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Summary of reviewsScandic Grand Central in Stockholm stands out primarily for its excellent location, providing travelers with unparalleled accessibility to the city's major attractions and transport hubs. Situated near the central station and the Arlanda Express, the hotel is minutes away from shopping streets, restaurants and various iconic sites, making it a prime choice for guests planning to explore Stockholm.
Breakfast at Scandic Grand Central is frequently celebrated, offering an extensive and varied buffet catering to diverse dietary preferences. The quality and selection are often described as substantial and among the best experienced by guests. Despite occasional overcrowding, the breakfast maintains its reputation as a highlight of the stay.
Dining at the hotel's on-site restaurant and bar also garners high praise for quality, particularly breakfast and dinner options, although some logistical challenges such as crowded spaces and slow service during peak times were noted. Nevertheless, the vibrant pub and cozy bar area provide a pleasant retreat for guests.
Room accommodations receive largely positive reviews with many guests appreciating the spacious, clean and comfortable rooms, featuring modern decor and practical amenities. Larger family rooms and junior suites are especially praised. However, there are mentions of smaller, less desirable rooms, particularly those in the basement or without windows and occasional maintenance and cleanliness issues.
The cleanliness of the hotel is generally well-regarded, although consistency in cleaning services could be improved. Many public areas and rooms are described as clean and tidy, contributing to a comfortable atmosphere.
The hotel's staff receives significant commendation for their friendliness and professionalism. Guests frequently note the welcoming and accommodating reception, along with attentive and courteous service across various hotel departments, which enhances the overall positive guest experience.
Wi-Fi at Scandic Grand Central is mostly well-received for its high-speed and reliable connections, although some guests faced connectivity issues in certain areas, suggesting room for improvement in consistency.
The gym is well-equipped and clean, but its basement location and lack of fresh air are seen as drawbacks. Despite these issues, it serves as a useful amenity for guests.
Parking options around the hotel are available and convenient with valet services and charging stations for electric vehicles. However, high costs and sometimes limited availability can pose challenges.
Families find Scandic Grand Central particularly welcoming with spacious rooms and a family-friendly atmosphere. Special amenities and safe zones cater to children, ensuring a pleasant stay for all family members.
Overall, Scandic Grand Central offers a harmonious blend of convenience, comfort and excellent service, making it a highly recommended option for travelers visiting Stockholm. Show more
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Hotel Taking Steps Towards Sustainability
As part of the Scandic Hotels group, Scandic Grand Central is Nordic Swan Ecolabel certified. This certification ensures adherence to strict environmental standards for energy consumption, waste, water, and the use of eco-labeled chemicals.
Family Friendly Hotel
Being part of the Scandic chain, it likely provides standard family-oriented amenities. Its central location is ideal for families wanting to explore Stockholm.
Hotel near Nightlife Spots
Scandic Grand Central is centrally located on Kungsgatan, placing guests within easy reach of Stockholm's nightlife scene. The hotel itself offers a lively atmosphere and is close to many bars and clubs.
Business Hotel
Scandic Grand Central offers convenient access to transportation and business districts. It features modern meeting facilities, comfortable accommodations, and a central location ideal for travelers.
Hotel with Parking
This hotel offers parking and is located in the heart of Stockholm.
EV charging stations
4-Star Hotel
Scandic Grand Central is located close to Stockholm Central Station. It offers modern rooms and easy access to city attractions, making it a convenient choice for travelers.
Hotel with EV Charging Stations
Luxury Hotel
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Accessible Hotel
Hotel with Gym
Room Types
Superior Twin RoomSpacious and modern room with an arm chair or sofa. Also offers a flat-screen TV and coffee/tea making facilities.
Extra beds are not possible in this room.
Standard Twin RoomModern and stylish room with a flat-screen TV and desk.
Extra beds are not possible in this room.
Economy Single RoomModern and compact room that has a flat-screen TV and desk. Some feature city views.
Extra beds are not possible in this room.
Single Room without WindowCompact and stylish room with a flat-screen TV, desk and is without an in-room window.
Extra beds are not possible in this room.
Superior Family RoomSpacious and modern room that offers a sofa bed, as well as coffee/tea making facilities. Some feature a balcony with city or courtyard views.
The 3rd person is accommodated on the sofa bed.
Junior SuiteThis suite consists of 1 bedroom, a seating area and 1 bathroom with a bath or a shower and a hairdryer. The suite provides a tea and coffee maker, a dining area, a safe deposit box, a sofa, as well as a flat-screen TV. The unit offers 2 beds.
Superior King RoomThe double room offers a tea and coffee maker, a safe deposit box, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has parquet floors, heating and a flat-screen TV. The unit has 1 bed.
Twin Room without WindowThe twin room offers a safe deposit box, parquet floors, as well as a private bathroom featuring a bath or a shower and a hairdryer. This twin room features heating and a flat-screen TV. The unit offers 2 beds.
Double Room without WindowThe double room provides a safe deposit box, parquet floors, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features heating and a flat-screen TV. The unit offers 1 bed.
Queen RoomThe unit has 1 bed.
Superior Extra RoomThe unit has 2 beds.
SuiteThe suite offers a minibar. The unit offers 3 beds.
Guest Reviews
8.1
Very Good
Location
Scandic Grand Central in Stockholm boasts an exceptional location, making it a prime choice for travelers aiming to explore the city. Situated near the central station and the Arlanda Express, it offers seamless transportation connections. Guests rave about its proximity to shopping streets, restaurants and various iconic city points, all accessible within a short walking distance. The hotel's central position facilitates easy access to Gamla Stan, the old town and other crucial areas of interest. Additionally, the vicinity features a variety of cafes, convenience stores and dining options. Its strategic location ensures that everything from local attractions to transport hubs is just minutes away. For those arriving by train or looking to explore Stockholm on foot, the hotel’s placement is praised as unbeatable.
Breakfast
The breakfast experience at Scandic Grand Central appears to be one of its standout features, frequently praised for its quality, variety and richness. Guests frequently mention the extensive and delicious breakfast buffet, which offers a wide selection of both hot and cold items, catering to various dietary preferences, including options for vegetarians and vegans. The breakfast is described as substantial, fulfilling and even lavish with many noting it as one of the best they've encountered.
Valuable details include the presence of freshly squeezed juices, gluten-free products and even a variety of yogurt accessories. The breakfast offerings are diverse with plentiful options that ensure there's something for everyone and the buffet's range is often highlighted as exceptional, rich and top-notch.
Many reviewers appreciate the organized setup and the pleasant dining areas, even noting special settings like having breakfast in a theater space as a unique and enjoyable experience. While the dining experience is typically satisfying, a few guests pointed out occasional overcrowding and the need for more seating during peak times. In some reviews, minor issues such as the preference for more vegan options or the desire for a consistently tidy dining room were noted. However, these concerns seem to be the exception rather than the norm.
In summary, the breakfast at Scandic Grand Central is frequently celebrated for its variety, quality and superb execution, making it a highly recommended aspect of the stay.
Dinner
The dining experience at Scandic Grand Central offers some delightful aspects for guests, particularly when it comes to breakfast and the quality of food served at their on-site restaurant. Many guests enjoyed their meals, praising the breakfast, lunch and especially the dinner options, which were often described as delicious and top-notch. The cocktails served at the bar garnered high praise with visitors highlighting the great selection of drinks and the pleasant atmosphere of the bar area itself.
However, some logistical challenges were noted. Breakfast can be quite crowded and occasionally chaotic, making it less enjoyable for some visitors. Evening dining also faced issues with reports of food not being served promptly and occasional missing items during dinner service. The restaurant's popularity often leads to it being fully booked and guests were sometimes turned away due to a lack of staff. Limited menu options and high prices for drinks were also points of critique.
Despite these setbacks, the vibrant pub and bar area provided a nice retreat for those wanting to unwind after a day of sightseeing, although some were disappointed by the early closure times and the lack of dinner service on certain days. The overall sentiment is positive, but those interested in dining at the hotel might need to plan ahead and manage expectations regarding peak times and service availability.
Rooms
The guest reviews for Scandic Grand Central paint a diverse picture of the hotel's room accommodations. Positive highlights emphasize that many rooms are spacious, clean and comfortable, often featuring modern decor and beautiful designs. Guests frequently appreciated the comfortable beds, practical and well-maintained furnishings and clean bathrooms.
Several reviews noted that rooms were quiet, offering a peaceful stay and some highlighted great city views and ample natural light. The larger rooms, such as junior suites and family rooms, were especially praised for their size and suitability, particularly when traveling with children. Room ventilation and climate control were generally well-regarded with some rooms benefiting from adjustable temperature controls.
On the downside, there were recurrent mentions of smaller rooms, some of which were described as cramped or claustrophobic, especially those located in the basement or without windows. The lack of storage space and wardrobe options was a common grievance, making it challenging for guests to manage their clothes and personal items. Some bathrooms were reported to have cleanliness issues, such as scum and mold and occasional maintenance problems like broken light fixtures or poor ventilation were noted.
Overall, while the Scandic Grand Central seems to excel in providing large, beautiful and clean rooms with comfortable amenities, potential guests should be aware of the variance in room sizes and the occasional report of cleaning and maintenance issues. The overall experience appears to be largely positive, particularly when staying in the larger and more modern rooms.
Beds
Guest reviews for the beds at Scandic Grand Central mainly highlight the comfort and quality of the sleeping arrangements. Many guests found the beds to be very comfortable with numerous mentions of soft and cozy mattresses that provided a restful night's sleep. The hotel's use of comfortable linen and spacious beds further contributed to a positive sleep experience for most visitors.
However, not all reviews were entirely positive. Some guests found the mattresses too soft, which affected their overall comfort. Comments about the pillows suggested they were sometimes too soft or too high, impacting sleep quality for a few guests. Additionally, sofa beds and extra beds received less favorable feedback, being described as uncomfortable and of poor quality.
Though a minority mentioned issues like hard or cold beds or beds not being up to their usual standards, the predominant sentiment remains favorable. Special mentions of beds with adjustable features add a touch of modern convenience that appeals to those seeking a customizable sleep experience. Overall, the hotel seems to excel in providing comfortable main beds, albeit with some room for improvement in secondary bedding options.
Cleanliness
Scandic Grand Central offers a mixed experience when it comes to cleanliness. Many guests have praised the hotel for its clean, well-maintained and stylish rooms, noting that the accommodations are generally clean, tidy and comfortable with fresh bathrooms and a cozy atmosphere. Shared spaces like the hallways and common areas are also frequently described as clean and tidy.
However, some guests have reported issues with cleanliness, particularly concerning dust and stains across various surfaces, including carpets in the hallways and floors in the rooms. The cleaning service, which is provided upon request, sometimes falls short with several instances of rooms not being cleaned properly before check-in or not tidied despite requests. Specific areas, such as bathrooms, have been highlighted for needing more thorough cleaning with mentions of mold and dust in corners and fixtures.
Overall, while many reviews emphasize clean and comfortable rooms, the consistency of the cleaning service appears to require improvement to meet the expectations of all guests.
Staff
Scandic Grand Central Hotel receives high praise for its exceptionally friendly and helpful staff. The reception team stands out with their welcoming and accommodating nature, ensuring a smooth check-in experience and addressing guest needs efficiently. The breakfast staff also leave a positive impression, contributing to a pleasant dining atmosphere with their attentiveness and support.
Guests frequently note the overall atmosphere of the hotel, which is enhanced by the cordiality and service-minded approach of the employees. From the kind and professional service at the front desk to the efficient and courteous dining and kitchen personnel, the commitment to customer satisfaction is evident.
The hotel staff's readiness to assist, even in less than ideal circumstances—like room changes or handling misplaced luggage—is appreciated by many visitors. Despite some occasional lapses in organization or misunderstandings, the general sentiment is that the staff go above and beyond to ensure a comfortable and memorable stay.
Overall, the consistent friendliness, professionalism and willingness to help displayed by the Scandic Grand Central team make it a highly recommended choice for travelers seeking excellent service and a welcoming environment.
Wi-Fi
At Scandic Grand Central, the Wi-Fi experience received varied feedback from guests. On the positive side, travelers often appreciated the free Wi-Fi service, describing it as fast, high-speed and generally reliable. The setup process for connecting to the Wi-Fi was praised for its ease and many found the connection quality to be strong and stable, particularly in public areas of the hotel.
However, there were notable issues highlighted by other visitors. Some guests encountered weak or intermittent signals, especially in certain parts of the hotel, such as single rooms located in the basement. There were multiple reports of the Wi-Fi not working properly or being completely unavailable for extended periods, including one instance of no connectivity for three days. Problems with the internet connection were also noted during peak hours, resulting in slow speeds and difficulties connecting with certain devices, such as Apple iPhones.
Overall, while many guests were satisfied with the Wi-Fi quality at Scandic Grand Central, others faced significant challenges, suggesting that the Wi-Fi performance could benefit from further improvements to ensure a more consistent and reliable experience throughout the hotel.
Gym
The gym at Scandic Grand Central presents a mix of positive features and notable drawbacks. Guests frequently highlight that the gym is well-equipped with all essential machines and offers good services, making it quite satisfactory for workouts. The facilities, including clean changing rooms, showers and saunas, have been appreciated. Additionally, the gym space, though small, is described as nice, clean and maintained with a range of necessary fitness equipment.
However, the gym's location is a recurrent point of contention; placed in a distant basement, it is often hard to find and can feel like navigating a maze. The lack of windows and fresh air further complicate this issue, making the space feel cramped and too hot at times. Some guests also emphasized that the gym requires better air circulation and regular maintenance. Despite these concerns, the gym remains a useful amenity for hotel guests looking to stay active during their stay.
Parking
Scandic Grand Central offers a mixed experience when it comes to parking. On the positive side, there are good parking options available, including several nearby parking garages and off-street parking. Guests have easy access by car with ample and secure parking spaces nearby. Many found the availability of public parking nearby convenient and the hotel even offers valet services. For those with electric vehicles, charging stations are accessible, although finding them can be somewhat tricky.
However, there are also notable downsides. Parking at Scandic Grand Central can be expensive with high fees that some guests found problematic. Limited parking space and small parking areas can make it challenging to find a spot, especially overnight. There is no onsite parking, which means guests need to rely on nearby parking facilities and this can sometimes be confusing and inconvenient due to different rate zones. While there are options available, finding suitable parking can be an issue and the hotel charges for parking services.
Overall, while there are secure and convenient parking options near Scandic Grand Central, the cost and availability can be a drawback for some travelers.
EV charging stations
Scandic Grand Central offers several convenient options for guests with electric vehicles. There are EV charging stations available on site, including charging points for electric cars. While these facilities are appreciated, they can sometimes be fully occupied, so it may require some patience to find an available spot. For those planning longer stays, the hotel ensures that EV charging needs are organized. Additionally, the hotel’s location is highly convenient, being close to the airport and next to the central train station, making travel logistics a breeze. Despite the limited number of chargers, the availability of on-site charging points is a significant benefit for guests driving electric vehicles.
Family
Scandic Grand Central offers a genuinely family-friendly experience with a wide range of amenities and spacious accommodations tailored for families. The rooms, especially the family rooms and junior suites, are large and well-suited for families traveling with toddlers or infants. Guests frequently highlight the ample space, noting that the setup comfortably fits multiple family members, including provisions like baby cots and sofabeds.
The hotel's ambiance is praised as family-friendly with children particularly enjoying their stays. Family-oriented services and activities ensure that both kids and parents have a great time. The environment is safe for families with thoughtful amenities like family-safe zones and a generally cozy, welcoming atmosphere.
The breakfast receives positive mentions with options catering to various dietary needs, including gluten-free and vegan selections, making it easier for families with specific requirements. The big lobby and well-maintained family areas provide ample space for relaxation without feeling overcrowded.
While the hotel excels in many areas, there are minor areas for improvement. Some guests mentioned issues such as broken air conditioning in family rooms and occasional inconveniences related to room migration. Despite these small drawbacks, the overall feedback underscores that Scandic Grand Central is an excellent choice for family vacations, offering a comfortable and enjoyable stay with a prime location close to key attractions.
Nightlife
The Scandic Grand Central is perfectly situated for those who thrive in vibrant nightlife scenes. Located near Arlanda and Central Station, this hotel offers easy access to the city's bustling nightlife and is within walking distance to most city center destinations. For theater lovers, proximity to Oscarsteatern is a bonus.
The area is brimming with lively bars, pubs and nightclubs, making it an excellent choice for party-goers and night owls. Visitors can enjoy a variety of nightlife options from cozy bars to rowdy clubs and the nightlife is frequently described as fun and strong. The hotel's own bar and restaurant have a lovely evening atmosphere, offering excellent food and cocktails.
However, the neighborhood's energetic nighttime activity comes with its share of noise. Street noise, especially from clubs right next door that play music until the early hours, can be quite loud, which might be a drawback for those seeking a quieter stay. Noise from guests and the nearby leisure area's busy atmosphere can also disrupt sleep, indicating a potential challenge with soundproofing.
Overall, the Scandic Grand Central is ideal for those who want to be in the heart of the city's social nightlife while enjoying easy access to various city attractions and public transport. Just be prepared for the lively and sometimes noisy environment that comes hand-in-hand with its prime nightlife location.
Business
The Scandic Grand Central is a highly recommended hotel for business travelers, offering a variety of amenities and services tailored to meet their needs. Guests consistently appreciate the free Wi-Fi and included breakfast, which are key benefits for those on work trips. The hotel’s central location within walking distance from the city center and close to the business district, makes it a convenient choice for professionals.
Business-oriented facilities such as meeting rooms, conference rooms and a business center are available, ensuring a productive stay. Moreover, the rooms are designed with functionality in mind, featuring sufficient power outlets and comfortable workspaces. While some reviews highlight the spacious and comfortable facilities, others note the presence of functional furniture and well-equipped bathrooms, making the stay pleasant and efficient.
The hotel also provides a quiet atmosphere, which is crucial for work-related stays and has a secure luggage storage area, adding an extra layer of convenience and safety. Business travelers arriving from Arlanda Airport will find the location practical, given the proximity to the train station and the airport bus service.
However, there are a few minor drawbacks noted, such as the absence of an ironing service, which some guests found disappointing. Despite this, the overall sentiment is that the Scandic Grand Central is an ideal choice for business travel, offering a good balance of comfort, functionality and location.
Accessible
Scandic Grand Central offers a range of accessibility features that make it a suitable choice for guests with disabilities. The hotel is equipped with easy access routes and wheelchair-accessible facilities, ensuring that both public areas and rooms are designed to accommodate those with special needs. Guests have noted the presence of accessible features such as ramps and lifts, which enhance mobility throughout the hotel. The availability of handicap-friendly amenities and accommodations further contributes to a comfortable stay for disabled guests.
The hotel's location also garners positive feedback for its accessibility, making it convenient for city exploration. Visitors appreciated the considerate and polite staff, who were proactive in addressing and fulfilling accessibility requests. Although it was mentioned that finding a table can be challenging for groups with wheelchair users and the absence of specific HCP rooms was noted, overall, the feedback highlights a disabled-friendly environment. Scandic Grand Central's blend of accessible facilities and a prime location makes it a commendable choice for travelers with disabilities.
Honeymoon
Scandic Grand Central offers a warm and inviting atmosphere, ideal for newlyweds seeking a cozy and romantic escape. The hotel's stunning decoration and thoughtful touches, praised by many honeymooning guests, contribute to creating a memorable experience. Spacious, light and airy rooms provide the perfect setting for a lovely honeymoon, enhanced by special amenities tailored for such occasions. Guests particularly appreciate the honeymoon suite for its romantic setup, making it a perfect choice for honeymoon stays. Despite occasional noise, the overall charm and special touches make this location a delightful spot for couples celebrating their new life together.
Romantic
Scandic Grand Central offers a truly romantic experience perfect for couples seeking a cozy and intimate getaway. From its quirky and unique charm to its beautiful and alluring ambiance, this hotel creates an ideal setting for romance. The decor and atmosphere are thoughtfully designed to cater to romantic stays, making it a lovely place to share with a significant other.
Couples will appreciate the romantic room decor and the overall couple-friendly atmosphere of the hotel. The location in the city center adds an extra layer of allure, providing picturesque views that enhance the romantic vibe. Guests highlight the hotel's spacious, airy and clean rooms that contribute to a cozy and relaxing environment. The combination of a beautiful setting and thoughtful design makes Scandic Grand Central a perfect choice for date nights and romantic trips alike.
Dog Friendly
Scandic Grand Central in Stockholm is a haven for those traveling with pets, offering a welcoming and accommodating environment for furry companions. The hotel allows dogs and other pets in rooms with a range of dog-friendly services that ensure a cozy stay. Guests appreciated the dog-friendly policy and design, which made it easy for pets to live comfortably alongside their owners. The lobby and other spaces were noted to be pet-friendly and helpful amenities like water bowls were provided.
However, reviews also highlighted some concerns. Issues like a wet dog smell and dirty carpets were mentioned, indicating that sometimes the cleanliness of pet-specific areas could be improved. Despite this, many felt that the overall experience for both pets and owners at Scandic Grand Central was positive, noting that their dogs enjoyed the stay and had fun. The surrounding area even offers dog parks, enhancing the pet-friendly appeal of the hotel.
Overall, Scandic Grand Central stands out for its supportive policies and handy amenities for travelers with pets, although there’s room for improvement in maintaining cleanliness in some pet-designated areas.
No, Scandic Grand Central doesn't have any pool.
No, a spa isn't available at Scandic Grand Central.
Yes, Scandic Grand Central welcomes dogs.
Yes, parking facilities are available at Scandic Grand Central.