Embassy Suites By Hilton New York Manhattan Times Square is lauded for its prime, central Manhattan location, making it an ideal base for exploring iconic New York City attractions such as the Empire State Building, Times Square and Central Park. The hotel's positioning between Fifth and Sixth Avenues and its proximity to subway stations, shopping districts and a variety of eateries make it a highly favored choice for guests who value convenience and vibrant city life. Additionally, the hotel offers spectacular views, particularly of the Empire State Building, enhancing the overall guest experience.
The complimentary breakfast is a highlight for many, offering a wide selection of hot and cold options that include fresh fruit, pastries, cereals and custom-made omelettes. The breakfast service is praised for being satisfying and well-rounded, despite occasional issues with overcrowding and prompt replenishment of buffet items.
While the dinner experience, including a complimentary happy hour with snacks and drinks, adds value to the stay, there are mixed reviews about the quality and cleanliness of the dinner offerings. Reports of hair in food and slow service were noted, though the staff's friendliness and the happy hour itself received positive feedback.
The rooms are generally clean, comfortable and well-equipped with modern amenities. Many guests appreciate the spectacular city views and the ideal location. However, some reviews mention that the rooms are smaller than expected with ventilation and storage issues. Housekeeping consistency also varied with some guests highlighting occasional lapses.
Cleanliness at the hotel is generally good with many guests noting clean rooms and well-maintained spaces. However, there are some reports of inconsistent cleaning standards, such as dusty areas and unclean elevators, although these issues appear to be sporadic.
The staff at Embassy Suites By Hilton New York Manhattan Times Square receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Notable mentions of specific staff members add a personal touch to the overall positive evaluations. However, a few guests did report encountering inattentive staff on occasion.
The WiFi service at the hotel has mixed reviews. While some guests found the internet to be good, fast and reliable, others encountered connectivity issues and disruptions, suggesting that the service can be inconsistent.
The hotel's fitness center is well-equipped and appreciated for being accessible 24 hours a day. Despite frequent mentions of the lack of towels, the overall feedback regarding the gym is positive due to its quality equipment and spacious design.
Families find the hotel especially accommodating with family-friendly amenities such as fridges and microwaves and suite dividers offering children their own TV space. The hotel is secure and comfortable for families, although the dining facilities can be slightly crowded, making them less ideal for larger family groups.
The primary beds are highly praised for their comfort, though the sofa beds receive mixed reviews with many noting that they could be improved.
Overall, Embassy Suites By Hilton New York Manhattan Times Square generally meets the expectations of its four-star rating, providing good facilities, a clean and modern environment and helpful staff, contributing to a positive guest experience.
The Hilton Garden Inn New York - Times Square Central, nestled in the heart of Manhattan, offers an exceptional location for visitors keen on exploring New York City's iconic sites. With its close proximity to Times Square, Bryant Park, Broadway theaters and major landmarks such as the Empire State Building and Rockefeller Center, the hotel is perfectly positioned for walking tours and easy access to subway stations. Despite its bustling surroundings, the hotel maintains a quiet and clean environment, enhanced by modern rooms and efficient elevator service. Guests frequently commend the friendly and professional staff for making their stay comfortable and welcoming.
The rooms at the Hilton Garden Inn are often praised for their cleanliness and comfort. Equipped with amenities like refrigerators, microwaves, coffee machines and large-screen TVs, the rooms are kept pristine by the diligent housekeeping team. The views, particularly those overlooking Times Square or the Empire State Building, add a delightful touch to the experience. While some guests have noted the rooms' small size and occasional maintenance issues, the overall experience is positive, especially for those looking for a convenient, central lodging option.
Breakfast reviews reveal a mixed bag of reactions. While some guests enjoyed the varied and tasty options, others found the offerings limited and overpriced. Despite the critiques, many appreciated the efforts to provide a decent breakfast and the friendly service from the staff. Dinner at the hotel's restaurant also received varied feedback with many highlighting the helpful and friendly restaurant staff and praising the food quality, although the menu was considered limited and somewhat expensive.
Cleanliness standards at the hotel are generally high with many guests complimenting the spotless rooms and efficient housekeeping staff. Instances of minor oversights in room cleanliness were noted, suggesting room for improvement in this area. The beds are largely described as comfortable, helping to ensure a restful sleep, although opinions on pillow firmness varied.
The staff at the Hilton Garden Inn is frequently lauded for their exceptional customer service, friendliness and efficiency. Front desk personnel, in particular, receive high praise for their assistance and warm demeanor, contributing significantly to the positive guest experience.
The hotel's complimentary Wi-Fi service received mixed reviews. While some guests found it satisfactory, others experienced issues with connectivity and speed. Despite these inconsistencies, the Wi-Fi is generally considered a valuable amenity.
The fitness center, although described by some as small and slightly outdated, is appreciated for its availability and usefulness, catering well to guests' fitness needs.
Parking at the hotel poses some challenges with guests often finding it inconvenient and expensive. Suggestions for improvement are common, indicating this as an area needing attention.
Situated amidst New York's vibrant nightlife, the hotel's central location is ideal for guests looking to explore the city's entertainment options. Despite occasional night noises, the proximity to theaters, clubs and bars is a significant draw.
Overall, the Hilton Garden Inn New York - Times Square Central offers a reliable and enjoyable four-star experience, enhanced by its prime location, dedicated staff and clean, well-equipped rooms. While some areas, like breakfast variety and parking, have room for improvement, the hotel remains a top choice for travelers seeking to immerse themselves in the heart of New York City.
The Hampton Inn by Hilton New York Times Square enjoys a prime location in the heart of New York City, offering guests easy access to major attractions such as Times Square and Rockefeller Center. This strategic position is a highlight for both new and experienced visitors eager to explore the bustling energy of Manhattan. The convenience of nearby public transportation further enhances its appeal, providing seamless connectivity to the wider city.
Guests consistently praise the hotel for its cleanliness and modernity. Rooms, though compact, are well-maintained and feature practical amenities like microwaves and mini-fridges, ensuring comfort and convenience. The soundproofing is effective, allowing a restful retreat amidst the city’s vibrant atmosphere. Visitors also commend the bedding, often describing the beds as exceptionally comfortable and conducive to a good night's sleep.
The hotel's staff is frequently lauded for their friendliness and professionalism. Employees are recognized for their attentiveness and helpfulness, fostering a welcoming environment that significantly enhances the overall guest experience. Specific staff members receive special mentions for leaving lasting positive impressions.
Breakfast at the Hampton Inn receives mixed feedback but is generally appreciated as a valuable inclusion. While the variety is often satisfying, the breakfast area can become overcrowded during peak times, suggesting room for improvement in terms of space and diversity of options. Despite these issues, the dining area staff are noted for their efficiency and dedication to maintaining cleanliness.
Free Wi-Fi is available, though some guests encounter inconsistencies in speed and connectivity. Despite these lapses, the promptness of the staff in addressing issues contributes positively to the overall stay.
Additional amenities include a small gym, which, while appreciated, could benefit from enhanced equipment and maintenance. Parking presents a challenge, with off-site options incurring additional costs and potential inconvenience.
Overall, the Hampton Inn by Hilton New York Times Square is a strong choice for guests seeking a central and accessible hotel. Cleanliness, comfortable accommodations, and exceptional service combine with its unbeatable location to deliver a positive experience, particularly for short stays. While certain aspects such as room size, breakfast area, and parking could see improvements, the hotel's compelling value and convenience make it a recommended option for those visiting New York City.
A rarity in Manhattan, this hotel features a rooftop indoor tennis court on the 39th floor. It offers a unique opportunity for guests to play tennis with city views.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-13 out of 13 hotels in and around Springfield