InfoSummary of reviewsMaloja Palace Suites CO2-Neutral enjoys a picturesque setting near Lake Sils, surrounded by mountains and a tranquil park, which appeals to nature lovers and those seeking a peaceful retreat. The stunning historic architecture of the hotel, combined with its impressively spacious rooms, some equipped with terraces and lake views, make it a favored choice among families, hikers and skiers. The proximity to Saint Moritz and convenient bus access are additional perks admired by guests.
The breakfast service offers a mixed experience with the buffet praised for its quality, variety and friendly staff, although some guests find it overpriced and lacking in selection, particularly in meat, fish and cheeses. The large dining hall, while architecturally beautiful, can feel impersonal to some, affecting their overall breakfast experience. Dinner reviews are also varied with the Osteria and lunch options receiving commendations, but the main restaurant falling short due to high costs and perceived decline in quality.
Rooms at Maloja Palace Suites are highly praised for their cleanliness, spaciousness and modern renovations that blend well with the hotel's historic character. Guests appreciate the comfortable beds and well-equipped facilities, which include refrigerators and cooking amenities. The thoughtful design and cozy atmosphere contribute positively to the overall guest experience, despite occasional minor issues like small room sizes or window drafts.
The hotel is lauded for its cleanliness with guests frequently noting the spotless and tastefully furnished bedrooms and common areas. While interactions with staff are generally positive, highlighting friendliness and attentiveness, there are some reports of language barriers and occasional lapses in professionalism.
Wi-Fi service at the hotel receives mixed feedback. While strong and reliable in common areas and some rooms, other areas suffer from stability issues. Nonetheless, the positive aspects of the Wi-Fi experience stand out for many guests.
Comfortable beds are a notable highlight at Maloja Palace Suites with many guests praising the ergonomic pillows and restful sleep they provide. However, comfort preferences vary and a few guests found the beds too hard.
Overall, Maloja Palace Suites CO2-Neutral is recognized for its breathtaking location, historic charm and modern amenities, providing a generally pleasant experience for guests seeking a blend of nature, comfort and serenity. Show more
InfoSummary of reviewsMaloja Palace Residence Engadin-St Moritz CO2-Neutral is highly praised for its exceptional location, offering guests breathtaking views and direct access to outdoor activities like hiking, skiing, and snowshoeing. Situated near beautiful lakes and mountain vistas, the hotel combines seclusion with convenient access to St. Moritz and public transport. The historic building is beautifully renovated, providing a cozy and stylish atmosphere that is particularly appealing to sports enthusiasts.
The breakfast service receives mixed feedback, acknowledged for its generous portions and variety, especially suitable for vegetarians. However, some guests find it overpriced and lacking in vegan options. The vegetarian-only dinner service garners appreciation for its gourmet flair, though its limited menu and higher prices may not suit all diners. The dining experience could benefit from more varied options and a continuous bar service.
Accommodations at Maloja Palace are noted for their spaciousness, tasteful decor, and modern amenities. Guests enjoy the blend of historic charm with contemporary comforts, along with beautiful views from the rooms. Despite minor reservations about apartment finishings, the overall consensus is positive. The hotel maintains high cleanliness standards, with spotless rooms contributing to a comfortable stay, though certain services may require attention for guests with specific allergies.
Staff at the residence are generally praised for their friendliness and professionalism, contributing to a welcoming atmosphere. Some concerns about occasional understaffing and less warm interactions at reception suggest areas for improvement. Parking is a highlight, with ample free spaces and charging options for electric cars, supporting the hotel's eco-friendly ethos.
The location excels as an ideal base for cross-country skiing, with trails starting right at the hotel's doorstep. The availability of ski passes and the convenience of ski and bike storage enhance the experience for outdoor enthusiasts. Lastly, the beds are mostly comfortable, ensuring a restful sleep for many guests, although slight adjustments to pillows and sofa beds could improve overall satisfaction. Show more