St Lucia Palms
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Summary of reviewsSt Lucia Palms is highly praised for its ideal location, providing guests with the convenience of being situated in the heart of town while maintaining a peaceful and serene environment. The property's proximity to shops, restaurants, and attractions like the iSimangaliso Wetland Park makes it an excellent base for exploration and relaxation. Visitors appreciate the clean and welcoming ambiance, accentuated by facilities such as a great swimming pool and a pleasant braai area which contribute significantly to their experience.
The accommodations at St Lucia Palms are commended for being spacious, well-equipped, and thoroughly maintained. Each apartment offers a full array of kitchen amenities and necessary furnishings, promoting a home-like atmosphere for guests. While some visitors note that the beds can be uncomfortable and mention concerns about mold in the bathrooms, the overall setup and cleanliness of the apartments ensure a comfortable stay for most. The presence of large screen TVs and effective ceiling fans add to the comfort, particularly in the tropical climate.
Cleanliness is a strong point at St Lucia Palms, with guests consistently applauding the high standards maintained throughout the premises. Both the units and shared facilities, like the pool, are well-kept, offering a hygienic and spacious environment that is especially accommodating for families. The property's peaceful atmosphere and secure setting further enhance its appeal for those seeking convenience and comfort.
The staff at St Lucia Palms are celebrated for their warmth and friendliness, contributing significantly to the overall positive guest experience. Employees, especially standouts like Ansie and Erika, are noted for their exceptional customer service and dedication to making each visitor feel welcome and cared for. Although there are occasional mentions of less satisfactory encounters, the team's helpfulness and efficiency are persistently highlighted.
While the hotel promises modern amenities with free wifi, guests frequently encounter problems with connectivity, often finding it difficult to access reliable network service. This aspect is a noted shortcoming when compared to the otherwise positive offerings of the hotel.
The swimming pool, albeit smaller than expected, is another beloved feature of St Lucia Palms, appreciated for its cleanliness, warm water, and the relaxing environment it provides. While its early closing time might limit late-night use, the pool area, along with the nearby beach, offers a refreshing retreat for guests seeking a leisurely swim or quiet relaxation.
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The accommodations at St Lucia Palms are commended for being spacious, well-equipped, and thoroughly maintained. Each apartment offers a full array of kitchen amenities and necessary furnishings, promoting a home-like atmosphere for guests. While some visitors note that the beds can be uncomfortable and mention concerns about mold in the bathrooms, the overall setup and cleanliness of the apartments ensure a comfortable stay for most. The presence of large screen TVs and effective ceiling fans add to the comfort, particularly in the tropical climate.
Cleanliness is a strong point at St Lucia Palms, with guests consistently applauding the high standards maintained throughout the premises. Both the units and shared facilities, like the pool, are well-kept, offering a hygienic and spacious environment that is especially accommodating for families. The property's peaceful atmosphere and secure setting further enhance its appeal for those seeking convenience and comfort.
The staff at St Lucia Palms are celebrated for their warmth and friendliness, contributing significantly to the overall positive guest experience. Employees, especially standouts like Ansie and Erika, are noted for their exceptional customer service and dedication to making each visitor feel welcome and cared for. Although there are occasional mentions of less satisfactory encounters, the team's helpfulness and efficiency are persistently highlighted.
While the hotel promises modern amenities with free wifi, guests frequently encounter problems with connectivity, often finding it difficult to access reliable network service. This aspect is a noted shortcoming when compared to the otherwise positive offerings of the hotel.
The swimming pool, albeit smaller than expected, is another beloved feature of St Lucia Palms, appreciated for its cleanliness, warm water, and the relaxing environment it provides. While its early closing time might limit late-night use, the pool area, along with the nearby beach, offers a refreshing retreat for guests seeking a leisurely swim or quiet relaxation.
Apartment with Swimming Pool
Outdoor Pool
Apartment with Parking
3-Star Apartment
Apartment with Outdoor Pool
Guest Reviews
St Lucia Palms boasts an enviable location that guests consistently appreciate for its convenience and tranquility. Nestled in the heart of town, the property provides easy access to a variety of shops, restaurants, and amenities, all within walking distance. Despite its central position, it maintains a peaceful ambiance, allowing guests to enjoy a serene escape from the hustle and bustle. Additionally, the hotel is perfectly situated for those looking to explore nearby attractions, such as the iSimangaliso Wetland Park. The clean and welcoming environment, coupled with a great swimming pool and a pleasant braai area, enhances the overall experience for visitors seeking both convenience and relaxation.
St Lucia Palms offers spacious and well-equipped accommodations that cater to the needs of every traveler. The apartments are consistently praised for their cleanliness and neatness, and guests appreciate the full range of necessary furnishings and kitchen amenities, making meal preparation convenient and enjoyable. The large rooms and potential for grilling add to the appeal, providing ample space and facilities for a comfortable stay.
The inclusion of a big screen TV and effective ceiling fans in both the living area and bedroom enhance the overall experience, helping guests stay entertained and comfortable in the tropical heat. However, some guests have noted issues with the beds, describing them as hard and uncomfortable, which may detract from a restful night’s sleep. Additionally, there have been concerns about mould in the bathrooms, which can affect the overall satisfaction of the stay.
Despite these minor drawbacks, the practical apartment set-up and complete accommodations make St Lucia Palms a solid choice for travelers seeking convenience and cleanliness during their visit.
St Lucia Palms consistently impresses guests with its high standards of cleanliness and maintenance. Visitors frequently note that the units are clean and well-kept, offering a comfortable and neat environment. The apartments are described as spacious, making them ideal for families, and the thoughtful setup enhances the overall experience. The premises, including the pool, are consistently maintained, ensuring that both accommodation and facilities meet hygienic expectations. Guests appreciate the peaceful atmosphere throughout day and night, complemented by the property's safety and secure environment. Additionally, the location is praised for its convenience, making it an excellent choice for travelers seeking clean and accessible lodging.
At St Lucia Palms, guests are consistently impressed by the warmth and friendliness of the staff. Visitors describe the team as both welcoming and helpful, noting that they strive to make each stay comfortable and pleasant. The management is praised for their approachability, with particular emphasis on the exceptional service provided by individuals such as Ansie and Erika. Ansie, often highlighted for her amazing assistance, and Erika, noted for her impeccable customer service, contribute significantly to the positive atmosphere of the hotel. Cleaners and other team members are acknowledged for their efficient service and genuine kindness, always ready to provide useful advice and answer questions. Although there are rare mentions of disappointing encounters at reception, the overall consensus lauds the staff's dedication to delivering excellent service.
St Lucia Palms offers the promise of amenities and spacious accommodations, but the experience with the hotel's wifi leaves much to be desired. While the description indicates free wifi is available, guests frequently report issues such as not being able to connect or experiencing very poor network quality. In many instances, the wifi does not function properly, with some guests indicating that it is nonexistent or does not work inside the units. Although some express satisfaction with perfect wifi access, this appears to be an exception rather than the norm. Overall, guests should be prepared for potential connectivity issues during their stay.
The swimming pool at St Lucia Palms provides a pleasant experience for guests looking to cool off or relax. Despite being smaller than depicted in photographs, the pool receives praise for its cleanliness and warm water, even in less favorable weather conditions. It serves as a lovely spot to unwind, complemented by a well-kept braai area. While the early closing time of 8 PM might be a minor inconvenience for night swimmers, the overall service and pool maintenance ensure a positive experience. The pool's beauty and upkeep make it an appealing addition to the resort, even if visitors might find themselves drawn more to the nearby beach.
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Location
Rooms
The inclusion of a big screen TV and effective ceiling fans in both the living area and bedroom enhance the overall experience, helping guests stay entertained and comfortable in the tropical heat. However, some guests have noted issues with the beds, describing them as hard and uncomfortable, which may detract from a restful night’s sleep. Additionally, there have been concerns about mould in the bathrooms, which can affect the overall satisfaction of the stay.
Despite these minor drawbacks, the practical apartment set-up and complete accommodations make St Lucia Palms a solid choice for travelers seeking convenience and cleanliness during their visit.
Cleanliness
Staff
Wi-Fi
Pool
Yes, St Lucia Palms has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at St Lucia Palms.
No, St Lucia Palms doesn't allow dogs.
Yes, parking facilities are available at St Lucia Palms.
No, St Lucia Palms doesn't have a gym.
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