The JW Marriott Essex House New York is a top-notch hotel that offers excellent service and a prime location. Guests consistently praised the staff for their friendliness, professionalism and attention to detail with many highlighting the exceptional concierge services. The breakfast was delicious and served by helpful staff and the large rooms were comfortable and well-appointed. The hotel's staff went above and beyond to ensure guests' comfort and satisfaction, even in celebrating special occasions. While a few guests had minor complaints, the vast majority of guests had an exceptional experience and highly recommend the hotel. Overall, the JW Marriott Essex House New York is an excellent choice for travelers seeking a memorable stay in New York City.
Lotte New York Palace is a highly recommended, exceptional five-star hotel that offers superb facilities and services at a reasonable price. Guests have nothing but good things to say about the hotel, claiming that it is perfect in every way with an exceptional staff that is courteous and cordial. Its great location and classic ambiance make it a great choice for anyone traveling to New York City. While some guests complain about the need to pay for WiFi, luxury is all about service, not polished metals and the New York Palace delivers just that. Overall, guests would gladly return to stay at the Palace again with beautiful memories guaranteed.