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Summary of reviewsExtended Stay America Suites - Los Angeles - Valencia benefits from an excellent location that draws guests due to its accessibility and convenience. The hotel is ideally positioned near major attractions such as Six Flags Magic Mountain and Universal Studios, making it an attractive choice for families and adventure seekers. The proximity to a variety of dining and leisure options, coupled with efficient transport services, enhances its appeal. Guests commend the tranquil atmosphere despite the lively surroundings and praise the overall welcoming ambiance.
While breakfast offerings are basic, primarily consisting of pre-packaged grab-and-go items like muffins and coffee, the simplicity of these options might suffice for travelers prioritizing convenience. However, guests seeking a more diverse breakfast selection might find the offerings lacking.
The hotel's rooms are spacious and offered at competitive prices. Many guests appreciate the cleanliness and friendliness of the staff, which adds warmth to their stay. However, there are some reported issues concerning room functionality, cleanliness, and outdated features that could benefit from refurbishment. Nevertheless, the absence of a deposit requirement is noted as a convenience.
Guests have expressed concerns about the cleanliness of the hotel, citing issues such as stained carpets and inconsistent housekeeping. The presence of smoke odors, particularly marijuana, has been mentioned as a detracting factor. Attention to cleaning protocols could significantly improve guest satisfaction in this area.
Despite these concerns, the hotel staff stands out for their exceptional service. Guests consistently praise the friendliness and helpfulness of the team, with particular recognition given to front desk personnel for their accommodating and informative approach. The staff's positive demeanor greatly enhances the overall guest experience.
Overall, Extended Stay America Suites - Los Angeles - Valencia offers a convenient and strategically located option for travelers, particularly families and those seeking budget-friendly accommodations, although certain areas would benefit from improvement. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Room Types
Studio with 1 King Bed - Non-SmokingThis non-smoking room has a full kitchen, a dining area, and a flat-screen cable TV.
Queen Studio - Non-SmokingThis queen studio has a full kitchen, a dining area, and a flat-screen cable TV.
Queen studio with 1 Queen Bed - Disability Access/Non-SmokingFeaturing a kitchenette, this air-conditioned studio provides a spacious desk and an en suite bathroom.
Studio with 2 Double Beds - Non-SmokingThis studio comes equipped with a kitchen, a flat-screen cable TV, and a dining area.
Guest Reviews
6.5
Rated
Location
Extended Stay America Suites in Los Angeles - Valencia enjoys a prime location that attracts visitors for its accessibility and convenience. Guests appreciate how easy it is to find the hotel and note its proximity to a variety of establishments, making it an ideal choice for those looking to explore the area. Situated close to popular attractions such as Six Flags Magic Mountain and Universal Studios, the hotel serves as a strategic base for adventure seekers and families. The availability of efficient transport options, like a quick Uber ride to Six Flags, enhances convenience and helps guests avoid hefty parking fees. Furthermore, the hotel is described as being close to everything, ensuring that dining and leisure options are just a stone's throw away. Visitors also highlight the relative tranquility of the location, despite its bustling surroundings, complementing their overall experience. This welcoming atmosphere, coupled with commendable staff service, makes the location a hit among those seeking convenience paired with comfort. Whether for a family vacation or solo activities, Extended Stay America Suites offers a perfect spot to anchor your Los Angeles escapades.
Breakfast
The breakfast offerings at Extended Stay America Suites in Los Angeles - Valencia appear to be quite limited and basic. Guests have noted that the morning meal consists primarily of pre-packaged items like muffins, oatmeal bags, and coffee, emphasizing a grab-and-go style. While these options may suffice for travelers seeking a quick bite, expectations for more variety might not be met. The simplicity of the breakfast, focused largely on carbs, could be improved with additional items such as hard-boiled eggs or fresh alternatives. Some guests expressed dissatisfaction with the quality of the coffee and hot water provided. If breakfast variety and quality are a priority for your stay, this particular hotel may require a second consideration.
Rooms
Extended Stay America Suites - Los Angeles - Valencia offers spacious rooms at a competitive price compared to other accommodations in the area. Guests have remarked that the rooms are generally clean, and the staff is accommodating and friendly, adding a touch of warmth to the stay. While some rooms have been noted for their cleanliness, other guests have pointed out issues such as odd smells and cleanliness concerns that the hotel needs to address. The functionality of room amenities could use improvement, as some guests have mentioned encountering discomfort with mattresses, lack of hot water, and a mix-up with room types upon arrival. Although certain rooms feel outdated and there is a need for refurbishment, the absence of a deposit requirement stands out as a convenience. Overall, travelers seeking budget-friendly options might find this hotel serviceable, but with a few areas needing enhancement.
Cleanliness
Extended Stay America Suites in Valencia presents a series of concerns regarding cleanliness. Several guest reviews indicate issues ranging from stained carpets to sticky floors, which seem to pervade the hotel environment. Common areas such as the lobby and hallways appear worn and unkept, detracting from the hotel's appeal. Compounding these issues is the smell of smoke, notably marijuana, which permeates various sections of the hotel, reportedly including guest rooms. Housekeeping appears to be inconsistent, with reports of dirty towels and stained bed sheets among other neglected areas, leading to an unpleasant experience for visitors. While the surrounding area of the hotel receives positive mention, the state of the accommodations may necessitate attention to cleaning protocols to enhance guest satisfaction and uphold higher standards of hygiene.
Staff
At the Extended Stay America Suites in Los Angeles - Valencia, the staff consistently receives high praise from guests for their friendliness and helpfulness. Numerous visitors highlight the excellent customer service provided by the team, particularly noting the accommodating and informative approach of the staff. Jonathan, Edwin, and other front desk personnel are frequently singled out for delivering outstanding service, with guests appreciating their welcoming smiles and readiness to assist with various needs. Despite some isolated concerns, the overall impression is that the staff significantly enhances the guest experience with their positive and approachable demeanor.
No, Extended Stay America Suites - Los Angeles - Valencia doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Los Angeles - Valencia.
Yes, Extended Stay America Suites - Los Angeles - Valencia welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - Los Angeles - Valencia.
No, Extended Stay America Suites - Los Angeles - Valencia doesn't have a gym.