Extended Stay America Suites - Washington, DC - Springfield
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Summary of reviewsExtended Stay America Suites - Washington, DC - Springfield has received commendation for its prime location in Springfield. Guests appreciate its proximity to major transport links, such as the Springfield-Franconia Metro blue line, which makes exploring the Washington, DC area effortless. The hotel's closeness to shopping centers, grocery stores, and dining options further adds to its attractiveness, offering both convenience and affordability. The serene and safe neighborhood provides a peaceful retreat for guests after a day of activities, making it a favorable choice for both leisure and business travelers.
The staff at Extended Stay America Suites frequently receive high praise for their friendliness and responsiveness. Kerry, a staff member, is particularly highlighted for excellent service, and the front desk personnel are often described as kind and approachable. The staff's efforts, including prompt resolution of issues like room changes due to heating problems, significantly enhance the overall guest experience and contribute to a positive atmosphere.
However, the hotel faces some challenges. The breakfast service has been a point of contention for guests, as it often falls short of expectations. The offering is minimal, comprising mainly coffee, muffins, and granola bars, which leaves guests desiring more variety and a dedicated dining space. In terms of cleanliness, while some rooms meet expectations, feedback indicates inconsistencies in the upkeep of the hotel’s facilities. Concerns about dirt and unpleasant odors in less visible areas have been noted, alongside mentions of rust and mold.
Despite these areas needing improvement, the overall impression of Extended Stay America Suites - Washington, DC - Springfield is positive, primarily due to its advantageous location and committed staff. The hotel's affordability and accessibility make it a practical option, especially for those prioritizing convenience and friendly service.
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The staff at Extended Stay America Suites frequently receive high praise for their friendliness and responsiveness. Kerry, a staff member, is particularly highlighted for excellent service, and the front desk personnel are often described as kind and approachable. The staff's efforts, including prompt resolution of issues like room changes due to heating problems, significantly enhance the overall guest experience and contribute to a positive atmosphere.
However, the hotel faces some challenges. The breakfast service has been a point of contention for guests, as it often falls short of expectations. The offering is minimal, comprising mainly coffee, muffins, and granola bars, which leaves guests desiring more variety and a dedicated dining space. In terms of cleanliness, while some rooms meet expectations, feedback indicates inconsistencies in the upkeep of the hotel’s facilities. Concerns about dirt and unpleasant odors in less visible areas have been noted, alongside mentions of rust and mold.
Despite these areas needing improvement, the overall impression of Extended Stay America Suites - Washington, DC - Springfield is positive, primarily due to its advantageous location and committed staff. The hotel's affordability and accessibility make it a practical option, especially for those prioritizing convenience and friendly service.
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Nestled in the serene and safe surroundings of Springfield, the Extended Stay America Suites boasts a prime location that is often praised by visitors. Guests find its proximity to major transport links, including the Springfield-Franconia Metro blue line, incredibly convenient for exploring the Washington, DC area. Additionally, the hotel's closeness to shopping centers, grocery stores, and dining options enhances its appeal, making it a practical choice for travelers. The neighborhood also benefits from a pleasant quietness, providing a peaceful retreat after a day of activities. Economically, the combination of location and affordability strikes a favorable balance for many guests, catering to both leisure and business travelers. Despite some concerns about the atmosphere surrounding the Metro at night, the overall safety and convenience of the area leave a positive impression.
At the Extended Stay America Suites in Springfield, the breakfast service has left many guests craving more. While the good room conditions are often noted, it seems that the morning offerings don't quite live up to the rest of the experience. The breakfast is described as minimal and limited, consisting mainly of coffee and a few grab-and-go items like muffins and granola bars. Guests frequently mention the lack of variety, highlighting the need for more options such as fruit, better pastries, or even a proper dining space. Despite the promise of a breakfast included with the stay, the current setup has been a source of disappointment for many of those who passed through.
Located in Springfield, Extended Stay America Suites provides a mixed experience when it comes to cleanliness. Some guests found their rooms to be clean upon arrival, noting that they appeared tidy at first glance. However, other reviews highlight significant issues with cleanliness and maintenance throughout the hotel. Common concerns include dirt and grime in less visible areas, unpleasant odors, and compromised hygiene in bathrooms. The general state of the hotel’s facilities, as per some visitors, reflects a need for improved upkeep as there were mentions of rust, mold, and overall deterioration. While it might be a suitable option for some, the feedback suggests that potential visitors should weigh their expectations regarding cleanliness and maintenance.
At Extended Stay America Suites - Washington, DC - Springfield, guests consistently praise the hotel's staff for being friendly, helpful, and approachable. Kerry, in particular, stands out for providing excellent service. Visitors appreciate the helpfulness of the front desk personnel who are described as kind and, in some cases, even entertaining. For instance, one front desk member was noted for being funny and awesome. The staff appear responsive to guests' needs, as evidenced by a quick room change when an issue with heating was reported. While the majority of interactions with the team are positive, there were a few isolated comments about less satisfactory experiences, indicating room for improvement in consistency. Overall, the staff contribute significantly to a pleasant stay, enhancing the convenience of being close to the metro station.
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No, Extended Stay America Suites - Washington, DC - Springfield doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Washington, DC - Springfield.
Yes, Extended Stay America Suites - Washington, DC - Springfield welcomes dogs.
No, parking facilities aren't available at Extended Stay America Suites - Washington, DC - Springfield.
Yes, Extended Stay America Suites - Washington, DC - Springfield has a gym.
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