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Summary of reviewsHotel Eastside in St. Gallen presents a well-rounded and convenient accommodation option known for its excellent location, hospitality and amenities. Though slightly removed from the city center, its strategic position near major highways and supported by free bus access directly in front of the hotel ensures smooth commutes. Guests highly appreciate the easy and quick transit options, making visits to local attractions and business venues effortless. The availability of free underground parking is a significant advantage for travelers with vehicles.
Breakfast at Hotel Eastside is generally well-received, offering a generous and diverse selection that caters to various dietary preferences with fresh muesli and pastries being particularly commendable. Despite mixed reviews about the breakfast room ambiance and a few suggestions for more variety, most guests find the breakfast offerings satisfying and fresh, greatly enjoying the friendly and helpful breakfast staff.
The hotel's restaurant is praised for its delicious and well-presented dinners. Despite some mixed opinions about the dining ambiance, the quality cuisine and polite, accommodating staff contribute to an enjoyable dining experience. The menu with its fair price-performance ratio, is appreciated despite being slightly limited.
Rooms at Hotel Eastside are modern, spacious and well-furnished, consistently praised for their cleanliness and comfort. The practical and attractive arrangement of the furnishings, along with well-stocked minibars and effective air conditioning, are key highlights. The brightness and functionality of the rooms, alongside accessibility features such as wheelchair-friendly bathrooms, add to the appeal.
Cleanliness is a standout feature with guests consistently noting spotless rooms and well-maintained facilities. The hotel's modern, minimalist design further enhances the perception of cleanliness, contributing to a comfortable and hygienic atmosphere throughout.
The staff at Hotel Eastside are highly regarded for their professionalism, friendliness and attentiveness. The team goes above and beyond to ensure guest satisfaction, meeting special requests and providing a seamless, welcoming experience.
Guests also appreciate the reliable and high-speed WiFi, despite some mixed reviews indicating variability in connectivity and speed. Parking facilities are another major plus with secure, free underground parking that offers direct hotel access and enhances the overall stay experience.
Families find the hotel particularly accommodating with spacious family rooms and thoughtful touches for children, such as evening milk and a treasure hunt with treats. The friendliness of the staff and the quality of the accommodations make it a favorable choice for family stays.
The comfortable beds are frequently highlighted, though there are occasional comments about firm mattresses and thin pillows. Overall, the beds contribute positively to a restful and comfortable stay.
As a three-star hotel, Hotel Eastside delivers excellent value for money with modern facilities and high service standards. It provides a straightforward, comfortable and budget-friendly stay ideal for short visits and practical lodging solutions.
Accessibility features are notable with well-designed accessible rooms and convenient parking options, making it a suitable choice for guests with disabilities. The hotel's advantageous location further enhances its appeal, ensuring easy access to the city center and surrounding areas via well-connected transportation systems.
Overall, Hotel Eastside stands out for its strategic location, exceptional cleanliness, friendly staff and comfortable accommodations, making it a highly recommended choice for both business and leisure travelers visiting St. Gallen. Show more
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Hotel with Parking
Hotel Eastside features a free parking garage, ensuring guests have access to convenient and secure on-site parking facilities included in their stay. Guests consistently highlight the convenience of the underground parking.
EV charging stations
Accessible Hotel
This hotel is confirmed to be wheelchair accessible throughout the entire building. It features a lift for easy access to different floors and includes a toilet specifically designed for disabled guests.
Hotel with EV Charging Stations
Based on the provided information, Hotel Eastside (free parking garage) is included in the list of hotels tagged with EV charging stations.
3-Star Hotel
The Hotel Eastside boasts excellent cleanliness and high staff ratings, contributing to its strong overall guest satisfaction. It offers great value, including free private garage parking, an excellent breakfast, modern and comfortable rooms, and a free bus ticket for city transport.
Double or Twin Room with Free ParkingThis room offers a flat-screen TV with cable channels, a minibar and a bathroom with shower, hairdryer and free toiletries.
One garage parking space per room is included in the room rate.
Double Room with Free ParkingThis room offers a flat-screen TV with cable channels, a minibar and a bathroom with shower, hairdryer and free toiletries.
One garage parking space per room is included in the room rate.
Guest Reviews
8.6
Very Good
Location
Hotel Eastside in St. Gallen offers a blend of convenience and accessibility, thanks to its strategic location. Though slightly removed from the city center, the hotel stands out for its superb connectivity to public transportation. Guests appreciate the easy and quick bus access with a stop situated directly in front of the hotel, making trips to downtown St. Gallen both effortless and efficient. This close proximity to bus services, which are free to guests, is highlighted as a key advantage, allowing for smooth commutes to local attractions, business spots and the OLMA halls.
The accommodation’s location is also praised for being near major highways, facilitating visits to nearby cities and regions. Additionally, the availability of free underground parking is noted as a significant benefit for travelers with vehicles.
However, the hotel is situated on a busy main road, which some guests find noisy, particularly in street-facing rooms. While the noise factor is an occasional downside, many still regard the location as ideal for combining easy road and bus access with value for money. The hotel's cleanliness, modern amenities and helpful staff contribute to a positive overall experience, making it a well-regarded choice for both business and leisure travelers visiting St. Gallen.
Breakfast
Hotel Eastside receives generally positive feedback for its breakfast offerings. Guests frequently describe the breakfast as good, rich or very good, highlighting a generous selection that caters to a variety of tastes. The breakfast buffet is often praised for being extensive with sufficient choices to satisfy both vegetarians and health-conscious individuals. Freshness is another consistent theme with guests noting that the food is always served fresh and regularly replenished.
The breakfast room gets mixed reviews regarding its ambiance, although terms like charming and pleasant are used alongside some opinions that describe it as dark or feeling like a windowless cafeteria. However, the friendly and helpful staff at breakfast consistently receive high marks, contributing positively to the dining experience.
Certain specifics, such as fresh muesli, pastries and the option to request fried eggs, receive individual accolades. However, there are comments suggesting the breakfast could benefit from more variety, especially in terms of cheese and the diversity of options. A few guests mention that scrambled eggs come at an additional cost and some feel the selection can be somewhat limited or too minimal.
The breakfast times occasionally inconvenience guests with some noting the 9:00 am cut-off as too early. While the overall reception of the breakfast is positive, a few reviews indicate it did not meet expectations or describe the offerings as below average.
Despite a few areas for improvement, the general consensus is that Hotel Eastside provides a pleasant and satisfying breakfast experience that caters well to a broad range of preferences.
Dinner
Hotel Eastside boasts a good restaurant that has received praise for its delicious and well-presented dinners. Guests frequently highlight the quality cuisine and enjoyable dining experiences with many describing their meals as lovely, satisfying and even outstanding. The menu, though somewhat limited, is appreciated for its fair price-performance ratio and variety of options like burgers, which are a hit among diners.
While the food quality is generally commendable, there are some mixed opinions regarding the dining environment. Some find the restaurant slightly uncomfortable due to its dark and poorly lit ambiance, described by a few as depressing. The funky lighting adds an unusual touch which may not appeal to everyone.
Service at the restaurant is another standout feature. Staff members are often noted for being polite, funny and accommodating, ensuring a pleasant dining experience even when the setting falls short for some patrons. Despite sporadic mentions of long waits and occasional mediocre dinners, the overall consensus underscores that the good service and excellent food make dining at Hotel Eastside worthwhile.
Rooms
Hotel Eastside offers a collection of modern, spacious and well-furnished rooms, praised for their cleanliness and comfort. Guests highlight the large room sizes and the functionality of the amenities, including well-appointed bathrooms and effective air conditioning systems. The contemporary and practical design of the rooms is frequently mentioned with many visitors appreciating the modern furniture and linear style.
Big windows in many rooms provide both excellent views and ample natural light, contributing to the bright and welcoming atmosphere. The hotel also receives high marks for its accessibility features, notably the huge, wheelchair-friendly bathrooms. Families can find particularly spacious accommodations with family rooms being both large and inviting.
Additionally, the cleanliness of the rooms is consistently noted with many describing them as spotlessly clean and newly furnished. The practical arrangement of the furnishings makes the rooms not only attractive but also highly functional with well-stocked minibars and modern bathrooms adding to the convenience.
While the hotel is very good overall, some rooms facing the street can be noisy, necessitating earplugs for a peaceful sleep. There are also comments about the rooms sometimes being too hot, although the quiet air conditioning system generally receives positive feedback.
In summary, Hotel Eastside provides a high-quality stay with its spacious, modern and spotlessly clean rooms, making it a favorable option for both individuals and families.
Beds
Guests of Hotel Eastside consistently highlight the comfort of the beds, often describing them as very comfortable, excellent and even wonderful. The majority of the reviews emphasize the beds' comfort with many guests noting they had a restful sleep. Specific praise is given to the quality of the bedding, which is described as comfortable and clean and beyond praise by some guests. However, there are a few mentions of the mattresses being too firm or hard for some guests' preferences and the pillows received mixed reviews with some finding them too thin and not very comfortable. Overall, the beds at Hotel Eastside are highly regarded for their comfort, contributing positively to the guests' stay.
Cleanliness
Hotel Eastside offers an exceptional experience for guests prioritizing cleanliness and comfort. The rooms and bathrooms are consistently described as spotless, meticulously clean and well-maintained, contributing to a comfortable and hygienic atmosphere. Guests frequently note the hotel's modern, minimalist design that further enhances the overall sense of cleanliness.
The staff are not only extremely friendly but also ensure that every corner of the hotel, including the restaurant, meets high cleanliness standards. The restaurant is particularly praised for being exceptionally clean and well-kept, providing a welcoming environment for diverse culinary tastes.
Whether staying for business or leisure, visitors find the rooms bright, spacious and comfortably furnished. The hotel's relatively new facilities add to the pristine condition and appealing ambiance. Free parking and a well-maintained garage offer additional convenience for those traveling by car.
Overall, Hotel Eastside stands out for its impeccable cleanliness, modern amenities and thoughtful service, making it a highly recommended choice for both short and extended stays.
Staff
Hotel Eastside's staff consistently receives high praise from guests for their exceptional professionalism, friendliness and attentiveness. Guests highlight the staff's helpfulness and accommodating nature, noting that the team is proactive in addressing needs and special requests. Whether it's the kitchen staff preparing food after hours, the restaurant crew providing evening milk for a toddler or a receptionist making the check-in process a breeze, the service is marked by a courteous and genuinely caring attitude.
Guests appreciate the seamless service provided by technologically advanced and knowledgeable staff, who make the stay comfortable and pleasant. The combination of a welcoming reception and a team that goes above and beyond to ensure guest satisfaction stands out as a major positive aspect of the hotel experience. In particular, the flexible and understanding demeanor of staff members contributes significantly to the overall exceptional hospitality provided at Hotel Eastside.
Wi-Fi
Hotel Eastside offers guests convenient and free public transportation, alongside courteous service that enhances the overall stay. A particular highlight is the reliable and high-speed internet with several reviews noting strong and fast WiFi throughout the hotel. Many guests found the WiFi connection to be good and dependable, which is crucial for those who need consistent internet access.
However, there is a notable division in experiences. Some guests reported slow speeds, particularly in the rooms and others mentioned issues with WiFi connectivity, where the internet either didn't work or was unusable. The reception area seems to have somewhat better connectivity, although it is still described as slow by some guests. These mixed reviews highlight a disparity in WiFi performance across different areas of the hotel.
In summary, while many guests appreciate the strong WiFi, others have encountered significant issues, signaling an area where the hotel could potentially improve.
Parking
Hotel Eastside receives high praise for its excellent parking facilities, which are both free and secure. Guests consistently highlight the convenience of the underground parking garage, which offers direct access to the hotel. The spacious, private parking spots are easily accessible and included in the room rate, providing a hassle-free experience for travelers with vehicles. Many visitors appreciate the comfort and security of the guarded, underground spaces, specifically commenting on the availability and ease of use. The inclusion of free parking, especially with a spacious and secure garage, significantly enhances the overall stay. The convenience of having guaranteed parking directly at the hotel adds to the property's appeal. However, a minor note is that parking may become scarce in the evening. Overall, Hotel Eastside is lauded for its optimal parking solutions, making it a highly recommended choice for guests prioritizing safe and convenient parking.
Family
Hotel Eastside has garnered positive feedback from guests, especially families traveling with children. The hotel provides advantageous amenities such as free bus passes and complimentary mini-muffins, which contribute to a pleasant stay. One notable aspect is the hotel's attentiveness to children, offering thoughtful touches like evening milk for young ones and a treasure hunt with treats and Easter eggs.
Families appreciate the hotel's spacious accommodations with multiple mentions of super large family rooms that provide enough space and comfort for family groups, including those with two small children. Many reviews highlight the hotel's family-friendly nature, describing it as overall welcoming and accommodating to children.
While a few reviews suggest the hotel might not be entirely suitable for every family, the majority view is overwhelmingly positive. Guests commend the friendly staff and the incredible beds, making it highly recommended for a family stay. Hotel Eastside maintains a clean and spacious environment and offers a lovely dining experience, reinforcing its reputation as a great option for families seeking convenience and comfort during their travels.
3 Star
Hotel Eastside is a commendable choice for travelers seeking a budget-friendly, three-star experience. The hotel offers exceptional value for money with reasonable rates that suit a variety of budgets. Guests frequently praise its modern facilities and the high standard of service provided, which some even note feels above its three-star rating.
This no-frills hotel provides a comfortable and uncomplicated stay, making it ideal for short visits. Its straightforward amenities and ambiance are satisfactory for those seeking a practical and cost-effective lodging solution. The hotel’s consistent performance in delivering value for money makes it a standout option for budget-conscious travelers.
Overall, Hotel Eastside ensures a satisfying stay with its modern amenities and excellent price-performance ratio, proving to be a favorable choice for a short, practical and budget-friendly accommodation.
Accessible
Hotel Eastside is notable for its exceptional accessibility features, making it a highly suitable choice for guests with disabilities. The hotel offers numerous accessible facilities and spaces, including accessible rooms designed with ease of movement in mind. Additionally, multiple reviews highlight the convenient and accessible parking options available, including a free parking garage.
The location of Hotel Eastside is strategically advantageous, affording guests easy access to the city center and surrounding areas via well-connected train and bus systems. A bus stop is conveniently situated right in front of the hotel and guests benefit from complimentary local transportation cards, which include free bus and mobile tickets. This makes it incredibly convenient to explore the city and its attractions.
Overall, the hotel is praised for its seamless blend of accessibility and convenience, providing a stress-free and pleasant stay for all guests, particularly those requiring accessible accommodations.
No, Hotel Eastside (free parking garage) doesn't have any pool.
No, a spa isn't available at Hotel Eastside (free parking garage).
No, Hotel Eastside (free parking garage) doesn't allow dogs.
Yes, parking facilities are available at Hotel Eastside (free parking garage).
Yes, Hotel Eastside (free parking garage) has a gym. For more information, read the answers to the Gym questionnaire