Crowne Plaza Springfield Convention Center by IHG
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Summary of reviewsThe Crowne Plaza Springfield Convention Center by IHG emerges as a highly favored lodging choice, primarily due to its strategic location and exceptional amenities. Many guests appreciate its convenient positioning off Interstate 55, offering easy access to local attractions like the State Fair and nearby dining establishments. The hotel is described as a beautiful and sizable property, providing a peaceful retreat while remaining accessible to the town center.
Visitors commend the cleanliness and quality of the rooms, noting their spaciousness and comfortable beds with high-end bedding, contributing to a restful experience. The excellent staff, recognized for their friendliness and professionalism, enhance the atmosphere with exceptional service, particularly evident at the front desk and breakfast service. Breakfast receives mixed reviews; some guests enjoy the assortment and service, despite some dissatisfaction with pricing and variety.
The pool area, situated on the 14th floor, offers a unique rooftop experience with well-maintained facilities, including a sauna and hot tub, although renovations at times impact availability. Cleanliness standards vary, but many guests find common areas and room amenities such as the pool to be spotless, with only isolated issues needing attention.
Overall, the Crowne Plaza Springfield Convention Center by IHG leaves a positive impression on guests, thanks to its desirable location, valued amenities, and notably comfortable beds. Despite occasional concerns, the general sentiment reflects a satisfying and enjoyable stay characterized by attentive service and a friendly environment.
Categories
Visitors commend the cleanliness and quality of the rooms, noting their spaciousness and comfortable beds with high-end bedding, contributing to a restful experience. The excellent staff, recognized for their friendliness and professionalism, enhance the atmosphere with exceptional service, particularly evident at the front desk and breakfast service. Breakfast receives mixed reviews; some guests enjoy the assortment and service, despite some dissatisfaction with pricing and variety.
The pool area, situated on the 14th floor, offers a unique rooftop experience with well-maintained facilities, including a sauna and hot tub, although renovations at times impact availability. Cleanliness standards vary, but many guests find common areas and room amenities such as the pool to be spotless, with only isolated issues needing attention.
Overall, the Crowne Plaza Springfield Convention Center by IHG leaves a positive impression on guests, thanks to its desirable location, valued amenities, and notably comfortable beds. Despite occasional concerns, the general sentiment reflects a satisfying and enjoyable stay characterized by attentive service and a friendly environment.
Family Friendly Hotel
This hotel provides extensive recreational options with an indoor pool, whirlpool, hot tub, and dry sauna, which are excellent for family relaxation and fun. It also features on-site dining options.
Dog Friendly Hotel
This hotel allows pets up to 50 lbs for a $75 per stay fee. There is a dedicated place to walk your dog with waste facilities on the property.
Hotel with Swimming Pool
Offers a large indoor pool and is connected to the convention center, making it ideal for both leisure and business travelers. The pool area is spacious and well-maintained, contributing to a relaxing experience.
Indoor Pool
Business Hotel
This hotel features over 30 flexible meeting rooms and more than 70,000 square feet of event space, making it ideal for conventions and conferences. An on-site Meeting Director handles details, including technology and personalized menus.
Accessible Hotel
This Crowne Plaza offers extensive accessibility with 9 wheelchair adapted rooms, 3 of which have roll-in showers. It provides specific features for vision loss, including hotel information and restaurant menus in Braille, and audible elevator indicators. For hearing impaired guests, strobe fire alarms are available in public areas and restrooms, and TTY service is offered. Accessible parking, common areas with grab bars, and a pool hoist further enhance its accessibility.
Hotel with Gym
The hotel features a fitness center, catering to guests who wish to stay active. It also offers an indoor pool and sauna, providing options for exercise and relaxation.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Free Wi-Fi
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Crowne Plaza Springfield Convention Center by IHG enjoys a highly favorable location that makes it a preferred choice for travelers. Positioned conveniently off Interstate 55, it offers easy access to the highways, simplifying travel to various attractions and necessities in the area. Guests appreciate its proximity to the State Fair and several dining establishments, many of which are just a walk away, providing an abundance of culinary choices nearby.
The hotel itself is described as a beautiful and massive property that is slightly out of the town's hustle and bustle, yet not too distant, allowing for a peaceful stay. Visitors are impressed with its cleanliness and the quality of facilities available. The rooms are noted for their good size and views, enhancing the overall guest experience.
Furthermore, the accommodating and excellent staff, particularly at the coffee bar and front desk, contribute significantly to the pleasant and welcoming atmosphere of the hotel. With its strategic location and well-maintained facilities, Crowne Plaza Springfield Convention Center stands out as a clean, convenient, and desirable lodging choice for both leisure and business purposes.
Located conveniently, the Crowne Plaza Springfield Convention Center by IHG has sparked mixed reactions regarding its breakfast offerings. On the positive side, many guests have appreciated the hotel for its hot breakfast, which is often described as wonderful, great, or excellent. Several reviewers noted the availability of multiple options, which were praised for their quality. Guests also highlighted the commendable service from the breakfast staff, with special mention of staff members who went above and beyond in their roles. Some reviewers even enjoyed perks like free Starbucks items, which added a delightful touch to their mornings.
On the flip side, several critiques emerged concerning the breakfast experience. Multiple guests were dissatisfied with the cost, feeling that the price of around $14 to $16 was excessive for the limited options offered. Some guests were under the impression that breakfast would be complimentary, only to find out it wasn't included in their stay. A lack of variety, cold items, and perceived understaffing were additional points of contention. While individual experiences varied, the breakfast at Crowne Plaza Springfield Convention Center remains a notable aspect, contributing to the overall guest experience.
The Crowne Plaza Springfield Convention Center by IHG offers a range of room experiences that lean predominantly on the positive side. Guests frequently note the clean and spacious nature of the rooms, accompanied by comfortable and well-maintained furniture. Many travelers appreciate the restful environment, highlighting comfortable beds embellished with high-end bedding and thick towels. The rooms, often described as nice and updated, feature amenities such as refrigerators that many found impressive for their efficiency. The executive suites are particularly notable for their expansive size, offering two bathrooms and a spacious layout. Visitors often enjoy the quiet and serene atmosphere of the hotel, which complements the clean property and friendly environment.
However, some guests have raised concerns about isolated cleanliness and maintenance issues, indicating that certain rooms may require more attention. Despite these occasional setbacks, the overall impression remains favorable, with many guests finding their stay comfortable and enjoyable. With views adding to the experience and details like lavender bed spray providing a personal touch, the Crowne Plaza Springfield Convention Center tends to leave a positive impression on those who stay there.
Visitors to the Crowne Plaza Springfield Convention Center by IHG consistently highlight the exceptional comfort of the beds, making them a standout feature of the experience. Descriptions such as extremely comfortable and the soft, plush feel of the mattresses suggest a restful night’s sleep is a common occurrence for guests. Many mention their delight with the comfortable beds and pillows, noting these to be the perfect blend of soft and firm, contributing to a high level of satisfaction. The spaciousness of the rooms and thoughtful inclusion of amenities, like sofas, enhance the overall comfort. Although some reviews mention dated rooms and harder pillows in a few instances, the prevailing opinion praises the softness and quality of the bedding as among the best experienced in recent memory. Friendly and accommodating staff further contribute to a welcoming atmosphere, ensuring guests feel well cared for during their stay.
The Crowne Plaza Springfield Convention Center by IHG presents a mixed bag of experiences for travelers who prioritize cleanliness. A prevailing theme among guests is the commendable state of the beds, which are frequently described as clean, comfortable, and so soft that one might not want to leave them. The hotel's general areas, as well as several rooms, receive praise for being very clean and well-maintained, with guests noting that both the rooms and bathrooms are tidy and in working order. Some mention a nicely remodeled bathroom, adding to their comfort. Many visitors find the property and its amenities, including the pool and hot tub, to be spotless, enhancing the overall enjoyment of their stay.
However, these positive experiences are occasionally overshadowed by concerns regarding cleanliness in other areas. Several guests report issues such as dusty surfaces, unclean bathrooms, and neglected facilities, indicating a need for a more thorough and consistent cleaning regime across the hotel. Issues with maintenance, like run-down and dingy carpeting, are highlighted alongside unpleasant encounters, such as finding old food, stains, and even hair where one wouldn't expect.
While the hotel generally offers a satisfactory stay with polite staff and some updated features, achieving a consistent cleanliness standard across all areas would significantly enhance the guest experience.
The Crowne Plaza Springfield Convention Center by IHG consistently impresses guests with its exemplary staff service. Visitors frequently highlight the staff's friendliness, professionalism, and willingness to assist. Many reviews commend the helpfulness and courteous nature evident throughout the hotel, from check-in to problem-solving and addressing guest needs. While there are minor hiccups, such as mixed experiences at the coffee shop, most guest interactions are overwhelmingly positive. The front desk team, in particular, stands out for their efficient service, ensuring a smooth and pleasant check-in experience. Guests appreciate personalized assistance and recommendations that enhance their stay, creating a welcoming atmosphere that leaves a lasting impression. Whether it's the thorough maintenance personnel or the breakfast crew, every team member contributes to a friendly and accommodating environment, making this hotel a favored choice for travelers seeking exceptional hospitality.
The Crowne Plaza Springfield Convention Center by IHG proudly offers a pool experience with mixed reviews from its guests. The pool, situated on the 14th floor, provides a unique rooftop view, enhancing the swimming experience with a beautiful patio ambiance. Many guests have appreciated the pool, sauna, and hot tub for their cleanliness and pleasing atmosphere, mentioning that these amenities are well-maintained and contribute to a nice break during their stay. The presence of a sauna and jacuzzi alongside the pool is highlighted as a great feature, adding value to the hotel’s offerings.
However, travelers have expressed concerns regarding renovations and maintenance, leading to closures that were not always communicated beforehand. Despite these interruptions, which caused some disappointment, guests who had the opportunity to use the pool found it enjoyable, with mentions of its ample size and warmth. The overall guest sentiment appears to favor the hotel’s pool amenities whenever available, with particular emphasis on the excellence of the pool area and the exceptional service encountered during their visits.
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Location
The hotel itself is described as a beautiful and massive property that is slightly out of the town's hustle and bustle, yet not too distant, allowing for a peaceful stay. Visitors are impressed with its cleanliness and the quality of facilities available. The rooms are noted for their good size and views, enhancing the overall guest experience.
Furthermore, the accommodating and excellent staff, particularly at the coffee bar and front desk, contribute significantly to the pleasant and welcoming atmosphere of the hotel. With its strategic location and well-maintained facilities, Crowne Plaza Springfield Convention Center stands out as a clean, convenient, and desirable lodging choice for both leisure and business purposes.
Breakfast
On the flip side, several critiques emerged concerning the breakfast experience. Multiple guests were dissatisfied with the cost, feeling that the price of around $14 to $16 was excessive for the limited options offered. Some guests were under the impression that breakfast would be complimentary, only to find out it wasn't included in their stay. A lack of variety, cold items, and perceived understaffing were additional points of contention. While individual experiences varied, the breakfast at Crowne Plaza Springfield Convention Center remains a notable aspect, contributing to the overall guest experience.
Rooms
However, some guests have raised concerns about isolated cleanliness and maintenance issues, indicating that certain rooms may require more attention. Despite these occasional setbacks, the overall impression remains favorable, with many guests finding their stay comfortable and enjoyable. With views adding to the experience and details like lavender bed spray providing a personal touch, the Crowne Plaza Springfield Convention Center tends to leave a positive impression on those who stay there.
Beds
Cleanliness
However, these positive experiences are occasionally overshadowed by concerns regarding cleanliness in other areas. Several guests report issues such as dusty surfaces, unclean bathrooms, and neglected facilities, indicating a need for a more thorough and consistent cleaning regime across the hotel. Issues with maintenance, like run-down and dingy carpeting, are highlighted alongside unpleasant encounters, such as finding old food, stains, and even hair where one wouldn't expect.
While the hotel generally offers a satisfactory stay with polite staff and some updated features, achieving a consistent cleanliness standard across all areas would significantly enhance the guest experience.
Staff
Pool
However, travelers have expressed concerns regarding renovations and maintenance, leading to closures that were not always communicated beforehand. Despite these interruptions, which caused some disappointment, guests who had the opportunity to use the pool found it enjoyable, with mentions of its ample size and warmth. The overall guest sentiment appears to favor the hotel’s pool amenities whenever available, with particular emphasis on the excellence of the pool area and the exceptional service encountered during their visits.
Yes, Crowne Plaza Springfield Convention Center by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Crowne Plaza Springfield Convention Center by IHG.
Yes, Crowne Plaza Springfield Convention Center by IHG welcomes dogs.
No, parking facilities aren't available at Crowne Plaza Springfield Convention Center by IHG.
Yes, Crowne Plaza Springfield Convention Center by IHG has a gym.
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