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Summary of reviewsB&B HOTEL St Gallen offers a strategic location with commendable access to public transport and key city destinations. Positioned near the St. Fiden train station, the hotel ensures convenient access to St. Gallen's city center within minutes, making it an ideal stopover for travelers, especially those heading to the Olma fairgrounds. The surrounding area, although slightly industrial, provides a peaceful and quiet stay, complimenting the hotel's modern and clean ambiance, making it a suitable choice for short stays, business trips and event-goers.
The breakfast at B&B HOTEL St Gallen receives mixed feedback. While many guests praise the selection for being delicious and exceeding expectations with highlights such as fresh orange juice and a variety of pastries, some feel the need for more diverse options, especially in fruits and vegetarian choices. The breakfast room is deemed spacious and modern despite occasional noisiness and long lines at the coffee machine. Overall, the breakfast experience generally aligns with expectations for a mid-range hotel with room for some improvements.
The absence of a dedicated restaurant and limited bar hours could be considered drawbacks, particularly for evening relaxation. However, the availability of in-room refrigerators offers an alternative for self-catering and nearby restaurants provide additional dining options, albeit limited. This could be an area for potential enhancement to boost guest satisfaction.
The rooms at B&B HOTEL St Gallen are well-received for their modern, minimalist design, ample space and functional amenities. Guests appreciate the clean and contemporary decor, comfortable beds and soundproof environment. Bathrooms, equipped with rain showers, are especially praised. Although the rooms generally offer a pleasant and efficient stay, some guests mention a lack of certain amenities like refrigerators and sufficient storage space. Occasional noise from rooms facing the train tracks and minor cleanliness issues were noted but did not significantly detract from the overall positive impression.
Cleanliness is a standout feature at B&B HOTEL St Gallen with guests frequently noting the immaculate condition of both rooms and common areas. The modern and hygienic conditions throughout the hotel contribute to a welcoming atmosphere, despite a few isolated reports of minor cleanliness lapses.
The hotel's staff is generally commended for their friendliness, professionalism and attentiveness. Guests particularly appreciate the warm reception and helpful nature of the employees with specific staff members receiving special mentions. Though there are occasional reports of less favorable interactions, the overall sentiment towards staff remains highly positive.
Wi-Fi service at the hotel is typically seen as reliable and fast with good coverage throughout the premises. While some guests experience minor issues and occasionally find the system for obtaining Wi-Fi information a bit cumbersome, the majority are satisfied with the connectivity provided.
Parking facilities receive both praise and critique. Guests appreciate the spacious and convenient underground parking, although many find the fees excessive. The inability to reserve parking in advance and occasional issues with the garage door also present challenges. Nonetheless, those who secure a spot find the parking practical and secure.
Families find B&B HOTEL St Gallen accommodating with spacious and clean family rooms and a welcoming atmosphere for children and pets. The organization and facilities cater well to families, including those needing access to the nearby children's hospital. The family-friendly vibe extends to the breakfast area, enhancing the overall family experience.
Beds are generally praised for their comfort with guests enjoying firm mattresses. However, some note that single and twin beds can be narrow and there are occasional concerns about pillow quality. Despite these minor issues, most guests find the beds conducive to a restful night's sleep.
In summary, B&B HOTEL St Gallen effectively meets and often exceeds the expectations for a three-star hotel, offering modern, clean and comfortable accommodations with good value for money. Some minor areas for improvement are noted, but the overall guest experience is positive, making it a practical choice for various travelers. Show more
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Dog Friendly Hotel
Allows pets of any size in designated rooms for an additional fee per pet, per night, and welcomes both dogs and cats. It also has a terrace.
Hotel with Parking
This hotel is well-located near the main train station with good connections into town. There is plenty of blue zone parking around the area, or parking at the hotel for an additional cost.
Accessible Hotel
B&B HOTEL St Gallen offers facilities for disabled guests. The hotel is equipped with a lift, providing accessible movement between floors.
3-Star Hotel
The B&B HOTEL St Gallen is noted for its high cleanliness standards, friendly and helpful staff, and good value for money. It offers comfortable and quiet rooms, including spacious options suitable for families, and provides a good breakfast.
Family Friendly Hotel
Room Types
Double RoomThe double room offers air conditioning, heating, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Double Room - Disability AccessThe double room provides air conditioning, heating, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Twin RoomThe twin room features air conditioning, heating, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Family RoomThe family room features air conditioning, heating, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 3 beds.
Standard Double RoomThe double room features air conditioning, heating, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Standard Twin RoomThe twin room features air conditioning, heating, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Guest Reviews
Location
B&B HOTEL St. Gallen garners appreciation for its strategic location, offering excellent access to both public transport and key city destinations. Positioned close to St. Fiden train station, the hotel ensures guests can easily reach St. Gallen’s city center within a few minutes. This proximity to various transportation options, including several bus stops, makes commuting straightforward and stress-free.
The hotel's location benefits from easy access to the highway, making it an ideal stopover for travelers on the move. It's conveniently close to notable landmarks like the Olma trade fair grounds and several shops, including a Migros supermarket for daily necessities. While the surrounding area is described as somewhat industrial and a bit removed from the picturesque old town, it's still within a manageable walking distance or a short bus ride from the city center.
Guests highlight the cleanliness and modernity of the hotel, emphasizing its suitability for short stays, business trips and events at nearby venues. The peaceful neighborhood contributes to an overall quiet stay despite its proximity to train tracks. Although not centrally located, the hotel's excellent transport links compensate for the distance, providing a seamless connection to downtown attractions and making it a practical choice for visitors.
Breakfast
The breakfast experience at B&B HOTEL St Gallen has garnered mixed reviews from guests. On the positive side, many have praised the breakfast for its good selection and exceeding expectations, frequently describing it as great, excellent and delicious. Guests appreciate the variety offered, particularly the ability to squeeze fresh orange juice and the presence of various pastries. The breakfast buffet is often regarded as abundant, hearty and sufficient with some noting that it met their expectations in terms of quality and variety.
However, there are mentions of areas needing improvement. Several reviews point out that the selection could be more varied with a particular need for additional fruits and vegetarian options. Additionally, some guests felt the breakfast was priced too high for the variety and quality offered, especially considering the limited selection of items such as stale coffee rolls and pre-made scrambled eggs.
The breakfast room has been described as modern and spacious, but some guests found it noisy and uncomfortable with complaints about long lines at the coffee machine and delayed replenishment of items. Despite these drawbacks, many guests found the overall breakfast experience at B&B HOTEL St Gallen to be satisfactory and in line with expectations for a mid-range hotel.
Dinner
B&B HOTEL St Gallen offers a cozy and convenient stay, but it does present a few challenges for those looking to dine in. Guests have highlighted the absence of an in-house restaurant and an operational bar, which could be a downside, especially in the evening when there is no bar or lobby available for relaxation. However, there's a silver lining; the hotel provides a refrigerator in the room, which facilitates self-catering for lunch and dinner, making it easier for guests to organize their own meals. For those willing to explore the vicinity, there are a few restaurants within walking distance, though options are limited. This minor inconvenience might be noticeable for business travelers looking to dine with colleagues in St. Gallen. Overall, while the hotel excels in many areas, extending the bar's opening times or introducing a dining option could significantly enhance the guest experience.
Rooms
The rooms at B&B HOTEL St Gallen have received consistent praise from guests for their modern, minimalist and functional design. The majority of reviews highlight the ample space available in the rooms, which are often described as large, bright and well-lit. Many guests have found the decor to be aesthetically pleasing with a focus on clean lines and modern furnishings.
The bathrooms have garnered special mention for their well-thought-out design and cleanliness with features such as rain showers being particularly appreciated. The rooms are also noted for their cleanliness and newness, contributing to a welcoming atmosphere.
Comfort is a recurring theme with many guests commenting on the comfortable beds and the quiet, soundproof environment. Practical aspects like large windows with adjustable blinds, ample lighting fixtures and efficient air conditioning systems also received positive feedback.
While the rooms are generally described as spacious and well-equipped, there are occasional comments about the lack of certain amenities such as refrigerators, closets and sufficient storage space for luggage. Some guests have noted that rooms facing the train tracks can be noisy and a few have mentioned issues with cleanliness and room readiness upon arrival.
Overall, the rooms at B&B HOTEL St Gallen are valued for their modernity, comfort and functionality, making them suitable for guests looking for a pleasant and efficient stay. The positive aspects highlighted by guests indicate a high standard of accommodation, though some minor improvements could enhance the overall experience.
Beds
B&B HOTEL St Gallen has garnered praise for its beds, which are frequently highlighted as very comfortable, perfect for those who enjoy a firm mattress. Guests often describe the beds as modern and stylish with bedding that offers a cozy sleep experience. The clean and spacious rooms complement the quality of the beds, making the stay even more comfortable.
However, there are occasional concerns noted. Single and twin beds are often described as narrow with some guests finding the pillows too hard or of poor quality. The double beds, while comfortable, sometimes come with just one blanket, which can be inconvenient for couples. Some guests have also noted that the mattresses can be too hard or soft, depending on personal preference.
Overall, despite minor criticisms regarding the width of the beds and pillow comfort, the majority of guests find the beds at B&B HOTEL St Gallen to provide a restful and enjoyable night's sleep.
Cleanliness
The B&B Hotel St Gallen has received high praise for its cleanliness with numerous confirmed guest reviews highlighting the immaculate condition of the rooms and common areas. Guests have consistently noted the modern and spotless appearance of the hotel's facilities, often describing the rooms as exceptionally clean, tidy and well-maintained. Many appreciated the new, contemporary design and the hygienic conditions throughout the hotel, including the bathrooms and public spaces such as the lobby and breakfast area.
While the majority of the comments were positive, some guests did report occasional lapses in cleanliness, such as untidy bathrooms, dirty grout and uncleared plates. There were also a few mentions of rooms not being cleaned during their stay or showing signs of wear, like stained mirrors or dusty furniture. Despite these minor issues, the overall feedback on cleanliness remains overwhelmingly positive with many guests recommending the hotel for its tidy and orderly environment.
In summary, B&B Hotel St Gallen is largely commended for its excellent cleanliness and modern amenities, making it an attractive option for travelers seeking a well-maintained and hygienic place to stay.
Staff
The reviews for the B&B HOTEL St Gallen highlight a mostly positive experience with the hotel's staff. Guests frequently commend the reception staff for being accommodating, attentive and especially friendly. Many appreciated the professional and welcoming nature of the employees, emphasizing the warm reception and courteous service they received. Specific staff members, notably Martina and Khalid, were often mentioned for their excellent service and helpfulness.
The staff's efficiency, dedication and professionalism stood out, contributing significantly to a pleasant atmosphere at the hotel. Guests mentioned that the reception team was always ready to help, providing good advice and solutions promptly. The front desk personnel were highlighted for their friendliness and ability to make guests feel welcome. Descriptions often included terms like super friendly, very nice and extremely helpful, suggesting a high level of satisfaction with the staff's performance.
However, a few reviews noted less favorable interactions, pointing out instances of unfriendly or rude behavior, particularly by the male reception staff. Some guests felt that the staff could be overwhelmed at times, resulting in less attentive service. Despite these occasional negative experiences, the overall sentiment emphasized a friendly, courteous and helpful team that significantly contributed to a positive stay at the hotel.
Wi-Fi
When it comes to Wi-Fi at B&B HOTEL St Gallen, guests generally find the service functional and reliable with several noting it as fast and offering full coverage throughout the hotel. Many appreciated the good, free Wi-Fi and noted that the connection was especially stable and efficient. Highlights include the super-fast speeds and strong network signals.
The process of obtaining Wi-Fi through a password at check-in and checkout was considered efficient by many. However, some guests mentioned that Wi-Fi information was not always provided proactively, causing them to ask the staff, who at times were reluctant to assist. Others noted that the concept of using codes lends a sense of autonomy, though it might be confusing for those less tech-savvy.
The connection was described as smooth and reliable by many, but some experienced complications and noted that it could be unnecessarily difficult. There were isolated incidents of Wi-Fi being completely down or only working with a credit card and a few guests experienced glitches during their stay. Despite these occasional issues, the overall sentiment is positive with most finding the Wi-Fi service to meet their needs effectively during their stay.
Parking
The B&B HOTEL St Gallen receives mixed reviews regarding its parking facilities. On the positive side, several guests commend the hotel for its spacious and convenient underground parking, which is directly accessible and provides a safe spot for cars and motorcycles. This convenience is especially appreciated given the location's overall benefits. Some reviewers highlight the availability of free public transportation and the option to park on nearby streets for free at night or in blue zones.
However, many guests find the parking fees to be excessively high with mentions of the 20 CHF per night charge being a common complaint. There are also reports of the underground garage being full, problems with the garage door not opening and no possibility to reserve parking in advance. The lack of clear information about parking costs during booking and limited parking spaces add to the inconveniences highlighted by visitors. Despite these issues, those who managed to secure a parking spot found the underground garage practical and comfortable, albeit expensive.
Family
At B&B HOTEL St Gallen, families will find everything they need for a comfortable and enjoyable stay. This establishment has garnered positive feedback for its family-friendly atmosphere and ample accommodations. The family rooms are particularly appreciated for their spaciousness and suitability for family travels. Guests have highlighted the cleanliness and modernity of the hotel, making it a welcoming environment for both children and pets.
The hotel's organization is described as structured and clean, meeting the high expectations of traveling families. With a nearby park ideal for family activities and easy accessibility, it caters well to the needs of those with children. Furthermore, the proximity to the children's hospital is an added benefit for families requiring quick access.
The breakfast area also exudes a family-friendly vibe, ensuring that everyone starts their day on a positive note. For those on short stays, the hotel continues to deliver a high standard of service and comfort. Reviews mention that even with four people, a baby and a dog in tow, the establishment managed to provide an excellent stay. In summary, B&B HOTEL St Gallen comes highly recommended for family stays, offering spacious rooms, cleanliness and a welcoming environment for all family members.
3 Star
The B&B HOTEL St Gallen stands out as a modern and well-located establishment, making it a perfect choice for a weekend getaway. The hotel is praised for its value for money, especially within the Swiss market, offering a good price-performance ratio. The facilities and services align well with three-star standards and several reviews highlight that it even exceeds expectations for its category.
Guests appreciate the modern and clean accommodations, which feature functional furnishings and high-quality fittings. The rooms are noted to be spacious and comfortable with nice bathrooms adding to the overall positive experience. The hotel's minimalistic design and brand new facilities contribute to a safe and welcoming environment.
The hotel's service is described as very adequate with friendly staff contributing to a pleasant stay. Breakfast is good and simple, fitting well with the overall concept of the hotel. Many reviews highlight the excellent value for money and the unique price-performance ratio that sets it apart from other options in St. Gallen.
Overall, B&B HOTEL St Gallen delivers a very good stay, offering great amenities and a modern atmosphere at a reasonable price, making it a solid choice for travelers seeking quality and affordability.
Accessible
'B&B HOTEL St Gallen' boasts a prime location near the train station, making it ideal for guests utilizing public transportation. The hotel offers a complimentary card for St. Gallen’s public transport, facilitating easy navigation around the city. Rooms and common areas are designed with accessibility in mind, featuring lifts and ramps to ensure smooth transitions throughout the hotel. For physically disabled visitors, there are accessible rooms equipped with handles for assistance and wheelchair-friendly facilities.
The newly built hotel prides itself on its minimalist and appealing design that caters to a wide range of guests. Guests have highlighted the convenience of having public parking facilities, an underground garage accessible via elevators and designated bicycle parking spaces. Accessing the hotel is straightforward whether arriving by bus or train, making it an excellent choice for those who rely on public transport.
Check-in and check-out processes are simple and the helpful staff adds to the welcoming atmosphere. Despite minor drawbacks, such as the missing bag stand and the absence of a shower curtain in the accessible room, resulting in a flooded bathroom, the overall accessibility features make it a viable option for travelers with disabilities. The structure’s modern design ensures an accommodation experience that is both practical and comfortable for all guests.
Dog Friendly
B&B HOTEL St Gallen offers a welcoming environment for guests traveling with their dogs. Pets are allowed at the hotel and many reviewers appreciated the clean and pet-friendly atmosphere, which can be rare to find. Some travelers noted that their dogs felt very welcome and there were no issues with having their pets stay overnight. Additionally, there are convenient dog walking areas behind the hotel and a nearby park, which are perfect for exercising pets.
Despite the welcoming attitude towards pets, there is an additional charge of 20 Euros or Swiss Francs per night for each dog, which some guests felt was a bit high, especially when paying for small dogs or multiple pets. This surcharge is intended to cover cleaning purposes and the extra effort required. There were mixed feelings about the costs with some guests finding the fee excessive.
Overall, the hotel is accommodating for pet owners with friendly and helpful staff and it provides good access to dog-friendly amenities, but the additional pet fees and certain rules, like restrictions at breakfast, should be considered when planning a stay.
No, B&B HOTEL St Gallen doesn't have any pool.
No, a spa isn't available at B&B HOTEL St Gallen.
Yes, B&B HOTEL St Gallen welcomes dogs.
Yes, parking facilities are available at B&B HOTEL St Gallen.