Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes only if they are traveling internationally
Do you perform temperature checks upon guests' arrivals? Yes, to all guests And each morning during there stay
Do you ensure contactless check-in/check-out? Other Online check in prior to arrival, as well as completing any documents via google documents, Check out is at reception through a plexiglass structure
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. 3 farm house rooms not 16 yes
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you use physical distancing markers? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
TBCSA AND STELLENBOSCH VISIT HEALTH PROTOCALS AND TRAINING
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: September, 23 2020
Standard ApartmentFully equipped self-catering cottage with two bedrooms, bathroom and shower, large private balcony.
Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware.
Featuring a terrace with garden views, this apartment also features air conditioning and a flat-screen TV.
Second bedroom has separate private entrance
Standard StudioThe well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and an oven. The studio offers a private entrance, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Standard ApartmentBoasting a private entrance, this spacious apartment also features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with garden views, this apartment also features air conditioning and a flat-screen TV. The unit has 1 bed.
Standard StudioGuests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, kitchenware and an oven. The studio offers a tea and coffee maker, a seating area, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Standard StudioIn the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The studio provides a tea and coffee maker, a seating area, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Standard StudioThe fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and an oven. The studio provides a tea and coffee maker, a seating area, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Family RoomThe family room provides a tea and coffee maker, a seating area, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Standard Queen RoomThe double room's kitchen, which has a refrigerator and an oven, is available for cooking and storing food. The spacious double room features a tea and coffee maker, a seating area, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Family CottageThe fireplace is the standout feature of this bungalow. Boasting 2 bedrooms, this bungalow has 2 bathrooms with a bath, a seating area and terrace where you can relax. The bungalow's kitchen, which has a refrigerator, is available for cooking and storing food. Featuring a balcony with garden views, this bungalow also features a tea and coffee maker and a TV. The unit offers 2 beds.