Mercure Bergamo Aeroporto
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Summary of reviewsMercure Bergamo Aeroporto is lauded for its strategic location, ideal for travelers needing proximity to Bergamo Orio al Serio Airport and major highways, facilitating easy access to cities like Bergamo, Milan and Brescia. Though the industrial surroundings necessitate a car for easy navigation, the hotel compensates with clean, modern accommodations, friendly staff and convenient amenities suited for short stays and transit purposes.
The breakfast service boasts significant praise for its variety and quality, offering a wide selection of international and local options. While some guests find the breakfast expensive and modest, the overall variety and taste make it a valued offering. Similarly, the dinner at the hotel's restaurant is highly praised for its delicious local cuisine and good value, though occasional service issues are noted.
Rooms are generally appreciated for their spaciousness, cleanliness and modern furnishings with comfortable beds and effective soundproofing enhancing the stay's quality. Occasionally, guests report minor maintenance issues and noise disturbances from the hallways, but these are infrequent.
Cleanliness is consistently highlighted positively with diligent housekeeping ensuring rooms and common areas remain spotless. The staff frequently receive praise for their friendliness, professionalism and attentive service, significantly enhancing the guest experience.
The hotel's Wi-Fi is mostly reliable with good speed and coverage throughout the property, although occasional connectivity issues are noted. The gym facilities receive positive feedback for being well-equipped and the parking options are praised for their convenience, security and variety, including free outdoor and private underground parking.
Beds specifically are highlighted for their comfort, contributing to a pleasant sleep experience. The hotel’s adherence to quality service aligns with its four-star rating, though some guests perceive it as a strong three-star establishment due to minor flaws in services and amenities.
For business travelers, the hotel’s organized structure, meeting rooms, reliable Wi-Fi and convenient location make it a practical and efficient choice, underscoring its value for money and suitability for productive stays. Overall, Mercure Bergamo Aeroporto is a highly regarded hotel, particularly appreciated for its excellent service, strategic location and comfortable accommodations.
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The breakfast service boasts significant praise for its variety and quality, offering a wide selection of international and local options. While some guests find the breakfast expensive and modest, the overall variety and taste make it a valued offering. Similarly, the dinner at the hotel's restaurant is highly praised for its delicious local cuisine and good value, though occasional service issues are noted.
Rooms are generally appreciated for their spaciousness, cleanliness and modern furnishings with comfortable beds and effective soundproofing enhancing the stay's quality. Occasionally, guests report minor maintenance issues and noise disturbances from the hallways, but these are infrequent.
Cleanliness is consistently highlighted positively with diligent housekeeping ensuring rooms and common areas remain spotless. The staff frequently receive praise for their friendliness, professionalism and attentive service, significantly enhancing the guest experience.
The hotel's Wi-Fi is mostly reliable with good speed and coverage throughout the property, although occasional connectivity issues are noted. The gym facilities receive positive feedback for being well-equipped and the parking options are praised for their convenience, security and variety, including free outdoor and private underground parking.
Beds specifically are highlighted for their comfort, contributing to a pleasant sleep experience. The hotel’s adherence to quality service aligns with its four-star rating, though some guests perceive it as a strong three-star establishment due to minor flaws in services and amenities.
For business travelers, the hotel’s organized structure, meeting rooms, reliable Wi-Fi and convenient location make it a practical and efficient choice, underscoring its value for money and suitability for productive stays. Overall, Mercure Bergamo Aeroporto is a highly regarded hotel, particularly appreciated for its excellent service, strategic location and comfortable accommodations.
Hotel with Gym
This hotel features a fitness center with state-of-the-art equipment. The gym is accessible 24 hours a day, providing flexibility for workouts at any time.
4-Star Hotel
Situated near the airport, this hotel features modern and functional rooms, a fitness center, rooftop terrace, and a restaurant. It offers a comfortable and equipped option for travelers with airport proximity.
Business Hotel
Hotel with Parking
Accessible Hotel
About Mercure Bergamo Aeroporto
License: 016207-ALB-00003, IT016207A1DOGTMTZP
Guest Reviews
Location
While it serves exceptionally well for those with early morning or late-night flights, the surrounding industrial area can feel remote and a bit isolated, necessitating a car for convenient navigation. The lack of public transportation and limited taxi options can be a downside, particularly for travelers without their vehicle. The proximity to a highway facilitates easy commuting, but the industrial setting might not cater to those seeking an urban experience or convenient leisure walks.
Despite these occasional inconveniences, the hotel is praised for its clean, modern accommodations, friendly staff, convenient parking and an overall environment that caters well to short stays and transit purposes. The on-site amenities and services, including room service, a well-equipped gym and a restaurant, add to the convenience, making it a suitable choice for those flying out of Bergamo Airport.
Breakfast
However, some reviews indicate a disparity in experiences. A small number of guests found the breakfast to be modest or lacking variety with occasional mentions of undercooked scrambled eggs. Pricing is also a recurrent concern with some considering it on the expensive side, though many still found it worthwhile and good value for money.
Quality-wise, most guests consider the breakfast to be very good, despite a few suggesting improvements could be made. The convenience factor garners mixed reactions with some finding the breakfast time starting at 7:00 AM inconvenient, especially for early departures.
Overall, breakfast at Mercure Bergamo Aeroporto is generally seen as a positive aspect of the stay, offering a fulfilling start to the day with its varied and delicious offerings.
Dinner
The on-site restaurant offers high-quality dishes at reasonable prices and many diners have found the food to be both tasty and satisfying. The professional staff contributes to a pleasant dining experience and the restaurant is often described as good or excellent by those who have eaten there.
However, there are some mixed reviews with a few guests experiencing poor service and finding the food not up to their expectations. Despite this, the majority of guests seem to have enjoyed their meals at the restaurant, highlighting the good selection and affordable pricing.
The restaurant's atmosphere is fairly impersonal as it doubles as the breakfast room, but the quality of the meals and the service generally compensates for this. Overall, dining at Mercure Bergamo Aeroporto's restaurant appears to be a positive experience for most guests, making it a reliable option for a good meal.
Rooms
However, reviews also point out several areas for improvement. Some rooms have been described as outdated with furniture showing signs of wear and tear. There are occasional remarks about insufficient cleanliness and minor maintenance issues, such as low water pressure and trouble with air conditioning. Noise from the hallways and exterior can be an issue for some guests, particularly those in rooms close to the reception or on the first floor.
Despite these drawbacks, many guests appreciate the functional layout and practicality of the rooms. The hotel's emphasis on clean, comfortable and modern accommodations at a reasonable price makes it a strong choice for short stays and business trips. Overall, the spaciousness, quality of beds and effective soundproofing are notable strengths, even as the hotel works on addressing some of the areas needing improvement.
Beds
Though some guests mentioned issues such as beds being a bit too hard or thin pillows, these comments are relatively sparse. Cleanliness is another strong point with many appreciating the clean, soft and large beds. The spaciousness of the beds also receives positive mentions, adding to the overall comfort.
In addition to the beds, the rooms are often described as comfortable and large with some guests noting thoughtful amenities that enhance their stay. Overall, the combination of high-quality bedding and well-maintained rooms makes Mercure Bergamo Aeroporto a comfortable and inviting choice for travelers.
Cleanliness
Despite the overwhelming positive feedback, a few guests noted areas for improvement, such as dust on surfaces, occasional hair in bathrooms or on bed linens and the need for stricter hygiene standards in some instances. Some also pointed out issues like mold or ants in bathrooms, though these comments are less common.
The hotel's facilities, including clean modern rooms and sparkling clean bathrooms, contribute to an overall reassuring and welcoming atmosphere. Guests also appreciate the comfort and quiet that the tidy rooms provide. In general, the reviews portray Mercure Bergamo Aeroporto as a reliably clean option, especially appreciated by travelers looking for a neat and well-maintained place to stay near the airport.
Staff
Instances of extraordinary kindness, such as preparing food outside of the kitchen's operating hours, indicate a commitment to superior service. Although there are a few isolated comments about some staff members being unfriendly or grumpy, the general sentiment acknowledges the staff's exceptional interpersonal skills and their ability to maintain a warm and hospitable environment. Numerous reviews emphasize that beyond mere politeness, staff members are genuinely attentive to details and responsive to guests' needs, ensuring a comfortable and agreeable stay. The consistency in positive remarks about the staff underscores their significant role in the hotel's reputation for quality service and guest satisfaction.
Wi-Fi
Gym
Parking
4 Star
The structure of the hotel is well-kept, representing the Mercure quality standard. Many reviewers highlight its good value for money and would recommend staying there again. Returning guests report positive experiences with bookings, indicating repeat satisfaction and consistent service.
However, several areas of the hotel show wear, leading some guests to feel that it aligns more closely with a good three-star hotel rather than a four-star establishment. Specific criticisms include smaller rooms that fall short of four-star standards, a bathroom that lacks sophistication and a generally less comfortable experience. The breakfast and minibar services are particularly noted as weak points with limited options and deficiencies deemed unacceptable for a four-star property.
In conclusion, while Mercure Bergamo Aeroporto offers some commendable aspects like superb service and a well-maintained structure, there are notable discrepancies that prevent it from fully meeting four-star expectations.
Business
The hotel is praised for being great for business meetings with available meeting rooms and reliable, fast Wi-Fi coverage. Business services are ample, ensuring guests have what they need for efficient work experiences. While the facilities may be a bit outdated, they remain functional and suitable for business stays, leading to good overall experiences.
Despite some limitations in services and the absence of a shuttle, Mercure Bergamo Aeroporto is considered a true business hotel, delivering the essentials expected from an international airport hotel. With excellent value for money and its ideal location, it stands out as a convenient and reliable choice for professional engagements and business trips.
Accessible
The hotel features accessible rooms that cater to disabled guests, ensuring that all necessary facilities for a traveler are in place. Additionally, flexible check-in times seem to accommodate various travel schedules, adding to the convenience of staying here.
However, accessibility poses some challenges. Public transport options are virtually nonexistent and there are no sidewalks or adequate lighting, which complicates arrival on foot. While the hotel is well accessible for those with vehicles, those relying on public transport or walking may find it difficult to reach. It’s also noted that only one room is fully accessible to disabled guests and the elevator's reliability may be a concern.
Overall, Mercure Bergamo Aeroporto is an excellent choice for those traveling by car or using the provided shuttle services, though it may need further enhancements in public transport connectivity and on-site accessibility features.
No, Mercure Bergamo Aeroporto doesn't have any pool.
No, a spa isn't available at Mercure Bergamo Aeroporto.
No, Mercure Bergamo Aeroporto doesn't allow dogs.
Yes, parking facilities are available at Mercure Bergamo Aeroporto.
Yes, Mercure Bergamo Aeroporto has a gym.
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