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Summary of reviewsThe DoubleTree by Hilton St. Augustine Historic District receives noteworthy praise for its ideal location and outstanding service, contributing to a remarkable stay for its guests. Perfectly situated within walking distance of St. Augustine's historic sites, the hotel provides easy access to major attractions, dining, and shopping options. Visitors appreciate the hotel's cleanliness, with rooms and common areas consistently described as immaculate, spacious, and modern. This cleanliness extends to the inviting pool area and reflects the hotel’s attention to detail and maintenance.
The comfort of the rooms is a highlighted feature, particularly the plush and cozy beds that promise restful nights. Amenities such as refrigerators and microwaves enhance the convenience and appeal of the rooms, making them a pleasant retreat after a day exploring the historic district.
Guests further commend the breakfast offering, which features a wide array of delicious options and excellent coffee, despite some noting minor repetitive elements and pricing concerns. The breakfast staff is frequently lauded for their friendliness and attentiveness, contributing positively to the overall dining experience.
The hotel's exceptional staff service is a significant highlight, with guests noting the warm and professional approach of team members across all departments. Reception staff, in particular, receive high praise for their attentiveness and welcoming demeanor, enhancing the stay with thoughtful touches like complimentary cookies and water.
While parking incurs an extra daily fee, it generally fulfills guest needs with convenient spaces and charging stations for electric cars. The peaceful and quiet environment further complements the positive guest experiences, offering a safe and relaxing atmosphere for unwinding.
Overall, DoubleTree by Hilton St. Augustine Historic District stands out as a top choice for travelers. With its combination of strategic location, impeccable cleanliness, comfortable accommodations, and exceptional service, it offers substantial value and a delightful stay for visitors exploring the historic charm of St. Augustine. Show more
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Hotel Taking Steps Towards Sustainability
Recognized with a 'Three Palm' Designation in the Florida Green Lodging Program and a 'Green Leader' by Hilton, this hotel implements practices to reduce, reuse, and recycle. It holds ISO 14001, ISO 50001, and ISO 9001 certifications and provides electric car charging.
Family Friendly Hotel
Located in the historic district, this hotel provides easy access to family-friendly attractions and activities. It offers comfortable accommodations and amenities suitable for families traveling with children.
Dog Friendly Hotel
Hotel offers pet-friendly rooms and is located in a walkable area close to pet-friendly attractions.
Hotel with Swimming Pool
This DoubleTree by Hilton has a pool and is located in the historic district, offering a blend of relaxation and access to local attractions. The pool area is well-maintained.
Heated Pool Outdoor Pool
Business Hotel
Located in the historic district, this hotel offers meeting spaces and standard business services. It provides a comfortable stay with access to historical attractions.
Hotel with Parking
DoubleTree by Hilton offers on-site self-parking. This is a significant advantage in the historic district, where parking can be limited and costly.
EV charging stations
Accessible Hotel
DoubleTree by Hilton St. Augustine Historic District offers accessible rooms and is ADA compliant. The hotel provides accessible parking and features an outdoor pool and on-site restaurant. It is located less than a mile from the Historic District.
Hotel with Gym
Likely offers a fitness center (as typical of DoubleTree hotels) for guest use. Its historic district location allows for walking and exploring. Combines comfort with convenience for a balanced stay.
Hotel with EV Charging Stations
This DoubleTree by Hilton in the historic district offers EV charging stations. Guests can charge their vehicles while enjoying the amenities of this full-service hotel.
4-Star Hotel
This hotel is well-regarded for its convenient location in the historic district. Guests appreciate the comfortable rooms, on-site dining, and warm DoubleTree cookie upon arrival, providing a welcoming and enjoyable stay.
Hotel with Outdoor Pool
This hotel provides a relaxing outdoor pool in the heart of the historic district. The pool area offers a tranquil escape, allowing guests to unwind after exploring the city's attractions.
Hotel with Heated Pool
Room Types
King RoomThis room includes cable TV, coffee-making facilities, and a work desk.
Queen Room with Two Queen BedsThis room features a coffee maker, a work desk, and ironing facilities.
King Room with Accessible Tub - Mobility and Hearing AccessThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
The DoubleTree by Hilton St. Augustine Historic District boasts an exceptionally convenient location, making it an ideal choice for visitors eager to explore the vibrant historic areas of St. Augustine. Guests consistently highlight the hotel's proximity to the Historic District and its easy access to major attractions, dining, and shopping options. The property is lauded for being within walking distance to popular sites, with many visitors appreciating a leisurely stroll to the area's landmarks. While some note the distance is slightly further than preferred, most find the location central and accessible, with a handy trolley stop nearby for added convenience. Beyond its strategic positioning, the hotel is praised for its cleanliness and the excellent service provided by the friendly staff, enhancing the overall guest experience.
Breakfast
The breakfast experience at DoubleTree by Hilton St. Augustine Historic District generally garners positive feedback from guests, with many highlighting the wide variety of delicious options available to start the day. The hotel breakfast is noted for its wonderful selection, with fresh, hot food and excellent coffee receiving special praise. The buffet style is appreciated, though some guests feel that the additional charge makes it less appealing. The service provided by the breakfast staff is often described as friendly and attentive, contributing to a pleasant start to the day.
Despite these positive aspects, a few guests mention that the breakfast, while good, can be repetitive or average compared to other Hilton locations. The pricing of the breakfast is a point of contention for some, with a few guests feeling it is too expensive for the value provided. Additionally, some guests were not pleased with the quality of the coffee, whether brewed at the buffet or available in-room.
Overall, the breakfast offering at DoubleTree by Hilton St. Augustine Historic District is solid, with many guests enjoying their meal and appreciating the service, albeit with potential room for improvement in specific areas like pricing and coffee quality. The setting is complemented by a pleasant atmosphere, supported by a friendly and competent staff.
Rooms
At the DoubleTree by Hilton St. Augustine Historic District, guests have consistently praised the rooms for their exceptional comfort and cleanliness. The beds are often highlighted as being particularly plush and conducive to a good night's rest. Spaciousness is a recurring theme, with many appreciating the generous room size that offers plenty of space to relax. The rooms are not only large but also thoughtfully decorated and equipped with modern amenities, such as refrigerators and microwaves, enhancing the overall convenience of the stay.
Cleanliness throughout the hotel, from the rooms to the common areas, is frequently commended, contributing to a pleasant and welcoming environment. Guests have noted that the rooms, despite being close to parking areas at times, remain surprisingly quiet, providing a peaceful retreat. Though a few mentions suggest minor maintenance issues like dingy furniture or some mold in the bathroom, these concerns are relatively minor compared to the overwhelming positive feedback about the room quality. Overall, the accommodations at the hotel combine comfort with a touch of luxury, making it a delightful choice for visitors seeking a clean and relaxing stay in St. Augustine.
Beds
Travelers visiting the DoubleTree by Hilton in St. Augustine Historic District can generally expect a comfortable resting experience, as numerous guests have praised the comfort of the beds. Descriptions of the beds range from comfortable to super comfortable and even amazingly comfortable, indicating a generally positive impression overall. Many guests have highlighted that they enjoyed a great night's sleep due to the cozy bedding. However, it's worth noting there were occasional mentions of beds being not very comfortable, suggesting some variability in experiences. Nonetheless, the combination of comfortable beds and clean surroundings contributes to a pleasant stay for most guests. This, coupled with the hotel's quiet atmosphere and sense of safety, makes it a favorable choice for visitors seeking relaxation after exploring the historic district.
Cleanliness
DoubleTree by Hilton St. Augustine Historic District consistently impresses guests with its commendable standards of cleanliness. The rooms are described as spacious, modern, and refreshingly clean, providing a comfortable environment for visitors. Both common areas and amenities receive praise for being spotlessly clean and well-maintained, contributing to the overall pleasant atmosphere of the property. Cleanliness extends beyond the rooms, with the pool area being notably clean and inviting.
Located within a safe walking distance from the city center, the hotel is conveniently positioned, enhancing its appeal. Guests appreciate the meticulous upkeep of facilities and the contemporary aesthetic that permeates the hotel. Despite minor issues such as occasional carpet and wall stains, the exceptional cleanliness overall compensates for such concerns.
Visitors often highlight the friendly and attentive staff, whose dedication enhances the welcoming environment. Breakfast is a notable highlight, offering a variety of delicious options to begin the day. In summary, the DoubleTree by Hilton St. Augustine Historic District stands out for its immaculate presentation, making it a favorable choice for travelers seeking comfort and proximity to local attractions.
Staff
The DoubleTree by Hilton in St. Augustine Historic District boasts an extraordinary reputation for its excellent staff service, consistently being highlighted by guests for its exceptional hospitality. Everyone from reception to the dining staff exudes friendliness, professionalism, and attentiveness, making visitors feel warmly welcomed and well cared for throughout their stay. The front desk, in particular, receives high praise, with guests frequently commending team members like Andy, Gary, Rosie, and Paula for their personable and helpful approaches. The night shift supervisor and other team members are also noted for their efficiency and willingness to accommodate guest needs, ensuring a seamless experience. In addition to the warm greetings and supportive interactions, guests appreciate thoughtful touches such as complimentary cookies and water, conveying a genuine motive to make each guest's experience more enjoyable. With such marvelous service, the hotel staff truly enhance the property and lend an air of comfort and familiarity, setting the stage for unforgettable stays in this charming historic area.
Parking
The DoubleTree by Hilton St. Augustine Historic District offers convenient and well-located parking, which is particularly beneficial for guests exploring the nearby historic area. Electric car owners will appreciate the availability of charging stations. Despite this convenience, a notable aspect of the hotel's parking is the additional daily fee, which some guests found unexpected and somewhat pricey, especially as it wasn't always mentioned during the booking process. However, many found the availability of parking spaces sufficient for their needs, and appreciated the option to leave their car on the premises even after checking out. While the fee remains a point of contention, the overall parking experience is generally positive.
4 Star
Nestled in the heart of St. Augustine Historic District, the DoubleTree by Hilton stands out as a charming oasis for travelers seeking a peaceful and convenient stay. Guests consistently praise the hotel's immaculate cleanliness and the warm hospitality offered by its friendly and helpful staff. Strategically located, the hotel is within walking distance to major attractions, making it an ideal choice for exploring the area. For those seeking a leisurely ride, hotel bikes are available to guests, adding an extra layer of convenience to their stay.
The hotel's tranquil ambiance and well-maintained facilities contribute to a delightful experience, with many guests expressing their intent to return. Offering a fair price for its amenities and services, the hotel excels in providing value alongside comfort. Despite some construction work underway, the overall guest experience remains unaffected, consistently receiving positive feedback for its quiet and serene atmosphere. The combination of location, cleanliness, and exceptional service makes the DoubleTree by Hilton a highly recommended option for anyone visiting St. Augustine.
Yes, DoubleTree by Hilton St. Augustine Historic District has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at DoubleTree by Hilton St. Augustine Historic District.
Yes, DoubleTree by Hilton St. Augustine Historic District welcomes dogs.
Yes, parking facilities are available at DoubleTree by Hilton St. Augustine Historic District.
Yes, DoubleTree by Hilton St. Augustine Historic District has a gym.