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Summary of reviewsBest Western Dulles Airport Inn is highly recommended by guests primarily due to its strategic location near Dulles International Airport. The hotel's proximity to the airport, sometimes just a 10-minute drive away, paired with a convenient free shuttle service operating every 30 minutes, provides an ideal option for travelers with early flights or overnight layovers. Nearby amenities such as gas stations, eateries and easy access to public transportation like the Silver Line to Washington further enhance its appeal. Despite its closeness to the airport, the hotel maintains a quiet and peaceful environment, contributing to a restful stay.
The complimentary breakfast service receives high praise for its variety and quality, including options such as scrambled eggs, cereals, yogurt, fruit and DIY waffles. The early start time for breakfast is particularly convenient for guests with early departures. Guests appreciate the accommodating staff who even provide packed breakfasts for those leaving before the meal service begins and highlight the good selection of drinks and unique elements like the pancake machine. Although minor criticisms exist, such as a crowded breakfast area and occasional shortages, the overall breakfast experience is deemed positive and substantial.
Guest rooms are frequently described as clean, comfortable and spacious with many appreciating amenities like fridges and microwaves. The beds are generally praised for their comfort, ensuring restful nights and the overall quiet environment of the rooms adds to the positive experience. While some guests noted issues such as outdated decor, musty odors and occasional maintenance problems, the majority found the rooms to be satisfactory for their needs.
Cleanliness across the hotel is often highlighted with many guests impressed by the spotless condition of rooms and common areas. Although a few inconsistencies such as dirty carpets and musty odors were reported, overall cleanliness is seen as a strong point contributing to a comfortable stay.
The staff at Best Western Dulles Airport Inn receive overwhelmingly positive feedback for their friendliness, helpfulness and professionalism. The front desk personnel and shuttle drivers are particularly noted for their excellent service with many guests appreciating their accommodating nature and efficiency. Despite a few isolated instances of unprofessional behavior, the staff's dedication to making guests feel valued and comfortable stands out.
Additional perks include free Wi-Fi with many guests finding it accessible and functional, though some reported occasional slow speeds or connectivity issues. The hotel also offers plentiful and convenient free parking, which is a significant advantage, especially compared to costly airport alternatives. The hotel’s dog-friendly policies are appreciated by guests traveling with pets with designated rooms and a decent dog walk area enhancing the experience for pet owners.
Overall, Best Western Dulles Airport Inn is favorably rated as a three-star hotel, aligning well with expectations for its price point and providing a comfortable, convenient and affordable option for travelers, particularly those needing easy access to Dulles International Airport. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Parking
Best Western near Dulles Airport would be expected to have parking facilities for its guests. Airport hotels often provide parking as a standard amenity.
3-Star Hotel
This hotel offers essential amenities such as free breakfast and airport shuttle service. It provides a budget-friendly option with reliable services for travelers.
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
Cheap Hotel
Accessible Hotel
Room Types
Room with Two Double Beds - Non-SmokingThis room features a microwave, refrigerator and cable TV.
King Room - Non-SmokingThis room features a microwave, refrigerator and cable TV.
King Room with Sofa Bed - Non-SmokingThis room offers a microwave, refrigerator and sofa bed.
Room with Two Double Beds - Ground FloorThis room features a microwave, refrigerator and cable TV.
King Room with Sofa Bed - Ground FloorThis room features a microwave, refrigerator, sofa bed and cable TV.
Double Room - Non-Smoking This room features a microwave, refrigerator and cable TV.
King Room - Ground FloorThis room features a microwave, refrigerator and cable TV.
Double Room - Ground Floor/Non-SmokingThis room features a microwave, refrigerator and cable TV.
King Room with Bath Tub - Disability Access - Non-SmokingThis room features a microwave, refrigerator and cable TV.
Guest Reviews
7.6
Good
Location
Best Western Dulles Airport Inn stands out mainly due to its strategic and convenient location, making it a top choice for travelers flying in and out of Dulles International Airport. The hotel's proximity to the airport is repeatedly praised with many noting it as being incredibly close, sometimes just a 10-minute drive away. This convenience is further enhanced by the free shuttle service operating every 30 minutes, ideal for those with early morning flights or overnight layovers.
Guests also highlight the nearby amenities, such as gas stations, places to eat and easy access to public transportation like the Silver Line to Washington. Despite its close distance to the airport, the hotel offers a surprisingly quiet atmosphere, contributing to a restful stay. The surrounding area is described as pleasant and peaceful, adding to the overall positive experience.
Further commendations are given to the hotel's cleanliness, friendly staff, comfortable rooms and reliable services. Additional perks like plenty of parking and affordability also add to the appeal. With its excellent location, convenient shuttle service and tranquil environment, Best Western Dulles Airport Inn is highly recommended for travelers looking for convenience and comfort near Dulles International Airport.
Breakfast
The breakfast at Best Western Dulles Airport Inn receives predominantly positive feedback from guests, highlighting a variety of positive aspects. Many reviewers describe the breakfast as great, excellent and very good with plenty of options available to suit different tastes. The buffet-style breakfast starts early, making it convenient for early departures and includes a variety of offerings such as scrambled eggs, cereals, yogurt, fruit and DIY waffles. Additionally, the complimentary nature of the breakfast is frequently mentioned as a pleasant bonus that adds value to the stay.
Guests appreciate the included breakfast as a good start to the day and appreciate the accommodating staff, who go the extra mile by providing packed breakfasts for those leaving before the meal service begins. Some specific mentions include a great selection of coffee, tea and hot chocolate, as well as a surprise from the well-prepared pancake machine and fresh fruit options.
However, a few criticisms are noted, such as the crowded breakfast area, the occasional lack of protein options and some items running out, like syrup for pancakes and waffles. There are also comments about the breakfast being minimal, mediocre or needing more healthy options. Despite these minor drawbacks, the overall impression of the breakfast experience is positive, contributing to a comfortable and convenient stay at the hotel.
Rooms
Guests at Best Western Dulles Airport Inn have shared mixed experiences regarding the hotel's rooms. Many reviews highlight the rooms as clean and comfortable with some guests specifically noting the spaciousness and pleasant furnishings. The presence of amenities like a fridge and microwave in many rooms is appreciated, contributing to the overall comfort. The rooms are mentioned as being quiet, making for a peaceful stay and beds are often described as very comfortable with clean linens ensuring restful nights.
However, there are also notable drawbacks. Some guests found the decor and furnishings outdated and issues with cleanliness were reported, including musty odors, insufficient cleaning and some signs of neglect like cobwebs and particles on the carpet. Problems with room air conditioning and insulation, as well as noisy environments due to exterior-facing doors and proximity to busy roads, were also highlighted. Additionally, the overall room maintenance appears to vary with some rooms facing issues such as leaking tubs, non-functional shower controls and a strong smell of cigarettes in non-smoking rooms.
While some guests found the rooms sufficiently spacious and equipped for short stays, others felt cramped, especially when accommodating larger families. The motel-like layout with exterior access was noted by several guests, adding to a mixed perception of the hotel’s room conditions. Despite these issues, many guests found their rooms to be entirely satisfactory, appreciating the clean, quiet and comfortable environment overall.
Beds
Guests of the Best Western Dulles Airport Inn have generally praised the comfort of the beds, frequently highlighting them as very comfy or very comfortable. Many found the beds conducive to a good night's sleep, describing them as comfy with some pointing out soft pillows as a nice touch. However, there were occasional reports of dissatisfaction with a few reviews mentioning very hard or unstable beds, which affected sleep quality. Despite these few issues, the positive comments about the beds significantly outweigh the negative ones, indicating that for the most part, guests can expect a satisfying and restful experience. Room cleanliness was also commended, although there were a couple of isolated incidents of finding crumbs or dirt on the bedding. Overall, the consensus leans towards comfortable and clean accommodations.
Cleanliness
The Best Western Dulles Airport Inn generally receives positive remarks for its cleanliness. Many guests found their rooms to be clean and comfortable, noting the spotless condition, clean sheets and tidy lobby and kitchen areas. The hotel's attention to detail in maintaining cleanliness is often highlighted with several guests impressed by the overall neatness.
However, some reviews indicate inconsistencies in this regard with noted issues such as dirty rooms, musty odors, sticky carpets and general wear on the exterior. Certain amenities like the bathroom and carpets occasionally fall short of expectations. Nonetheless, the majority of the feedback underscores a satisfactory level of cleanliness, contributing to a comfortable stay.
Staff
The staff at Best Western Dulles Airport Inn predominantly receive glowing reviews. Guests frequently describe the team as friendly, helpful, kind and accommodating. The front desk personnel are praised for their positive attitude, efficiency and professionalism and many guests appreciated the welcoming and informative check-in experience.
The shuttle drivers also receive high marks for their friendliness and assistance with travel arrangements. Some special mentions go to staff members for their exceptional service, ensuring a smooth and pleasant stay for visitors.
However, there were a few mentions of unprofessional behavior, particularly concerning the management and a few instances of poor communication. Despite these isolated incidents, the overall impression is that the staff at Best Western Dulles Airport Inn work hard to make guests feel valued and comfortable.
Wi-Fi
The Best Western Dulles Airport Inn offers free Wi-Fi for guests, which is a significant perk. Many guests found the Wi-Fi to be easily accessible and noted that it worked well. However, there were some instances where the Wi-Fi was a bit slow and a few guests reported no Wi-Fi availability or only Ethernet connections. While some reviews highlighted perfect Wi-Fi performance, others mentioned issues such as slow speeds or connectivity problems with airplay screen mirroring. Overall, the hotel provides free Wi-Fi, but experiences with the performance can vary.
Parking
Best Western Dulles Airport Inn receives positive feedback for its plentiful and convenient parking options. Guests appreciate the free parking, noting it as a significant perk compared to the more costly airport alternatives. Some find the parking lot a little noisy and on rare occasions, may encounter a lack of space. The added convenience of on-site parking at a lower rate than the airport stands out as a definite advantage, enhancing the overall value of the stay.
3 Star
The Best Western Dulles Airport Inn is suitably rated as a three-star hotel. From the exterior to the amenities and services offered, it aligns well with expectations for a hotel in its category. Visitors noted that it provides satisfactory price-performance and is an affordable option, especially for those needing proximity to Dulles Airport. The establishment offers decent services and is considered comfortable, making it a good choice for budget-conscious travelers or a brief stay. There is room for improvement in customer experience, but overall, it presents a fair option for its rating and price point. Despite challenges during the epidemic, stays have been satisfactory under the circumstances.
Dog Friendly
The Best Western Dulles Airport Inn is highly regarded for being a dog-friendly hotel, making it an excellent choice for travelers with pets. Guests find the hotel well-equipped to accommodate their furry companions, appreciating the designated rooms for pets and the good value offered for stays with dogs. The hotel includes a decent dog walk area and some surrounding space to walk pets, ensuring convenience and comfort. Additionally, rooms located in the back provide easy access to the pet area, facilitating hassle-free stays. Overall, the hotel is favored for its supportive facilities for guests traveling with dogs.
No, Best Western Dulles Airport Inn doesn't have any pool.
No, a spa isn't available at Best Western Dulles Airport Inn.
Yes, Best Western Dulles Airport Inn welcomes dogs.
Yes, parking facilities are available at Best Western Dulles Airport Inn.
No, Best Western Dulles Airport Inn doesn't have a gym.