Quality Inn & Suites
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Summary of reviewsOverall, guests have had a positive experience staying at Quality Inn & Suites. The highlight of the hotel is the amazing pool and hot tub, which are clean and well-maintained with fresh towels always available. Although some guests noted that the pool could have been warmer, it was still great for a refreshing dip or a fun time with the kids. Despite pandemic regulations, guests still enjoyed their time at the hotel, even though the pool and breakfast were closed during some stays. While some guests experienced a cold hot tub or freezing pool, these were rare occurrences. All in all, the pool is a fantastic amenity for a relaxing and enjoyable stay at Quality Inn & Suites.
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Hotel with Spa
Nestled in the charming town of Stillwater, the GrandStay Hotel & Suites is a haven of relaxation for those seeking a rejuvenating retreat. The hotel's spa offers a range of wellness facilities including a tranquil whirlpool, perfect for soothing sore muscles and unwinding after a day of exploration. With an indoor swimming pool where they can enjoy an invigorating swim, guests can take a break from their busy schedules and indulge in some much-needed rest and relaxation. Whether visiting Stillwater for business or leisure, a stay at the GrandStay Hotel & Suites spa is the perfect way to escape the hustle and bustle of daily life.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Quality Inn & Suites is a great place to stay for those who want to explore the charming town of Stillwater. Located close to downtown, this hotel's convenient location provides easy access to plenty of things to do nearby. Guests love the ideal location with many noting that it was perfect for their specific event or family gathering. It's also located near major stores and shopping centers, providing a great value for the cost. The hotel is just a short drive away from the city's best restaurants and coffee shops. Overall, a clean, comfortable and reasonably priced hotel for your stay in Stillwater.
While some guests were disappointed by the lack of breakfast due to COVID-19 regulations, others appreciated the "grab and go" breakfast options such as muffins, yogurt, granola bars, apples and bottled water. Some guests felt let down by the lack of protein options and cold eggs, but overall the coffee was praised. Some found the continental breakfast to be lacking and wished for more options, while others didn't receive breakfast despite it being advertised on the website. Despite the mixed reviews, it's important to note that the hotel has adjusted their services to adapt to the pandemic and ensure the safety of their guests.
The GrandStay Hotel & Suites in Stillwater offers a range of room types, including some with in-room hot tubs. Many guests commented positively on the size of the rooms with some describing them as spacious and big. The rooms were generally clean and comfortable with fresh sheets and amenities like mini-fridges, microwaves and coffeemakers. While some guests noted issues with the rooms, like old age or lack of furniture, others praised the room's comfort and good size. Some guests did experience problems like uncleanliness, broken or missing items or unpleasant smells in their rooms. However, the hotel overall was clean and guests appreciated amenities like the lobby fireplace. In terms of location, some guests found the hotel close to the places they needed to be. Despite some issues, the hotel seems to offer a decent and comfortable stay for those visiting Stillwater.
When it comes to staying at Quality Inn & Suites, guests have had mixed opinions about the beds. Some have mentioned that they found the beds to be very comfortable with new and cozy pillows to add to the mix. They even mentioned that the room itself was spacious and clean. However, there have been a few guests who found the beds to be hard, very uncomfortable and horrible to sleep on. Some guests had trouble falling asleep and even equated the beds to sleeping on a piece of wood. Others found the bedding to be rough and uncomfortable, making their stay not worth the price. Additionally, some guests mentioned that the pull-out mattress was not comfortable either. Despite these few negative reviews, many guests have praised the beds for being comfortable and cozy, making it a great place to relax and rest easy.
Many guests have found 'Quality Inn & Suites' to be a clean and well-maintained property. The housekeepers have been described as great by some guests. The pool and hot tub were clean and relaxing, while the rooms and hallways smelled fresh. Guests have also appreciated the comfortable beds and clean sheets. However, some guests have reported moldy showers, stained bedspreads and dirty microwaves. Some rooms also had a musty smell and some parts of the property required maintenance. Despite a few negative comments, overall, the hotel appeared clean and many guests have had a positive experience with their stay.
Guests staying at Quality Inn & Suites had mostly positive experiences with the staff. Abdul, the manager, was frequently praised for his accommodating nature and the hotel's management as a whole was described as friendly. Most guests found the staff to be pleasant and helpful with the front desk staff receiving particular praise for their friendliness and personable demeanor. However, there were a few negative comments about certain staff members lacking customer service skills, being unhelpful and even rude. Nonetheless, guests were appreciative of staff members who went the extra mile, like Ashley at the front desk or the day manager who was thoughtful and accommodating. The hotel's IT helpline was also described as very helpful. Despite some occasional lapses in customer service, guests generally found the staff welcoming and willing to assist and the hotel itself was often described as clean and well-maintained.
One of the highlights of staying at Quality Inn & Suites is the amazing pool and hot tub. Guests have raved about how clean and well-maintained the pool area is with fresh towels always available. The pool is perfect for a refreshing dip or a fun time with the kids. Some guests have noted that the pool could have been warmer, but overall it was great. Unfortunately, due to pandemic regulations, the pool and breakfast were closed during some stays, but guests still enjoyed their time at the hotel. One thing to note is that some guests experienced a cold hot tub or freezing pool, but these seem to be rare occurrences. All in all, the pool is a fantastic amenity for a relaxing and enjoyable stay at Quality Inn & Suites.
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Breakfast
Rooms
Beds
Cleanliness
Staff
Pool
Yes, Quality Inn & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Quality Inn & Suites.
Yes, Quality Inn & Suites welcomes dogs.
No, parking facilities aren't available at Quality Inn & Suites.
No, Quality Inn & Suites doesn't have a gym.
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