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Summary of reviewsComfort Hotel Square boasts numerous commendations for its exceptional location in the heart of Stavanger. Its proximity to the city center, harbor and old town makes it an ideal base for sightseeing, shopping and dining. Guests appreciated the convenient access to key attractions and services, as well as the tranquility despite the centrality. The accessibility is further enhanced by available parking which is noted for being convenient although parking costs extra.
Breakfast at Comfort Hotel Square is another highlight, receiving high praise for its variety, quality and accommodating selection that caters to a wide range of dietary needs, including lactose-free and gluten-free options. Guests consistently mention the friendly service and the comprehensive nature of the breakfast buffet. However, occasional feedback included comments on limited variety and an overcrowded breakfast room.
The hotel's rooms are modern and comfortable, generally appreciated for their cleanliness and functionality. Guests often highlighted the stylish furnishings and comfortable beds, though some mentioned that rooms could feel cramped and noted issues with lighting and maintenance. Despite these minor flaws, the overall ambiance of the rooms contributes positively to the guest experience.
Cleanliness at Comfort Hotel Square receives a mixed review. While many guests found the hotel clean and modern, others pointed out inconsistencies in the cleaning schedules and specific areas that needed more attention. Despite this, the overall sentiment remains favorable with many appreciating the new and fresh feel of the hotel.
The staff at Comfort Hotel Square consistently earn high marks for their friendliness, helpfulness and professionalism. Guests found the hotel team polite, welcoming and efficient, contributing significantly to their positive experiences.
Wi-Fi service at the hotel receives mixed feedback. While some guests appreciate the free Wi-Fi in the lobby, many have reported issues with connectivity in the rooms and other areas of the hotel, suggesting a need for improvement in overall internet service.
Parking is highlighted as convenient with an underground garage offering easy access for guests with vehicles. The cost of parking is typical for downtown areas and, while some find it expensive, many appreciate the convenience of having parking available directly below or adjacent to the hotel.
Comfort Hotel Square is considered family-friendly, providing a quiet and safe environment suitable for families with children. Despite the lack of specific amenities for children, the hotel offers a generally comfortable atmosphere for family stays.
For those interested in nightlife, the hotel's central location provides easy access to various vibrant spots. However, noise from nearby establishments can be a drawback for light sleepers.
Overall, Comfort Hotel Square offers a blend of modern amenities and a convenient location, making it a strong choice for travelers seeking comfort and accessibility in Stavanger. While some issues regarding room size, cleanliness consistency and Wi-Fi connectivity exist, the positive aspects such as the prime location, pleasant breakfast and exceptional staff service make it a noteworthy option for many visitors. Show more
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Hotel Taking Steps Towards Sustainability
This hotel has a 9.1/10 Sustainability Rating. It implements specific practices like cleaning every fourth day unless requested, providing bulk toiletries, and serving breakfast with locally sourced products to reduce food waste.
Dog Friendly Hotel
This hotel is pet-friendly. Its central location offers easy access to the city's amenities, making it suitable for travelers with pets.
Hotel with Parking
This hotel is tagged as offering parking for guests. It is centrally located providing easy access to the city's attractions.
EV charging stations
Accessible Hotel
This hotel provides wheelchair access throughout its grounds. It also offers accessible bathrooms and toilets. The hotel features facilities for disabled guests. Contactless check-in and check-out are available.
Hotel with EV Charging Stations
Located in Stavanger, this hotel may provide access to nearby EV charging options. Its central location offers easy access to city amenities and charging infrastructure.
4-Star Hotel
This hotel is located close to bars and restaurants and is a short walk from Gamle Stavanger. It provides Wi-Fi in public areas and offers a convenient location for exploring the city's attractions.
Hotel near Nightlife Spots
Room Types
Standard Double or Twin RoomIncludes a work desk, flat-screen TV and a private bathroom with shower.
Superior Double or Twin RoomThis room offers a flat-screen TV, as well as more space and a seating area.
Standard Twin RoomThis twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
7.8
Good
Location
Comfort Hotel Square has received a plethora of praise for its exceptional location. Positioned centrally in Stavanger, it offers supreme convenience for visitors looking to explore the city. Guests have highlighted the hotel's proximity to the city center, harbor and old town, making it an ideal base for sightseeing, shopping and dining. Numerous reviews point out that key attractions and services, such as supermarkets, restaurants and shopping centers, are within easy walking distance.
The location is also noted for its tranquility despite its centrality, providing a quiet retreat after a day of exploring. For those planning excursions to the fjords, the harbor where tours depart is just a short and convenient walk away. Accessibility is further enhanced by available parking, making it easy for guests arriving by car.
Many reviews emphasize the hotel's overall ease of access to various parts of the city, including the train station and central pier. Additionally, the scenic surroundings, especially near the harbor and old town, contribute to the hotel's charm. With clean and comfortable rooms complementing this stellar location, Comfort Hotel Square stands out as an ideal choice for travelers seeking both convenience and comfort during their stay in Stavanger.
Breakfast
At Comfort Hotel Square, breakfast consistently receives high praise from guests. Numerous reviews highlight the breakfast as very good, great and even excellent with many appreciating the varied and quality selection available. Guests frequently mention the delicious and abundant buffet, noting that it caters to a wide range of tastes and dietary needs, including lactose-free and gluten-free options. The service and friendly staff also contribute positively to the overall breakfast experience.
Many guests were impressed by the comprehensive nature of the breakfast, describing it as hearty, nutritious and having everything one could want, including savory and sweet options. The breakfast is also noted for having a good selection of fresh products and a wide variety of bread. Some reviews specifically mention standout items like tasty scrambled eggs and ham, as well as herring.
However, not all feedback was universally positive. A few guests found the breakfast to be just average with limited variety compared to other hotels. There were mentions of specific issues such as cold scrambled eggs, a lack of bacon and slow refilling of food items. Some guests also felt that the breakfast room was overcrowded and that the time allowed to eat was insufficient.
Despite occasional negative remarks, including comments on poor food selection and a few instances of missing items, the overall consensus is that the breakfast at Comfort Hotel Square is a notable highlight of the stay, contributing significantly to the quality of the experience.
Rooms
Comfort Hotel Square offers modern and comfortable rooms that are generally appreciated for their cleanliness and functionality. The rooms are stylishly furnished and many guests found them to be cozy and equipped with essentials. Feedback highlights the spaciousness of some rooms with large and well-equipped bathrooms adding to the comfort. Beds are frequently praised for their comfort, contributing to a restful stay.
However, several reviews mentioned that the rooms can feel cramped and are often described as small. The dark color schemes and lack of adequate lighting are recurring issues, making some spaces feel even more confined. Additionally, some guests noted that the rooms are not always cleaned daily unless requested and the wall-to-wall carpets can be dusty.
Complaints also include the lack of basic amenities such as a kettle or fridge with some feeling the rooms were not properly equipped. Issues with maintenance, such as broken fixtures and poor ventilation, were also reported, contributing to an overall sense that some rooms are worn and need renovation.
On the positive side, the hotel maintains a quiet atmosphere and many guests appreciated the modern interior design. The spacious, clean and functional rooms with cozy touches are a highlight. Despite some drawbacks, the combination of comfort, cleanliness and modern amenities makes Comfort Hotel Square a decent choice for travelers.
Beds
Guests of Comfort Hotel Square have shared diverse opinions about the beds. Many reviews highlight the beds as very comfortable, soft and clean, adding to the overall appeal of the rooms. A considerable number of guests appreciated the cozy and incredibly comfortable nature of the bedding, often mentioning good beds and clean beds.
However, some guests found the beds too soft with some mattresses sagging in the middle or feeling unsupported. The narrow size of some beds and overly soft mattresses were points of concern for several reviewers. A few guests also noted issues like unstable and squeaky beds, indicating a need for improvement.
Pillows were another mixed point with some guests desiring more or softer pillows for a better sleep experience. Despite these mixed reviews on bed comfort and quality, the hotel maintains overall favorable remarks for its clean and comfortable beds, aligning well with the expectations of a comfortable stay.
Cleanliness
The reviews for Comfort Hotel Square indicate a mixed sentiment regarding cleanliness. Many guests appreciated the clean and tidy rooms, describing them as modern, well-appointed and comfortable. Positive comments highlight the hotel's clean towels, nice décor and adherence to COVID-19 hygiene measures. Guests often mentioned that the public areas and corridors appeared clean and that the hotel's overall structure felt new and fresh.
However, some visitors noted several cleanliness issues. A significant concern was the inconsistent cleaning schedule with rooms cleaned every four days and in many instances, rooms and bathrooms were not cleaned thoroughly upon arrival. Several guests reported dusty environments with specific complaints about dust on surfaces and under beds and filthy windows. A few reviews also mentioned the need to request clean towels and additional cleaning during their stay, which diminished their overall satisfaction with the hotel’s cleanliness. Despite the generally positive feedback, these recurring issues about cleaning inconsistencies and specific dirty areas could not be overlooked.
Staff
Comfort Hotel Square is consistently praised for its outstanding staff. Guests frequently highlight the friendliness, helpfulness and professionalism of the hotel's team. From the receptionists to the service personnel, the staff is noted for being polite, welcoming and efficient. Many visitors mention how the staff exceeds expectations, creating a pleasant and accommodating environment that enhances their stay. The reception staff stood out particularly for their helpfulness and cheerful demeanor, ensuring that guests feel supported and valued. Overall, the hotel staff's exceptional kindness and service-minded attitude contribute significantly to positive guest experiences.
Wi-Fi
Comfort Hotel Square receives mixed feedback regarding its Wi-Fi services. While some guests appreciate the availability of free Wi-Fi, notably in the lobby where it works well, many others experience significant issues with connectivity. Complaints highlight weak, unstable and sometimes completely unavailable Wi-Fi, particularly in the rooms and even in the parking garage, affecting activities such as charging electric vehicles which rely on internet apps. Suggestions for improvement include enhancing the Wi-Fi signal and increasing data rates. Despite these concerns, the hotel manages to provide satisfactory internet access in certain areas, though overall Wi-Fi performance could benefit from enhancements to meet guest expectations.
Parking
At Comfort Hotel Square, parking comes with a mix of convenience and cost. The hotel boasts an underground parking garage directly beneath the premises, making it incredibly convenient for guests with vehicles. The proximity of the parking garage, whether it's right next to the hotel or just a short walk away, is highly appreciated by guests. Those who drive here find it easy to park without having to go far with an affordable parking option on the streets nearby.
One notable aspect is the central location of the hotel, which makes it close to key destinations like the harbor and downtown. This prime spot does mean that paid parking is the norm, a small trade-off for the central and accessible location. While some reviews mention that the parking can be expensive, others point out that this is typical for downtown areas.
Guests are generally satisfied with the quality and availability of the parking facilities with comments about the excellent and good parking garage options. The underground parking, in particular, is highlighted as a positive feature for its convenience and accessibility. However, it's important to note that the cost of parking is extra and not included in the room price, which might come as a surprise to some.
In summary, Comfort Hotel Square offers convenient and accessible parking, albeit at a cost that reflects its prime downtown location. Most guests find the parking facilities to be satisfactory and appreciate the convenience of having parking directly below or adjacent to the hotel.
Family
Comfort Hotel Square presents a mostly positive, family-friendly environment well-suited for families traveling with children. The hotel is appreciated for its quiet and safe atmosphere, making it a good choice for family stays, especially those with small children. Many have noted it as a pleasant place to stay with plenty of space for large families, creating an overall family-friendly vibe.
However, the hotel seems to lack specific amenities catered to children, which some guests found inconvenient. It was noted that some rooms may not always be equipped with additional bedding, which could be a challenge for families requiring more than the standard bed setup. Additionally, due to high demand, the breakfast schedule might be limited, which could be a slight inconvenience for families with young kids.
Despite these minor drawbacks, many families were overall satisfied with their stay. It appears that the hotel provides a generally comfortable environment, making it a viable option for families seeking a safe and quiet retreat in the city.
Nightlife
The Comfort Hotel Square stands in a prime location for those who enjoy an active nightlife scene. With easy access to diverse options, guests can explore a range of vibrant spots nearby, from salsa dancing venues to lively pubs and restaurants. While the hotel's proximity to nightlife is a major perk for those looking to immerse themselves in the local scene, it does come with a downside. The area can be quite noisy, particularly during nighttime, due to the sounds from the main road and nearby establishments. For visitors who prioritize being close to nightlife hotspots, Comfort Hotel Square offers the convenience of being near everything, though light sleepers might find the nighttime noise challenging.
4 Star
Comfort Hotel Square offers a mixed experience for travelers looking for a stay in the city center. The hotel's modern amenities and accessible location provide a convenient base for short trips. Guests appreciate the daily upkeep of rooms and commend the great breakfast with soft chairs adding to the overall pleasant atmosphere. While some find the hotel comfortable and a memorable place to stay, others feel it falls short of the four-star rating, describing it as more in line with a three-star hotel. For some, the appearance and experience do not meet the expectations of a four-star establishment, leading to disappointments and decisions to avoid the Comfort hotel chain in the future. Despite these issues, many guests still recognize its suitability for brief, uncomplicated stays.
Accessible
Comfort Hotel Square offers a blend of accessibility and comfort, particularly for guests with disabilities. The rooms are sufficiently large and well-suited for wheelchair users, ensuring a good level of comfort for all. The hotel's accessible rooms and facilities make it a practical choice for disabled travelers, providing good wheelchair access throughout the premises.
The breakfast receives positive remarks, adding to the overall pleasant experience at the hotel. Despite the presence of a few steps, which could pose a challenge for some older individuals, the hotel remains easy to access. Conveniently reachable by both car and light rail, guests find it straightforward to travel to Bergen.
Additionally, the hotel has taken careful measures to ensure COVID protection, emphasizing a safe stay. Although some guests have noted minor delays in room readiness, the generally positive aspects, such as easy access and well-equipped facilities, contribute significantly to an accommodating stay.
Dog Friendly
Comfort Hotel Square offers a welcoming atmosphere for guests traveling with dogs. Its prime and convenient location is highly praised, making it easy to explore the surrounding area. Guests appreciate the pet-friendly policy, mentioning that it's nice to bring their dogs along. The hotel features dog-friendly rooms and the staff are noted for being friendly and helpful, enhancing the overall stay for both human and canine guests. The facility includes a large lobby and offers a good breakfast, though information about pet-specific amenities may need to be requested directly from the staff. Overall, the hotel provides a comfortable and accommodating experience for dog owners.
No, Comfort Hotel Square doesn't have any pool.
No, a spa isn't available at Comfort Hotel Square.
Yes, Comfort Hotel Square welcomes dogs.
Yes, parking facilities are available at Comfort Hotel Square.