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Summary of reviewsThe Lamplighter Inn-South boasts a favorable location that many guests appreciate, being centrally situated near stores, a hospital and a college. Its proximity to major stores, workplaces and a bowling alley adds to its appeal, making it a convenient base for various types of visitors.
The breakfast offerings receive mixed feedback. Several guests enjoy the hot breakfast, praising items such as scrambled eggs, sausage, biscuits, gravy, oatmeal and yogurt. They also find the breakfast area clean and pleasant. However, others criticize the limited variety, noting instances of cold food and missing essentials. Despite these drawbacks, the breakfast generally leaves a positive impression on numerous guests.
The condition of the rooms at Lamplighter Inn-South has been a significant concern for many guests. Reports frequently mention cleanliness issues with dirty, moldy and outdated rooms in need of repairs. Problems such as roaches, torn drywall and broken blinds are often highlighted. Though some guests find their rooms clean and the beds comfortable, these satisfactory experiences are not the norm.
Cleanliness is a recurring issue with many guests reporting extensive neglect throughout the hotel. The property often suffers from bad odors due to mold and stale smoke with hallways described as humid and smelly. Poor cleaning standards and unkempt conditions are common complaints, significantly impacting the overall guest experience.
Staff interactions vary widely. Many guests commend the friendly and helpful staff, who enhance their stay with a welcoming and sweet check-in process. However, other reviews describe encounters with rude and unhelpful employees, particularly during check-out with some staff more focused on personal conversations than guest needs. While some staff members are highly praised, the inconsistency leaves room for improvement.
The pool and hot tub, while potentially inviting, are plagued by maintenance and cleanliness issues. Reports of the pool being dirty and in disrepair are common, sometimes leading to closures that diminish the overall experience. Addressing these maintenance concerns could greatly enhance the pool's appeal.
Guest experiences with the beds are mixed. Some reviews highlight comfortable and even super comfy beds, contributing to a pleasant sleep. However, there are many complaints about old, springy and lumpy mattresses that cause discomfort and back pain. The bed quality appears to vary across different rooms, suggesting inconsistencies in guest comfort.
Overall, while the Lamplighter Inn-South benefits from a convenient location and some positive service aspects, significant improvements in room cleanliness, maintenance and consistency are necessary to meet and exceed guest expectations. Show more
Read review summaries for all categories
Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
King RoomFeaturing cable TV, this room is equipped with tea and coffee-making facilities, a fridge and microwave.
Standard Queen RoomThis double room features air conditioning and cable TV.
Queen Room - Disability AccessThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features heating and a TV with cable channels. The unit offers 2 beds.
King Room with Spa BathThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.
Double Room with Extra BedThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.
Superior King RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features heating and a TV with cable channels. The unit offers 1 bed.
Guest Reviews
5.9
Rated
Location
Lamplighter Inn-South enjoys a favorable location that many guests have appreciated. It's centrally situated and close to a variety of amenities including stores, a hospital and a college, which makes it convenient for different types of visitors. The hotel's proximity to major stores, workplaces and even a bowling alley adds to its appeal. Some guests specifically noted that it was easy to find and worked well for their respective trips. Despite these positives, there are a few concerns such as noise from the street and a neglected pool area. Nevertheless, for travelers seeking a well-positioned spot for their stay, Lamplighter Inn-South seems to offer good accessibility and convenience.
Breakfast
The breakfast experience at 'Lamplighter Inn-South' has received mixed feedback from guests. On the positive side, several reviews praised the hot breakfast options, highlighting scrambled eggs, sausage, biscuits, gravy, oatmeal, fruit cups, yogurt and various beverages. The breakfast area was noted for being clean and some guests found it wonderful and adequate with items like hot gravy, eggs, sausage and biscuits. There were mentions of a very good breakfast despite a limited selection and some found everything they had to be of good quality.
However, other guests had a less favorable experience, criticizing the poor variety and availability of breakfast items. Complaints were made about the breakfast bar, citing issues such as limited choices, cold food, missing utensils and absence of essentials like bread, eggs or biscuits. Some guests reported nonexistent or minimal breakfast offerings, particularly on weekdays and others described the prepared food items as old or unappetizing. Overall, while some guests found the breakfast to be a highlight, others felt it did not meet their expectations.
Rooms
Despite being situated in a convenient location, Lamplighter Inn-South appears to have numerous issues with its rooms as highlighted in guest reviews. Many visitors noted serious cleanliness problems, including rooms that were dirty, moldy and often in need of repairs. Several reported finding roaches, dirty towels and unclean bathrooms upon arrival. Maintenance issues were also common with guests mentioning damage such as torn drywall and broken blinds.
The condition of the rooms was frequently described as old, outdated and shabby with noticeable unpleasant odors and even specific instances of stains on the ceiling and inappropriate items on sheets and floors. Some rooms were said to have uncomfortable, hard and lumpy mattresses.
However, there were occasional mentions of positive aspects. A few guests found their rooms to be clean and the beds comfortable. The handicapped and bathroom facilities were noted as very clean by some reviewers. While some rooms provided quiet and comfort, these experiences seemed to be exceptions rather than the norm.
In summary, although the Lamplighter Inn-South benefits from a good location, significant improvements in room cleanliness, maintenance and overall condition are necessary to meet guests' expectations.
Beds
Guests at Lamplighter Inn-South have shared mixed feelings about their bed experiences. While several found the beds to be comfortable with some even describing them as super comfy, others reported issues with discomfort. A few guests mentioned the beds being decently comfortable and softish, contributing to a satisfactory sleep. However, there were also complaints about old, springy and lumpy mattresses that caused discomfort and back pain. Some guests highlighted the need for bed replacements, noting the mattresses were extremely cheap and lacked proper padding. Despite this, there were positive remarks too, indicating that the bed quality varies across different rooms.
Cleanliness
The Lamplighter Inn-South struggles significantly with cleanliness and maintenance, as indicated by numerous guest reviews. The facility suffers from extensive neglect with reports of sticky residue on the hardwood floors, filthy rooms and a general state of disrepair. An overwhelming number of guests have noted a pervasive bad odor upon entering the property, often due to mold and stale smoke. The hallways are described as humid, contributing to the foul smells. Visible water damage and substantial dirt and debris along carpet edges add to the unkempt appearance.
Despite some positive feedback about a polite and helpful cleaning lady, the overall consensus underscores poor cleaning standards. Rooms frequently have not been properly cleaned with reports of filthy conditions, including thick layers of dust, dirty bath towels left on beds and trash in bins. The bathrooms in particular are often noted as being subpar with sticky floors and insufficient sanitation. Many guests express dissatisfaction with the property being very dirty, worn out and run down and the entire hotel failing to meet basic cleanliness expectations.
Staff
The experience with the staff at Lamplighter Inn-South presents a mixed bag of reviews. Many guests have highlighted the friendliness and helpfulness of the staff, noting that the check-in process was often handled with a sweet, welcoming manner. Management and various desk clerks have been described as friendly with some staff members even being called gems. Patrons have particularly appreciated the staff who greeted them warmly and provided a nice breakfast experience. Friendly and very nice staff have left a good impression, enhancing the overall stay for several guests.
However, not all experiences have been positive. Several reviews mention encounters with rude and unwelcoming staff with some guests feeling that the employees were more interested in personal conversations than attending to their needs. Instances of snippiness and unfriendliness, particularly during the check-out process, have been pointed out. There were also frustrations with staff not being eager to help and causing delays during check-in.
Despite these varied interactions, there is a general consensus that while some team members shine in hospitality, others have left room for improvement. The friendly staff and good breakfast have been strong points, encouraging some guests to consider returning in the future.
Pool
The Lamplighter Inn-South offers a pool and hot tub that, when in optimal condition, can enhance the outdoor experience. Guests have highlighted that the outdoor pool area can appear inviting and the pool itself can be pleasant. However, there have been considerable concerns about maintenance and cleanliness. Reports mention issues such as the pool being dirty, having a black ring around it and needing repairs. On some occasions, the pool was closed or left in disrepair, contributing to an overall mixed experience regarding the pool facilities. Improvements in maintenance could significantly elevate the pool's appeal and functionality.
Yes, Lamplighter Inn-South has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Lamplighter Inn-South.
Yes, Lamplighter Inn-South welcomes dogs.
No, parking facilities aren't available at Lamplighter Inn-South.