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Summary of reviewsThe Commercial, situated in the heart of St. Just, is widely praised for its superb central location. Its proximity to various attractions such as Cape Cornwall, the coastline and Land's End Airport makes it an ideal base for exploration and coastal walks. Guests appreciate the convenience of nearby free car parking and excellent public transport. The friendly atmosphere and lovely staff further enhance the positive experience.
The breakfast offerings at The Commercial receive consistent acclaim with guests describing them as superb and marvellous. The variety and quality of the food, including options like smoked salmon, scrambled eggs and a Cornish Full breakfast, are frequently highlighted. The breakfast is plentiful, cooked to order and served by friendly staff in a pleasant dining room with a glass ceiling. Many guests were impressed by the attention to detail and the overall excellent experience, noting that the breakfast alone was enough to entice them to return.
Dinner at The Commercial also garners positive reviews with guests praising the evening meals for their quality, portion size and value. Specific dishes, such as the locally sourced rump steak and burgers, stood out. The pub-style cuisine is served in a nice, airy conservatory and the food is consistently described as delicious, well-cooked and well-presented. The friendly and considerate staff further enhance the dining experience.
The rooms at The Commercial are noted for their cleanliness, comfort and convenience. Guests frequently mention the large, spacious accommodations, comfortable beds and well-equipped bathrooms. Though some rooms are described as compact or dated, they are still praised for their coziness and cleanliness. Family rooms and those with unique views, particularly at the top of the building, are especially appreciated. Overall, the rooms provide a warm and snug experience.
Cleanliness is a strong point for The Commercial with many guests praising the spotless rooms and modern, well-maintained bathrooms. Despite minor issues like slight drainage smells or grubby carpets in some areas, the overall sentiment is highly positive. Guests find the hotel very clean and comfortable, enhanced by its central location, friendly staff and good food.
The staff at The Commercial receive universal praise for their friendliness, professionalism and helpfulness. Guests frequently highlight the team's exceptional service, politeness and efficiency. The warm welcome at check-in and attentive service during breakfast contribute to the friendly and supportive atmosphere, ensuring guests feel comfortable and well cared for during their stay.
While feedback on the beds at The Commercial is mixed, many guests find them comfortable and cozy. However, some reviews point out issues like uneven firmness, low height and occasional discomfort. Despite these inconsistencies, the overall sentiment leans towards comfort.
In summary, The Commercial offers an excellent experience with its superb location, impressive breakfast and dinner offerings, clean and comfortable rooms and exceptionally friendly staff. The minor issues with bed quality do not overshadow the overwhelmingly positive reviews, making it a desirable choice for travelers. Show more
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Guest House Taking Steps Towards Sustainability
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Biomass
What makes your hotel/accommodation eco-friendly?
LED lighting throughout the premises
Signs in the rooms informing guests that towels will only be changed upon request
Waste is separated into at least 3 categories
No disposable (single use) cups/glasses, plates and cutlery
Most of the ingredients used to prepare meals are locally produced
A vegetarian alternative menu is proposed in the restaurant
Answers last updated by The Commercial
Guest House for Honeymoon
Small Guest House
4-Star Guest House
Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No They will be asked if they are showing any symptoms of Covid-19 and if they are they will be asked not to travel to our establishment and they will be advised to go home book a test and get tested.
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception All check in documentation will be emailed prior to arrival
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 6 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 60% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 16:00 - Check-out: 10:00
Other limitations Luggage will only be taken to the rooms upon the request of the guest. Staff will sanitise the luggage handles wear disposable gloves and apron
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
In house certification in line with the UK Government's guidelines
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Risk assessments have been done and staff issued with information and training given.
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Breakfast will need to be pre-ordered the night before and a possible breakfast time allocated. Evening and lunchtime menus will be much more limited in order to maintain safety guidelines for kitchen and waiting staff
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Double RoomThis room includes free WiFi, a flat-screen TV, an en-suite shower room with complimentary toiletries, tea/coffee making facilities and central heating.
Twin RoomThis room includes free WiFi, a flat-screen TV, an en-suite shower room with complimentary toiletries, tea/coffee making facilities and central heating.
Short Break SpecialThis room includes free WiFi, a flat-screen TV, an en-suite shower room with complimentary toiletries, tea/coffee making facilities and central heating.
Single RoomThis room includes free WiFi, a flat-screen TV, an en-suite shower room with complimentary toiletries, tea/coffee making facilities and central heating.
Small Double RoomThis room includes free WiFi, a flat-screen TV, an en-suite shower room with complimentary toiletries, tea/coffee making facilities and central heating.
Please note that this room is located on the second floor.
Standard Family RoomThis room features free WiFi, a flat screen TV, an en-suite shower room with complimentary toiletries, tea/coffee making facilities and central heating.
This room can accommodate 2 adults and 1 child.
Superior King RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has soundproof walls, flat-screen TV, city views, as well as chocolate for guests. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Situated in the heart of St. Just, The Commercial boasts an enviable central location that's repeatedly praised by its guests. The hotel resides near the picturesque village square, offering an ideal vantage point to explore the charming locale. Guests frequently mention the convenience of nearby free car parking and the hotel's proximity to various attractions, including Cape Cornwall and the stunning coastline.
The location is described as perfect for those embarking on coastal walks or needing easy access to Lands End Airport. The setting is idyllic, providing a quiet retreat while remaining within easy driving distance to St. Ives and Penzance. Visitors appreciate the superb position for excursions and hiking trips which makes it an excellent base for getting to know the West of Cornwall.
The village setting is not only beautiful but also offers excellent public transport, enhancing the convenience factor. Guests often highlight the friendly atmosphere and lovely staff, which adds to the positive experience of their stay. Overall, The Commercial's location is often deemed superb, brilliant and ideal for both leisure and exploration.
Breakfast
At The Commercial, guests consistently praised its breakfast offerings, describing them as superb, marvellous and amazing. The variety and quality of the food received high marks with many noting the freshly prepared and delicious dishes. There is an impressive spread, including options like smoked salmon and scrambled eggs, a Cornish Full breakfast and a continental selection. The breakfast is plentiful and sets guests up perfectly for the day with options cooked to order and served by friendly staff. The dining room, which features a glass ceiling, was highlighted as a pleasant setting to enjoy the meal. The attention to detail, such as serving coffee in big jugs and ensuring the food is hot, adds to the overall excellent experience. Many guests mentioned that the breakfast offerings were so good they would not hesitate to stay again.
Dinner
The Commercial hotel has received numerous positive reviews about its dinner offerings. Guests frequently praised the evening meals, describing them as very good with decent portions and great overall. Many highlighted specific dishes that stood out, such as the best burger they had in a long time and a delicious, locally sourced rump steak. The variety and quality of the dishes were often mentioned with compliments on the impressive selection available.
Diners appreciated the food's consistent quality, noting that every meal was delicious, well-cooked and served in a nice, airy conservatory. The pub-style cuisine was particularly well-received and the meals were noted as being reasonably priced, offering good value. Several guests also commented on the lovely presentation of food, served always hot on hot plates.
The staff received high marks for being exceptionally considerate and very friendly, which enhanced the dining experience. Overall, the food at The Commercial left a strong positive impression with both dinner and breakfast described as fantastic and worth it.
Rooms
The rooms at 'The Commercial' are consistently praised for their cleanliness, comfort and convenience. Many guests highlight the large and spacious accommodations, often mentioning that the beds are comfortable and the bathrooms well-equipped. Several reviews appreciate clean rooms and note the presence of amenities that made their stay enjoyable.
Guests also enjoyed rooms that provide pleasant views, such as those overlooking the market square and found the environment to be quiet and restful. Despite some remarks about smaller room sizes, especially for longer stays or rooms designated as compact, the general consensus is that the rooms are cozy and comfortable, fitted like a beloved old coat.
Although there are mentions of rooms being somewhat dated, they still received positive notes for cleanliness and comfort. The family rooms are described as cosy and those who had rooms at the top of the building appreciated the unique views from the bathrooms. Overall, the accommodations at 'The Commercial' provide a warm and snug experience, even if some rooms are a bit on the small side.
Beds
The beds at 'The Commercial' receive mixed feedback from guests with many praising their comfort. Phrases like "comfortable bed," "very comfy," and "super comfy bed" are frequently mentioned. Guests also noted the beds as "cosy" and "comfortable" without any disturbance from noise. However, some reviews point out issues like "bed was very low to the floor," "mattress dipped in the middle," and various levels of firmness that weren't to everyone's liking. A few guests found the beds "uncomfortable," "hard as concrete," or even described the sense that the bed "felt like it's about to break." While the overall sentiment leans towards comfort, there are notable exceptions highlighting inconsistencies in bed quality.
Cleanliness
The Commercial receives high praise for its cleanliness and comfort across its guest reviews. Many guests highlight the hotel's spotlessly clean rooms and modern, well-maintained bathrooms. The beds are often described as unbelievably comfortable, ensuring a restful night's sleep. Visitors also appreciate the homely atmosphere of the rooms, noting they are of good size and layout.
Despite a few comments about minor issues like slight drainage smells in some bathrooms and grubby carpets in certain areas, the overall sentiment is overwhelmingly positive. Guests note that the hotel is very clean inside with some even using terms like excellent cleanliness to describe their experience.
The central location, combined with friendly staff and good food, enhances the appeal of The Commercial, making it a desirable choice for travelers seeking a clean and comfortable stay.
Staff
The Commercial has garnered numerous positive reviews from guests who had glowing remarks about the hotel's staff. Universally praised for their friendliness and professionalism, the staff are described as very friendly, welcoming and accommodating. Guests highlighted the team's exceptional helpfulness and noted that they were polite, efficient and well-trained. With repeated mentions of their kindness and genuine efforts to provide excellent service, it's clear that the hosts and staff left a lasting positive impression on those who stayed at the hotel. Visitors appreciated the warm welcome at check-in and the attentive service during breakfast, often pointing out the meticulous care given by individual team members. Overall, the staff at The Commercial are consistently recognized for creating a friendly and supportive atmosphere, ensuring guests feel both comfortable and well looked after during their stay.
No, The Commercial doesn't have any pool.
No, a spa isn't available at The Commercial.
No, The Commercial doesn't allow dogs.
No, parking facilities aren't available at The Commercial.