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Summary of reviewsVine, Stafford by The White Feather Group Ltd excels in providing a welcoming and convenient stay that receives high praise, particularly for its central location. Guests appreciate the hotel's proximity to the high street, local attractions and transport stations, making it ideal for both leisure and business travelers. On-site parking and pet-friendly policies further enhance its appeal.
The breakfast service garners mostly positive feedback with guests frequently describing the meals as delicious and well-presented. Despite some critiques regarding service speed and minor inconsistencies, the warm and accommodating staff contribute greatly to the overall positive dining experience. Dinner at the hotel also earns commendation, especially for its quality and atmosphere, although occasional slow service and the availability of menu items were noted.
Rooms at the Vine offer a mixed experience, balancing comfort and charm with needs for minor refurbishments. Guests often find the rooms clean, cozy and equipped with needed amenities, though some report dated decor and minor maintenance issues. The beds consistently receive high marks for comfort, enhancing the overall quality of sleep.
Cleanliness throughout the hotel is generally satisfactory with many guests noting spotless rooms and fresh linens. However, some areas occasionally fall short, such as the bathrooms needing deeper cleaning and minor issues in communal spaces.
The staff stand out as a significant positive attribute of Vine, Stafford. Guests repeatedly praise the friendly, helpful and dedicated team, citing their efforts to ensure a pleasant stay even during busy periods. This dedicated service significantly boosts the hotel's reputation.
The WiFi service is mostly reliable, providing good connectivity for most guests. The family-friendly atmosphere, spacious family rooms and welcoming environment make it a good choice for those traveling with children. The lively nightlife around the hotel adds to its charm for those seeking entertainment, though some guests mention noise issues from the bar area.
Overall, Vine, Stafford by The White Feather Group Ltd delivers a solid three-star experience with excellent value for money. It combines a charming, historic setting with practical amenities and a dedicated staff, making it a well-rounded choice for various types of travelers. Show more
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Categories
Cheap Hotel
Provides budget-conscious lodging in a central location on Salter Street. Offers essential amenities for a comfortable stay.
3-Star Hotel
Situated a 10-minute walk from Stafford Train Station, The Vine offers stylish rooms in the town center. It features a bar and restaurant, along with free parking and Wi-Fi, making it a convenient and comfortable choice.
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Room Types
Standard Double RoomThis room has a TV and tea and coffee facilities.
Standard Single RoomThis room has a TV and tea and coffee facilities.
Standard Twin RoomThis room has a TV and tea and coffee facilities.
Standard Family RoomThis family room includes a flat-screen TV with satellite channels, a private bathroom as well as an outdoor dining area. The unit offers 2 beds.
Family RoomThis family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as an outdoor dining area. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
The reviews for Vine, Stafford by The White Feather Group Ltd highlight its prime location as a standout feature. Guests consistently praise the hotel's central position in downtown Stafford, making it incredibly convenient for accessing the high street, shops, restaurants and local attractions, including the Gatehouse Theatre. The proximity to the railway station and bus stations is another appreciated aspect, facilitating easy travel. The hotel is also described as quiet despite being centrally located, offering a peaceful retreat right in the heart of town. Additionally, on-site parking and pet-friendly policies are noted as benefits. Overall, visitors find the location perfect for both leisure and events, underlining its value for money and comfortable accommodation.
Breakfast
The breakfast experience at Vine, Stafford by The White Feather Group Ltd has garnered a range of opinions, but overwhelmingly trends toward positive remarks. Guests frequently describe the breakfast as lovely, delicious, superb and excellent with many praising its quality, presentation and taste. The breakfast is reported to be filling, well-cooked and with a good selection of options, including varied choices suited to different preferences.
However, a recurring issue is the speed of service with several guests noting long waits, which sometimes dampened the experience. Occasional comments mentioned the breakfast being burnt or arriving cold and the overall organization of serving and ordering left some guests less than impressed. Additionally, the breakfast is not included in the room price and is considered by some to be expensive, particularly for the portions and offerings, which sometimes lacked standard items like toast or cereals.
Despite these drawbacks, the friendly and accommodating staff, paired with reasonably priced options and a generally tasty breakfast, makes it a worthwhile experience for many visitors. Nonetheless, improvements in service speed and consistency, along with better value, could elevate the breakfast experience to match the high standards of other aspects of the hotel.
Dinner
Dinner at Vine, Stafford by The White Feather Group Ltd, generally leaves a positive impression. The most consistent praise from guests revolves around the superb quality of the evening meals. Words like brilliant, delicious and lovely frequently describe their dining experiences. Guests appreciated the excellent and well-priced food with accolades for specific dishes like perfectly cooked steaks and superb Sunday roasts, though some noted disappointment when certain menu items were unavailable.
The restaurant's ambiance, combined with good menu selection, makes for a pleasant eating area complemented by a substantial supply of draft beers. The historical building setting further adds to the charm of dining here.
Not all feedback was flawless, however. A minority mentioned instances of overcooked or cold food and some experienced slow service or noted that the food appeared to be pre-frozen rather than freshly prepared. There were also mentions of the restaurant not always being open, leading to inconveniences for some.
Despite these occasional drawbacks, guests often found the food at Vine to be of good value, frequently describing it as excellent pub food with a relaxed atmosphere and knowledgeable staff. Overall, the consistent quality and value make it a recommended dining spot for visitors to Stafford.
Rooms
The rooms at Vine, Stafford by The White Feather Group Ltd offer a mixed experience. Positively, many reviews noted rooms as clean, comfortable and spacious with good facilities such as tea and coffee, providing a cozy and welcoming stay. Guests appreciated the large, comfy beds and commented on the rooms' quaint features and character, such as exposed beams, adding a traditional charm to the accommodation.
However, several reviews pointed out the need for updating and refurbishment with some mentioning that the rooms appeared tired and dated. Issues such as broken fixtures, insufficient electric sockets by the bed and minor maintenance problems were also noted. Despite these drawbacks, the overall consensus highlighted that the cleanliness is generally up to standard, although a few guests felt their rooms could have been cleaner, indicating occasional lapses in housekeeping.
The rooms' size varied with some guests enjoying spacious accommodations while others found theirs compact but adequate for a short stay. The room temperature seemed to be an issue for some with reports of rooms being too hot and lacking air conditioning, although fans were provided to alleviate this. Nevertheless, the quiet location added to the peaceful ambiance, ensuring a restful night's sleep.
Overall, while updates and improvements could enhance the experience, the hotel's rooms offer a comfortable, clean and traditional stay in Stafford, making it a suitable choice for travelers seeking charm and practicality.
Beds
Vine, Stafford by The White Feather Group Ltd receives high praise for the comfort of its beds. The majority of guest reviews highlight that the beds are not only large but also exceptionally comfy with many describing them as very or immensely comfortable. Guests repeatedly note the exceptional cleanliness of the bedding, adding to the overall sleeping experience. There are mentions of beds being notably big and providing a restful night's sleep. Although a few reviews mention the beds being less comfortable, these are in the minority. Overall, the focus on comfort and cleanliness in regards to the beds is a strong positive aspect of the hotel, making it a promising choice for a relaxed stay.
Cleanliness
The reviews of 'Vine, Stafford by The White Feather Group Ltd' provide a mixed picture when it comes to cleanliness. On the positive side, many guests noted that the rooms were clean, comfortable and even spotless at times. Clean towels and bedding were frequently highlighted and the general sense was that the hotel maintained hygienic standards. Some mentioned that the facility was generally clean and comfortable and several reviews pointed out the maintenance of clean and tidy rooms.
However, there were notable criticisms regarding cleanliness in specific areas. Several guests found certain rooms and bathrooms needing a deep clean or more attention to detail, citing issues such as mold on shower walls, dirty carpets, dust on bathroom skirting boards and cobwebs. The bathrooms in particular seemed to be a recurring concern with mentions of stained baths, dirty sinks and unclean tiles. Some common areas, like corridors and the dining room, also received mentions for being less than pristine.
The mixed feedback suggests that while many guests experienced satisfactory cleanliness during their stay, there is room for improvement in maintaining consistent hygiene across all areas of the hotel.
Staff
The guest reviews for Vine, Stafford by The White Feather Group Ltd, overwhelmingly highlight the exemplary conduct of the hotel's staff. Guests repeatedly describe the staff as friendly, helpful, welcoming and accommodating. The staff's exceptional efforts to provide assistance, even during busy periods, did not go unnoticed. Visitors frequently mentioned the staff's warm and cheerful demeanor, noting that nothing seemed to be too much trouble for them.
Specific instances of staff members going out of their way to address guests' needs were highlighted, reaffirming the high levels of service and commitment. Reception staff, in particular, received commendations for their polite and helpful interactions, making guests feel at home from arrival to checkout. The positive atmosphere created by the friendly, smiling staff contributed significantly to the guests' overall satisfaction with their stay.
Despite occasional mentions of staff shortages and high-pressure situations, it was clear that the employees managed to maintain a high standard of service and a pleasant environment for guests. This dedication did not go unappreciated with many guests expressing gratitude and noting that the staff's efficiency and attentiveness made them feel welcomed and valued.
Wi-Fi
The WiFi at Vine, Stafford by The White Feather Group Ltd generally receives positive feedback from guests, highlighting its reliability and speed. Many reviews commend the excellent, free WiFi provided, noting that it works well and is consistently strong throughout the stay. Guests appreciated the fast and secure connection, which allowed for seamless streaming and other internet activities. However, some reviews mention intermittent connectivity and instances where the WiFi was slow or weak with a few guests experiencing issues in accessing the internet altogether. Despite these occasional troubles, the overall sentiment suggests that the WiFi service is functional and adequate for typical usage with numerous guests reporting a satisfactory experience.
Family
The Vine, Stafford by The White Feather Group Ltd, is a delightful destination for families with its warm, welcoming atmosphere. Many guests appreciate the hotel's ideal location, especially when visiting family or during festive occasions. The family-friendly environment and the well-maintained courtyard are frequently highlighted as great assets. The hotel offers spacious family rooms, making it a convenient choice for families traveling with children or for those hosting extended family members, including grandparents. The friendly staff further enhances the experience, ensuring a pleasant stay for families. However, some guests noted occasional noise from other families, but overall, the Vine remains a favored spot for family gatherings and getaways.
Nightlife
The nightlife around Vine, Stafford by The White Feather Group Ltd offers a mixture of lively and relaxing experiences. Guests frequently visit the hotel for events at the nearby alternative music venue, appreciating the vibrant atmosphere. The hotel's evening meals receive high praise for their quality and the bar provides an enjoyable setting with music at a perfect volume for conversation. The hotel exudes character, making it a wonderful place to stay.
However, the lively nightlife can be a double-edged sword. The beer garden and the bar are popular spots where guests and locals gather, leading to noise that sometimes carries into the night, disturbing the peace for some residents. Despite this, some guests find the rooms surprisingly quiet given the central location, while others suggest that the noise can be a significant issue, especially in rooms near the bar and courtyard. Overall, Vine, Stafford offers an engaging nightlife that balances between lively entertainment and laid-back enjoyment, though guests may want to consider the potential for late-night noise.
3 Star
Vine, Stafford by The White Feather Group Ltd offers a solid three-star experience characterized by a comfortable and clean environment. The hotel is noted for its great value for money with reviews frequently highlighting comfortable beds and pleasantly warm, spacious rooms. The central location is another advantage, making it convenient for accessing various local destinations.
The establishment is housed in a period property that retains much of its original charm, offering a nostalgic, somewhat retro atmosphere. Despite some minor issues like a bit of dust and general wear in the rooms, the hotel maintains a satisfactory level of cleanliness and comfort.
Service is consistent with what one would expect from a three-star hotel, making it a decent and reliable choice for short stays or business trips. Basic amenities, ample sockets and good food and drink options add to the overall appeal, ensuring it meets the expectations for its rating tier without promising more than it can deliver.
No, The Vine hotel by THEGREATVINE Ltd doesn't have any pool.
No, a spa isn't available at The Vine hotel by THEGREATVINE Ltd.
No, The Vine hotel by THEGREATVINE Ltd doesn't allow dogs.
Yes, parking facilities are available at The Vine hotel by THEGREATVINE Ltd.
No, The Vine hotel by THEGREATVINE Ltd doesn't have a gym.