Accessible HotelThis hotel features specific 'Double Room - Disability Access' options designed for wheelchair users. It provides an elevator for easy movement between floors and offers marked disabled parking spaces for convenience.
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Summary of reviews related to the 'Accessible' categoryPentahotel Eisenach generally receives positive feedback on its accessibility for guests with disabilities. Guests appreciate the ample parking available and the presence of elevators within the hotel, ensuring easy movement between floors. However, it's worth noting that there were instances when elevators were temporarily out of service, although they were promptly repaired.
The rooms, particularly the accessible ones, receive high praise for being spacious, clean and well-designed for guests with disabilities. The hotel provides handicap accessible rooms and suites, ensuring that all guests can find accommodation that meets their needs. The bathrooms are frequently described as large and accessible, adding to the comfort of the stay.
The hotel's location on the outskirts of Eisenach makes it easily accessible by car with straightforward access from the highway. However, it is less convenient for those relying on public transportation, especially on weekends when services are limited.
Staff at the hotel are commended for their helpfulness in addressing accessibility issues, though not every situation is resolved perfectly. Some guests found wheelchairs slightly difficult to navigate in certain areas and there were a few mentions of the lack of a wheelchair-accessible shower.
In summary, while there are a few areas for improvement, Pentahotel Eisenach generally provides a comfortable and accessible experience for guests with disabilities, especially those traveling by car.
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