum and Staffordshire University makes it an ideal spot for tourism and special events like graduations.
The spacious, stylish and clean rooms, coupled with very comfortable beds and welcoming, professional staff, significantly contribute to the positive reviews. The ease of access to local attractions and the charming, quirky decor further enhance its allure. Though some reviews hint at the surrounding area being a bit run down, the overall consensus underscores Potbank as a comfortable, well-placed hotel perfect for various visits.
Breakfast
Dinner
Rooms
The hotel's configuration is ideal for various types of stays, from solo travelers to families. The apartments and rooms provide plenty of space and good access to local amenities, adding to their appeal. Guests also commend the comfortable setup with features like separate seating areas, kitchenettes and full bathrooms. The ease of self-check-in and the friendly, helpful staff further enhance the overall positive experience.
While some rooms are noted to be compact, they are still viewed as cozy and tidy, packed with all necessary comforts. The setup is particularly favorable for those sharing space with friends or family, offering privacy and practicality.
Overall, Potbank's combination of comfort, cleanliness, uniqueness and practicality, along with its well-thought-out facilities, makes it a highly recommended choice for travelers seeking a home-like stay in a quirky, historical setting.
Beds
Despite some reviews emphasizing discomfort, others praised the beds for allowing a good night's sleep. Some rooms had worn or ripped duvets and there were occasional criticisms about specific beds being extremely uncomfortable or too small, particularly in double rooms. Noise from bed springs was another minor inconvenience for some guests. Overall, while the majority of the feedback on the beds at Potbank is positive, there are areas for improvement to ensure a consistently comfortable experience for all guests.
Cleanliness
The cleanliness of the facilities, including common areas like the washrooms and kitchenettes, was consistently praised. Positive remarks also extended to the number of toiletries and items provided, adding to the convenience of the stay. The staff received accolades for being friendly and efficient, contributing to a welcoming atmosphere.
However, there were occasional downsides noted. Some guests mentioned encountering other people's hair in the bathroom, which was a significant negative for them. A few reviews pointed out that while some rooms were great, others could be small or less clean than expected. Concerns about insufficient tea, coffee and milk in the rooms were also raised.
Overall, the cleanliness at Potbank is highly rated, providing a comfortable and pleasant stay for most guests. The positive guest experiences indicate that Potbank is committed to maintaining high standards, ensuring that visitors enjoy a clean, comfortable and well-equipped environment.
Staff
Guests found the check-in process to be straightforward with some assistance from restaurant staff when needed. The overall atmosphere was noted as quirky and lovely with clean facilities, comfy beds and ample parking. While most of the interactions with the staff were positive, some guests did mention that the responsiveness was limited to phone and text messages, which was still managed well. However, a few reviews indicated issues with certain staff members who seemed preoccupied or uninterested, especially at night when reception was noted to be non-existent.
In summary, Potbank's staff is generally excellent, friendly and eager to help, contributing significantly to the overall positive experience of guests.
3 Star
The hotel is described as a comfortable and suitable choice for shorter stays, particularly for those visiting nearby attractions such as Alton Towers. Despite some basic offerings, it provides a satisfactory experience for the price, especially for larger groups as highlighted by positive remarks on its three-bed rooms.
However, Potbank is not without its drawbacks. Some guests found logistical aspects, such as the lack of clear signage and the unusual requirement for photo ID at check-in, confusing. Operational issues, like the bar closing earlier than advertised and the absence of food services, were also noted. These elements could potentially detract from the overall experience for some visitors. Nonetheless, for those seeking economical and straightforward lodging, Potbank remains a solid option.
No, Potbank doesn't have any pool.
No, a spa isn't available at Potbank.
No, Potbank doesn't allow dogs.
No, parking facilities aren't available at Potbank.
No, Potbank doesn't have a gym.
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