W Melbourne is celebrated for its prime location in Melbourne's CBD with easy access to restaurants, bars, public transport and major attractions like Southbank and Flinders Lane. Guests find the hotel’s location perfect for exploring the city's vibrant areas and enjoying the nightlife. Despite minor disruptions from nearby construction, the convenience and accessibility of the hotel make it an excellent base for both business and leisure.
The breakfast at
W Melbourne receives high marks for its quality and diverse options, especially the breakfast buffet, which is praised for its variety and delicious offerings, including gluten-free items. The breakfast at Lollo restaurant, though generally positive, has mixed reviews about service speed and menu variety. Room service breakfast stands out for its promptness and generous portions, though there are suggestions for more vegan and Asian options.
Dining at
W Melbourne's multiple on-site restaurants and bars is a highlight with many guests praising the sophisticated ambiance and great service. Lollo restaurant is a standout, known for its excellent food and attentive staff. The pool bar and Curious bar are also well-received for their cocktails and fun atmospheres, making dining a notable part of the stay. While some guests find the pricing of drinks and meals high, the overall quality and diversity of the dining options are celebrated.
The hotel rooms at
W Melbourne are described as spacious, well-designed, stylish and incorporating modern conveniences. Guests particularly appreciate the comfortable beds and the high-tech amenities, though some find the lighting in the bathrooms too dim. Cleanliness is generally praised, although there are occasional issues with housekeeping.
W Melbourne’s staff receive widespread acclaim for their friendliness and professionalism. Guests note the exceptional service from the reception to the valet with special mentions of personalized gestures for special occasions. The staff’s commitment to making each stay memorable is a recurrent theme in the reviews.
The hotel’s Wi-Fi is generally praised for its speed and reliability, contributing to a convenient stay for guests. The fitness and wellness facilities, including the gym, pool and steam bath, are highly appreciated for their quality and the 24/7 access, making the fitness suite a significant positive aspect of the hotel.
The pool area is another major draw, praised for its design, 24/7 availability and luxurious ambiance. Families and children enjoy the kid-friendly setup, while the pool becomes an adult-only haven in the evenings, providing a more tranquil environment. Although occasionally crowded, the pool area’s overall experience is highly praised.
Parking at
W Melbourne receives mixed feedback. While the valet service is considered convenient, the high cost and limited availability frustrate some guests. The valet service is appreciated for its efficiency, but the expense deters others.
Overall,
W Melbourne stands out for its prime location, stylish design, quality dining, comfortable amenities and exceptional service. While there are areas for improvement, particularly in breakfast variety, housekeeping and parking costs, the hotel offers a memorable and luxurious stay in Melbourne.