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Summary of reviewsHomeTowne Studios by Red Roof Eugene - Springfield offers a convenient location for travelers, especially sports fans and those visiting nearby attractions such as Autzen Stadium and the University of Oregon. The hotel provides easy access to public transport, shops, restaurants, and medical facilities, which many guests found beneficial despite some concerns about the surrounding neighborhood.
The rooms offer functional features such as mini-kitchens and full-size refrigerators, ideal for self-catering. Guests generally appreciated the quiet environment and friendly staff, which contributed to a welcoming atmosphere. The staff received high praise for their attentiveness and helpfulness, notably Angel the manager and several other personnel who made the stay more enjoyable.
Parking at the hotel is practical, with free spaces available right outside the rooms, enhancing security. The hotel also offers free Wi-Fi and cable TV, though internet connectivity was a common issue among guests. Reviews indicate the need for improvements in cleanliness and maintenance, with some guests experiencing issues related to odors, dirt, and outdated facilities.
In summary, HomeTowne Studios stands out for its strategic location, great staff interaction, and practical amenities, providing a solid choice for budget-conscious travelers. Despite mixed reviews on cleanliness and room features, many guests found their stay convenient and satisfactory, particularly due to the attentive service and central positioning in the Eugene-Springfield area. Show more
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Motel with Parking
Accessible Motel
Small Motel
Room Types
Studio Queen Room Disability Access Non-SmokingThe apartment has 1 bedroom and 1 bathroom with a bath and free toiletries. The kitchenette has a stovetop, a refrigerator and a microwave. This wheelchair accessible apartment features air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 1 bed.
Studio Queen Room Non-Smoking The apartment features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. Guests can make meals in the kitchenette that comes with a stovetop, a refrigerator and a microwave. The apartment has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as heating. The unit offers 1 bed.
Studio One Double Room Non-SmokingThe apartment features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. Meals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator and a microwave. The apartment has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as heating. The unit offers 1 bed.
Studio Room with Two Double Beds Non-Smoking The well-fitted kitchenette features a stovetop, a refrigerator and a microwave. This air-conditioned apartment includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Studio Room with Two Queen Beds Non-SmokingGuests can make meals in the fully equipped kitchenette that features a stovetop, a refrigerator and a microwave. This air-conditioned apartment includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
4.7
Rated
Location
HomeTowne Studios by Red Roof Eugene - Springfield offers travelers an enviable location close to many local attractions and conveniences. Situated conveniently near Autzen Stadium, it serves as an ideal base for football enthusiasts looking to attend games while taking advantage of affordable room rates. The hotel is well-positioned for easy access to public transport, making it simple to navigate the city or reach nearby shops and restaurants. Guests appreciate the ample parking and seamless check-in process, enhancing the overall convenience of their stay.
The proximity to various amenities such as shopping centers, eateries, and even the University of Oregon makes it a practical choice for those visiting the area. Additionally, the hotel is located near several medical facilities, catering well to individuals needing nearby accommodation for medical reasons. While some guests noted concerns about the surrounding neighborhood, many found the location acceptable and beneficial for their travel needs.
Travelers highlight the property's functional rooms, equipped with mini-kitchens and full-size refrigerators, providing a great value for those who prefer self-catering options during their visit. Despite mixed reviews regarding cleanliness and facility maintenance, the location remains a strong point for visitors seeking a central base with easy access to everything Springfield and Eugene have to offer.
Rooms
HomeTowne Studios by Red Roof Eugene - Springfield offers a mixed experience for guests. On the positive side, some guests appreciated the clean rooms and the inclusion of a kitchen, a feature that adds convenience for extended stays. The availability of a good TV and sufficiently comfortable beds were noted by some reviewers, while the room size and basic facilities were considered adequate by certain guests. Additionally, there was appreciation for the quiet environment and friendly staff, which helped create a more welcoming atmosphere.
However, the reviews indicate significant concerns regarding cleanliness and maintenance. Many guests reported unpleasant odors, particularly cigarette smoke, despite the non-smoking signs on the property. Several rooms were described as outdated and unclean, with various instances of dirt and stains on the bedding and furniture. Problems with room readiness and missing linens further detracted from the experience. Issues like non-functioning amenities, such as TVs and WiFi, and the presence of unsupervised activity in common areas also raise concerns.
The facility seems to show signs of aging, and the surrounding environment was occasionally likened to a makeshift shelter, detracting from the overall guest experience. While some guests found their rooms clean and comfortable, others had to request basic necessities or even resort to sanitizing their spaces personally, illustrating inconsistencies in the maintenance standards.
Beds
The beds at HomeTowne Studios by Red Roof Eugene - Springfield present a mix of experiences for its guests. Some reviewers found the beds to be comfortable, adding a sense of relief and relaxation during their stay. However, there are notable concerns regarding cleanliness and quality. Certain reviews mention stained mattresses and bedding, issues with missing linens, and the presence of bed bugs, which could be unsettling for potential visitors. Additionally, guests reported encountering hard or shoddy beds, sometimes feeling the springs, and experiencing creaking sounds. While some guests appreciated the comfort of the beds, others highlighted the need for improvement in both sanitation and overall bed quality.
Cleanliness
Travelers considering a stay at HomeTowne Studios by Red Roof in Eugene-Springfield should be aware of several concerns regarding cleanliness and upkeep. The staff does appear to make efforts to maintain the property, but numerous reviews highlight significant issues. Many guests reported that rooms were not properly cleaned after previous occupants, with dirty towels left behind and uncleaned floors that often appeared sticky or muddy. Bedding was frequently described as dirty, with some experiencing issues like a lack of pillowcases and very thin blankets.
Guests also noted that common areas, such as hallways and staircases, appeared to be neglected, with garbage and unsavory smells prevalent throughout. Reports of strong odors, such as cigarette smoke and other substances, were common, suggesting poor odor management.
In addition, there were comments about the clientele, indicating potential safety concerns. Various reviews mentioned sketchy individuals and drug-related activities near the premises. Noise was another recurrent theme, with loud disturbances affecting some stays.
While the hotel offers basic amenities and cookware for purchase, there were several critiques about the lack of necessary items like washcloths, cups, and toiletries.
Overall, prospective guests seeking a clean and peaceful environment might want to consider other options, given the feedback from past visitors about the conditions at this location.
Staff
HomeTowne Studios by Red Roof Eugene - Springfield received positive acclaim for its attentive and welcoming staff. Many guests were delighted by the excellent customer service they encountered, highlighting the team's helpful nature and willingness to go above and beyond. The management, especially Angel the manager, was appreciated for their exceptional approach. Specifically, the assistant manager stood out for her remarkable contribution to guests' experiences, earning high praise for her role in the stay.
Several staff members, including Heather, Sharonda, Elvis, Alissa, and Candace, were noted for their friendly and supportive interactions. The front desk consistently received compliments for being extremely helpful and pleasant, making check-ins and solutions smooth and accommodating. Guests acknowledged the overnight and front office staff for being notably nice, contributing to a better overall stay.
Despite a few negative remarks about the professionalism of some staff and lack of in-room amenities, the general consensus was one of satisfaction and appreciation for the attentive and flexible staff. The location near a food mart was mentioned as convenient, adding to the positive reception. Overall, the hotel staff played a pivotal role in enhancing the guests' experience at HomeTowne Studios.
Wi-Fi
HomeTowne Studios by Red Roof Eugene - Springfield offers free Wi-Fi and cable TV as part of the amenities included in the stay. However, many guests have experienced difficulties with the internet connection, finding the Wi-Fi to be unreliable and often slow. Some travelers reported challenges in maintaining connectivity, sometimes needing over an hour to establish a connection through the assistance of a provided service number. While these issues may detract from the experience for those relying heavily on internet access, the inclusion of these services at no additional cost remains a feature appreciated by visitors.
Parking
The parking experience at HomeTowne Studios by Red Roof Eugene - Springfield offers a mix of practicality and challenges. On the positive side, guests appreciate the free parking and the convenience of being able to park right outside their room door, which adds an additional layer of security. However, navigating the parking area can sometimes be a concern due to various cleanliness issues, including trash left by other visitors and flooded areas during certain stays. Additionally, some guests have noted the presence of homeless individuals and other random people within the parking lot, which can detract from the overall sense of safety. Despite these drawbacks, many guests still find the parking service at the hotel to be good overall, allowing them to focus on their stay in the Eugene-Springfield area.
No, HomeTowne Studios by Red Roof Eugene - Springfield doesn't have any pool.
No, a spa isn't available at HomeTowne Studios by Red Roof Eugene - Springfield.
No, HomeTowne Studios by Red Roof Eugene - Springfield doesn't allow dogs.
Yes, parking facilities are available at HomeTowne Studios by Red Roof Eugene - Springfield.
No, HomeTowne Studios by Red Roof Eugene - Springfield doesn't have a gym.