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Summary of reviewsRed Roof Inn Springfield, IL receives mixed reviews, with notable strengths in certain areas. The hotel's location is a significant advantage for travelers due to its proximity to major routes and attractions, including the Illinois State Fairgrounds and downtown Springfield, all accessible from the iconic Route 66. This convenience, coupled with nearby grocery stores and dining options, offers guests easy access to local amenities and facilitates hassle-free travel.
The staff at Red Roof Inn Springfield receive praise for their efficiency and courteousness. Guests appreciate the professional and friendly nature of the team's interactions during check-in and check-out, which contributes to a welcoming atmosphere. The staff is generally described as attentive and helpful, enhancing the stay for many visitors.
However, the hotel faces notable challenges in other areas, particularly with its rooms and cleanliness. Guests report rooms as being spacious for larger groups, but various issues detract from the experience, including unpleasant odors from smoke and mold, signs of wear and tear, and malfunctioning amenities such as smoke alarms and mini-fridges. Cleanliness issues are prevalent, with reports of dirty rooms, stained linens, pests, and poor maintenance. These concerns significantly impact the overall perception of the hotel.
In summary, while Red Roof Inn Springfield, IL benefits from a strategic location and commendable staff, improvements in room conditions and cleanliness are necessary to enhance overall guest satisfaction.
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