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Summary of reviewsОтель-ресторан “Le Grand” in Zhytomyr is broadly appreciated for its serene and strategic location. Situated in a peaceful area with easy access to necessary amenities and public transportation, the hotel's proximity to attractions like the Teteriv River and Monument of Eternal Glory makes it convenient for exploration. On-site parking adds further convenience for those driving.
The hotel's breakfast receives praise for its delicious, quality offerings, though its limited portion sizes, lack of variety and brief service window between 8:00 to 9:00 am might not satisfy all guests. Some guests enjoyed additional items like sausage and tea or coffee, albeit at extra cost, but there's room for more diverse options.
Dining at “Le Grand” presents a mixed experience. While guests appreciate late-night hospitality and tasty meals delivered to rooms, the frequent closure of the restaurant due to private events can be inconvenient. Additionally, noise disturbances from the first-floor events and cooking smells in corridors are noted drawbacks.
Room reviews are mixed; guests praise the bright, modern and clean premises with spacious layouts. However, issues arise with room allocation, maintenance and essential amenities. Some guests report unpleasant smells, mold and poor sound insulation, but overall, the comfortable furnishings and high ceilings receive positive feedback.
Cleanliness generally garners positive remarks, particularly regarding room and bathroom hygiene. However, inconsistencies arise with instances of cobwebs, mold and dirty towels. Guests often commend the hotel's new, clean and modern ambiance, though some experiences are marred by lapses in cleanliness.
Staff at Le Grand are widely recognized for their friendly, attentive service, enhancing the overall guest experience. Swift responses to requests and problems are common with individuals like Tatiana and Oksana frequently mentioned for their exceptional service.
Wi-Fi experiences at Le Grand vary with some guests finding it fast and reliable, while others encounter weak or non-existent signals, affecting work or communication needs, especially in certain rooms.
Families may find Le Grand suitable due to its clean, comfortable rooms and responsive service. However, some concerns about room temperature, availability and the occasionally unprofessional staff behavior can be drawbacks.
The beds at Le Grand receive mixed feedback; while many guests enjoy comfortable and spacious sleeping arrangements, others lament issues with noisy, uncomfortable mattresses and occasional cleanliness concerns.
Business travelers appreciate Le Grand for its new, well-renovated spaces, friendly staff and good price-quality ratio. The available conference room is highly recommended, making it a practical choice for business stays.
Lastly, Le Grand is notably pet-friendly, particularly for small dogs up to 5 kg, adding convenience for pet owners attending events like the nearby dog show. This pet-friendly policy, however, needs more details to be entirely clear.
In summary, Отель-ресторан “Le Grand” offers a pleasant stay due to its strategic location, friendly staff and clean, modern rooms, though improvements in dining availability, breakfast variety and room maintenance could enhance guest satisfaction.
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