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Summary of reviewsThe Holiday Inn Staunton Conference Center by IHG is strategically situated off Interstate 81, providing a convenient yet tranquil setting for guests. Its proximity to a golf course offers a serene backdrop, and the short drive to downtown Staunton makes it an appealing base for leisure activities and events. The cleanliness of the hotel is consistently praised, with both indoor and outdoor areas described as exceptionally tidy. Spacious, comfortable rooms are a highlight, with the pet-friendly policy adding to guest convenience. The staff at this hotel receive high commendations for their politeness, friendliness, and efficiency, contributing significantly to a pleasant stay.
While breakfast receives mixed reviews due to inconsistencies in offerings and service, many guests find it delicious particularly when a chef is present. Dinner experiences vary, with guests enjoying the ambiance but noting inconsistencies in service and food quality. Improvements in the pool's water quality and temperature, as well as operational issues, could enhance guest satisfaction further. Overall, the Holiday Inn Staunton Conference Center by IHG promises a clean, comfortable, and welcoming environment, supported by an attentive and friendly staff, making it a favored choice among visitors. Show more
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Hotel near Golf Courses
The hotel's address on Fairway Lane suggests it is located near a golf course, providing potential convenience for golf enthusiasts staying at the property.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Location of the pool:Indoor pool
Is it a pool of special type?
Heated pool
When is the pool open?All year
Opening hours:06:00 - 22:00
Around the pool, there are also available:
Changing facilities
Towels
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Answers last updated by Holiday Inn Staunton Conference Center by IHG
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
King Room with Golf Course View - Non-SmokingThis room features a flat-screen LCD TV and an ergonomic work chair.
Standard King RoomThis room features a flat-screen LCD TV and an ergonomic work chair.
Queen Room with Two Queen Beds with Golf Course View - Non-SmokingThis room features 2 queen-size beds and panoramic golf course views.
Standard Queen Room with Roll In Shower - Communications AccessibleThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room offers a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Standard Queen Room with Two Queen Beds and Tub - Communications AccessibleThis non-smoking and hearing/mobility accessible room features 2 queen-size beds.
King Room with Tub and Balcony - Communications/Mobility AccessibleA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious double room. The unit has 2 beds.
King Room - Hearing Accessible - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
Standard Queen Room with Two Queen Beds - Pet FriendlyThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.
King Room - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
Standard Room with Two Queen BedsThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room offers a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
King Room - Mobility Access/Hearing AccessibleThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Room with Two Beds - Hearing Accessible - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Nestled conveniently off Interstate 81, the Holiday Inn Staunton Conference Center by IHG offers guests an ideal location that combines accessibility with tranquility. While the hotel is easy to find and conveniently close to the highway, it remains peacefully distant from the hustle and bustle of the town, providing a serene atmosphere away from noisy crowds. The proximity to a picturesque golf course adds a pleasant backdrop, offering guests relaxing views and an enjoyable setting. Additionally, the hotel is just a short drive from downtown Staunton, where visitors can explore an array of eateries and shops, making it a suitable base for both leisure and events.
Breakfast
Guests at the Holiday Inn Staunton Conference Center by IHG have mixed feelings about the breakfast offerings. Many visitors highlight the meal as delicious and plentiful, with some referring to it as the best breakfast they've ever had. There seems to be a real chef present on certain mornings, delivering a variety of fresh and tasty dishes for $9.99 per person, gaining favorable comments from those who experienced it. However, there are noticeable inconsistencies. While some guests praise the buffet on specific days like Monday and Tuesday, others were disappointed by what they received when the cook was not present, describing it as sufficient at best, with only fruit and packaged pastries available. The availability and price seem to be points of contention for several guests, as breakfast is not automatically included with bookings, unlike in many other hotels. The effort to honor included breakfasts seems to fall short, and there's confusion over charges, with some guests noting a steeper price of $14.99. Additionally, guests have raised issues about early coffee removal and breakfast ending earlier than desired, adding to the mixed experience. While there are highlights for those who find the timing right, others feel improvements could be made to ensure a more consistent positive experience.
Dinner
Holiday Inn Staunton Conference Center by IHG provides a convenient setting for travelers who prefer to enjoy dinner without venturing far from their accommodations. The hotel's dining area receives favorable remarks for its pleasant ambiance and recent updates, which contribute to a nice environment. However, guest experiences reveal some challenges with the restaurant's availability. At times, the restaurant and bar are closed for dinner, which can be inconvenient, especially when not advertised. This can leave guests with limited options within the area for evening meals. While some visitors have experienced overcooked or cold meals, others appreciated the offerings available during happy hour. Overall, it seems that while the venue offers positive aspects, improvements in dinner service consistency could enhance the overall experience for guests.
Rooms
The rooms at Holiday Inn Staunton Conference Center by IHG are consistently praised for their cleanliness and comfort. Guests find the beds to be particularly comfortable, while the spaciousness of the rooms adds to their appeal. The hotel offers pet-friendly accommodations, enhancing convenience for travelers with pets. Many reviews highlight the helpfulness of the desk staff, contributing to a positive experience. A pleasing detail for some guests is the availability of rooms with a great view. Minor issues, such as side door security, are occasionally noted but do not detract significantly from overall satisfaction.
Cleanliness
Visitors to the Holiday Inn Staunton Conference Center by IHG generally commend the hotel for its cleanliness and exceptional staff service. Many guests consistently highlight how clean the environment is both inside and out, with descriptions such as "very clean," "super clean," and "exceptionally clean" frequently mentioned. The spacious rooms are noted for their comfort and cleanliness, providing a cozy experience for travelers. Guests appreciate the friendliness and helpfulness of the staff, which further enhances their stay.
Despite the overwhelmingly positive feedback on cleanliness, there are occasional remarks about areas needing improvement, such as the carpets and specific spots on the bedding. These comments, however, are relatively rare compared to the abundance of praise regarding the overall tidiness of the hotel. In summary, travelers will likely enjoy a clean and comfortable stay supported by a welcoming atmosphere and attentive staff.
Staff
The staff at Holiday Inn Staunton Conference Center by IHG earns consistently high praise from guests. They are described as polite, kind, and exceptionally nice, contributing significantly to the positive experiences of visitors. Frequent mentions of the front desk highlight their helpfulness and knowledge, making check-in processes smooth, even during late hours. Guests appreciate the staff's friendliness, competence, and accommodating nature, which enhance the overall pleasant atmosphere of the hotel. The team is credited with being both attentive and capable, leaving a lasting impression on those who stay.
Pool
Holiday Inn Staunton Conference Center promises an indoor pool as part of its amenities, but guests have experienced some challenges with its usability. The pool area has been noted for cleanliness issues, with water quality not meeting expectations and at times appearing less than ideal. Temperature regulation seems to be another area needing attention, as guests have found the water too cold for comfortable swimming and reported difficulties accessing the pool area due to operational issues. Furthermore, periods of pool closure have been documented, indicating further inconveniences for those hoping to enjoy a swim during their stay.
Yes, Holiday Inn Staunton Conference Center by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Holiday Inn Staunton Conference Center by IHG.
Yes, Holiday Inn Staunton Conference Center by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Staunton Conference Center by IHG.
Yes, Holiday Inn Staunton Conference Center by IHG has a gym.