InfoSummary of reviewsThe Holiday Inn Express & Suites - Sterling Heights-Detroit Area by IHG stands out for its positive guest experiences, primarily focusing on the appealing breakfast selection, commendable cleanliness, comfortable accommodations, and professional staff. Guests frequently express satisfaction with the breakfast offerings, appreciating the diverse menu that includes delicious hot dishes, although some suggest additional items like waffles and more fruit. Overall, the breakfast delivers a satisfactory start to the day, enjoyed in a peaceful dining atmosphere.
Rooms are generally praised for their cleanliness and comfort, with comfortable beds ensuring restful nights. While there are some challenges related to room temperature controls and noise levels, and minor issues with room amenities, guests still find the accommodations to be clean and functional, particularly suited for smaller groups or individual travelers. The hotel's cleanliness receives strong commendations, with the modern and bright facility enhancing the welcoming environment. The combination of excellent location, high service standards, and a quiet ambiance makes the hotel particularly appealing to both solo travelers and families.
The staff at Holiday Inn Express & Suites is consistently recognized for their friendliness and professionalism, contributing significantly to the positive guest experiences. Receptionists are noted for their welcoming service and flexibility, including courteous early check-in arrangements. Across various shifts, staff members are praised for their exceptional service and accommodating demeanor, ensuring a seamless and pleasant stay for guests. Despite minimal reports of unmet expectations, the overall impression is of a team dedicated to guest satisfaction. Show more
InfoSummary of reviewsStaybridge Suites - Sterling Heights -Detroit Area by IHG, has received mostly positive reviews regarding its staff. Guests have described them as very nice, friendly, accommodating and wonderful. The front desk staff has been praised for their helpfulness with one guest being allowed to check out and go to the holiday inn. Although there was one negative review regarding a check-in mishap that caused an inconvenience for a guest traveling for a family funeral, guests appreciated the hotel's pet-friendly policy with one guest bringing their service dog and choosing this hotel for its convenience. The breakfast was also highly praised by several guests. Overall, the staff of Staybridge Suites - Sterling Heights -Detroit Area received high marks from satisfied guests. Show more
InfoSummary of reviewsTru By Hilton Sterling Heights Detroit offers an exceptional lodging experience characterized by its prime location, modern amenities, and commendable service. The hotel is ideally situated close to a range of restaurants, shops, and local attractions, which many guests find convenient. The stylish and contemporary design of the rooms enhances guest comfort, featuring comfortable beds, large televisions, and efficient use of space. Although some rooms are compact, they are designed to cater well to shorter stays. Cleanliness is a standout feature, with guests frequently praising the immaculate condition of the hotel’s facilities.
The complimentary breakfast receives positive feedback for its variety and quality, with popular options including pancakes, waffles, and bagels. The breakfast area is described as spacious and comfortable, making it enjoyable for both solo travelers and groups. The courteous staff adds to the pleasant dining experience, further enhancing the sense of hospitality.
Families particularly appreciate the hotel’s peaceful environment and amenities, such as the indoor pool and entertaining lobby area. The staff is consistently mentioned for their exceptional service, with special recognition for individuals like Michele, Kiara, Sara, and Mitchell. This accommodating and friendly approach ensures a welcoming atmosphere for all guests.
While some mixed reviews regarding bed comfort and occasional minor room issues exist, the overall guest experience remains positive. Tru By Hilton Sterling Heights Detroit excels at combining modern comfort, cleanliness, and an appealing central location, making it an outstanding choice for travelers seeking a tranquil yet convenient stay. Show more
InfoSummary of reviewsSuper 8 by Wyndham Sterling Heights/Detroit Area consistently receives positive feedback from guests, with several aspects highlighted for their quality and convenience. The hotel's location is a notable advantage, situated near a variety of shops, eateries, and attractions like the Michigan Lottery Amphitheater, making it ideal for concert-goers and those interested in diverse dining options. Guests appreciate its quiet and clean environment, with easy access to transportation enhancing its appeal as a central hub for exploring the area.
The hotel offers a complimentary breakfast which, while occasionally critiqued for selection and timing, generally satisfies guests with its variety, cleanliness, and convenience. The simple continental offerings provide a good start to the day, with the coffee receiving particular praise.
Rooms at the hotel are frequently commended for their spaciousness, comfort, and cleanliness. Guests enjoy the restful ambiance, comfortable beds, and good internet connectivity. Some rooms have been recently renovated, adding to their appeal with modern touches and amenities like a jetted tub. While there are minor issues with cleanliness in certain areas, the overall environment is described as tidy and smoke-free, ensuring a pleasant stay.
The staff at Super 8 by Wyndham Sterling Heights/Detroit Area is often highlighted as a standout feature, noted for their friendliness, professionalism, and exceptional customer service. From efficient check-ins to accommodating requests, the team, led by Mark and Sue, enhances the guest experience with their dedication and warm demeanor.
Overall, the hotel provides a clean, comfortable, and economical option for travelers, with the comfortable beds and reliable service ensuring a restful stay. Despite its dated appearance in some areas, the accommodations meet the basic needs of guests, making it a practical choice for visitors to the Detroit area. Show more
